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My Background• Independent consultant• Have
worked in different roles• Agile and Infrastructure• Just Enough Developed Infrastructure - http://jedi.be• Started organizing devopsdays• Recently joined Cutter Consortium
Make a personal backlog• Plan
an item you can really make happen • No too big, make it feasible• (Result)Deﬁne what you want to achieve• (Competence)Learn what you need• Do : trust comes if you make things happen• Check the result• Act on it
As a person• I want
to develop these capabilities• I want to achieve results• When I fail , I want to learn and improve!
As a manager, I want
to • help people develop these capabilities • help people achieve results • (support the people) • help people fail and learn and improve!(+) Trust =(+) Speed!(-) Cost!
13 Behaviors “trust is established
through action”• Needs to be • Sweet Spot balanced (Strength)• Too Little • Too much (Weakness) (Weakness)• f.i. talk straight vs demonstrate respect
#1 Talk Straight • We
really need this tool vs I want to learn this tool • It needs to be ﬁnished by X (that leaves me some time) • The user/my boss wants this now • It’s urgent, it’s important
#2 Demonstrate Respect • we
judge a person’s character, by how he treats people who can’t help or hurt him • little things , making things helpful
#3 Create Transparency• no more
Bob’s directory• check in your code• expose logﬁles, conﬁg ﬁles ...• visualize progress (Kanban, Burndown)• share your information• make results repeatable
#4 Right wrongs“to know what
is right and not todo it is the worst cowardice” - Confucius • when you know there is a short cut, ﬁx it and don’t leave it • ﬁx a bug when it occurs, write a test • ﬁx it, ﬁx it all the way
#7 Get Better “Illiterate are
those who can not learn, unlearn, relearn” - Alvin Tofﬂer• seek feedback (Retrospectives)• learn from mistakes (5 whys)• ask: what to continue, what to stop, what to start now!• metrics (Neutral , not emotional)• change the system (Systems Thinking)