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Data Mining of the web site


    Analytics / Insights / Statistics
                           WEB MINING

                                 BY
                         JYOTINDRA ZAVERI
                            ‘Cyber Coolie’



j.zaveri@dnserp.com    Web Mining - Social media Business   1
                                 intelligence
What is ‘Web Mining’ ?

  Web mining is a specialized application of
  data mining.
  Web mining is a technique to process
  information available on Web and find
  useful data.
  Web mining enables you to discover Web
  pages, text documents, multimedia files,
  images and other types of resources from
  the World Wide Web.
j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   2
Let us analyze to improve
    Web mining can be broadly defined as the
    discovery and analysis of useful information
    from the World Wide Web.
    This describes the automatic search of
    information resources available on-line, i.e.
    Web content mining, and the discovery of
    user access patterns from Web servers, i.e.,
    Web usage mining.

j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   3
Analytic reports gives real-time
information of social media websites

    The following slides shows example of
    Analytic reports, also called Insights or
    Stats.
     – YouTube insights
     – Blog Stats
           • Blogger
           • WordPress
     – Facebook
     – LinkedIn
j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   4
Blogger Stats: Posts wise data
    BLOG Analytics - 6222 Page vies – all time history




j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   5
Traffic source & audience data
    BLOG Analytics - 801 view for this post which
    was published on July 21, 2011




j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   6
Blogger: Daily visitors report




j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   7
Blogger: Page-views by Countries




j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   8
To find how user is interacting with the website


    Web Mining Goals
     – To decrease the average number of pages
       visited by customer before a purchase
       transaction
     – Increase the average number of pages viewed
       per user session
     – Increase visitor retention rates
     – Personalize web pages for customers

j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   9
Facebook gives extensive Insights




j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   10
The ideas is to measure the engagement
of your Facebook Fan Page




j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   11
FACEBOOK REACH OUT TO 800 MILLION USERS
TATA DOCOMO IS THE LEADING FB PAGE WITH 42 LACS FANS




j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   12
Web log.

   "What pages are people viewing on
  your site and where are they coming
  from?"
  Web log is record (log book) kept by a
  website server computer, that contains
  visitor information such as which pages are
  visited or which browser was used to
  access the website, and so on.

j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   13
LinkedIn Analytics - Find out top locations
in your professional network




                                                              5% Greater
                                                              New York
                                                              City Area
j.zaveri@dnserp.com   Web Mining - Social media Business intelligence      14
Where is web mining used?

    E-Business
    E-Commerce
    Fraud detection
    Research



j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   15
The second largest search engine
– YouTube Insight




j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   16
Web site Analysis
    See and analyze your traffic data
    For example, with Google Analytics
    Purpose:
     – To write better-targeted ads
     – Strengthen your marketing initiatives
     – Create higher converting websites.



j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   17
Why web mining?
    With the explosive growth of
    information sources available on the
    World Wide Web, it has become
    increasingly necessary for users to
    utilize automated tools in find the
    desired information resources, and to
    track and analyze their usage
    patterns.


j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   18
What is Pattern Extraction?

  The ‘Pattern Extraction’ is a process for
  monitoring web pages, extracting
  information from them and generating
  matches of a specific pattern, with
  necessary information specified by a user.
  The pattern extraction method enables to
  surf and access data available in the
  Internet more efficiently.

j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   19
Web log mining.

 The technique for retrieving visitor (or customer) based
 information from server based log files and applying this
 information for analyzing is known as Web log miming.
 There are two major types of log files used in Web log
 mining:
  1. Access log and agent log files. An access log file keeps a list
     of all the HTML pages, that the visitors have visited or
     downloaded.
  2. An agent log file consists of a record of the browser that
     was used to explore Web pages.

j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   20
FACEBOOK
                                              INSIGHTS
                                     How people are talking about
                                     your Page




j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   21
Conclusion
    Web 2.0 technology based sites gives
    extensive analytic report (also called insights)
    that helps in targeting your audience and fine
    tune the contents.
    This will help in measuring performance of
    the online assets.



j.zaveri@dnserp.com   Web Mining - Social media Business intelligence   22
Join Prof. Zaveri on Facebook and Google+
            j.zaveri@dnserp.com



          eMail                        j.zaveri@dnserp.com
          eLearning site               http://www.dnserp.com
          Follow on Twitter            @followERP
          Connect on LinkedIn          http://in.linkedin.com/in/jyotindrazaveri
          Connect on Facebook          http://www.facebook.com/jyotindra
          Subscribe YouTube            http://www.youtube.com/dnserp

            j.zaveri@dnserp.com    Web Mining - Social media Business intelligence   Slide #
                                                                                         23
Thank You
                   Question / Answer
                   session
                   Please clarify your
                   doubts
                   Presentation by Prof.
                   Jyoti Zaveri
                    – ‘Cyber Coolie’

                                   j.zaveri@dnserp.com
Web Mining - Social media Business intelligence          24

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WEB Analytics - Data Mining - MIS - eBusiness website

  • 1. Data Mining of the web site Analytics / Insights / Statistics WEB MINING BY JYOTINDRA ZAVERI ‘Cyber Coolie’ j.zaveri@dnserp.com Web Mining - Social media Business 1 intelligence
  • 2. What is ‘Web Mining’ ? Web mining is a specialized application of data mining. Web mining is a technique to process information available on Web and find useful data. Web mining enables you to discover Web pages, text documents, multimedia files, images and other types of resources from the World Wide Web. j.zaveri@dnserp.com Web Mining - Social media Business intelligence 2
  • 3. Let us analyze to improve Web mining can be broadly defined as the discovery and analysis of useful information from the World Wide Web. This describes the automatic search of information resources available on-line, i.e. Web content mining, and the discovery of user access patterns from Web servers, i.e., Web usage mining. j.zaveri@dnserp.com Web Mining - Social media Business intelligence 3
  • 4. Analytic reports gives real-time information of social media websites The following slides shows example of Analytic reports, also called Insights or Stats. – YouTube insights – Blog Stats • Blogger • WordPress – Facebook – LinkedIn j.zaveri@dnserp.com Web Mining - Social media Business intelligence 4
  • 5. Blogger Stats: Posts wise data BLOG Analytics - 6222 Page vies – all time history j.zaveri@dnserp.com Web Mining - Social media Business intelligence 5
  • 6. Traffic source & audience data BLOG Analytics - 801 view for this post which was published on July 21, 2011 j.zaveri@dnserp.com Web Mining - Social media Business intelligence 6
  • 7. Blogger: Daily visitors report j.zaveri@dnserp.com Web Mining - Social media Business intelligence 7
  • 8. Blogger: Page-views by Countries j.zaveri@dnserp.com Web Mining - Social media Business intelligence 8
  • 9. To find how user is interacting with the website Web Mining Goals – To decrease the average number of pages visited by customer before a purchase transaction – Increase the average number of pages viewed per user session – Increase visitor retention rates – Personalize web pages for customers j.zaveri@dnserp.com Web Mining - Social media Business intelligence 9
  • 10. Facebook gives extensive Insights j.zaveri@dnserp.com Web Mining - Social media Business intelligence 10
  • 11. The ideas is to measure the engagement of your Facebook Fan Page j.zaveri@dnserp.com Web Mining - Social media Business intelligence 11
  • 12. FACEBOOK REACH OUT TO 800 MILLION USERS TATA DOCOMO IS THE LEADING FB PAGE WITH 42 LACS FANS j.zaveri@dnserp.com Web Mining - Social media Business intelligence 12
  • 13. Web log. "What pages are people viewing on your site and where are they coming from?" Web log is record (log book) kept by a website server computer, that contains visitor information such as which pages are visited or which browser was used to access the website, and so on. j.zaveri@dnserp.com Web Mining - Social media Business intelligence 13
  • 14. LinkedIn Analytics - Find out top locations in your professional network 5% Greater New York City Area j.zaveri@dnserp.com Web Mining - Social media Business intelligence 14
  • 15. Where is web mining used? E-Business E-Commerce Fraud detection Research j.zaveri@dnserp.com Web Mining - Social media Business intelligence 15
  • 16. The second largest search engine – YouTube Insight j.zaveri@dnserp.com Web Mining - Social media Business intelligence 16
  • 17. Web site Analysis See and analyze your traffic data For example, with Google Analytics Purpose: – To write better-targeted ads – Strengthen your marketing initiatives – Create higher converting websites. j.zaveri@dnserp.com Web Mining - Social media Business intelligence 17
  • 18. Why web mining? With the explosive growth of information sources available on the World Wide Web, it has become increasingly necessary for users to utilize automated tools in find the desired information resources, and to track and analyze their usage patterns. j.zaveri@dnserp.com Web Mining - Social media Business intelligence 18
  • 19. What is Pattern Extraction? The ‘Pattern Extraction’ is a process for monitoring web pages, extracting information from them and generating matches of a specific pattern, with necessary information specified by a user. The pattern extraction method enables to surf and access data available in the Internet more efficiently. j.zaveri@dnserp.com Web Mining - Social media Business intelligence 19
  • 20. Web log mining. The technique for retrieving visitor (or customer) based information from server based log files and applying this information for analyzing is known as Web log miming. There are two major types of log files used in Web log mining: 1. Access log and agent log files. An access log file keeps a list of all the HTML pages, that the visitors have visited or downloaded. 2. An agent log file consists of a record of the browser that was used to explore Web pages. j.zaveri@dnserp.com Web Mining - Social media Business intelligence 20
  • 21. FACEBOOK INSIGHTS How people are talking about your Page j.zaveri@dnserp.com Web Mining - Social media Business intelligence 21
  • 22. Conclusion Web 2.0 technology based sites gives extensive analytic report (also called insights) that helps in targeting your audience and fine tune the contents. This will help in measuring performance of the online assets. j.zaveri@dnserp.com Web Mining - Social media Business intelligence 22
  • 23. Join Prof. Zaveri on Facebook and Google+ j.zaveri@dnserp.com eMail j.zaveri@dnserp.com eLearning site http://www.dnserp.com Follow on Twitter @followERP Connect on LinkedIn http://in.linkedin.com/in/jyotindrazaveri Connect on Facebook http://www.facebook.com/jyotindra Subscribe YouTube http://www.youtube.com/dnserp j.zaveri@dnserp.com Web Mining - Social media Business intelligence Slide # 23
  • 24. Thank You Question / Answer session Please clarify your doubts Presentation by Prof. Jyoti Zaveri – ‘Cyber Coolie’ j.zaveri@dnserp.com Web Mining - Social media Business intelligence 24