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Juliet Jones, BSW, MBA

SOCIAL MEDIA & MARKETING
WHAT IS MARKETING

Marketing is the activity, set of institutions, and
processes for creating, communicating,
delivering, and exchanging offerings that have
value for customers, clients, partners, and
society at large.
      ~American Marketing Association, 2007
http://www.youtube.com/watch?v=zFTcX7qqqD
Q
TYPES OF MARKETING

What are you currently doing to market your
child care program?
WHAT IS SOCIAL MEDIA?

Various forms of electronic communication
through which users create online communities
to share information, ideas, personal
messages, and other content.
    ~Merriam-Webster.com
WHAT IS SOCIAL MEDIA MARKETING?

Social media marketing refers to the process of
gaining website traffic or attention through
social media sites. Social media marketing
programs usually center on efforts to create
content that attracts attention and encourages
readers to share it with their social networks.
~Wikipedia.com
WHY SOCIAL MEDIA?

http://www.youtube.com/user/blackboxsocialm
edia#p/f
POPULAR SOCIAL MEDIA SITES
 Facebook
 Twitter
 LinkedIn
 MySpace
 Google+
 YouTube
 StumbleUpon
 Gist
FACEBOOK
As of January 2012, Facebook has more than 800
million active users. Users must register before
using the site, after which they may create a
personal profile, add other users as friends, and
exchange messages, including automatic
notifications when they update their profile.
Additionally, users may join common-interest user
groups, organized by workplace, school or
college, or other characteristics, and categorize
their friends into lists such as "People From Work"
or "Close Friends".
       ~Wikipedia.com
FACEBOOK
You can open a FaceBook page for a local
business. This page will require an administrator
and will allow people to like your page, comment
on your page, and share information.
http://www.facebook.com/pages/create.php?ref_ty
pe=sitefooter
You can find help with creating your page at
http://www.facebook.com/help/basics
Friend and follow Quality Care
http://www.facebook.com/pages/Quality-Care-
Resource-Referral-Services-
Inc/183786054993037
TWITTER

Online social networking service and
microblogging service that enables its users to
send and read text-based posts of up to 140
characters, known as "tweets". The service
rapidly gained worldwide popularity, with over
300 million users as of 2011.
      ~Wikipedia.com
 https://twitter.com/
LINKEDIN

A business-related social networking site and it
is mainly used for professional networking. As
of 3 November 2011, LinkedIn reports more
than 135 million registered users in more than
200 countries and territories.
      ~Wikipedia.com
http://www.linkedin.com/profile/view?id=13235
9241&trk=tab_pro
GOOGLE +

Google+ integrates social services such as
Google Profiles and Google Buzz, and
introduces new services identified as Circles,
Hangouts and Sparks. Google+ is available as
a website and on mobile devices.
      ~Wikipidea.com
http://www.google.com/+/business/
GOOGLE

Set up a Google account
https://accounts.google.com/NewAccount
Google products
http://www.google.com/options/
http://en.wikipedia.org/wiki/List_of_Google_pro
ducts
STUMBLEUPON

A discovery engine (a form of web search
engine) that finds and recommends web
content to its users. Its features allow users to
discover and rate Web pages, photos, and
videos that are personalized to their tastes and
interests using peer-sourcing and social-
networking principles.
      ~Wikipedia.com
http://www.stumbleupon.com/home
YOUTUBE

A video-sharing website, created by three former
PayPal employees in February 2005, on which
users can upload, view and share videos.
Unregistered users can watch videos, while
registered users can upload an unlimited number
of videos. Videos considered to contain offensive
content are available only to registered users at
least 18 years old.
       ~Wikipidea.com
http://www.youtube.com/
CREATING A VIDEO

http://www.youtube.com/watch?v=IScD_oBw16
c&feature=email
HOW SEARCHABLE ARE YOU?

https://www.google.com/
WHAT IS A WEB SEARCH ENGINE

A web search engine is designed to search for
information on the World Wide Web. The
search results are generally presented in a list
of results often referred to as SERPS, or
"search engine results pages". The information
may consist of web pages, images, information
and other types of files.
  ~Wikipedia.com
POPULAR SEARCH ENGINES

 www.google.com
 www.bing.com

 www.yahoo.com



For a complete list:
 http://www.thesearchenginelist.com/
ADVERTISE FOR FREE
 http://www.yellowpages.com/
 http://www.superpages.com/
 http://www.supermedia.com/business-
  listings/
 http://www.businesslinedirectory.com/
 https://www.cityslick.net/reg.php
 http://listings.local.yahoo.com/
 http://national.citysearch.com/guide/cape-
  may-court-house-nj
ADVERTISE FOR FREE

 https://accounts.craigslist.org/login/signup
 http://www.merchantcircle.com/

 http://corporate.local.com/mk/get/index

 https://accounts.google.com/ServiceLogin?s
  ervice=lbc&passive=1209600&continue=http:
  //www.google.com/local/add/businessCenter
  &followup=http://www.google.com/local/add/b
  usinessCenter
TIPS

 Regularly update your accounts.
 Respond to posts.

 Delete negative posts.

 Regularly check various search engines to
  ensure information is accurate and
  consistent.
CREATE A WEBSITE

 http://www.webs.com/
 http://www.webstarts.com/

 http://www.homestead.com/

 http://www.godaddy.com/
HOW DO PEOPLE FIND YOUR WEBSITE?

 Company name
 URL

 Links

 SEO (Search Engine Optimizer)

 Posting comments on blogs
LINKS
  www.qcrrinc.org
  List of CCRR’s in the state
 http://www.njaccrra.org/parentsAgencyListings.shtm
 Department of Children and Families
 http://www.nj.gov/dcf/
 Child Abuse Prevention
 http://www.preventchildabusenj.org/cap/
 National Association for the Education of Young
 Children
 http://www.naeyc.org/
 National Association for Family Child Care
 http://nafcc.org/
SEO
In general, the earlier (or higher ranked on the
search results page), and more frequently a
site appears in the search results list, the more
visitors it will receive from the search engine's
users. SEO may target different kinds of
search, including image search, local search,
video search, academic search, news search
and industry-specific vertical search engines.
      ~Wikipedia.com

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Social media & marketing

  • 1. Juliet Jones, BSW, MBA SOCIAL MEDIA & MARKETING
  • 2. WHAT IS MARKETING Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. ~American Marketing Association, 2007 http://www.youtube.com/watch?v=zFTcX7qqqD Q
  • 3. TYPES OF MARKETING What are you currently doing to market your child care program?
  • 4. WHAT IS SOCIAL MEDIA? Various forms of electronic communication through which users create online communities to share information, ideas, personal messages, and other content. ~Merriam-Webster.com
  • 5. WHAT IS SOCIAL MEDIA MARKETING? Social media marketing refers to the process of gaining website traffic or attention through social media sites. Social media marketing programs usually center on efforts to create content that attracts attention and encourages readers to share it with their social networks. ~Wikipedia.com
  • 7. POPULAR SOCIAL MEDIA SITES  Facebook  Twitter  LinkedIn  MySpace  Google+  YouTube  StumbleUpon  Gist
  • 8. FACEBOOK As of January 2012, Facebook has more than 800 million active users. Users must register before using the site, after which they may create a personal profile, add other users as friends, and exchange messages, including automatic notifications when they update their profile. Additionally, users may join common-interest user groups, organized by workplace, school or college, or other characteristics, and categorize their friends into lists such as "People From Work" or "Close Friends". ~Wikipedia.com
  • 9. FACEBOOK You can open a FaceBook page for a local business. This page will require an administrator and will allow people to like your page, comment on your page, and share information. http://www.facebook.com/pages/create.php?ref_ty pe=sitefooter You can find help with creating your page at http://www.facebook.com/help/basics Friend and follow Quality Care http://www.facebook.com/pages/Quality-Care- Resource-Referral-Services- Inc/183786054993037
  • 10. TWITTER Online social networking service and microblogging service that enables its users to send and read text-based posts of up to 140 characters, known as "tweets". The service rapidly gained worldwide popularity, with over 300 million users as of 2011. ~Wikipedia.com https://twitter.com/
  • 11. LINKEDIN A business-related social networking site and it is mainly used for professional networking. As of 3 November 2011, LinkedIn reports more than 135 million registered users in more than 200 countries and territories. ~Wikipedia.com http://www.linkedin.com/profile/view?id=13235 9241&trk=tab_pro
  • 12. GOOGLE + Google+ integrates social services such as Google Profiles and Google Buzz, and introduces new services identified as Circles, Hangouts and Sparks. Google+ is available as a website and on mobile devices. ~Wikipidea.com http://www.google.com/+/business/
  • 13. GOOGLE Set up a Google account https://accounts.google.com/NewAccount Google products http://www.google.com/options/ http://en.wikipedia.org/wiki/List_of_Google_pro ducts
  • 14. STUMBLEUPON A discovery engine (a form of web search engine) that finds and recommends web content to its users. Its features allow users to discover and rate Web pages, photos, and videos that are personalized to their tastes and interests using peer-sourcing and social- networking principles. ~Wikipedia.com http://www.stumbleupon.com/home
  • 15. YOUTUBE A video-sharing website, created by three former PayPal employees in February 2005, on which users can upload, view and share videos. Unregistered users can watch videos, while registered users can upload an unlimited number of videos. Videos considered to contain offensive content are available only to registered users at least 18 years old. ~Wikipidea.com http://www.youtube.com/
  • 17. HOW SEARCHABLE ARE YOU? https://www.google.com/
  • 18. WHAT IS A WEB SEARCH ENGINE A web search engine is designed to search for information on the World Wide Web. The search results are generally presented in a list of results often referred to as SERPS, or "search engine results pages". The information may consist of web pages, images, information and other types of files. ~Wikipedia.com
  • 19. POPULAR SEARCH ENGINES  www.google.com  www.bing.com  www.yahoo.com For a complete list:  http://www.thesearchenginelist.com/
  • 20. ADVERTISE FOR FREE  http://www.yellowpages.com/  http://www.superpages.com/  http://www.supermedia.com/business- listings/  http://www.businesslinedirectory.com/  https://www.cityslick.net/reg.php  http://listings.local.yahoo.com/  http://national.citysearch.com/guide/cape- may-court-house-nj
  • 21. ADVERTISE FOR FREE  https://accounts.craigslist.org/login/signup  http://www.merchantcircle.com/  http://corporate.local.com/mk/get/index  https://accounts.google.com/ServiceLogin?s ervice=lbc&passive=1209600&continue=http: //www.google.com/local/add/businessCenter &followup=http://www.google.com/local/add/b usinessCenter
  • 22. TIPS  Regularly update your accounts.  Respond to posts.  Delete negative posts.  Regularly check various search engines to ensure information is accurate and consistent.
  • 23. CREATE A WEBSITE  http://www.webs.com/  http://www.webstarts.com/  http://www.homestead.com/  http://www.godaddy.com/
  • 24. HOW DO PEOPLE FIND YOUR WEBSITE?  Company name  URL  Links  SEO (Search Engine Optimizer)  Posting comments on blogs
  • 25. LINKS www.qcrrinc.org List of CCRR’s in the state http://www.njaccrra.org/parentsAgencyListings.shtm Department of Children and Families http://www.nj.gov/dcf/ Child Abuse Prevention http://www.preventchildabusenj.org/cap/ National Association for the Education of Young Children http://www.naeyc.org/ National Association for Family Child Care http://nafcc.org/
  • 26. SEO In general, the earlier (or higher ranked on the search results page), and more frequently a site appears in the search results list, the more visitors it will receive from the search engine's users. SEO may target different kinds of search, including image search, local search, video search, academic search, news search and industry-specific vertical search engines. ~Wikipedia.com