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Copyright © 2015 Oracle and/or its affiliates. All rights reserved. Oracle Confidential – Internal/Restricted/Highly Restricted 1
Copyright © 2015, Oracle and/or its affiliates. All rights reserved
Introduction and IoT Strategy
Eric de Smedt, Sales Consulting Director
(eric.de.smedt@oracle.com)
@EricDeSmedt
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 3
Business Don’t Know How to Talk to Devices
Business ApplicationsIoT Devices
Manufacturing, Supply Chain, Asset Mgmt
Customer Relationship Mgmt, Sales, Service
Vertical Apps – Utilities, Healthcare, Retail
Current processes
Today, many conditions are manually detected,
and then manually entered in the business
applications
Manual
Processing
Reactive
Controls
Copyright © 2015, Oracle and/or its affiliates. All rights reserved 4
Oracle Internet of Things Cloud Service
Business ApplicationsIoT Devices
Manufacturing, Supply Chain, Asset Mgmt
Customer Relationship Mgmt, Sales, Service
Vertical Apps – Utilities, Healthcare, Retail
Oracle IoT Cloud Service
Connect Analyze Integrate & Act
Copyright © 2015, Oracle and/or its affiliates. All rights reserved 5
DATA MANAGEMENT
• Database
• NoSQL Database
• Big Data
• Big Data SQL
• Big Data Preparation
• Database Backup
• Exadata
IT OPERATIONS MANAGEMENT
• IT Analytics
• Log Analytics
• Application Performance Monitoring
IDENTITY MANAGEMENT
• Identity
CONTENT & PROCESS
• Documents
• Social
• Process
• Sites
APPLICATION DEVELOPMENT
• Java
• Application Container
(Node, Java SE)
• Application Builder
• Developer
• Mobile
INTEGRATION
• Integration
• SOA
• API Manager
• Internet of Things
• GoldenGate
MOBILE
• Mobile
• Integration
• Internet of Things
BUSINESS ANALYTICS
• Data Visualization
• Business Intelligence
• Big Data Discovery
• Big Data Preparation
• Internet of Things
Copyright © 2015, Oracle and/or its affiliates. All rights reserved 6
Internet of Things in Action
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
• The global first implementation of a city wide
“smart” parking management system and
technology to manage parking supply and
demand more intelligently.
• Sensors at 8,200 of the city’s 27,000 metered
parking spaces, to get information from the
gate arms at the city’s 14 garages, which
among them have about 13,000 spaces
Smarter City: Parking Management
Old Objects Go Ditigal
Copyright © 2015, Oracle and/or its affiliates. All rights reserved
“Les solutions Oracle nous ont aidé à
concrétiser notre engagement à fournir
la plus haute qualité de service et la
meilleure expérience pour tous nos
clients, qu'ils soient résidentiels ou
professionnels, mais aussi à inaugurer
de nouveaux domaines d'application en
divisant par trois nos délais de
commercialisation.” -- David Martínez
Álvarez, responsable de la plateforme
M2M de Securitas Direct España.
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 9
Finding the Business Value
Monitor/Maintain
Asset Tracking
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Device data into CRM, ERP, SCM, Service Management, Billing…
Monitor, Maintain
10
Problem to be solved
•Product performance and uptime
•Effective utilization of service resources (Cost of reacting to product failure)
•Unclear where to invest next
Benefits
• Improved MTBF
•Reduce service costs
•Develop new service revenue channels
•Increased understanding of future product requirements
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Device data into Transportation Mgt, SCM, CRM, ERP, Billing….
11
Problem to be solved
•Managing risk of service disruptions/delay from product failure
•Monetization not possible without product usage data
•Need to optimize route to ensure JIT delivery
•Reduce risk and costs of shipping high-value assets
Benefits
•Know what, where, when: real-time issue resolution
•Live usage data to enable service billing and charging
•Preventative maintenance to reduce down-time
•Optimize field service and fleet management operations
Asset Tracking
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
Partner’s Ecosystem around Oracle IoT Platform
OEM
Telecom
Service
Provider
ISV SI Consulting Customer
Copyright © 2015, Oracle and/or its affiliates. All rights reserved
Push the IoT limit further
Copyright © 2015, Oracle and/or its affiliates. All rights reserved
Vous ressentez un manque de légitimité pour organiser avec
eux le partage de leurs données personnelles ?
Copyright © 2015, Oracle and/or its affiliates. All rights reserved
Vous souhaitez proposer des services compatibles avec TOUS les
objets connectés du marché, RAPIDEMENT, et avec un BUDGET
LIMITÉ
Copyright © 2015, Oracle and/or its affiliates. All rights reserved
=
Middleware intégrable par les marques pour s’assurer une
compatibilité avec tous les objets connectés (méta API)
+
Plateforme tiers de confiance pour organiser le partage des
données par les utilisateurs finaux des services vers les
marques (SDK)
Copyright © 2015, Oracle and/or its affiliates. All rights reserved
SERVICE
1
2
34
1 2
3 4
Données « cloudifiées »,
accessibles via la méta API
Wicross
Acceptation du partage des
données via le SDK Wicross
Transfert des données du cloud
vers le cloud Oracle, via Wicross
Délivrance du service par la
marque via Oracle
Votre
Marque
Copyright © 2015, Oracle and/or its affiliates. All rights reserved
PROPOSITION DE VALEUR
Budget très limité
Flexible et Evolutif
Vecteur de confiance
Agrégateur illimité !
Copyright © 2015, Oracle and/or its affiliates. All rights reserved
Voici un échantillon des objets compatibles avec la plateforme
Copyright © 2015, Oracle and/or its affiliates. All rights reserved
QUAND JE SUIS LOIN DE CHEZ MOI, NATIXIS VEILLE
SUR MA MAISON
J’ai l’esprit tranquille, quand je ne suis pas chez moi, Natixis prévient les sinistres et les cambriolages, et
m’offre une assistance rapide en cas de pépin.
Objets utilisés : caméra de surveillance connectée, serrure connectée, détecteur de fumée, etc.
Copyright © 2015, Oracle and/or its affiliates. All rights reserved
Implementing Oracle Internet of Things
Cloud Service
Jean-Marc Hui Bon Hoa, Principal Sales Consultant
(jean-marc.huibonhoa@oracle.com)
@jeanmarchbh
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
Common IoT Challenges
Security and identity
Always available, but not always on
Scale (connection and data)
Different formats,
architectures, languages
Life-cycle management
IoT Device Management
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
Unlocking the Value of IoT Data
Volume, Velocity and Variety
Time
BusinessValue
Engine
STOP
HOT Warning –
maintenance
required
WARM
Piece of trim gone:
note for future
development
COLD
Copyright © 2015, Oracle and/or its affiliates. All rights reserved 24
Oracle Internet of Things Cloud Service - Architecture
Integration Cloud
Service
BI & Big Data
Cloud Service
Oracle
Cloud
Services
Mobile Cloud
Service
3rd party
apps
Industry
Vertical Apps
Enterprise Apps
Cloud or On Premise
Manufacturing
Transportation
Service
Mgmt
Asset Mgmt
Oracle IoT CS
Gateway s/wIndirectly
connected
Devices
Directly connected
device
IoT Cloud Service
Client Libraries & Gateway
Firewall
IoT Cloud Service
Device
Virtualization
High Speed
Messaging
Endpoint
Management
IoT Cloud Service
Device
Virtualization
High Speed
Messaging
Endpoint
Management
Enterprise
Connectivity
REST APIs
Control
Stream Processing
Event Store
Data Enrichment
3rd party gateway
s/w with Oracle IoT
Client Library
Copyright © 2015, Oracle and/or its affiliates. All rights reserved
Devices
Business
Applications
IOT Cloud Service Features
Connect
IoT Cloud Service
Connect and Control IoT Devices
Device
Virtualization
Endpoint
Management
High Speed
Messaging
Device as a
Resource
Flexible Topologies
via Gateways &
Protocol Adapters
Device Life Cycle
Security,
Trusted Devices
Command & Control,
Secure, Bi-directional &
Reliable
Multiple Client
Libraries
25
Copyright © 2015, Oracle and/or its affiliates. All rights reserved
Condition detection
and Alerts
Edge Processing
Business Intelligence,
Big Data Discovery
Event Analysis,
Stream Explorer
Composite events,
Contextualization
Message Historian,
Time series store
Flexible queries,
device metadata and
events
Devices
Business
Applications
Enable rapid development of preventive and predictive analytics
26
Predictive
Analytics
Real-time
Processing
Device Stream
Management
IOT Cloud Service Features
Analyze
IoT Cloud Service BI Cloud Service
Copyright © 2015, Oracle and/or its affiliates. All rights reserved
Mobile Cloud Service,
Multi-Channel
Support
Integration with Sales
and Service Cloud
Flexible Connector
framework, Message
enrichment
Enterprise app
integration using ICS
27
Devices
Business
Applications
IoT Cloud Service Mobile Cloud Service Integration Cloud Service
Unleash the Value Through Optimized Business Processes
Better Customer
Experience
Process
Automation
Pre-built App
Integration
EBS Asset Management,
JD Edwards Condition
based Maintenance,
Rental mgmt
Asset tracking &
Logistics
IOT Cloud Service Features
Integrate & Act
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
 Accurate real-time temperature
and location information from
shipments on the road
 Optimize logistics and add more
security
 Prevent and address issues the
moment they arise and make last
minute adjustments to the plan
as needed.
 Locus Traxx aims to improve
your relationship with your
customers, help protect your
brand, and improve your bottom
line.
Challenges Solution
 Oracle Cloud platform financial
 Oracle BI cloud service
 Oracle Fusion Middleware
 IOT, Oracle Event processing
Results
 By implementing our solution you
will see a return on investment
within 6-9 months.
 Reduction in:
 Temperature related claims
and man hours spent
mitigating claims
 Man hours spent on tracking
and managing shipments
 Improvements in: Productivity,
operation, measure
Logistics IOT customer
Copyright © 2015, Oracle and/or its affiliates. All rights reserved
Leading world-wide manufacturer of valves,
automation components and other products
for high-tech process industry
Challenges
• Increase lifetime and reliability of components
used in safety and health-critical chemical processes
Solution Components
• Real-time filtering and processing of events from
deployed equipment
• Integration with CRM and service ticket system
Benefit
• Proactive and timely parts replacement avoids
production downtime
• Increased knowledge of product usage improves
product quality and functionality
30
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 31
IoT Deployment Phases
BusinessValue
Time to Value
Connected Assets
• Remote monitoring
• Business validation
0-3 Months
Predictive Analytics
• Proactive decisions
• Improved products
3-6 Months
Service Excellence
• IoT blended into
enterprise
applications
• Differentiation
through customer
experience
6-12 Months
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Experimenting IoT in Facilities Management
Alexandre Dugarry, GreenMe
Marie-Laure Dubourdieu, Accenture Digital
Jean-Marc Hui Bon Hoa, Oracle
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
INTERNET
OF THINGS
Experimenting IoT in Facilities Management with…
By GreenMe By Orange By Oracle By Accenture
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Going further …
• Learn, Watch, Develop
– http://docs.oracle.com/cloud/latest/iot/index.html
• Discuss
– jean-marc.huibonhoa@oracle.com
– Twitter: @jeanmarchbh
• MWC16 Smart and Connected Customer
Service with IoT CS and Service Cloud Demo:
http://bit.ly/1o4rVi7
• Getting Started Vidéo:
http://bit.ly/1o4suZh
34
• Try IoT Cloud Service
– Ask me for a 30-days Free Trial
Copyright © 2015, Oracle and/or its affiliates. All rights reserved 35

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Oracle Cloud Café IoT 12-APR-2016

  • 1. Copyright © 2015 Oracle and/or its affiliates. All rights reserved. Oracle Confidential – Internal/Restricted/Highly Restricted 1
  • 2. Copyright © 2015, Oracle and/or its affiliates. All rights reserved Introduction and IoT Strategy Eric de Smedt, Sales Consulting Director (eric.de.smedt@oracle.com) @EricDeSmedt
  • 3. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 3 Business Don’t Know How to Talk to Devices Business ApplicationsIoT Devices Manufacturing, Supply Chain, Asset Mgmt Customer Relationship Mgmt, Sales, Service Vertical Apps – Utilities, Healthcare, Retail Current processes Today, many conditions are manually detected, and then manually entered in the business applications Manual Processing Reactive Controls
  • 4. Copyright © 2015, Oracle and/or its affiliates. All rights reserved 4 Oracle Internet of Things Cloud Service Business ApplicationsIoT Devices Manufacturing, Supply Chain, Asset Mgmt Customer Relationship Mgmt, Sales, Service Vertical Apps – Utilities, Healthcare, Retail Oracle IoT Cloud Service Connect Analyze Integrate & Act
  • 5. Copyright © 2015, Oracle and/or its affiliates. All rights reserved 5 DATA MANAGEMENT • Database • NoSQL Database • Big Data • Big Data SQL • Big Data Preparation • Database Backup • Exadata IT OPERATIONS MANAGEMENT • IT Analytics • Log Analytics • Application Performance Monitoring IDENTITY MANAGEMENT • Identity CONTENT & PROCESS • Documents • Social • Process • Sites APPLICATION DEVELOPMENT • Java • Application Container (Node, Java SE) • Application Builder • Developer • Mobile INTEGRATION • Integration • SOA • API Manager • Internet of Things • GoldenGate MOBILE • Mobile • Integration • Internet of Things BUSINESS ANALYTICS • Data Visualization • Business Intelligence • Big Data Discovery • Big Data Preparation • Internet of Things
  • 6. Copyright © 2015, Oracle and/or its affiliates. All rights reserved 6 Internet of Things in Action
  • 7. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. • The global first implementation of a city wide “smart” parking management system and technology to manage parking supply and demand more intelligently. • Sensors at 8,200 of the city’s 27,000 metered parking spaces, to get information from the gate arms at the city’s 14 garages, which among them have about 13,000 spaces Smarter City: Parking Management Old Objects Go Ditigal
  • 8. Copyright © 2015, Oracle and/or its affiliates. All rights reserved “Les solutions Oracle nous ont aidé à concrétiser notre engagement à fournir la plus haute qualité de service et la meilleure expérience pour tous nos clients, qu'ils soient résidentiels ou professionnels, mais aussi à inaugurer de nouveaux domaines d'application en divisant par trois nos délais de commercialisation.” -- David Martínez Álvarez, responsable de la plateforme M2M de Securitas Direct España.
  • 9. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 9 Finding the Business Value Monitor/Maintain Asset Tracking
  • 10. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Device data into CRM, ERP, SCM, Service Management, Billing… Monitor, Maintain 10 Problem to be solved •Product performance and uptime •Effective utilization of service resources (Cost of reacting to product failure) •Unclear where to invest next Benefits • Improved MTBF •Reduce service costs •Develop new service revenue channels •Increased understanding of future product requirements
  • 11. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Device data into Transportation Mgt, SCM, CRM, ERP, Billing…. 11 Problem to be solved •Managing risk of service disruptions/delay from product failure •Monetization not possible without product usage data •Need to optimize route to ensure JIT delivery •Reduce risk and costs of shipping high-value assets Benefits •Know what, where, when: real-time issue resolution •Live usage data to enable service billing and charging •Preventative maintenance to reduce down-time •Optimize field service and fleet management operations Asset Tracking
  • 12. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Partner’s Ecosystem around Oracle IoT Platform OEM Telecom Service Provider ISV SI Consulting Customer
  • 13. Copyright © 2015, Oracle and/or its affiliates. All rights reserved Push the IoT limit further
  • 14. Copyright © 2015, Oracle and/or its affiliates. All rights reserved Vous ressentez un manque de légitimité pour organiser avec eux le partage de leurs données personnelles ?
  • 15. Copyright © 2015, Oracle and/or its affiliates. All rights reserved Vous souhaitez proposer des services compatibles avec TOUS les objets connectés du marché, RAPIDEMENT, et avec un BUDGET LIMITÉ
  • 16. Copyright © 2015, Oracle and/or its affiliates. All rights reserved = Middleware intégrable par les marques pour s’assurer une compatibilité avec tous les objets connectés (méta API) + Plateforme tiers de confiance pour organiser le partage des données par les utilisateurs finaux des services vers les marques (SDK)
  • 17. Copyright © 2015, Oracle and/or its affiliates. All rights reserved SERVICE 1 2 34 1 2 3 4 Données « cloudifiées », accessibles via la méta API Wicross Acceptation du partage des données via le SDK Wicross Transfert des données du cloud vers le cloud Oracle, via Wicross Délivrance du service par la marque via Oracle Votre Marque
  • 18. Copyright © 2015, Oracle and/or its affiliates. All rights reserved PROPOSITION DE VALEUR Budget très limité Flexible et Evolutif Vecteur de confiance Agrégateur illimité !
  • 19. Copyright © 2015, Oracle and/or its affiliates. All rights reserved Voici un échantillon des objets compatibles avec la plateforme
  • 20. Copyright © 2015, Oracle and/or its affiliates. All rights reserved QUAND JE SUIS LOIN DE CHEZ MOI, NATIXIS VEILLE SUR MA MAISON J’ai l’esprit tranquille, quand je ne suis pas chez moi, Natixis prévient les sinistres et les cambriolages, et m’offre une assistance rapide en cas de pépin. Objets utilisés : caméra de surveillance connectée, serrure connectée, détecteur de fumée, etc.
  • 21. Copyright © 2015, Oracle and/or its affiliates. All rights reserved Implementing Oracle Internet of Things Cloud Service Jean-Marc Hui Bon Hoa, Principal Sales Consultant (jean-marc.huibonhoa@oracle.com) @jeanmarchbh
  • 22. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Common IoT Challenges Security and identity Always available, but not always on Scale (connection and data) Different formats, architectures, languages Life-cycle management IoT Device Management
  • 23. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Unlocking the Value of IoT Data Volume, Velocity and Variety Time BusinessValue Engine STOP HOT Warning – maintenance required WARM Piece of trim gone: note for future development COLD
  • 24. Copyright © 2015, Oracle and/or its affiliates. All rights reserved 24 Oracle Internet of Things Cloud Service - Architecture Integration Cloud Service BI & Big Data Cloud Service Oracle Cloud Services Mobile Cloud Service 3rd party apps Industry Vertical Apps Enterprise Apps Cloud or On Premise Manufacturing Transportation Service Mgmt Asset Mgmt Oracle IoT CS Gateway s/wIndirectly connected Devices Directly connected device IoT Cloud Service Client Libraries & Gateway Firewall IoT Cloud Service Device Virtualization High Speed Messaging Endpoint Management IoT Cloud Service Device Virtualization High Speed Messaging Endpoint Management Enterprise Connectivity REST APIs Control Stream Processing Event Store Data Enrichment 3rd party gateway s/w with Oracle IoT Client Library
  • 25. Copyright © 2015, Oracle and/or its affiliates. All rights reserved Devices Business Applications IOT Cloud Service Features Connect IoT Cloud Service Connect and Control IoT Devices Device Virtualization Endpoint Management High Speed Messaging Device as a Resource Flexible Topologies via Gateways & Protocol Adapters Device Life Cycle Security, Trusted Devices Command & Control, Secure, Bi-directional & Reliable Multiple Client Libraries 25
  • 26. Copyright © 2015, Oracle and/or its affiliates. All rights reserved Condition detection and Alerts Edge Processing Business Intelligence, Big Data Discovery Event Analysis, Stream Explorer Composite events, Contextualization Message Historian, Time series store Flexible queries, device metadata and events Devices Business Applications Enable rapid development of preventive and predictive analytics 26 Predictive Analytics Real-time Processing Device Stream Management IOT Cloud Service Features Analyze IoT Cloud Service BI Cloud Service
  • 27. Copyright © 2015, Oracle and/or its affiliates. All rights reserved Mobile Cloud Service, Multi-Channel Support Integration with Sales and Service Cloud Flexible Connector framework, Message enrichment Enterprise app integration using ICS 27 Devices Business Applications IoT Cloud Service Mobile Cloud Service Integration Cloud Service Unleash the Value Through Optimized Business Processes Better Customer Experience Process Automation Pre-built App Integration EBS Asset Management, JD Edwards Condition based Maintenance, Rental mgmt Asset tracking & Logistics IOT Cloud Service Features Integrate & Act
  • 28. Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
  • 29. Copyright © 2015 Oracle and/or its affiliates. All rights reserved.  Accurate real-time temperature and location information from shipments on the road  Optimize logistics and add more security  Prevent and address issues the moment they arise and make last minute adjustments to the plan as needed.  Locus Traxx aims to improve your relationship with your customers, help protect your brand, and improve your bottom line. Challenges Solution  Oracle Cloud platform financial  Oracle BI cloud service  Oracle Fusion Middleware  IOT, Oracle Event processing Results  By implementing our solution you will see a return on investment within 6-9 months.  Reduction in:  Temperature related claims and man hours spent mitigating claims  Man hours spent on tracking and managing shipments  Improvements in: Productivity, operation, measure Logistics IOT customer
  • 30. Copyright © 2015, Oracle and/or its affiliates. All rights reserved Leading world-wide manufacturer of valves, automation components and other products for high-tech process industry Challenges • Increase lifetime and reliability of components used in safety and health-critical chemical processes Solution Components • Real-time filtering and processing of events from deployed equipment • Integration with CRM and service ticket system Benefit • Proactive and timely parts replacement avoids production downtime • Increased knowledge of product usage improves product quality and functionality 30
  • 31. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 31 IoT Deployment Phases BusinessValue Time to Value Connected Assets • Remote monitoring • Business validation 0-3 Months Predictive Analytics • Proactive decisions • Improved products 3-6 Months Service Excellence • IoT blended into enterprise applications • Differentiation through customer experience 6-12 Months
  • 32. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Experimenting IoT in Facilities Management Alexandre Dugarry, GreenMe Marie-Laure Dubourdieu, Accenture Digital Jean-Marc Hui Bon Hoa, Oracle
  • 33. Copyright © 2015 Oracle and/or its affiliates. All rights reserved. INTERNET OF THINGS Experimenting IoT in Facilities Management with… By GreenMe By Orange By Oracle By Accenture
  • 34. Copyright © 2015 Oracle and/or its affiliates. All rights reserved. Going further … • Learn, Watch, Develop – http://docs.oracle.com/cloud/latest/iot/index.html • Discuss – jean-marc.huibonhoa@oracle.com – Twitter: @jeanmarchbh • MWC16 Smart and Connected Customer Service with IoT CS and Service Cloud Demo: http://bit.ly/1o4rVi7 • Getting Started Vidéo: http://bit.ly/1o4suZh 34 • Try IoT Cloud Service – Ask me for a 30-days Free Trial
  • 35. Copyright © 2015, Oracle and/or its affiliates. All rights reserved 35