2. About Me
Using online tools such as social
media, blogs, and email
marketing, I help small
businesses and nonprofits grow
and reach their customers and
supporters.
I offer solutions to your social
media problems – through
training and coaching.
@JuliaCSocial #NSSMDay
4. Facebook
RULES OF THE ROAD
Facebook is always changing.
“Getting on Facebook” is not
a marketing strategy.
Using Facebook will not
compensate for a bad product
or service – in fact it will draw
attention to it!
Facebook is mostly free – but
your time is not.
@JuliaCSocial #NSSMDay
5. The Myth We Were Sold
Step 1: Sign up for Facebook.
Step 2: Post something.
Step 3: Watch the money roll in!!
@JuliaCSocial #NSSMDay
6. Facebook Isn’t Going Anywhere
1.09 billion people log onto
Facebook daily.
Age 25 to 34, at 29.7% of users,
is the most common age
demographic.
Every 60 seconds on Facebook:
510 comments are posted,
293,000 statuses are updated,
and 136,000 photos are
uploaded.
Source: https://zephoria.com/top-15-valuable-
facebook-statistics/
@JuliaCSocial #NSSMDay
7. Organic Reach Is Plummeting
Facebook EdgeRank (the infamous Facebook algorithm)
takes into account:
1. Affinity score: How close are you with the person or
page doing the posting? Do you frequently interact
with them?
2. Weight for the action: Not all actions are equal.
Liking, commenting, sharing, clicking a link, viewing
a video.
3. Time decay: How long has this post been up?
@JuliaCSocial #NSSMDay
8. Why So Many Pages Fail
They don’t understand EdgeRank.
They think they are more interesting than they really
are.
They don’t understand their audience.
They don’t understand what works on Facebook.
They don’t measure ROI or they just look at vanity
metrics (that don’t necessarily equal conversions).
@JuliaCSocial #NSSMDay
9. We Can’t Change Facebook
We have to change the way we market on Facebook.
@JuliaCSocial #NSSMDay
10. Supercharge Tip #1
Examples of Pages that know their audience and
create content specifically for them:
Monster Energy Drink
https://www.facebook.com/MonsterEnergy/
Go Pro https://www.facebook.com/gopro
LLBean: https://www.facebook.com/llbean
@JuliaCSocial #NSSMDay
11. Supercharge Tip #1
Create a great experience for your Facebook fans.
Think about your audience first!
WIIFM – What’s In It For Me
Think about the cluttered News Feed.
Your marketing needs to fit in seamlessly to their
regular, fun Facebook experience!
Monster Energy Drink
https://www.facebook.com/MonsterEnergy/
Go Pro https://www.facebook.com/gopro
@JuliaCSocial #NSSMDay
15. Supercharge Tip #3
Hold contests right on your Timeline.
Like to Win
Comment to Win – leave a comment or answer a
question
Caption Contest – you can pick, or the winner is the
one with most likes
Fill-In-The-Blank contest – trivia, or fun
Photo Contest – you can pick, or the winner is the one
with most likes
Multiple Choice contest
@JuliaCSocial #NSSMDay
19. Contest/Sweepstakes Tips
Promote it everywhere, not just on Facebook.
Do not give away something unrelated to your business
or brand.
Follow up with entrants who don’t win – send them a
small coupon or voucher.
Post your contest on these sites:
http://blog.wishpond.com/post/46349143988/websites-
to-host-contest-business
@JuliaCSocial #NSSMDay
20. Supercharge Tip #5
Include a visual with every post.
Use Canva, PicMonkey, WordSwag
@JuliaCSocial #NSSMDay
22. Supercharge Tip #6
Experiment with Facebook Live video.
Open Facebook on your mobile device, tap on the live
video icon, and start broadcasting live!
@JuliaCSocial #NSSMDay
23. Supercharge Tip #6
Facebook is prioritizing and promoting live video.
Reach on a live video, during and afterwards, usually
goes way beyond a normal post.
It helps you create content you can repurpose.
It’s so new it stands out.
Helps you get live feedback.
Creates a deeper connection with your audience.
@JuliaCSocial #NSSMDay
24. Supercharge Tip #6
Some quick and dirty ways to use it right now:
AMA (Ask Me Anything)
Behind the Scenes
Teaching presentations
Special announcements
Daily or weekly thoughts
Interviews
Demonstrations
Reviews
Must read 3-part series on Facebook Live:
http://www.problogger.net/archives/2016/05/15/10-
reasons-give-facebook-live-video-go/
@JuliaCSocial #NSSMDay
25. Supercharge Tip #6
Must read 3-part series on Facebook Live:
http://www.problogger.net/archives/2016/05/15/10-
reasons-give-facebook-live-video-go/
@JuliaCSocial #NSSMDay
26. Supercharge Tip #7
Always upload videos right into Facebook.
Video is the strongest performer in the News Feed.
50% of Americans who use Facebook on a daily basis
watch at least 1 video every day.
Your videos play automatically in the News Feed (they
play silently so grab people’s attention!!!!)
Facebook has a helpful Video Guide:
https://www.facebook.com/facebookmedia/best-
practices/facebook-video
@JuliaCSocial #NSSMDay
27. Supercharge Tip #8
Use Businesses on Messenger.
Customers can now send private messages to a Page
from News Feed ads.
Page admins now able to reply to PUBLIC comments
with a private message.
Responsiveness to messages will be measured with a
badge on your page.
@JuliaCSocial #NSSMDay
28. Supercharge Tip #9
Set up the Call to Action on your Cover Photo.
Book Now
Contact Us
Use App
Play Game
Shop Now
Sign Up
Watch Video
@JuliaCSocial #NSSMDay
30. Supercharge Tip #10
Change your Cover Photo often.
Remember to include a caption by clicking on the
photos once uploaded.
https://www.facebook.com/marismith
@JuliaCSocial #NSSMDay
45. Supercharge Tip #18
Encourage feedback from
your fans.
Crowdsourcing contest
Pick a new logo or design for
your business
Choose a name a book,
service, or product
Help decide on a graphic for
an event
@JuliaCSocial #NSSMDay
49. Supercharge Tip #20
Explore Facebook Ads.
They depend on your objective.
They are targeted.
Results are measurable, and you
can tweak/change/edit ad in
progress.
Boost posts
Create standalone ads
@JuliaCSocial #NSSMDay
50. Supercharge Tip
#20
Tips for great ads
Use great visuals,
Make it compelling.
Have a specific goal.
Target your audience.
How To Design Facebook Ads
That Get Results
https://designschool.canva.c
om/blog/how-to-design-
facebook-ads/
@JuliaCSocial #NSSMDay
52. To Be Successful On Facebook
Be present.
Be relevant.
Be active.
Be engaging.
Be timely.
Have fun!
@JuliaCSocial #NSSMDay
53. “This isn't just about content
and social media.
This is about being relevant
in people's minds before
they want whatever you're
selling.
After all, that's the definition
of successful marketing.”
Social Media Josh, @jhoff89
(Josh Hoffman)
@JuliaCSocial #NSSMDay
54. Questions?
My blog on all things social media:
www.jcsocialmarketing.com
Twitter: @JuliaCSocial
Facebook:
www.fb.com/jcsocialmarketing
Email:
julia@jcsocialmarketing.com
@JuliaCSocial #NSSMDay