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ASCILITE 2018 Understanding the student digital
experience: national and international insights
Ruth Drysdale and Fiona Salisbury
AGENDA
13:00 Introduction: Ruth Drysdale (Jisc) and Fiona Salisbury (La Trobe University).
13:15 Case studies: Sam McKenzie The University of Queensland
Fiona Salisbury La Trobe University, Melbourne
14:00 Do the Student or Staff survey
14:20 Case studies: Heather Lamond Massey University, New Zealand
Sue Atkinson Adelaide University
Steven Warburton Victoria University of Wellington
15:05 Analysis of ANZ 2018 Student tracker Helen Beetham UK (online)
15:25 Panel discussion
15:40 Action planning
15:55 Next Steps and 2018-19 ANZ Insights pilot
16:00 Close
1. In the next 20 years, 90% of jobs
need digital skills
2. Significant investment in technology
3. Expectations from students that
universities will offer an authentic and
relevant learning environment
4. To maintain a competitive advantage
Why do we need to know how
students are using technology?
Not just ‘another survey…’
https://www.jisc.ac.uk/digital-experience-insights animation
https://digitalinsights.jisc.ac.uk
1. Student and teaching staff surveys with:
- Closed questions that can be benchmarked
- Open questions for local analysis
- Can add institutional questions
2. A student and staff engagement process,
governed by our guidance
3. A community of practice around the
insights process and findings (including
student representatives)
4.Compare student feedback with teaching
staff views and organisational factors
What is digital experience insights?
What are the ‘student and staff digital experiences’?
UK student insights 2018
report
At a glance: summary of 2018 insights
findings: ji.sc/dig-exp-insights-summary-18
37,720 students surveyed
across 83 institutions
UK teaching staff insights
2018 pilot report
Digital experience insights survey 2018: findings
from the pilot of teaching staff in UK further and
higher education
1,921 teachers surveyed
across 15 institutions
ANZ students insights
2018 report
20,000 students surveyed
across 10 Australian and
2 New Zealand Universities
Fiona Salisbury
La Trobe University, Library, Deputy Director
Learning & Engagement
Why I got involved in
the Tracker Pilot ….
Case study:
Sam McKenzie The University of Queensland
Case study:
Fiona Salisbury
La Trobe University, Deputy Director
Learning & Engagement
Try the student
http://bit.ly/student_insights_australiaNZ_draftdemo
or staff Insights survey
http://bit.ly/staff_insights_AustraliaNZ_draftdemo
Case study:
Sue Atkinson Adelaide University
Case study:
Heather Lamond Massey University, New Zealand Associate
University Librarian, Client Services
Case study:
Prof Steven Warburton
ASSISTANT VICE-CHANCELLOR (DIGITAL FUTURES)
Victoria University of Wellington, New Zealand
• See https://digitalinsights.jisc.ac.uk
• 2019 insight surveys for teaching
staff and students
• Case studies including the
University of Queensland
https://digitalinsights.jisc.ac.uk/case
-study-listing/university-queensland/
Guidance and support
Follow developments
Digital experience insights service site: https://digitalinsights.jisc.ac.uk
Join the insights community of practice: jiscmail.ac.uk/jisc-digitalinsights-cop
and JISC-INSIGHTS-ANZ-SIG https://bit.ly/2Kt719z
Register for the 2018-19 ANZ pilot https://ji.sc/register-digital-insights
Panel discussion
Planning
https://digitalinsights.jisc.ac.uk/our-service/advice-and-
guidance/planning-use-insights-surveys/
Why – what is your rational?
Who – key stakeholders?
How – communications plan?
When – best time of year to run the surveys?
What - run surveys, analyse that data, report back
Get in touch…
Except where otherwise noted,
this work is licensed under CC-BY
Register for the 2018-19 ANZ
Digital experience insights
pilot https://ji.sc/register-digital-
insights
Ruth Drysdale
Ruth.Drysdale@jisc.ac.uk
https://digitalinsights.jisc.ac.uk
#digitalstudent

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Ascilite2018 ruth drysdale

  • 1. ASCILITE 2018 Understanding the student digital experience: national and international insights Ruth Drysdale and Fiona Salisbury
  • 2. AGENDA 13:00 Introduction: Ruth Drysdale (Jisc) and Fiona Salisbury (La Trobe University). 13:15 Case studies: Sam McKenzie The University of Queensland Fiona Salisbury La Trobe University, Melbourne 14:00 Do the Student or Staff survey 14:20 Case studies: Heather Lamond Massey University, New Zealand Sue Atkinson Adelaide University Steven Warburton Victoria University of Wellington 15:05 Analysis of ANZ 2018 Student tracker Helen Beetham UK (online) 15:25 Panel discussion 15:40 Action planning 15:55 Next Steps and 2018-19 ANZ Insights pilot 16:00 Close
  • 3. 1. In the next 20 years, 90% of jobs need digital skills 2. Significant investment in technology 3. Expectations from students that universities will offer an authentic and relevant learning environment 4. To maintain a competitive advantage Why do we need to know how students are using technology?
  • 4. Not just ‘another survey…’ https://www.jisc.ac.uk/digital-experience-insights animation https://digitalinsights.jisc.ac.uk
  • 5. 1. Student and teaching staff surveys with: - Closed questions that can be benchmarked - Open questions for local analysis - Can add institutional questions 2. A student and staff engagement process, governed by our guidance 3. A community of practice around the insights process and findings (including student representatives) 4.Compare student feedback with teaching staff views and organisational factors What is digital experience insights?
  • 6. What are the ‘student and staff digital experiences’?
  • 7. UK student insights 2018 report At a glance: summary of 2018 insights findings: ji.sc/dig-exp-insights-summary-18 37,720 students surveyed across 83 institutions
  • 8. UK teaching staff insights 2018 pilot report Digital experience insights survey 2018: findings from the pilot of teaching staff in UK further and higher education 1,921 teachers surveyed across 15 institutions
  • 9. ANZ students insights 2018 report 20,000 students surveyed across 10 Australian and 2 New Zealand Universities
  • 10. Fiona Salisbury La Trobe University, Library, Deputy Director Learning & Engagement Why I got involved in the Tracker Pilot ….
  • 11. Case study: Sam McKenzie The University of Queensland
  • 12. Case study: Fiona Salisbury La Trobe University, Deputy Director Learning & Engagement
  • 13. Try the student http://bit.ly/student_insights_australiaNZ_draftdemo or staff Insights survey http://bit.ly/staff_insights_AustraliaNZ_draftdemo
  • 14. Case study: Sue Atkinson Adelaide University
  • 15. Case study: Heather Lamond Massey University, New Zealand Associate University Librarian, Client Services
  • 16. Case study: Prof Steven Warburton ASSISTANT VICE-CHANCELLOR (DIGITAL FUTURES) Victoria University of Wellington, New Zealand
  • 17. • See https://digitalinsights.jisc.ac.uk • 2019 insight surveys for teaching staff and students • Case studies including the University of Queensland https://digitalinsights.jisc.ac.uk/case -study-listing/university-queensland/ Guidance and support
  • 18. Follow developments Digital experience insights service site: https://digitalinsights.jisc.ac.uk Join the insights community of practice: jiscmail.ac.uk/jisc-digitalinsights-cop and JISC-INSIGHTS-ANZ-SIG https://bit.ly/2Kt719z Register for the 2018-19 ANZ pilot https://ji.sc/register-digital-insights
  • 20. Planning https://digitalinsights.jisc.ac.uk/our-service/advice-and- guidance/planning-use-insights-surveys/ Why – what is your rational? Who – key stakeholders? How – communications plan? When – best time of year to run the surveys? What - run surveys, analyse that data, report back
  • 21. Get in touch… Except where otherwise noted, this work is licensed under CC-BY Register for the 2018-19 ANZ Digital experience insights pilot https://ji.sc/register-digital- insights Ruth Drysdale Ruth.Drysdale@jisc.ac.uk https://digitalinsights.jisc.ac.uk #digitalstudent

Notas do Editor

  1. How are HE and FE students using technology? Ruth to introduce and present slides 1 - 6
  2. Nearly a million pounds a year is spent by colleges on supporting infrasture/ 4 – AoC survey % of annual college budget
  3. Nearly a million pounds a year is spent by colleges on supporting infrasture/ 4 – AoC survey % of annual college budget
  4. As an outcome of the digital student work and the need to gather quantitative data on students digital experience at an organisational level and at a sector level, we developed the student digital experience tracker as a survey tool with a robust set of student tested questions delivered in BOS. See http://bit.ly/jiscdigidataservice This evidence supports discussions with senior managers The report containing the summary findings from 2017 surveys will be available from 20th June from web link on this slide.
  5. Nearly a million pounds a year is spent by colleges on supporting infrasture/ 4 – AoC survey % of annual college budget
  6. Nearly a million pounds a year is spent by colleges on supporting infrasture/ 4 – AoC survey % of annual college budget
  7. As an outcome of the digital student work and the need to gather quantitative data on students digital experience at an organisational level and at a sector level, we developed the student digital experience tracker as a survey tool with a robust set of student tested questions delivered in BOS. See http://bit.ly/jiscdigidataservice This evidence supports discussions with senior managers The report containing the summary findings from 2017 surveys will be available from 20th June from web link on this slide.
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  13. Nearly a million pounds a year is spent by colleges on supporting infrasture/ 4 – AoC survey % of annual college budget
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  17. Nearly a million pounds a year is spent by colleges on supporting infrasture/ 4 – AoC survey % of annual college budget
  18. Nearly a million pounds a year is spent by colleges on supporting infrasture/ 4 – AoC survey % of annual college budget