Judith Fellowes

London, United Kingdom United Kingdom

UX Research Lead at The Home Office

Technology / Software / Internet

As a researcher my goal is to understand my clients underlying research questions. That includes the ones they tell me about and the ones they don’t. I am skilled and experienced in a range of research techniques including ethnography, usability testing, heuristic reviews, focus groups, contextual enquiry and persona creation. My work has encompassed a wide range of devices and software including Web, IPTV, PC and mobile. I have previously worked with Vodafone, the BBC, AbilityNet, HSBC, Orange and Sony Ericsson. I am passionate about making technology usable and accessible for all. I promote the inclusion of disabled people in user testing and user requirements gathering. I a.