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â⯠President,
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â⯠Technology
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evangelist
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â⯠Author:
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â⯠8
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 series
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â⯠Informa7on
 Chaos
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Opportunity
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â⯠OccupyIT:
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â⯠Content
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â⯠Digital
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â⯠@jmancini77
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â⯠hCp://info.aiim.org/digital-ÂâlandďŹll
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6. 6
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RESOURCE CHECKLIST
(all free; just click on them!)
The Digital Office: Improving
the Way we Work
What Will it Take to be a
NextGen InfoPro?
Paper-Free Progress:
Measuring Outcomes
7. DISRUPTER #1 -- CONSUMERIZATION
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is
 transforming
 what
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 expect
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 applica:ons
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how
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8. DISRUPTER #2A & #2B -- CLOUD AND MOBILE
are
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transforming
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9. DISRUPTER #3 -- THE INTERNET OF THINGS
is
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20. More than half of
organizations (52%)
are working towards
a company-wide ECM
capability, but only
14% have completed
it.
2015
 â
 AIIM
 âECM
 Decisionsâ
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21. 61% of organizations
with ECM systems
have no connection
between those
systems and their
ERP/finance systems.
2015
 â
 AIIM
 âECM
 Decisionsâ
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22. Only 39% have some
degree of mobile
access to their ECM
systems.
2015
 â
 AIIM
 âECM
 Decisionsâ
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23. 62% of organizations
with ECM systems are
still strongly reliant
on their file-shares.
2015
 â
 AIIM
 âECM
 Decisionsâ
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24. 60% of organizations
with ECM systems
sayâŚ
âGaining user
adoption has been a
big problem for our
ECM project.â
2015
 â
 AIIM
 âECM
 Decisionsâ
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25. 25
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The future of Content Management
Is being shaped by 3 forcesâŚ
26. 26
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1 â The âappificationâ of business processes.
31. 31
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âInfonomicsâ means information assets
have value and must be managed, secured,
optimized, and protected like any other
business asset.
32. 32
Â
Source:
Â
 IBM
 Insight
 Conference
Â
Content and Information Management
are key to turning Digital Disruption into
Digital Opportunity.
33. 33
Â
Source:
Â
 IBM
 Insight
 Conference
Â
Find out how at #AIIM16.
CLICK HERE FOR DETAILS.
34. 34
Â
RESOURCE CHECKLIST
(all free; just click on them!)
The Digital Office: Improving
the Way we Work
What Will it Take to be a
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Paper-Free Progress:
Measuring Outcomes
Editor's Notes
Conventional wisdom
âLook at what worked in the past.â
âBeware of new vendors.â
âRespond to new governance challenges by doubling down on the control side of the equation.â
âContinue to view content management through the prism of IT rather than that of knowledge workers.â
Digital Disruption: Unleashing the Next Wave of Innovation, Forresterâs James McQuivey looks at the four major factors necessary for massive disruption:
âA computer? Check.
An Internet connection? Check.
A programming language and SDK? Check.
A friction-free platform for distributing and making moneyâŚ? Check.â
Joe McKendrick points out, âIT cost savings and speedier deployment are but a brief prelude to the main story. Itâs only the first 10%. The remaining 90% is what happens to the business itself. Itâs the transformation, enabling it to react to market opportunities, communicate and collaborate internally and externally, design and test new products, and become more agile. This âsecond chapterâ to cloud will produce far greater, but far more intangible, benefits.â
Ingests and digests content
Lifecycle management
Classification and policy management
Security management
Findability and usability
Transactional processing
Adaptive process management
Migrating legacy cm and lob
The ECM Era: The emergence of the internet and the maturation of core document management and imaging technologies ushered in the Enterprise Content Management Era in the early 2000s. Never a perfect industry label -- and probably more accurately a verb (something you do) than a noun (something you buy) -- âECMâ nonetheless served as a useful umbrella term for a decade. ECM described a cluster of capabilities and technologies that organizations used to capture, store, manage, deliver, and preserve the âcontentâ (mostly images and documents) associated with processes that were 1) document intensive; and 2) mission-critical.
A new âumbrellaâ term is needed. ECM needs to become PART of the puzzle, rather than the puzzle itself. There will be many pieces to this puzzle in 2020 -- Content Management, Information Governance, Smart Process Applications, Collaboration and Social Technologies, Taxonomy and Metadata, Scanning and Capture, Content Analytics, Customer Engagement, and Search -- and the lines between âunstructuredâ and âstructuredâ information will further blur. Organizations must combine analytics, collaboration, governance and processes to manage and leverage information assets more intelligently.
New Customer/New Account: Sale to 1st Anniversary
Consumer Loan Delivery: Application to Lien Perfection
Mortgage Loan Delivery: Lead to Investor Sale
Commercial Loan Delivery: Expression of Interest to Annual Review
Collections: Past Due to Current
Loan Servicing: Boarding to Collateral Release