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Flow….of discussion
What is motivation
The Motivation Process
Theories of Motivation
Maslow's Theory of Motivation - Hierarchy of
Needs
Herzberg's motivator-hygiene theory
McGregor's Theory-X and Theory-Y of
Motivation
ERG Theory of Motivation
Goal Setting Theory of Motivation
McClelland's achievement motivation theory
in work situations
Motivation
Motivation is the characteristic that helps you achieve
your goal. It is the drive that pushes you to work hard .It
is the energy that gives you the strength to get up and
keep going - even when things are not going your way.
In the words of L.A. Allen, "Motivation is the work of
manager who performs to inspire, encourage and impel
people to take required action."
Theories of Motivation
Maslow's hierarchy of needs
Herzberg's motivator-hygiene
theory
Herzberg's motivator-
hygiene theory
Content
Theory
Theories of Motivation
ERG Theory of
Motivation
Goal-setting theory
McClelland's
achievement motivation
theory in work
situations
Process
Theory
Maslow’s Theory
We each have a hierarchy of needs that ranges from
"lower" to "higher." As lower needs are fulfilled there is a
tendency for other, higher needs to emerge.”
Maslow’s theory maintains that a person does not feel a
higher need until the needs of the current level have
been satisfied.
Hierarchy of Needs
Physiological Motivation: Provide ample breaks for lunch
, pay salaries that allow workers to buy life's essentials.
Safety Needs: Provide a working environment which is
safe, relative job security, and freedom from threats.
Social Needs: Generate a feeling of acceptance,
belonging by reinforcing team dynamics.
Hierarchy of Needs……
Esteem Motivators: Recognize achievements, assign
important projects, and provide status to make employees
feel valued and appreciated.
Self-Actualization: Offer challenging and meaningful
work assignments which enable innovation, creativity, and
progress according to long-term goals.
Limitations and criticism
Maslow’s hierarchy makes sense but little evidence
supports its strict hierarchy. Research has challenged the
order imposed by Maslow’s pyramid. As an example, in
some cultures, social needs are regarded higher than any
others.
Little evidence suggests that people satisfy exclusively
one motivating need at a time.
motivation-hygiene theory
Frederick Herzberg performed studies to determine which
factors in an employee's work environment caused
satisfaction or dissatisfaction. He published his findings in
the 1959 book The Motivation to Work.
motivation-hygiene theory
Satisfiers
:motivators
Dissatisfiers hygiene
factors
Achievement
Recognition
Workitself
Responsibility
Advancement
Growth
Companypolicy
Supervision
Relationship
w/Boss
Workconditions
Salary
Relationship
w/Peers
Motivating factors Hygiene factors
According to Herzberg: The job should have sufficient challenge to utilize the
full ability of the employee.
 Employees who demonstrate increasing levels of ability should be given
increasing levels of responsibility.
 If a job cannot be designed to use an employee's full abilities, then the firm
should consider automating the task or replacing the employee with one who has
a lower level of skill. If a person cannot be fully utilized, then there will be a
motivation problem
Limitation and criticism
 Critics consider Herzberg's two factor theory to be
simplistic - what motivates me may be a dissatisfier for
someone else
Its for individuals, not as a homogeneous group with one
set of wants and needs
Some factors may be within your control, some may not
Summary
Both these theories have been
broadly read and despite its
weaknesses its enduring value is
that it recognizes that true
motivation comes from within a
person and not from other factors.
McGregor (1957) Theory X
and Theory Y
Theory X assumptions:
people are naturally lazy and work as little as possible
workers lack ambition, avoid responsibility, and preferred to
be led
employees are interested only in their own needs and not the
needs of the organization
people are resistant to change
workers are basically gullible and not very bright
McGregor (1957) Theory X
and Theory Y
Theory Y Assumptions:
people are not passive by nature and are capable of self-
control and self-direction
work is natural and pleasurable
workers are not resistant to change and will work towards
organizational goals
people seek and accept responsibility
delegation, job enlargement, and
participative management are
consistent with Theory Y assumptions
ERG THEORY
A theory of human motivationthat focuses on
three groups of needs that form a hierarchy:
existence needs
relatedness needs
growth needs
The theory suggests that these needs change
their position in the hierarchy as circumstances
change.
Existence Needs
This group of needs is
concerned with providing the
basic requirements for
material existence, such as
physiological and safety
needs.
In a work context this need
is satisfied by money earned
Relatedness Needs
This group of needs focuses on
the desire to establish and maintain
interpersonal relationships with
family, friends, co-workers and
employers.
Interact with other people,
receive public recognition, and feel
secure around people.
The amount of time most people
spend at work this need is normally
Growth Needs
These needs are about the
fulfilment of desires to be creative,
productive and to complete
meaningful tasks.
These needs are all about by
personal development. In a work
context a person's job, career, or
profession can provide a significant
satisfaction of growth needs.
CONCLUSION
Clayton Alderfer extended and
simplified Maslow's Hierarchy into a
shorter set of three needs: Existence,
Relatedness and Growth (hence 'ERG').
Unlike Maslow, he did not see these as
being a hierarchy, but being more of a
continuum.
McClelland's Human
Motivation Theory
In the early 1940s, Abraham Maslow created his theory of
needs . This identified the basic needs that human beings
have, in order of their importance: physiological needs,
safety needs, and the needs for belonging, self-esteem and
"self-actualization".
McClelland's achievement motivation
theory in work situations
McClelland's acquired needs are found to varying degrees in
all workers and managers, and this mix of motivational needs
characterizes a person's or manager's style and behavior, both
in terms of being motivated, and in the management and
motivation others.
People with different needs are motivated differently.
High need for achievement (n-ach)
High achievers should be given challenging projects with
reachable goals. They should be provided frequent feedback.
While money is not an important motivator in itself. Rather, it
is an effective form of feedback.
High need for affiliation (n-affil)
Employees with a high affiliation need perform best in a
cooperative environment.
High need for power (n-pow)
Management should provide power seekers the opportunity to
manage others.
Note that McClelland's acquired needs theory allows for the
shaping of a person's needs; training programs can be used to
Dominant Motivator Characteristics of This Person
Achievement 1.Has a strong need to set and accomplish challenging goals.
1.Takes calculated risks to accomplish their goals.
1.Likes to receive regular feedback on their progress and
achievements.
1.Often likes to work alone.
Affiliation 1.Wants to belong to the group.
1.Wants to be liked, and will often go along with whatever the
rest of the group wants to do.
1.Favors collaboration over competition.
1.Doesn't like high risk or uncertainty.
Power 1.Wants to control and influence others.
1.Likes to win arguments.
1.Enjoys competition and winning.
1.Enjoys status and recognition.
These characteristics are as follows:
References :
Books:
1 . Chapter 12 Leadeship from FUNDAMENTALS OF
MANAGEMENT( Dr. Md. Mainul Islam, Dr. Abdul Awal Khan),
2. Chapter 8 The Nature of Leadership from Management
& Organisational Behaviour( Lourie J. Mullins)
Websites:
1.http://www.edunote.info/
2.http://www.managementstudyguide.com/importance_
of_leadership.htm

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Motivation theory

  • 1.
  • 2. Flow….of discussion What is motivation The Motivation Process Theories of Motivation Maslow's Theory of Motivation - Hierarchy of Needs Herzberg's motivator-hygiene theory McGregor's Theory-X and Theory-Y of Motivation ERG Theory of Motivation Goal Setting Theory of Motivation McClelland's achievement motivation theory in work situations
  • 3. Motivation Motivation is the characteristic that helps you achieve your goal. It is the drive that pushes you to work hard .It is the energy that gives you the strength to get up and keep going - even when things are not going your way. In the words of L.A. Allen, "Motivation is the work of manager who performs to inspire, encourage and impel people to take required action."
  • 4. Theories of Motivation Maslow's hierarchy of needs Herzberg's motivator-hygiene theory Herzberg's motivator- hygiene theory Content Theory
  • 5. Theories of Motivation ERG Theory of Motivation Goal-setting theory McClelland's achievement motivation theory in work situations Process Theory
  • 6. Maslow’s Theory We each have a hierarchy of needs that ranges from "lower" to "higher." As lower needs are fulfilled there is a tendency for other, higher needs to emerge.” Maslow’s theory maintains that a person does not feel a higher need until the needs of the current level have been satisfied.
  • 7.
  • 8. Hierarchy of Needs Physiological Motivation: Provide ample breaks for lunch , pay salaries that allow workers to buy life's essentials. Safety Needs: Provide a working environment which is safe, relative job security, and freedom from threats. Social Needs: Generate a feeling of acceptance, belonging by reinforcing team dynamics.
  • 9. Hierarchy of Needs…… Esteem Motivators: Recognize achievements, assign important projects, and provide status to make employees feel valued and appreciated. Self-Actualization: Offer challenging and meaningful work assignments which enable innovation, creativity, and progress according to long-term goals.
  • 10. Limitations and criticism Maslow’s hierarchy makes sense but little evidence supports its strict hierarchy. Research has challenged the order imposed by Maslow’s pyramid. As an example, in some cultures, social needs are regarded higher than any others. Little evidence suggests that people satisfy exclusively one motivating need at a time.
  • 11. motivation-hygiene theory Frederick Herzberg performed studies to determine which factors in an employee's work environment caused satisfaction or dissatisfaction. He published his findings in the 1959 book The Motivation to Work.
  • 14. According to Herzberg: The job should have sufficient challenge to utilize the full ability of the employee.  Employees who demonstrate increasing levels of ability should be given increasing levels of responsibility.  If a job cannot be designed to use an employee's full abilities, then the firm should consider automating the task or replacing the employee with one who has a lower level of skill. If a person cannot be fully utilized, then there will be a motivation problem
  • 15. Limitation and criticism  Critics consider Herzberg's two factor theory to be simplistic - what motivates me may be a dissatisfier for someone else Its for individuals, not as a homogeneous group with one set of wants and needs Some factors may be within your control, some may not
  • 16. Summary Both these theories have been broadly read and despite its weaknesses its enduring value is that it recognizes that true motivation comes from within a person and not from other factors.
  • 17. McGregor (1957) Theory X and Theory Y Theory X assumptions: people are naturally lazy and work as little as possible workers lack ambition, avoid responsibility, and preferred to be led employees are interested only in their own needs and not the needs of the organization people are resistant to change workers are basically gullible and not very bright
  • 18. McGregor (1957) Theory X and Theory Y Theory Y Assumptions: people are not passive by nature and are capable of self- control and self-direction work is natural and pleasurable workers are not resistant to change and will work towards organizational goals people seek and accept responsibility delegation, job enlargement, and participative management are consistent with Theory Y assumptions
  • 19. ERG THEORY A theory of human motivationthat focuses on three groups of needs that form a hierarchy: existence needs relatedness needs growth needs The theory suggests that these needs change their position in the hierarchy as circumstances change.
  • 20.
  • 21. Existence Needs This group of needs is concerned with providing the basic requirements for material existence, such as physiological and safety needs. In a work context this need is satisfied by money earned
  • 22. Relatedness Needs This group of needs focuses on the desire to establish and maintain interpersonal relationships with family, friends, co-workers and employers. Interact with other people, receive public recognition, and feel secure around people. The amount of time most people spend at work this need is normally
  • 23. Growth Needs These needs are about the fulfilment of desires to be creative, productive and to complete meaningful tasks. These needs are all about by personal development. In a work context a person's job, career, or profession can provide a significant satisfaction of growth needs.
  • 24. CONCLUSION Clayton Alderfer extended and simplified Maslow's Hierarchy into a shorter set of three needs: Existence, Relatedness and Growth (hence 'ERG'). Unlike Maslow, he did not see these as being a hierarchy, but being more of a continuum.
  • 25. McClelland's Human Motivation Theory In the early 1940s, Abraham Maslow created his theory of needs . This identified the basic needs that human beings have, in order of their importance: physiological needs, safety needs, and the needs for belonging, self-esteem and "self-actualization".
  • 26. McClelland's achievement motivation theory in work situations McClelland's acquired needs are found to varying degrees in all workers and managers, and this mix of motivational needs characterizes a person's or manager's style and behavior, both in terms of being motivated, and in the management and motivation others. People with different needs are motivated differently. High need for achievement (n-ach) High achievers should be given challenging projects with reachable goals. They should be provided frequent feedback. While money is not an important motivator in itself. Rather, it is an effective form of feedback. High need for affiliation (n-affil) Employees with a high affiliation need perform best in a cooperative environment. High need for power (n-pow) Management should provide power seekers the opportunity to manage others. Note that McClelland's acquired needs theory allows for the shaping of a person's needs; training programs can be used to
  • 27. Dominant Motivator Characteristics of This Person Achievement 1.Has a strong need to set and accomplish challenging goals. 1.Takes calculated risks to accomplish their goals. 1.Likes to receive regular feedback on their progress and achievements. 1.Often likes to work alone. Affiliation 1.Wants to belong to the group. 1.Wants to be liked, and will often go along with whatever the rest of the group wants to do. 1.Favors collaboration over competition. 1.Doesn't like high risk or uncertainty. Power 1.Wants to control and influence others. 1.Likes to win arguments. 1.Enjoys competition and winning. 1.Enjoys status and recognition. These characteristics are as follows:
  • 28. References : Books: 1 . Chapter 12 Leadeship from FUNDAMENTALS OF MANAGEMENT( Dr. Md. Mainul Islam, Dr. Abdul Awal Khan), 2. Chapter 8 The Nature of Leadership from Management & Organisational Behaviour( Lourie J. Mullins) Websites: 1.http://www.edunote.info/ 2.http://www.managementstudyguide.com/importance_ of_leadership.htm

Editor's Notes

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