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Interview Preparation
The New Reality


 Employment for “Mutual Benefit”
 Learning Organizations
 Hierarchy to Horizontal
 Activity to Performance
 Compliance to Commitment
 Managing as a Coach
 Reaction to Pressure
Key Evaluation Factors

  Aggressiveness/Enthusiasm
  Communication Skills
  Record of Success
  Rational Thought Process
  Maturity
  Planning and Organization
  Reaction to Pressure
Talking Rule of Thumb:


        You - 1/3
  The other person- 2/3

   Listen 2X as much
        as you talk!
Breaking the Ice




“I’m excited to be here!”
Taking Early Control



“What are the 3-5 key things this person
  needs to accomplish in order to be
     successful in this position?”
Premeditated Questions:

The company- Organization, culture, new
                products/services, new leadership.
The Industry- What is their value proposition?
The position- Why has it been created, or who had
                 the position and why is it open?
                 Opportunities for advancement.
Follow up Questions:

 Short-term, long-term goals
 What would you want me to work on first?
 Biggest problems we would face
 Behaviors that are rewarded/not rewarded
 Why are you here?
 What prepared incumbent to be successful
  (if applicable)
 Five culture adjectives
“Lacking” Questions:



 Who is doing the job now?
 What has been lacking in other candidates
  that you have decided NOT to move forward
  with?
Restate, Reassure, Reaffirm
The Trial Close


        (Precede with a “softener”)


“What concerns, if any, do you have about my
  ability to be successful in this position”
Trial Close Cycle
        3 Steps:

1- Acknowledge the concern

2- Address the concern

3- Tie-down
Trial Close One More Time!


“Are there any other concerns you might
  have about my ability to be successful
  in this position?”
Final Close

Interview ends with definite next steps

                  OR

   Interview ends on a vague note,
         no definite next steps
Closing Statements


“I think my background fits this position well”

“We have a good match here”

“This looks like a good long-term situation”

“Everything looks good”
Communication Styles


   Auditory

                 Visual

   Kinesthetic
Body Language


“Your words tell me a story, but your body
        tells me the whole story”


        Body Language          55%
      + How you say it         38%
      = Total Non-Verbal       93%
Identify the Emotion
   Strong handshake
   Arms gripped, hands clenched
   Stroking chin, glasses in mouth
   Peering over glasses, rubbing eye
   Moving closer, finger pointer
   Twirling ring, fidgeting with watch
   Tilting head
   Staring
   Steepling
   Clearing throat, jingling coins in pocket
   Heel thumping, toe tapping, deep breath
   Hands spread palms out
   Nodding of head
   Ear Tugging
The Power of the Handwritten
           Note
How to Answer Those Pesky
       HR Questions!
How to Handle $$
The Leave Behind



One of the most powerful tools in your tool chest.
      Use the job description as your guide!
The Best Communicators:

    Smile
    Eye Contact
    Listen
    Mention Names
    Be Aware of Body Language
    Respect Boundaries
    Look for Common Interests
    Give a compliment
Do What Recruiters Do!


    Make the calls, not just the clicks
    Call the hiring managers, not just HR
    Script your call: What is important to them?
    Follow up, and follow up again!
    Use LinkedIn and other online networking
    tools
Should I Take This Job?


The Ten Questions You Must Ask
 Yourself BEFORE You Decide!

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Interview prep

  • 2. The New Reality  Employment for “Mutual Benefit”  Learning Organizations  Hierarchy to Horizontal  Activity to Performance  Compliance to Commitment  Managing as a Coach  Reaction to Pressure
  • 3. Key Evaluation Factors  Aggressiveness/Enthusiasm  Communication Skills  Record of Success  Rational Thought Process  Maturity  Planning and Organization  Reaction to Pressure
  • 4. Talking Rule of Thumb: You - 1/3 The other person- 2/3 Listen 2X as much as you talk!
  • 5. Breaking the Ice “I’m excited to be here!”
  • 6. Taking Early Control “What are the 3-5 key things this person needs to accomplish in order to be successful in this position?”
  • 7. Premeditated Questions: The company- Organization, culture, new products/services, new leadership. The Industry- What is their value proposition? The position- Why has it been created, or who had the position and why is it open? Opportunities for advancement.
  • 8. Follow up Questions:  Short-term, long-term goals  What would you want me to work on first?  Biggest problems we would face  Behaviors that are rewarded/not rewarded  Why are you here?  What prepared incumbent to be successful (if applicable)  Five culture adjectives
  • 9. “Lacking” Questions:  Who is doing the job now?  What has been lacking in other candidates that you have decided NOT to move forward with?
  • 11. The Trial Close (Precede with a “softener”) “What concerns, if any, do you have about my ability to be successful in this position”
  • 12. Trial Close Cycle 3 Steps: 1- Acknowledge the concern 2- Address the concern 3- Tie-down
  • 13. Trial Close One More Time! “Are there any other concerns you might have about my ability to be successful in this position?”
  • 14. Final Close Interview ends with definite next steps OR Interview ends on a vague note, no definite next steps
  • 15. Closing Statements “I think my background fits this position well” “We have a good match here” “This looks like a good long-term situation” “Everything looks good”
  • 16. Communication Styles Auditory Visual Kinesthetic
  • 17. Body Language “Your words tell me a story, but your body tells me the whole story” Body Language 55% + How you say it 38% = Total Non-Verbal 93%
  • 18. Identify the Emotion  Strong handshake  Arms gripped, hands clenched  Stroking chin, glasses in mouth  Peering over glasses, rubbing eye  Moving closer, finger pointer  Twirling ring, fidgeting with watch  Tilting head  Staring  Steepling  Clearing throat, jingling coins in pocket  Heel thumping, toe tapping, deep breath  Hands spread palms out  Nodding of head  Ear Tugging
  • 19. The Power of the Handwritten Note
  • 20. How to Answer Those Pesky HR Questions!
  • 22. The Leave Behind One of the most powerful tools in your tool chest. Use the job description as your guide!
  • 23.
  • 24. The Best Communicators:  Smile  Eye Contact  Listen  Mention Names  Be Aware of Body Language  Respect Boundaries  Look for Common Interests  Give a compliment
  • 25. Do What Recruiters Do!  Make the calls, not just the clicks  Call the hiring managers, not just HR  Script your call: What is important to them?  Follow up, and follow up again!  Use LinkedIn and other online networking tools
  • 26. Should I Take This Job? The Ten Questions You Must Ask Yourself BEFORE You Decide!