How to create remarkable Employee Experience?! Join our next Session: https://bit.ly/3h3caUU In this session we will give you an introduction into our Employee Experience Design Methodology and give you some insights about: - How having a great Employee Experience can help your company to achieve its goals and keeps its reputation as great employer - What is Employee Experience Design and why is in the list of future skills for HR&People professionals - How Employee Experience relates to Employer Branding, Learning and Development and Organisational Development - What does it mean to "design" an experience and why HR has all that it takes to do it An overview to a lovely project in which we helped a medium sized company to reinvent their Performance Management Process to fit their self-organized teams. Why Employee Experience Design is relevant today? Companies are in need of great new talent and engaged employees in order to fulfil their business goals. A lot of efforts are put in Employer Branding and Employee Engagement initiatives but all that great work won't bring the desired results if the company does not address the Moments That Matter in the Employee Journey. Only when people feel valued and trusted, when they see the company caring for what is meaningful to them, their engagement and performance increases. WHO ARE WE? We are three innovation coaches ready to challenge People Teams to think and work differently. We founded EX Labs to team up with People Teams to co-create high-performing organisations with a human-centric and agile approach. Find out more about us and what we do at: www.ex-lab.de

1. 18.06.2020 hello@ex-lab.de
A journey to delight Employees with
meaningful experiences!
Introduction to
Employee Experience
Design

2. A creative studio that designs
employee-centric workplaces. A space
where employees feel valued, trusted
and empowered.

3. Help you create work culture where
employees love to work and unleash
their full potential that drives high-
performance & engagement
EX Lab

4. Approach: Design Thinking
DesignDiscovery
RESEARCH
SYNTHESIZE
PROTOTYPE
IDEATE
TEST

5. We work with progressive organisations like…

6. How do we do that?
EX Strategy
Create & calibrate
your EX strategy that
meet business and
employee needs
EX Sprint
Neue
Leadership
Circle
Co-design Employee Life
Cycle based on employee
needs to increase
engagement &
performance
Train authentic leadership
skills to empower
employees to cultivate
their own style of leading
teams.

7. All the things that we do for employees…
Dogs in
the office
Up to 30 Days
Vacation
Fitness
Memberships
Breakfast, Lunches,
Friday Beers
Language
ClassesFlexible Working Hours
& Office Space
…and many
more!

8. Paradigm shift: Humanising organisations
Process-centred
Employees seen as human resources
HR as a support function in the organisation
to get operational work done
Designing processes and procedures
Standardisation of experiences
Human-centred
Employees seen as human beings
People Team as heart of the organisation to create a
workplace employees love and enjoy working
Co-designing employee experiences
Personalisation based on employee needs

9. Expectations
Interactions Perceptions
EMPLOYEE
EXPERIENCE
A strategic design approach to
understand human element of the
workplace and intentionally design
for humanised interactions
throughout the employee lifecycle
Drive engagement through EX Design
EMPLOYEE
EXPERIENCE
DESIGN

10. Where EX Design is applicable?
Employee Lifecycle
My
Role
My
Development
My
Team
My
Manager
My
Workplace
My
Performance
My
Engagement
& Wellbeing
My
Personal
Life
My Job
search
My
Application
My
Onboarding
My
Departure
What elements of our
culture are we highlighting
to attract top talent during
job search?
How can we affirm new
hires’ decision to join
our company?
How can we create a
positive exit experience?
How can we create growth
opportunities?

11. A performance review for self-
organised teams
Case study

12. Day 1: Framing the scope
Frame Discover Design Engage

13. Day 2&3: Identify Moments that Matter
Frame Discover Design Engage

14. Day 4&5: Prototype and test
Frame Discover Design Engage

15. Day 5: Engage stakeholders & next steps
Frame Discover Design Engage

16. • Validated concept to pilot
• Implementation roadmap
• Backlog of employees’ needs
• CLARITY
The outcomes after 5 days

17. Do you want to practice EX Design?
Self-guided interactive virtual course
Practice with your team the whole
Employee Experience Design process
step by step, guided by videos and
templates
75€ + VAT
Check out
https://learn.ex-lab.de/
Get 20% Discount with VIRTUALFRIENDS until Sunday

18. Any Questions?
Now, your turn!