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Presented by Julia Campbell, @JuliaCSocial
www.jcsocialmarketing.com
About Me
Using online tools such as social
media, blogs, and email
marketing, I help small
businesses and nonprofits grow
and reach their customers and
supporters.
I offer solutions to your social
media problems – through
training and coaching.
@JuliaCSocial #NSSMDay
POLL QUESTION
Facebook
RULES OF THE ROAD
 Facebook is always changing.
 “Getting on Facebook” is not
a marketing strategy.
 Using Facebook will not
compensate for a bad product
or service – in fact it will draw
attention to it!
 Facebook is mostly free – but
your time is not.
@JuliaCSocial #NSSMDay
The Myth We Were Sold
Step 1: Sign up for Facebook.
Step 2: Post something.
Step 3: Watch the money roll in!!
@JuliaCSocial #NSSMDay
Facebook Isn’t Going Anywhere
 1.09 billion people log onto
Facebook daily.
 Age 25 to 34, at 29.7% of users,
is the most common age
demographic.
 Every 60 seconds on Facebook:
510 comments are posted,
293,000 statuses are updated,
and 136,000 photos are
uploaded.
Source: https://zephoria.com/top-15-valuable-
facebook-statistics/
@JuliaCSocial #NSSMDay
Organic Reach Is Plummeting
Facebook EdgeRank (the infamous Facebook algorithm)
takes into account:
1. Affinity score: How close are you with the person or
page doing the posting? Do you frequently interact
with them?
2. Weight for the action: Not all actions are equal.
Liking, commenting, sharing, clicking a link, viewing
a video.
3. Time decay: How long has this post been up?
@JuliaCSocial #NSSMDay
Why So Many Pages Fail
 They don’t understand EdgeRank.
 They think they are more interesting than they really
are.
 They don’t understand their audience.
 They don’t understand what works on Facebook.
 They don’t measure ROI or they just look at vanity
metrics (that don’t necessarily equal conversions).
@JuliaCSocial #NSSMDay
We Can’t Change Facebook
We have to change the way we market on Facebook.
@JuliaCSocial #NSSMDay
Supercharge Tip #1
Examples of Pages that know their audience and
create content specifically for them:
 Monster Energy Drink
https://www.facebook.com/MonsterEnergy/
 Go Pro https://www.facebook.com/gopro
 LLBean: https://www.facebook.com/llbean
@JuliaCSocial #NSSMDay
Supercharge Tip #1
Create a great experience for your Facebook fans.
 Think about your audience first!
 WIIFM – What’s In It For Me
 Think about the cluttered News Feed.
 Your marketing needs to fit in seamlessly to their
regular, fun Facebook experience!
 Monster Energy Drink
https://www.facebook.com/MonsterEnergy/
 Go Pro https://www.facebook.com/gopro
@JuliaCSocial #NSSMDay
@JuliaCSocial #NSSMDay
Supercharge Tip #2
Understand WHY people share on Facebook.
@JuliaCSocial #NSSMDay
@JuliaCSocial #NSSMDay
Supercharge Tip #3
Hold contests right on your Timeline.
 Like to Win
 Comment to Win – leave a comment or answer a
question
 Caption Contest – you can pick, or the winner is the
one with most likes
 Fill-In-The-Blank contest – trivia, or fun
 Photo Contest – you can pick, or the winner is the one
with most likes
 Multiple Choice contest
@JuliaCSocial #NSSMDay
@JuliaCSocial #NSSMDay
Supercharge Tip #4
Hold a Sweepstakes through a third party app.
 Woobox, Wishpond, Pagemodo, Heyo
@JuliaCSocial #NSSMDay
Supercharge Tip #4
@JuliaCSocial #NSSMDay
Contest/Sweepstakes Tips
 Promote it everywhere, not just on Facebook.
 Do not give away something unrelated to your business
or brand.
 Follow up with entrants who don’t win – send them a
small coupon or voucher.
 Post your contest on these sites:
http://blog.wishpond.com/post/46349143988/websites-
to-host-contest-business
@JuliaCSocial #NSSMDay
Supercharge Tip #5
Include a visual with every post.
 Use Canva, PicMonkey, WordSwag
@JuliaCSocial #NSSMDay
@JuliaCSocial #NSSMDay
Supercharge Tip #6
Experiment with Facebook Live video.
 Open Facebook on your mobile device, tap on the live
video icon, and start broadcasting live!
@JuliaCSocial #NSSMDay
Supercharge Tip #6
 Facebook is prioritizing and promoting live video.
 Reach on a live video, during and afterwards, usually
goes way beyond a normal post.
 It helps you create content you can repurpose.
 It’s so new it stands out.
 Helps you get live feedback.
 Creates a deeper connection with your audience.
@JuliaCSocial #NSSMDay
Supercharge Tip #6
Some quick and dirty ways to use it right now:
 AMA (Ask Me Anything)
 Behind the Scenes
 Teaching presentations
 Special announcements
 Daily or weekly thoughts
 Interviews
 Demonstrations
 Reviews
Must read 3-part series on Facebook Live:
http://www.problogger.net/archives/2016/05/15/10-
reasons-give-facebook-live-video-go/
@JuliaCSocial #NSSMDay
Supercharge Tip #6
Must read 3-part series on Facebook Live:
http://www.problogger.net/archives/2016/05/15/10-
reasons-give-facebook-live-video-go/
@JuliaCSocial #NSSMDay
Supercharge Tip #7
Always upload videos right into Facebook.
 Video is the strongest performer in the News Feed.
 50% of Americans who use Facebook on a daily basis
watch at least 1 video every day.
 Your videos play automatically in the News Feed (they
play silently so grab people’s attention!!!!)
 Facebook has a helpful Video Guide:
https://www.facebook.com/facebookmedia/best-
practices/facebook-video
@JuliaCSocial #NSSMDay
Supercharge Tip #8
Use Businesses on Messenger.
 Customers can now send private messages to a Page
from News Feed ads.
 Page admins now able to reply to PUBLIC comments
with a private message.
 Responsiveness to messages will be measured with a
badge on your page.
@JuliaCSocial #NSSMDay
Supercharge Tip #9
Set up the Call to Action on your Cover Photo.
 Book Now
 Contact Us
 Use App
 Play Game
 Shop Now
 Sign Up
 Watch Video
@JuliaCSocial #NSSMDay
Supercharge Tip #9
@JuliaCSocial #NSSMDay
Supercharge Tip #10
Change your Cover Photo often.
 Remember to include a caption by clicking on the
photos once uploaded.
 https://www.facebook.com/marismith
@JuliaCSocial #NSSMDay
Supercharge Tip #11
Tell stories about your customers and clients.
@JuliaCSocial #NSSMDay
Supercharge Tip #11
@JuliaCSocial #NSSMDay
Supercharge Tip #11
@JuliaCSocial #NSSMDay
Supercharge Tip #11
@JuliaCSocial #NSSMDay
Supercharge Tip #12
Tell stories about your values
and ethics.
@JuliaCSocial #NSSMDay
@JuliaCSocial #NSSMDay
Supercharge
Tip #13
Encourage tagging.
 Tag a friend who needs
this!
 Tag a super mom in your
life
 Tag your aunt
 Tag your BFF
@JuliaCSocial #NSSMDay
Supercharge Tip #13
@JuliaCSocial #NSSMDay
Supercharge Tip #14
Use popular hashtags
strategically.
 #OOTD (Outfit Of The Day)
 #TBT (Throwback Thursday)
 #WednesdayWisdom
 #FOMO (Fear Of Missing Out)
 Hashtags.org
 Hashtagify.me
@JuliaCSocial #NSSMDay
Supercharge Tip #15
Ask questions. The more specific the better.
@JuliaCSocial #NSSMDay
Supercharge Tip
#16
Be entertaining or useful.
@JuliaCSocial #NSSMDay
Supercharge Tip
#16
Be entertaining or useful.
@JuliaCSocial #NSSMDay
Supercharge Tip #17
Use current events.
@JuliaCSocial #NSSMDay
Supercharge Tip #17
Use current events.
@JuliaCSocial #NSSMDay
Supercharge Tip #18
Encourage feedback from
your fans.
 Crowdsourcing contest
 Pick a new logo or design for
your business
 Choose a name a book,
service, or product
 Help decide on a graphic for
an event
@JuliaCSocial #NSSMDay
Supercharge
Tip #19
Get user-generated
content.
@JuliaCSocial #NSSMDay
@JuliaCSocial #NSSMDay
@JuliaCSocial #NSSMDay
Supercharge Tip #20
Explore Facebook Ads.
 They depend on your objective.
 They are targeted.
 Results are measurable, and you
can tweak/change/edit ad in
progress.
 Boost posts
 Create standalone ads
@JuliaCSocial #NSSMDay
Supercharge Tip
#20
Tips for great ads
 Use great visuals,
 Make it compelling.
 Have a specific goal.
 Target your audience.
How To Design Facebook Ads
That Get Results
https://designschool.canva.c
om/blog/how-to-design-
facebook-ads/
@JuliaCSocial #NSSMDay
Supercharge Tip
#20
@JuliaCSocial #NSSMDay
To Be Successful On Facebook
 Be present.
 Be relevant.
 Be active.
 Be engaging.
 Be timely.
 Have fun!
@JuliaCSocial #NSSMDay
“This isn't just about content
and social media.
This is about being relevant
in people's minds before
they want whatever you're
selling.
After all, that's the definition
of successful marketing.”
Social Media Josh, @jhoff89
(Josh Hoffman)
@JuliaCSocial #NSSMDay
Questions?
My blog on all things social media:
www.jcsocialmarketing.com
Twitter: @JuliaCSocial
Facebook:
www.fb.com/jcsocialmarketing
Email:
julia@jcsocialmarketing.com
@JuliaCSocial #NSSMDay

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20 Ways to Supercharge Your Facebook Marketing - UPDATED

  • 1. Presented by Julia Campbell, @JuliaCSocial www.jcsocialmarketing.com
  • 2. About Me Using online tools such as social media, blogs, and email marketing, I help small businesses and nonprofits grow and reach their customers and supporters. I offer solutions to your social media problems – through training and coaching. @JuliaCSocial #NSSMDay
  • 4. Facebook RULES OF THE ROAD  Facebook is always changing.  “Getting on Facebook” is not a marketing strategy.  Using Facebook will not compensate for a bad product or service – in fact it will draw attention to it!  Facebook is mostly free – but your time is not. @JuliaCSocial #NSSMDay
  • 5. The Myth We Were Sold Step 1: Sign up for Facebook. Step 2: Post something. Step 3: Watch the money roll in!! @JuliaCSocial #NSSMDay
  • 6. Facebook Isn’t Going Anywhere  1.09 billion people log onto Facebook daily.  Age 25 to 34, at 29.7% of users, is the most common age demographic.  Every 60 seconds on Facebook: 510 comments are posted, 293,000 statuses are updated, and 136,000 photos are uploaded. Source: https://zephoria.com/top-15-valuable- facebook-statistics/ @JuliaCSocial #NSSMDay
  • 7. Organic Reach Is Plummeting Facebook EdgeRank (the infamous Facebook algorithm) takes into account: 1. Affinity score: How close are you with the person or page doing the posting? Do you frequently interact with them? 2. Weight for the action: Not all actions are equal. Liking, commenting, sharing, clicking a link, viewing a video. 3. Time decay: How long has this post been up? @JuliaCSocial #NSSMDay
  • 8. Why So Many Pages Fail  They don’t understand EdgeRank.  They think they are more interesting than they really are.  They don’t understand their audience.  They don’t understand what works on Facebook.  They don’t measure ROI or they just look at vanity metrics (that don’t necessarily equal conversions). @JuliaCSocial #NSSMDay
  • 9. We Can’t Change Facebook We have to change the way we market on Facebook. @JuliaCSocial #NSSMDay
  • 10. Supercharge Tip #1 Examples of Pages that know their audience and create content specifically for them:  Monster Energy Drink https://www.facebook.com/MonsterEnergy/  Go Pro https://www.facebook.com/gopro  LLBean: https://www.facebook.com/llbean @JuliaCSocial #NSSMDay
  • 11. Supercharge Tip #1 Create a great experience for your Facebook fans.  Think about your audience first!  WIIFM – What’s In It For Me  Think about the cluttered News Feed.  Your marketing needs to fit in seamlessly to their regular, fun Facebook experience!  Monster Energy Drink https://www.facebook.com/MonsterEnergy/  Go Pro https://www.facebook.com/gopro @JuliaCSocial #NSSMDay
  • 13. Supercharge Tip #2 Understand WHY people share on Facebook. @JuliaCSocial #NSSMDay
  • 15. Supercharge Tip #3 Hold contests right on your Timeline.  Like to Win  Comment to Win – leave a comment or answer a question  Caption Contest – you can pick, or the winner is the one with most likes  Fill-In-The-Blank contest – trivia, or fun  Photo Contest – you can pick, or the winner is the one with most likes  Multiple Choice contest @JuliaCSocial #NSSMDay
  • 17. Supercharge Tip #4 Hold a Sweepstakes through a third party app.  Woobox, Wishpond, Pagemodo, Heyo @JuliaCSocial #NSSMDay
  • 19. Contest/Sweepstakes Tips  Promote it everywhere, not just on Facebook.  Do not give away something unrelated to your business or brand.  Follow up with entrants who don’t win – send them a small coupon or voucher.  Post your contest on these sites: http://blog.wishpond.com/post/46349143988/websites- to-host-contest-business @JuliaCSocial #NSSMDay
  • 20. Supercharge Tip #5 Include a visual with every post.  Use Canva, PicMonkey, WordSwag @JuliaCSocial #NSSMDay
  • 22. Supercharge Tip #6 Experiment with Facebook Live video.  Open Facebook on your mobile device, tap on the live video icon, and start broadcasting live! @JuliaCSocial #NSSMDay
  • 23. Supercharge Tip #6  Facebook is prioritizing and promoting live video.  Reach on a live video, during and afterwards, usually goes way beyond a normal post.  It helps you create content you can repurpose.  It’s so new it stands out.  Helps you get live feedback.  Creates a deeper connection with your audience. @JuliaCSocial #NSSMDay
  • 24. Supercharge Tip #6 Some quick and dirty ways to use it right now:  AMA (Ask Me Anything)  Behind the Scenes  Teaching presentations  Special announcements  Daily or weekly thoughts  Interviews  Demonstrations  Reviews Must read 3-part series on Facebook Live: http://www.problogger.net/archives/2016/05/15/10- reasons-give-facebook-live-video-go/ @JuliaCSocial #NSSMDay
  • 25. Supercharge Tip #6 Must read 3-part series on Facebook Live: http://www.problogger.net/archives/2016/05/15/10- reasons-give-facebook-live-video-go/ @JuliaCSocial #NSSMDay
  • 26. Supercharge Tip #7 Always upload videos right into Facebook.  Video is the strongest performer in the News Feed.  50% of Americans who use Facebook on a daily basis watch at least 1 video every day.  Your videos play automatically in the News Feed (they play silently so grab people’s attention!!!!)  Facebook has a helpful Video Guide: https://www.facebook.com/facebookmedia/best- practices/facebook-video @JuliaCSocial #NSSMDay
  • 27. Supercharge Tip #8 Use Businesses on Messenger.  Customers can now send private messages to a Page from News Feed ads.  Page admins now able to reply to PUBLIC comments with a private message.  Responsiveness to messages will be measured with a badge on your page. @JuliaCSocial #NSSMDay
  • 28. Supercharge Tip #9 Set up the Call to Action on your Cover Photo.  Book Now  Contact Us  Use App  Play Game  Shop Now  Sign Up  Watch Video @JuliaCSocial #NSSMDay
  • 30. Supercharge Tip #10 Change your Cover Photo often.  Remember to include a caption by clicking on the photos once uploaded.  https://www.facebook.com/marismith @JuliaCSocial #NSSMDay
  • 31. Supercharge Tip #11 Tell stories about your customers and clients. @JuliaCSocial #NSSMDay
  • 35. Supercharge Tip #12 Tell stories about your values and ethics. @JuliaCSocial #NSSMDay
  • 37. Supercharge Tip #13 Encourage tagging.  Tag a friend who needs this!  Tag a super mom in your life  Tag your aunt  Tag your BFF @JuliaCSocial #NSSMDay
  • 39. Supercharge Tip #14 Use popular hashtags strategically.  #OOTD (Outfit Of The Day)  #TBT (Throwback Thursday)  #WednesdayWisdom  #FOMO (Fear Of Missing Out)  Hashtags.org  Hashtagify.me @JuliaCSocial #NSSMDay
  • 40. Supercharge Tip #15 Ask questions. The more specific the better. @JuliaCSocial #NSSMDay
  • 41. Supercharge Tip #16 Be entertaining or useful. @JuliaCSocial #NSSMDay
  • 42. Supercharge Tip #16 Be entertaining or useful. @JuliaCSocial #NSSMDay
  • 43. Supercharge Tip #17 Use current events. @JuliaCSocial #NSSMDay
  • 44. Supercharge Tip #17 Use current events. @JuliaCSocial #NSSMDay
  • 45. Supercharge Tip #18 Encourage feedback from your fans.  Crowdsourcing contest  Pick a new logo or design for your business  Choose a name a book, service, or product  Help decide on a graphic for an event @JuliaCSocial #NSSMDay
  • 49. Supercharge Tip #20 Explore Facebook Ads.  They depend on your objective.  They are targeted.  Results are measurable, and you can tweak/change/edit ad in progress.  Boost posts  Create standalone ads @JuliaCSocial #NSSMDay
  • 50. Supercharge Tip #20 Tips for great ads  Use great visuals,  Make it compelling.  Have a specific goal.  Target your audience. How To Design Facebook Ads That Get Results https://designschool.canva.c om/blog/how-to-design- facebook-ads/ @JuliaCSocial #NSSMDay
  • 52. To Be Successful On Facebook  Be present.  Be relevant.  Be active.  Be engaging.  Be timely.  Have fun! @JuliaCSocial #NSSMDay
  • 53. “This isn't just about content and social media. This is about being relevant in people's minds before they want whatever you're selling. After all, that's the definition of successful marketing.” Social Media Josh, @jhoff89 (Josh Hoffman) @JuliaCSocial #NSSMDay
  • 54. Questions? My blog on all things social media: www.jcsocialmarketing.com Twitter: @JuliaCSocial Facebook: www.fb.com/jcsocialmarketing Email: julia@jcsocialmarketing.com @JuliaCSocial #NSSMDay