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The Rise of Social Media
in the Networked World
        Jon Ingham
Introduction

• 20 years experience in IT, change and HR
  consulting (Andersen, Penna, Buck)
• HR Director, Ernst & Young (Audit, Tax,
  Corporate Finance, Consulting, Legal)
• Specialist in human capital management
• Increasing expertise in social capital
  and its development (including
  social media)
The Networked World

‘Real’                Virtual: Social Media
• Meetings            • Blogs, podcasts
• Open plan offices   • Wikis
• Staff restaurant    • Folksonomies
• Associations          (tagging, tag clouds)
• Socials             • Syndication (RSS,
• Networking            widgets, mashups)
• Directories         • Social networking
Exploring Social Media
                  Connecting

            Social       Relationship
            Capital        Capital


 Internal                               External


        Organisation       Brand
          Capital          Capital

                  Collecting
Key Messages

Social media can support your firm’s
strategy, but:
• What is the strategy (social / relationship /
  organisation / brand capital)?
• Will you focus on real or virtual activities?
• Are you ready for significant cultural
  change?
Resources

• Allen & Overy: http://www.slideshare.net/tag/allenovery
• Ernst & Young:
  http://www.facebook.com/ernstandyoungcareers?ref=nf
• H&R Block: http://twitter.com/HRBlock
• Goodwin Procter:
  http://kmspace.blogspot.com/2008/04/wikis-in-sharepoint-
  2007_17.html
• Callum Roberts: http://www.callumroberts.org/blog
• My blog: http://social-business.blogspot.com
• My survey: http://www.snipurl.com/socialconnecting

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Social Media in the Networked World

  • 1. The Rise of Social Media in the Networked World Jon Ingham
  • 2. Introduction • 20 years experience in IT, change and HR consulting (Andersen, Penna, Buck) • HR Director, Ernst & Young (Audit, Tax, Corporate Finance, Consulting, Legal) • Specialist in human capital management • Increasing expertise in social capital and its development (including social media)
  • 3. The Networked World ‘Real’ Virtual: Social Media • Meetings • Blogs, podcasts • Open plan offices • Wikis • Staff restaurant • Folksonomies • Associations (tagging, tag clouds) • Socials • Syndication (RSS, • Networking widgets, mashups) • Directories • Social networking
  • 4. Exploring Social Media Connecting Social Relationship Capital Capital Internal External Organisation Brand Capital Capital Collecting
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  • 10. Key Messages Social media can support your firm’s strategy, but: • What is the strategy (social / relationship / organisation / brand capital)? • Will you focus on real or virtual activities? • Are you ready for significant cultural change?
  • 11. Resources • Allen & Overy: http://www.slideshare.net/tag/allenovery • Ernst & Young: http://www.facebook.com/ernstandyoungcareers?ref=nf • H&R Block: http://twitter.com/HRBlock • Goodwin Procter: http://kmspace.blogspot.com/2008/04/wikis-in-sharepoint- 2007_17.html • Callum Roberts: http://www.callumroberts.org/blog • My blog: http://social-business.blogspot.com • My survey: http://www.snipurl.com/socialconnecting