2. CGI is a global information technology and
business process services leader
World’s 5th largest independent IT and BPS firm
Client proximity Serving 5000+
High-end business and model complemented by clients from over 400
IT consulting unique global delivery
network offices around the world
End-to-end IT and 100+ leading 71,000 professionals,
business process services IP-based solutions 40 offices
Revenue:
Focused industry and 36 years of C$10.4B *
domain expertise successfully partnering Backlog:
with our clients
C$17.7B
* CGI revenue based on financial results for the twelve month period ending Dec 31, 2011 (IFRS);
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3. We leverage strong industry expertise
to help clients succeed
Manufacturing,
Financial Health Telecom &
Government Retail & Oil & Gas
Services Utilities Distribution
• 23 of top 25 • Majority of • Industry • Partner to 200+ • Leading global • 17 of top 35 oil
banks in the government solutions used utilities in North firms in & gas
Americas and 22 agencies in by 200,000+ America and aerospace, producers
of top 25 in North America professionals Europe metals, mining globally
Europe and Europe and chemicals
• 250+ hospitals • Managing 27 • Running 30M
• Partner to 190+ • Manage and federal, call centers • Partner to 250+ retail fuel card
global P&C, life $700B+ in state and handling 40 retailers across transactions
and commercial financials for US provincial million calls per North America per year
health insurers government governments year for a and Europe
organizations as clients leading telecom
• Maintain more firm • Implemented
than $830B in • Generate nearly • Recover more POS and back-
assets for $1.7B in tax than $1B in office solutions
leading wealth recoveries for 5 fraud and waste for 100+ retailers
mgmt. services US states for healthcare
providers payers
• Protect against
1M+ cyber
attack incidents
a day
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4. Our clients include over 5,000 commercial and
government organizations worldwide
Manufacturing,
Financial Health Telecom &
Government Retail & Oil & Gas
Services Utilities Distribution
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5. We deliver on our promise of quality
end-to-end IT Outsourcing and business process
services
ITO and
Systems business process
Consulting Services
integration (selective and full
IT)
Client proximity Client proximity
for high-end IT and Domain Intellectual Global for high-end IT
business consulting expertise property delivery activities requiring
requiring client client intimacy
intimacy
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6. Local accountability supported by a unique
onshore, nearshore and offshore global delivery network
NORTH AMERICA EUROPE VENEZUELA
COLOMBIA
FINLAND
PERU BRAZIL
NORWAY
SWEDEN
ESTONIA
UNITED KINGDOM
DENMARK
CANADA CHILE
POLAND
IRELAND NETHERLANDS
CZECH REPUBLIC
BELGIUM GERMANY
SLOVAKIA
LUXEMBOURG
HUNGARY ARGENTINA
SWITZERLAND
USA FRANCE
ITALY
SPAIN
PORTUGAL SOUTH
AMERICA
INDIA MIDDLE EAST AND AFRICA
PHILIPPINES
SINGAPORE MOROCCO
UNITED
MALAYSIA
ARAB
EGYPT
SAUDI EMIRATES
ARABIA
ASIA
PACIFIC AUSTRALIA
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8. Continuously measuring and improving our performance is
part of our culture
High-quality
delivery resulting Committed to Rigorous project
world-class monitoring
in 9.1/10
satisfaction score
from 2,400
+ service levels
with over 98% + resulting in
95% on-
signed client exceeded or time, on-budget
assessments met delivery
done annually
High client satisfaction 9.1/10
Exceptional service levels 98%
Track record of on-time, on-budget delivery 95%
60% 70% 80% 90% 100%
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9. Innovating together with our clients generates performance
breakthroughs
Spark events
• We work closely with clients and
Key stakeholders and senior decision
partners with complementary makers come together in a creative
innovation goals environment for uniquely designed
workshops that foster...
• 700+ successful clients • Shared understanding of complex,
sessions at our innovation challenging issues among people with
common interests, leading to solutions
centers they can support and implement
• We combine technology with new • Joint planning, strategy, decisions and
solutions to address challenges
ways of doing business to create
• Accelerated innovation in business
client value model, business processes and
implementations
• We encourage members to
generate innovative ideas and • Improved quality of strategy or solution
reward them for their while improving relationships and
collaboration among participants
participation and creativity
340+ spark events conducted
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10. Our commitment to you
We approach every engagement with one
objective in mind: to help clients succeed.
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