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Mountain states case study
1. Mountain States Employers Council becomes a leader in
global training with SHRM Global Learning System.
CERTIFICATION PREPARATION CASE STUDY
“We have received very positive feedback Solution:
from participants. Even those with global Establish immediate credibility by offering the
experience found that they significantly SHRM Global Learning System course.
increased their knowledge base and are now Offering an effective course and attracting participants is tied
much more confident answering global- closely to the quality and reputation of the training program
related questions posed by their managers.” and materials. Ken had recently taken the SHRM Global
Learning System course in preparation for the GPHR exam
and was impressed with the program.
Company Profile: “I found the SHRM Global Learning System course to be
very credible with a respected name and knowledgeable
Mountain States Employers Council (MSEC) instructors. I knew it would be a solid foundation on which to
is a non-profit employers association with a build our global training program. By combining the
staff of over 150, whose mission it is to help credibility of the SHRM Global Learning System with MSEC,
build effective, successful employers. It does so by we found a perfect blend.”
providing a "one-stop shopping" resource for member
organizations in the areas of human resource In 2006, MSEC began offering GPHR preparation courses
management, employment law, surveys, and training. based on the SHRM Global Learning System. In two years,
MSEC serves more than 2,700 member organizations they have offered four courses.
from Colorado, Wyoming, Montana, and beyond
representing a wide cross-section of industries. Results:
Become a local leader in global HR training.
Challenge:
Demand for MSEC’s SHRM Global Learning System course
Stay ahead of demand for global HR training. has been growing at a steady pace, prompting the addition
of four courses for 2008 alone.
Conducting business globally is no longer reserved for
large multi-nationals. Companies large and small are The success of the program is closely tied to the success of
taking advantage of the global marketplace. Whether the participants. To date, the participants’ pass rate on the
setting up a new international facility, sending GPHR exam has been 85% - far exceeding the national
employees abroad, or hiring international talent, HR pass rate.
must be equipped with a new global knowledge base.
“We have received very positive feedback from participants.
As the Director of Human Resource Services at MSEC, They find that the practice test questions are the best way to
Ken Pinnock, SPHR, GPHR, began noticing a trend in prepare for the exam and they truly value the class synergy
the services MSEC was providing to their member created by sharing examples from a variety of employers.
organizations. Even those with global experience found that they
significantly increased their knowledge base and are now
“In the Denver area, we have a lot of smaller tech
much more confident answering global-related questions
companies. Increasingly, they were sending employees
posed by their managers.”
to Asia, Mexico and Canada as well as bringing foreign
nationals to the US which meant our HR staff and Ken is pleased with how this course has helped MSEC
attorneys were fielding more immigration-legal and establish itself as a local leader in global HR training.
global HR questions.”
“The SHRM Global Learning System course has helped
Ken recognized the need for global HR training and was establish MSEC as a highly credible resource for our
well-aware of the important link between certification members to increase their knowledge and expertise in the
and training. MSEC’s reputation as the leading provider global HR environment.”
of HR certification preparation would be a valuable asset
as they launched a Global Professional in Human
Resources (GPHR®) certification preparation course.