This presentation is a fully-customized program based on the expressed needs of our BPO client, one of the leading global BPO companies. We discussed for their leaders how to manage effective meetings. The participants created their email manifesto. We also did a workshop on goal setting which helped all participants gain clarity in how they, as individuals and as leaders of their team.

1. Time
Management
EdWIN S. Soriano
Team Planu Inc.
Balai Isabel, Talisay, Batangas
19 January 2012
Planu
@ka_edong

2. Overview
• Time Management
• Kick-Ass Meetings
• Taming the Email Monster
• LUNCH
• Goal Setting
Planu
@ka_edong

3. There will always be a reason
why you meet people.
Either you need them to change your life
or you're the one that will change theirs.
- Anonymous
Planu
@ka_edong

4. Ineffective Meetings
and
Effective Meetings
Planu
@ka_edong

5. Meetings can be better!
• Google: • Apple:
• Micro-meetings • Small groups of
Smart people
• 3-projectors • Walk out at 30-mins
• No politics, just
data • Do something
productive
• “Office Hours” make up for time
spent here.
Planu
@ka_edong

6. Before the Meeting
6P’s
Proper Prior Planning
Prevents Poor Performance
Planu
@ka_edong

7. Before the Meeting
4P’s
• Purpose: Expected Outcome
• Published Agenda
• Pertinent Attendees
• Pre-work (as needed)
Planu
@ka_edong

8. During the Meeting
Roles Focus Tools
1. Meeting Lead / 1. Callout: “rat hole”
Topic Lead
2. Bin items
2. Scribe
3. Take it offline
3. Time-keeper
4. Focus on Purpose
4. Other specified (Many ways to skin
roles the cat)
5. Disagree and
commit
Planu
@ka_edong

9. During the Meeting
Powerful Questions
1. What are we aiming to achieve?
2. What needs to be done to accomplish this?
3. What are the options / recommendations?
4. What help do you need?
Planu
@ka_edong

10. During the Meeting
Time Keeping Tools
1. Parkinson’s Law:
• Work expands so as to fill the time available
for its completion.
2. Half-time rule: All info in by half-time
3. Last-third rule:
• Start making decisions.
• Agree on next steps.
Planu
@ka_edong

11. After the Meeting
Publish Meeting Minutes.
Sample:
• Attendees
• Expected Outcome
• Key Messages
• Agreements / Decisions
• Next Actions with owner, timeline
• Meeting Discussion
• Discussion points
• Agreements
• Next Actions with owner, timeline
• Others: Next meeting, bin items
Planu
@ka_edong

12. Let’s get to the Meet of it.
Q&A’s
Planu
@ka_edong

13. E-MAIL
What’s the story
of your e-Mail Inbox?
Planu
@ka_edong

14. Video: Triage
Planu
@ka_edong

15. Video: Triage
• “Pearl Harbor” movie triage scene
• http://www.youtube.com/watch?
v=BqOX2ecASuE
Planu
@ka_edong

16. Email Management
Things you can do without anybody else’s action
• Manage from source
• Triage
• 4D’s
Planu
@ka_edong

17. Taming the
e-Mail
Monster:
Text
You! :-)
Photo via: http://media.nj.com/ledgerupdates_impact/photo/dinosaur-2jpg-9301e4bbc4891d42.jpg
Planu
@ka_edong

18. Email Manifesto
• What are my top inefficiencies
with regards to email?
• What is it that I myself do that
contributes to these inefficiencies?
• What can I specifically do to
address these inefficiencies?
Planu
@ka_edong

19. Thank You!
Edwin S. Soriano
Planu
@ka_edong
edwin@teamplanu.com
https://www.slideshare.net/ka_edong/
Planu
@ka_edong