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Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

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Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

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Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

  1. 1. Using ICT to help resolve solid waste management challenges in cities The case of Maputo Washington, June 2nd 2015 Jean Barroca jbarroca@worldbank.org
  2. 2. Participatory Service Monitoring Platform
  3. 3. Service Monitors
  4. 4. ICT Platform
  5. 5. Report Issues
  6. 6. Map Reports
  7. 7. Notify Actors
  8. 8. Citizen Feedback
  9. 9. Information and Communication Technologies • Organization of information • Better processes • Fast communication • Lack of resilience • Not adapted to the context • Cost
  10. 10. Participatory Monitoring • Social Component + Technology Component • Use citizens as sensors • Involve citizens in finding new solutions for commons problems
  11. 11. Participatory Monitoring • Improve operational Response • Quality of Service • Service Monitoring • Accountability
  12. 12. Technology Approach Social Approach € Information Quality
  13. 13. Technology Approach Social Approach € Information Quality
  14. 14. Technology Approach Social Approach € Information Quality
  15. 15. Technology Approach Social Approach € Participatory Monitoring Information Quality
  16. 16. MOPA in 10 steps
  17. 17. Understand the existing ecosystem
  18. 18. Design with the users
  19. 19. Design for Scale
  20. 20. Build for Sustainability
  21. 21. Be Data Driven
  22. 22. Use Open Standards, Open data, Open Source and Open Innovation
  23. 23. Reuse and Improve
  24. 24. Address Privacy and Security
  25. 25. Be Collaborative
  26. 26. Working with the local ecosystem
  27. 27. Institutional OrganizationalSocial Technology World Bank
  28. 28. Institutional OrganizationalSocial Technology World Bank Maputo Municipal Council
  29. 29. Institutional OrganizationalSocial Technology World Bank Maputo Municipal Council UX
  30. 30. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX
  31. 31. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX UEM
  32. 32. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX Mark-a- Spot UEM
  33. 33. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX Mark-a- Spot CitySDK UEM
  34. 34. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX Mark-a- Spot CitySDK UEM MIT VoIP Drupal
  35. 35. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX Mark-a- Spot CitySDK UEM MIT VoIP Drupal
  36. 36. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX Mark-a- Spot CitySDK UEM MIT VoIP Drupal
  37. 37. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX Mark-a- Spot CitySDK UEM MIT VoIP Drupal
  38. 38. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX Mark-a- Spot CitySDK Fraunhofer Portugal UEM MIT VoIP Drupal
  39. 39. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX Mark-a- Spot CitySDK Fraunhofer Portugal UEMMozDevz MIT VoIP Drupal
  40. 40. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX Mark-a- Spot CitySDK Fraunhofer Portugal UEMMozDevz MIT VoIP Drupal SIDA
  41. 41. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX Mark-a- Spot CitySDK Fraunhofer Portugal UEMMozDevz MCel MIT VoIP Drupal SIDA
  42. 42. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX Mark-a- Spot CitySDK Fraunhofer Portugal UEMMozDevz MCel MIT VoIP Drupal SIDA
  43. 43. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX Mark-a- Spot CitySDK Fraunhofer Portugal UEM MozDevz MCel MIT VoIP Drupal SIDA
  44. 44. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX Mark-a- Spot CitySDK Fraunhofer Portugal UEMMozDevz MCel MIT VoIP Drupal SIDA
  45. 45. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX Mark-a- Spot CitySDK Fraunhofer Portugal UEMMozDevz MCel MIT VoIP Drupal SIDA
  46. 46. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX Mark-a- Spot CitySDK Fraunhofer Portugal UEMMozDevz MCel MIT VoIP Drupal CRA SIDA
  47. 47. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX Mark-a- Spot CitySDK Fraunhofer Portugal UEMMozDevz MCel MIT VoIP Drupal CRA SIDA
  48. 48. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX Mark-a- Spot CitySDK Fraunhofer Portugal UEMMozDevz MCel MIT VoIP Drupal CRA SIDA
  49. 49. Institutional OrganizationalSocial Technology Livaningo Maputo Municipal Council UX Mark-a- Spot CitySDK Fraunhofer Portugal UEMMozDevz MCel MIT VoIP Drupal CRA SIDA
  50. 50. Institutional OrganizationalSocial Technology Livaningo Maputo Municipal Council UX Mark-a- Spot CitySDK Fraunhofer Portugal UEMMozDevz MCel MIT VoIP Drupal CRA SIDA
  51. 51. Remarks • User involvement is a fundamental aspect • Importance of local partnerships • Use and empower local skills • ICT as an enabler • Solutions have to be inclusive • Breaking silos
  52. 52. Results • Pilot activities in four neighbourhoods • 40 service monitors in peri-urban areas • Fully working platform • 2 working applications for supervisors
  53. 53. 20k
  54. 54. 20k 100k
  55. 55. 20k 100k 180k
  56. 56. Thank you. Jean Barroca jbarroca@worldbank.org

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