Document management system that created competitive advantage by evolving into a knowledge management system.

1. “One Value of the Truth” Group 2 Dries Oelofse De Waal Esterhuyse Mehl Douglas Carmen Dewey JJ van der Merwe

3. break through perceived performance limitations;

4. learn “what they need to know about…”; and

5. develop their competency in Knowledge & Learning practicesTo help our clients in this way, we will need to provide integrated systems, tools, processes and differentiating services through partnerships that enable our clients to convert learning into value.

7. Ensuring compliance at several levels

8. Multi-site access & group-work

9. Faster completion frees resources

10. Future projects can source previous practice

11. Efficiency improvements

12. Speed of completion

13. Product reconstruction

14. Correct products as requirements are linked to final solutions and are traceable

15. Complete auditability

16. No revision control (File proliferation)

17. Duplicate standards and procedure (Which one the correct one)

18. Huge file serve space growing at a alarming rate..

19. No ownership

20. Blaming culture

21. Wasted time in finding information

22. Wrong manufacturing itemsSynchronising the enterprise to produce a precise deliverable

23. 4 Zachman Framework

24. 5 An Integrated Model of Knowledge, Learning and Performance 1 2 3 generate internalise act improved performance state initial performance state P1 K L P0 Generating knowledge from performance Turning knowledge into learning Driving learning into better performance

26. Overall control

27. Traceability

28. No duplication

29. Information sharing

30. Risk control

31. Ease of access

32. No loose attachments

33. Not in eB then not part of business

34. Continuous improvement through explicit integration

35. Reduced costs through knowledge and information efficienciesCompany-Wide standards Centralised procedures

37. Learning During