1. Chapter 1
The
Communication Process

2.  Define communication as a process
 Describe how communication skills influence family
life, friendships, school, work, and citizenship
 Describe the 4 oral communication situations

3.  Communication: the process of sending and receiving messages in
order to share meanings
 Group communication: communication with 3 or more people
 Interpersonal communication: one on one communication
 Interpretive communication: bringing written material to life for
your audience
 Meaning: the interpretation of verbal and nonverbal messages
 Message: the way meaning is conveyed, either verbally or
nonverbally
 Public communication: formal speeches or presentations in front of
people or debates

4. 5 students descriptions of communicating

5. Communication moves forward from a beginning point. You speak,
interact, and listen. The more you interact, the closer you become.
Reflect on your first day at
NCTA. You met numerous
people and became
friends. After extended
conversations, you can
anticipate things they
might say, what they like,
and interpret their
nonverbal cues.

6. Verbal relies on spoken or written
messages
Nonverbal relies on facial expressions,
vocal tone, body movements,
appearance, and posture
Meaning is the interpretation of
verbal and nonverbal messages
Sagging shoulders,
no smile, ragged
clothes
Good posture, nice
clothes, welcome
faces

7. It is very important during conversations
to check for clarification of verbal and
nonverbal messages, for both people.
For example, Lisa is communicating with
Philip. She may say, “Speech class is really
hard.” What she means by hard is: a lot of
homework. Philip raises his eyebrows
with a quizzical look and responds, “I
think the class is pretty easy.”
In this situation, Philip would
want to ask a clarifying question
to find out what Lisa means by
hard. Lisa should also recognize
from Philip’s nonverbal
communication that he does not
understand her statement.

8. 1. Speaking and listening happen at the same time
2. Speakers and listeners must be aware of both verbal and
nonverbal messages
3. Effective communication occurs when the speakers and listeners
share common meanings

9. 1) Analyze your answers and
discover why you respond
this way
2) Develop ways you can
overcome for each
statement you feel you can
strengthen
3) Apply what you learn to
your communication this
week
4) Next Monday, assess how
you feel you have improved
and we will cover it in class

11. With a partner, take turns describing a
person who is the best communicator
you know. Be specific in telling how the
person acts and speaks and what
situations they handle well

12. Family life: good
communication in families
help them understand and
listen to the other person’s
point of view. It alleviates
arguments and draws
families closer when they
listen and respond with
good communication skills

13. With a partner, take turns recalling a past experience
when you and a family member or friend assumed you
knew what the other was thinking and caused a
misunderstanding. Discuss how the problem could
have been avoided.

14. Strong friendships are built on
communication and one on
sharing. They include loyalty,
warmth, supportiveness,
honesty, and sense of humor. It
is a 2 way process-in order to
have a good friend, you must be
a good friend!

15. Good speaking and
listening skills help you
ask questions, give
speeches, share ideas, and
give you confidence
speaking in front of
groups

16. Good communication skills at
work help you listen and
follow directions. They also
help you read nonverbal
language and ask clarifying
questions if you do not
understand directions. It is
extremely important to ask
clarifying questions to
prevent you from completing
a task incorrectly and having
to redo it.

18. As citizens, we serve our
communities by volunteering and
making intelligent decisions in
voting for local, state, and federal
officials. We must listen to the
candidates views on subjects and
vote for the one who we most
identify with as fitting our political
beliefs.

19. 1. Interpersonal communication
2. Group communication
3. Public communication
4. Interpretive communication

20. Interpersonal communication refers to conversations between 2
individuals. It could be asking questions about homework with a
classmate, discussing problems with your best friend, or talking on the
telephone.

21. Group communication refers to
conversations within groups. It
could be at work, at the dinner
table, or at a sports event.

22. Public communication refers to giving
speeches in class, presenting a PP in
front of an audience, or debate.

23. Interpretive communication involves
bringing literature or a story to life. You
must know the material and help bring
it to life for your audience.

24.  Define communication as a process
 Describe how communication skills influence family
life, friendships, school, work, and citizenship
 Describe the 4 oral communication situations
 Create a PP describing the objectives in the following
ways. Add pictures to represent your answers.
 Explain why communication is a process
 Assess how communication influences your life
 Evaluate how you can become a better
communicator in the 4 oral communication
situations

25. Communication is a process that begins with the introduction
of 2 people. They begin conversation and continue their
conversation the next time they meet. The more they
communicate, the closer they become. They begin to
understand each others emotions, read their nonverbal
communication, and understand how the other person feels in
certain situations.

26. Communication benefits me in family life by giving
me the opportunity to relate and grow closer to
them. When I listen and understand, I can relate
better. With my friendships, it helps me grow closer
to them and provides humor moments because I
understand their sense of humor.