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Cover Letter and Resume Writing
Workshop

MARGARET BELLO-DIGAMON, MEED-ICT
Resource Speaker
RATIONALE
 Hiring

qualified people remains the biggest
issue faced by different government and private
industries today.

mismatch – what does this really mean?
The students lack the required competencies
needed for them to get hired.

 Job
RECRUITMENT PROCESS
Job application






When you apply for a job, you’ll generally
be asked to send in your CV/résumé,
together with a letter or email of
application.
A CV (short for curriculum vitae) or
résumé is a brief account of your
previous employment, education, and
qualifications.
Employers often receive hundreds of
applications for a job, so it’s very
important to make sure that your
CV/résumé and job application letter
create the right impression and present
your personal information in a focused,
How important is an
application?
… employers use application
information to select who will
get an interview.
… do not under estimate the importance of
the application.
Where will
your
application end
up?

The NO
file
Where will
your
application
end up?

The MAYBE file

The NO
file
Where will
your
application
end up?
The YES file

The MAYBE file

The NO
file
Remember…
your application is a type
of interview…

… make a good
impression!
Effective Applications
Finding out about jobs
 Application Forms
 Cover Letters
 Preparing CVs
 Online Applications
 Useful sources of information

Finding out about Jobs
Company

Notice of Vacancy
DOLE: Jobs section
Noticeboards
Jobs/Careers Fair
 Newspapers

and periodicals
 Business reports
 Own contacts
Before Applying


Research the Company
◦ Company literature, websites, directories
◦ Analyze job descriptions



Research Yourself
◦ Review experience and career interests
◦ What is relevant to this particular job
◦ What evidence will I provide



Research Careers
◦ Check out similar or related jobs
◦ Prospects Planner/website
Employer’s Perspective









Find out about the candidate
What contribution can she make?
Why is she interested in this
job/company?
Does she understand what the job
entails?
Does she have the relevant
qualifications?
Does she have the right mix of skills?
Is it worth my time interviewing her?
Questions to ask yourself
What sort of person is the organization
looking for?
 What knowledge, experience, skills
are required to fill this role?
 What past experience do I have that
demonstrate these competencies?
 Provide evidence to match the key
competencies

You only get
one chance to
make a first
impression…
Since employers are
looking for the best
person to fill the job…
…always be confident and prepared.

…making a good first impression to potential
employers is essential to securing employment.
The Cover Letter
Cover Letter
◦ Purpose of Cover Letter
 Augments resume.
 Do not repeat/restate items from
resume.
 Give the big picture, summary of your
talents and skills.
 “If you don’t toot your own horn,
nobody will.”
 Maintain a sense of pride
Cover Letter
Vital Ingredients of Cover Letter

• Gratitude for the opportunity.
• A significant accomplishment.
• Your interest in becoming a
part of the organization
Cover Letters








One page - business letter format
Send to a named person
Letter supports CV
Tailor it to company and job
Highlight skills and experience
Structure it well
◦
◦
◦
◦

Introduce yourself, specify vacancy
Why are you interested in the company/job?
Why should they consider you? (relevant skills)
What next? – availability for interview
Cover Letter Writing
Activity
The Resume/CV
The Resume Decision Tree
The Resume
 Purpose

of Resume

◦ Your Ambassador to the Professional
World
 Who

◦
◦
◦
◦

Looks at Resumes?

Human Resources
IT Manager
Department Manager
Owner of company
The Resume


Resume Basics
◦ Length: Brevity is Key – 1 page
◦ Bulleted lists – no paragraphs
1.Skills
2.Experience
3.Education and Awards



Do not put initials for certifications
after your name.
The Resume


Resume Guidelines
◦ No special groups or unrelated
awards
◦ Be honest!
◦ Job Objective (optional)
◦ Neat, looks professional
◦ Error free
◦ Experience – can omit unrelated jobs
◦ See sample resumes on.
Tips for preparing CV
Restrict it to 2 pages, no fancy cover
 Customize CV to reflect job requirements
 Start with the most recent/relevant information
 Allocate space in accordance with the importance
of the information
 Emphasize the most relevant details
 Use action words
 Use headings and bullet points
 Highlight skills and responsibilities
 Make it look good – plain font
 Check spelling and grammar
 Send it with a decent cover letter

Reasons for Rejection of CV
Too much/too little information
 Irrelevant Information
 Poor presentation
 Spelling mistakes
 Not targeted to position
 No personality or enthusiasm

Standard Contents


Personal Details
◦ Name, Address, Tel No, Email address



Education
◦ Start with most recent
◦ Dates, Name of college, Course Title,Thesis title, Core
subjects, results (if impressive)
◦ Provide details of research projects



Work Experience
◦
◦
◦
◦
◦

Start with most recent or relevant
Separate relevant and other experience
Provide job title and name of organization
Highlight responsibilities and achievements
Include unpaid work
Standard CVs (cont)


Competencies
◦ Identify key competencies required for position
◦ Provide relevant evidence from previous experience



Skills Profile
◦ Computing – be specific, name packages
◦ Languages – what level
◦ Driving Licence



Interests
◦ Provide evidence of balanced individual
◦ Focus on achievements



Referees
◦ Normally 2 referees required: one academic, one work
◦ Seek permission in advance and provide information
Helpful hints
Use action verbs: achieved, created,
managed, produced, demonstrated,
supervised, trained, investigated, coordinated, monitored, reported, etc
 Adjectives- to describe yourself:
adaptable, analytical, determined,
logical, resourceful, precise,
supportive, etc

The Resume Styles
 Chronological – presents information in
chronological (oldest first to most recent) or

reverse chronological order (most recent
listed first and then going backwards in time)
your job-related volunteer and work
experience.
 Functional – groups your skills and
experiences together based on job-related
functional areas regardless of when they
occurred.
 Accomplishment – emphasizes your
accomplishment and what you have done
well that relates to the needs of the employer
Accomplishment Style Resume
 When

writing an accomplishment style
resume it is often challenging to figure out
what to write about.
 This exercise will help you identify what you
have done in the past that you may want to
share with employers (while obtaining a
degree or in the period following).
 The key is to identify tangible evidence in
your history that allows you are a qualified,
effective worker who is able to utilize
particular skills to produce results.
Accomplishment style (cont.)


Complete as many of the following sentence
fragments as you can. Quantify your
examples using time, percentages, of
increase or decrease, as much as possible.
From these examples you will be able to
create stories to tell employers.



One relevant project I completed while obtaining my
degree was:
One time that I went beyond what was asked of me
was:
One time I solved a problem was when:
One good thing my previous instructor said about me
in performance review was:
One time I received a compliment or award for:






Sentence
Completion Activity
Online Applications
◦ Increasingly popular with large
employers
◦ Fast and efficient – scan for key
words
◦ Preselection - can incorporate
aptitude & personality tests
◦ Self-assessment - match to different
jobs
Tips for Emailing CVs for Online
Application








Check with company first in case of viruses
Use common software, Microsoft Word.
To retain format of CV, send as attached file
Also include CV in body of email
If cutting and pasting, check font size
Check impact by sending copy to yourself
To be doubly sure, also forward hard copy
Resume Writing
Activity
Conclusion
You have opportunities.
 Careers always exist because they are long
term.
 You must understand the role of technology,
understand and speak in business terms, and
provide solutions that are focused on that
understanding.
 “Confidence is terrific, overconfidence is
terrible”.

References:
The IT Career Builder’s Toolkit
by Matthew Moran

Five Star Staffing & Accounting
Recruiters

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Cover Letter and Resume Writing Workshop

  • 1. Cover Letter and Resume Writing Workshop MARGARET BELLO-DIGAMON, MEED-ICT Resource Speaker
  • 2. RATIONALE  Hiring qualified people remains the biggest issue faced by different government and private industries today. mismatch – what does this really mean? The students lack the required competencies needed for them to get hired.  Job
  • 4. Job application    When you apply for a job, you’ll generally be asked to send in your CV/résumé, together with a letter or email of application. A CV (short for curriculum vitae) or résumé is a brief account of your previous employment, education, and qualifications. Employers often receive hundreds of applications for a job, so it’s very important to make sure that your CV/résumé and job application letter create the right impression and present your personal information in a focused,
  • 5. How important is an application? … employers use application information to select who will get an interview. … do not under estimate the importance of the application.
  • 8. Where will your application end up? The YES file The MAYBE file The NO file
  • 9. Remember… your application is a type of interview… … make a good impression!
  • 10. Effective Applications Finding out about jobs  Application Forms  Cover Letters  Preparing CVs  Online Applications  Useful sources of information 
  • 11. Finding out about Jobs Company Notice of Vacancy DOLE: Jobs section Noticeboards Jobs/Careers Fair  Newspapers and periodicals  Business reports  Own contacts
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  • 13. Before Applying  Research the Company ◦ Company literature, websites, directories ◦ Analyze job descriptions  Research Yourself ◦ Review experience and career interests ◦ What is relevant to this particular job ◦ What evidence will I provide  Research Careers ◦ Check out similar or related jobs ◦ Prospects Planner/website
  • 14. Employer’s Perspective        Find out about the candidate What contribution can she make? Why is she interested in this job/company? Does she understand what the job entails? Does she have the relevant qualifications? Does she have the right mix of skills? Is it worth my time interviewing her?
  • 15. Questions to ask yourself What sort of person is the organization looking for?  What knowledge, experience, skills are required to fill this role?  What past experience do I have that demonstrate these competencies?  Provide evidence to match the key competencies 
  • 16. You only get one chance to make a first impression… Since employers are looking for the best person to fill the job… …always be confident and prepared. …making a good first impression to potential employers is essential to securing employment.
  • 18. Cover Letter ◦ Purpose of Cover Letter  Augments resume.  Do not repeat/restate items from resume.  Give the big picture, summary of your talents and skills.  “If you don’t toot your own horn, nobody will.”  Maintain a sense of pride
  • 19. Cover Letter Vital Ingredients of Cover Letter • Gratitude for the opportunity. • A significant accomplishment. • Your interest in becoming a part of the organization
  • 20. Cover Letters       One page - business letter format Send to a named person Letter supports CV Tailor it to company and job Highlight skills and experience Structure it well ◦ ◦ ◦ ◦ Introduce yourself, specify vacancy Why are you interested in the company/job? Why should they consider you? (relevant skills) What next? – availability for interview
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  • 27. The Resume  Purpose of Resume ◦ Your Ambassador to the Professional World  Who ◦ ◦ ◦ ◦ Looks at Resumes? Human Resources IT Manager Department Manager Owner of company
  • 28. The Resume  Resume Basics ◦ Length: Brevity is Key – 1 page ◦ Bulleted lists – no paragraphs 1.Skills 2.Experience 3.Education and Awards  Do not put initials for certifications after your name.
  • 29. The Resume  Resume Guidelines ◦ No special groups or unrelated awards ◦ Be honest! ◦ Job Objective (optional) ◦ Neat, looks professional ◦ Error free ◦ Experience – can omit unrelated jobs ◦ See sample resumes on.
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  • 31. Tips for preparing CV Restrict it to 2 pages, no fancy cover  Customize CV to reflect job requirements  Start with the most recent/relevant information  Allocate space in accordance with the importance of the information  Emphasize the most relevant details  Use action words  Use headings and bullet points  Highlight skills and responsibilities  Make it look good – plain font  Check spelling and grammar  Send it with a decent cover letter 
  • 32. Reasons for Rejection of CV Too much/too little information  Irrelevant Information  Poor presentation  Spelling mistakes  Not targeted to position  No personality or enthusiasm 
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  • 34. Standard Contents  Personal Details ◦ Name, Address, Tel No, Email address  Education ◦ Start with most recent ◦ Dates, Name of college, Course Title,Thesis title, Core subjects, results (if impressive) ◦ Provide details of research projects  Work Experience ◦ ◦ ◦ ◦ ◦ Start with most recent or relevant Separate relevant and other experience Provide job title and name of organization Highlight responsibilities and achievements Include unpaid work
  • 35. Standard CVs (cont)  Competencies ◦ Identify key competencies required for position ◦ Provide relevant evidence from previous experience  Skills Profile ◦ Computing – be specific, name packages ◦ Languages – what level ◦ Driving Licence  Interests ◦ Provide evidence of balanced individual ◦ Focus on achievements  Referees ◦ Normally 2 referees required: one academic, one work ◦ Seek permission in advance and provide information
  • 36. Helpful hints Use action verbs: achieved, created, managed, produced, demonstrated, supervised, trained, investigated, coordinated, monitored, reported, etc  Adjectives- to describe yourself: adaptable, analytical, determined, logical, resourceful, precise, supportive, etc 
  • 37. The Resume Styles  Chronological – presents information in chronological (oldest first to most recent) or reverse chronological order (most recent listed first and then going backwards in time) your job-related volunteer and work experience.  Functional – groups your skills and experiences together based on job-related functional areas regardless of when they occurred.  Accomplishment – emphasizes your accomplishment and what you have done well that relates to the needs of the employer
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  • 40. Accomplishment Style Resume  When writing an accomplishment style resume it is often challenging to figure out what to write about.  This exercise will help you identify what you have done in the past that you may want to share with employers (while obtaining a degree or in the period following).  The key is to identify tangible evidence in your history that allows you are a qualified, effective worker who is able to utilize particular skills to produce results.
  • 41. Accomplishment style (cont.)  Complete as many of the following sentence fragments as you can. Quantify your examples using time, percentages, of increase or decrease, as much as possible. From these examples you will be able to create stories to tell employers.  One relevant project I completed while obtaining my degree was: One time that I went beyond what was asked of me was: One time I solved a problem was when: One good thing my previous instructor said about me in performance review was: One time I received a compliment or award for:    
  • 43. Online Applications ◦ Increasingly popular with large employers ◦ Fast and efficient – scan for key words ◦ Preselection - can incorporate aptitude & personality tests ◦ Self-assessment - match to different jobs
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  • 46. Tips for Emailing CVs for Online Application        Check with company first in case of viruses Use common software, Microsoft Word. To retain format of CV, send as attached file Also include CV in body of email If cutting and pasting, check font size Check impact by sending copy to yourself To be doubly sure, also forward hard copy
  • 48. Conclusion You have opportunities.  Careers always exist because they are long term.  You must understand the role of technology, understand and speak in business terms, and provide solutions that are focused on that understanding.  “Confidence is terrific, overconfidence is terrible”. 
  • 49. References: The IT Career Builder’s Toolkit by Matthew Moran Five Star Staffing & Accounting Recruiters