The document discusses key aspects of leadership, accountability, and effective communication. It defines leadership as persuasion, inspiration, and motivation. Good leaders communicate well, build trust, set a vision and values, and motivate others. Accountable organizations and individuals deliver on promises, take responsibility, and focus on improvement. Effective communication involves sending clear, concise messages and listening actively by focusing on the listener and asking questions to ensure understanding.

1. Hugh Littleton Professional Trainer at Corporate College Educational Series Leadership Effective Communication Accountability

2. Compass Rose: Lead with Purpose

11. Accountability

14. A Model for Accountability Con- sequences Feedback Strategy/ Goals Measures

16. Social Styles Model Controls Emotions Shows Emotions Asks Tells Analytical Expressive Amiable Driving

17. The Path to Personal Accountability ASKING THE RIGHT QUESTIONS

18. Effective Communication : Be heard, Be understood, and Listen © 2005 Cuyahoga Community College District

19. Communication Styles