Jay Deragon

social media social currency intangible capital social business jay deragon media social strategy social capital social commerce smarter companies social distribution conversational value creation social chasm social strategist social media directions social networks networks how do commerce advertising social digital value intangibles legal [ractices artificial intelligence research relationsh collaboration economics market structure technology information technology intangible assets business and economy business models human capital value chain mental models transformation mary adams nilofer merchant social sciences socialera social era strategic capital structural capital people.human capital.relationship capital business social social planning social directions social marketing social straegy business disruption social innovations social wave intention economy private aviation air travel airlines social reach social capitalsocial innovations credit cards conversational currency parenttoolbox brand merchants marketing organizational change markets move web 20 social comemrce how to capitalsocial currency innovations credit cards merchants brand economy convertising card relationship