Over the past five decades, we have evolved beyond our core capability—annual report design and production—to meet the challenges of a continually changing environment. Our ongoing evolution translates into greater creative capacity, enhanced design capabilities, cutting-edge technology and better service for you. With design studios in New York, Florida, California and Chicago, and account executives across the country, we continue to offer an unparalleled range of talent, coupled with knowledgeable local representation, to create enduring connections for our clients. With a full suite of design services, from advertising and marketing to interactive media and corporate literature, Curran & Connors provides our clients with tailored solutions that achieve their communications goals.

1. Corporate Social Responsibility
WHAT
MATTERS
MOST
Alcohol
Responsibility
Environmental
Moving Energy with Integrity Sustainability
Sustainable
Supply Chain
People and Community
Investment
Ethics and
Transparency
People and Community Investment
Creating a Great Place to Work
Our ambition is to create a workplace that employees embrace and other
companies view as a model worth following. That’s why we set a 2015
goal to earn recognition as one of the FORTUNE 100 Best Companies
to Work For. At MillerCoors, our investment in our people starts with
building a world-class safety culture. In October, we brought together
140 union and hourly employees and management team members from
all manufacturing locations for a safety culture summit, to report on
their progress and enhance their skills. Coors Distributing Company
became the nation’s first beer distributor to be recognized for its health
and safety programs by the prestigious Voluntary Protection Program
of the U.S. Occupational Safety and Health Administration.
MillerCoors invests in the professional development of its employees by
providing training and financial support for continuing education. Our
MillerCoors University hosted more than 7,000 students in 2010 for
approximately 173,000 training hours. Our commitment to training led
to development of a new, state-of-the-art learning facility for MillerCoors
University. We provided more than $630,000 in tuition reimbursement
to more than 200 employees during the year. To help our employees
determine which professional development opportunities are right
for them, we created a guide called “The Best of You: A Meaningful
Development Guide.”
Workplace & Marketplace:
Diversity and Inclusion at MillerCoors
Health, Safety and Environmental Report 2010
Success the
Diversity and inclusion are at the top of the list of defining qualities we
strive to enhance. Our marketplace, the U.S. economy, and the con-
sumer population of the country are changing. All of them are becom-
right way.
ing more diverse. MillerCoors is also becoming more diverse. Our people
work, live, and volunteer in both rural and urban communities. Many
identify countries outside of the U.S. as their home. Some are members
of the lesbian, gay, bisexual, and transgender community. Some are war
veterans. They all represent MillerCoors. Yet having a diverse group of
employees and managers is not enough. Our goal is to ensure that every
employee can confidently contribute their best. That includes their view-
points and experiences. When employees leverage their work, commu-
MillerCoors experiences to provide business solutions, everyone wins.
nity, and life
Sustainable Development Review 2011 PO Box 4030
Golden, CO 80401
3939 W. Highland Blvd.
Milwaukee, WI 53208
250 S. Wacker Dr.
Chicago, IL 60606
2011 Sustainability Report

2. The Communications Design Firm
From annual reports and interactive media to advertising
& marketing, for 46 years Curran & Connors has helped
organizations tell their stories in ways that inform, intrigue
and inspire key audiences.
As an Organizational Stakeholder for the Global Reporting
Initiative, Curran & Connors has helped our clients
communicate their sustainability goals and strategy to
audiences of all types: employees, investors, stakeholders,
supply chains, regulatory and government agencies.

3. National Footprint
Headquarters
Design/Client Service:
Hauppauge, NY
Design/Client Service: Design/Client Service:
San Francisco, CA Chicago, IL
Design/Client Service:
Ft. Lauderdale, FL
16 locations
4 design studios
Sales Office
70+ person team
Client Service Office Design Studio
Sales Office Sales Office Design Studio Design Studio/Sales Office
Design Studio
Client Service Office Design Studio Design Studio/Client Service Office Corporate Headquarters

4. Our Best-of-Breed Approach
creative Project content Quality
services Management development Assurance
Team Synergy
Cre ative Services Projec t Management content development Qualit y Assur ance
Designers translate your Dedicated account executives We have strategic partnerships In-house production specialists
communications objective and oversee your project from with experienced sustainability including Web developers,
message into programs that beginning to end, making sure thought-leaders that allow us retouchers, typesetters and
connect with stakeholders. it’s delivered on time, within to provide turnkey solutions proofreaders ensure that every
budget and achieves your goal. to meet our clients’ many detail of a program is covered.
challenges.

5. Communications Design Solutions
In a continuously changing environment, you need clear and consistent visual
communications to break through. Curran & Connors creates a wide range of
solutions to communicate your story and connect with your audiences.
ar web id ad mkt
Annual Reports Interactive Media Brand Identity Advertising Marketing
Traditional Web Sites Positioning Targeting Corporate
Literature
Summary Online Annual Logo Design Creative
Reports Development Direct Mail
10-K Wrap Visual Identity
Content Media Planning Tradeshow
Corporate Brand Standards
Management Booths
Responsibility Media Buying
Integration
Flash PowerPoint
Donor Campaign
Naming Presentations
Video Implementation
Community Event Materials
e-Marketing
Magazines

6. ar
Annual Reports
Traditional :: 10-K Wrap :: Summary :: Integrated
®
BUILDING LOYALTY
Royal Caribbean Cruises Ltd. FOSTERING GROWTH
2011 Annual Report 2011 ANNUAL REPORT
We design and produce annual reports that effectively connect
with stakeholders and build trust for our clients.

7. ar web
Online Annual Reports
HTML :: Flash :: Video
The online annual report utilizes interactive technology,
centered on user experience, to communicate with the
investment community.

8. web mkt
Interactive Media
Web Sites :: PowerPoint :: Video :: e-Marketing
We combine our award-winning design capability with
in-house technical expertise to deliver Web solutions that
are intuitive, functional and effective.

9. ar web
Corporate Responsibility Reports
Online :: Summary :: Sustainable Printing :: “One” Reports
WHAT
MATTERS
MOST
2011 Sustainability Report
We carefully tailor messages that communicate the corporate
responsibility goals and achievements of our clients.

10. CSR: trends and statistics
Nearly Two-Thirds of 3,400 Leading Companies
Worldwide Report on Corporate Responsibility.
80 30
70 64% 25
60
53%
20
50
41%
40 Percent of leading 15
30 companies reporting on CR
10
20
5
10
0
2005 2008 2011
Source: KPMG International Survey of Corporate Responsibility Reporting 2011.
100 95%
Sample consists of 3,400 leading companies worldwide, including the 250 largest companies globally and the 100 largest companies in each of 34 countries.
Disclosure sources are limited to corporate responsibility/sustainability reports, company Web sites and annual financial reports only.

11. 41%
40 150
30 CSR: trends and statistics 100
20
50
10
0 0
Corporate Responsibility Reporting
2005 2008 2011
Is Almost Universal Among the 250
100 Largest Global Companies. 95%
83%
80
64%
60
Percent of THE 250 largest
40 companies worldwide
reporting on CR
20
0
2005 2008 2011
Source: KPMG International Survey of Corporate Responsibility Reporting 2011.

12. CSR: trends and statistics
The Number of U.S. Companies
Producing GRI Sustainability Reports
Grew Nearly 46 Percent Last Year. 273
187
Number of U.S.
Companies Producing
141
119
GRI Sustainability
Reports 74
2007 2008 2009 2010 2011
An additional 72 U.S. companies produced GRI-referenced and non-GRI sustainability reports.
Source: Governance & Accountability Institute, Inc. database as of 6/19/12.
21%

13. 141
119
CSR: trends and statistics
74
Integrated Reporting Is Slowly2007 2008 2009 2010 2011
Becoming More Popular.
25
21%
20
15 13%
PERCENT of companies
10 worldwide producing
integrated reports
5
0
2010 2011
Source: Governance & Accountability Institute, Inc. database as of 2/1/2012.

14. CSR: trends and statistics
Only 20 Percent of North American Reports Were
Externally Assured in 2011, Compared to 52 Percent
in Europe.
Percent of 2011 North american
20% 80%
Sustainability Reports Assured Externally Not
Assured Assured
Source: Governance & Accountability Institute, Inc. database as of 2/1/2012.

15. case study: cooper industries
Since its inaugural corporate responsibility report in 2009, Cooper Industries has trusted Curran & Connors to design
a communications tool that demonstrates the company’s commitment to “Cooper’s Principles and Core Values.”
Cooper self-declared this year’s effort as a GRI C-level report.
Innovation
Cooper understands that customers are becoming increasingly more interested in inform
about the environmental impact of products they purchase. The LCA tool provides an opp
to consider the entire product life cycle, so customers can make sustainable purchas
decisions. LCAs of Cooper products are available to customers through product literatur
A A
on the Cooper Safety France website at www.cooperfrance.com. Cooper is considerin
G G
Case Study C C
application for other product lines and plans to extend the use of this tool beyond the C
Empowering the Smart Grid
Cooper Power Systems has been creating equipment D D F F
Safety facility. Other companies are also using this LCA tool, making it easier for custom
for the electric utility industry since the days of Thomas
Edison. Today, the Company’s products empower H
compare products from different suppliers.
H
the Smart Grid, improving efficiency, reliability and B
A B
A I I
productivity of the next generation of the electric grid
through optimization and automation.* E E
A. Cooper Power Systems helps develop collection the electrical transmission and distribution system. These solutions help utilities reinvent their energy generation that addresses both power generation and
system solutions that connect, transform and
protect renewable energy as it travels through the
One green switchgear unit eliminates the use of
roughly 30 pounds of SF6, or 330 metric tons of CO2.
delivery systems by applying new perspectives to an
aging grid. Using Cooper Power Systems’ innovative
renewable energy challenges, and they can improve
power reliability and quality, which lessens vulnerability
Manufacturing Distribution Life Cycle
electric grid.
B. Voltage and volt-amperes reactive management
F. Transformers are occasionally damaged by storms
and accidents or simply fail due to age. Based upon
Smart Grid solutions, utilities can engage consumers
through smart meters and the supporting advanced
to natural disasters by restoring power rapidly and
efficiently when unexpected events occur. Life Cycle
solutions address electricity losses that occur as
electricity moves through the distribution system.
Cooper’s analysis of data collected from various
state environmental and pollution control agencies,
metering infrastructure that allow consumers to adjust
energy consumption based on real-time pricing
For more information about Cooper Power Systems,
visit www.cooperpower.com.
impact to t
Through products such as the Cooper Power Systems
Capacitor Bank Control, utilities can save up to
this can often result in hundreds of thousands of
gallons of oil spilled each year. Using Cooper Power
information. Utilities can better implement distributed
entire prod
2.57 million kilowatt-hours (kWh) per year and
prevent 1,846 metric tons of carbon dioxide (CO 2 )
Systems biodegradable, soy-based Envirotemp FR3
dielectric fluid in distribution transformers is safer
American Electric Power Employs Yukon Feeder Automation Software material ex
through tra
American Electric Power (AEP)—owner of the nation’s largest electric transmission system, nearly 39,000 miles
emissions from escaping into the atmosphere. for customers and the environment. of 765-kilovolt extra-high voltage transmission—installed Cooper’s Yukon Feeder Automation software as a core
C. Cooper Power Systems brings intelligence to the G. Every day, power is lost as electricity passes through component of its Smart Grid deployment. “It (Yukon Feeder Automation software) will improve grid reliability by
electric grid by linking distribution equipment and the distribution transformers. By converting to the detecting disturbances and automatically reconfiguring the system to isolate problems,” Thomas F. Weaver III, PE,
utility control center through its Yukon Automation Cooper Power Systems high-efficiency distribution manager of grid management deployment at AEP, said. “This will help minimize the total number of customers
software, simplifying systemwide automation to transformers, an average utility can save as much impacted by a potential power outage. The partnering of Cooper Power Systems and AEP engineers to work through
enable more efficient and reliable energy delivery. as 3.3 million kWh in energy losses, reducing CO2 the learning curve of this first install on the AEP system was key to successfully putting this new technology in
Environmental Stewardship
For instance, the Company’s feeder reconfiguration emissions by 2,400 metric tons. service on time and on budget.”
systems are equipped for two-way communication As a dynamic, self-healing distribution automation solution, Yukon Feeder Automation software accommodates
H. Simple steps can all add up. An average utility can Use
that senses activity on the grid, relays the status the addition or removal of devices and integrates compatibly into existing supervisory control and data acquisition Raw Material
prevent roughly 28,000 kWh of system inefficiencies
to a decision-support application and directs the
by using the Cooper Power Systems Evolution (SCADA) and distribution management systems. It allows operators to control intelligent electronic devices, enable Extraction
response to automatically adjust the grid accordingly. and disable automation, and view a comprehensive dashboard of the current state of the system. Yukon Feeder
Arrester. The ultra-low wattage loss design can
D. The Company’s high-efficiency step voltage regulators contribute to reductions of CO 2 emissions by Automation software works with multiple communication media for easy upgrading as new technologies emerge.
result in annual energy savings as high as 20.2 metric tons. It facilitates testing through the Yukon Feeder Automation Simulator, maintains a complete log of device operation
160,000 kWh, mitigating roughly 115 metric tons of and status changes for post-event traceability, and reduces system cost. This energy automation software maximizes
I. Implementing the Cooper Power Systems demand- customer satisfaction through service restoration to the most customers in seconds when an outage occurs,
CO2 emissions.
response solution on as few as 8,000 home air avoiding penalties for extended outages.
E. Sulfur hexafluoride (SF6 )-free switchgear, available from conditioners can reduce annual system losses by
Cooper Power Systems, prevents the incorporation 51,000 kWh, preventing 36.6 metric tons of CO 2
*Energy and emissions savings are based on estimates from typical utility equipment usage and system parameters.
of one of the most potent greenhouse gases into emissions and saving roughly 6% of peak energy use.
20 21
End of Life
Cooper Industries understands the importance of environmental stewardship and is committed to
minimizing its environmental impact through sustainable design, responsible sourcing and innovative
manufacturing of its products. Through its product portfolio, Cooper helps customers handle the
challenges of higher energy costs, renewable energy generation and environmental preservation.
This eco-friendly attitude extends to Cooper’s corporate culture. In addition to complying with
environmental regulations, the Company trains its employees to make sound environmental decisions,
minimizes waste and helps government agencies develop science-based environmental standards.

16. case study: international paper
Echoing the design concepts of their 2011 annual report, the International Paper 2011 Sustainability Report designed
by Curran & Connors highlights the company’s sustainability commitment in every aspect of their business and
showcases its first set of voluntary global sustainability improvement goals by 2020. A separate Sustainability Overview
brochure was also created.
SUSTAINABILITY THROUGHOUT THE PAPER AND PACKAGING LIFE CYCLE (CONTINUED)
E D U C AT I O N A L O U T R E AC H
PRODUCT DESIGN • Our choice of materials
Education—a giving focus area—promotes a better
The design of our products can have significant impacts • By reducing thegenerations. materials used and
world for future amount of In 2011, 33 percent of
at every other stage of the life cycle. Our customers’ weight of the finished product
our foundation giving went to environmental educa-
THE IP WAY
specifications dictate the raw materials we need to tion projects.
source, the processes we use in manufacturing, and • By designing products with appropriate disposal by
the way our products can be disposed of at end of the2011, we launched an educational be reused, with
In customer in mind so they can partnership recy-
PBS, a U.S. organization dedicated to content that
cled or composted.
life. The weight and size of our products, particularly
educates, informs and inspires. This project helps
packaging products, also affects distribution to our We are seeing increasing interest for our sustainability
Our Vision:
customers and onward transportation of their pack-
prepare children for success in school and opens up
credentials from customers (see customer satisfaction
the world to them in an age-appropriate way, to provide
aged products. To be one of the most respected and 13). Our focus on product environmental
on pageenvironmental science resources for teachers of grades
successful companies in the world to becoming part ofPaper created the PBS
MEETING CUSTOMER NEEDS impacts is five. International meeting their needs.
three
I n t e r n at I o n a l Pa P e r
Our design teams must, first and foremost, create website, EcoInvestigators, to provide teachers with
CHOICE OF MATERIALS
products that meet the needs of our customers. So lesson materials online, related resources and digital
We look for opportunities to reduce the use of chemi-
Our Mission:
our office paper must be high quality, our corrugated content. Find out more at www.pbs.org/teachers/
cals and petroleum-based ingredients in our products.
EcoInvestigators.
board must be rigid and strong to protect customers’
To improve the world, today and for generations
For example, in France we use fewer chemicals in the
products from damage, our food packaging must be manufacturing we also continued two national®educa-
Among others,
to come, by using renewable resources to process for our Rey Econature office
hygienic, insulated and leak-proof, and the fluff pulp make
paper, creating a unique ivory is National Geographic
tional partnerships. The first color by not using optical
we provide forproducts people depend on every Society’s agents.
absorbent products must be reliable. day
brightening Kids Explorer magazines, which are award-
What winning environmental education and literacy magazines
Matters Within this framework, we have opportunities to inno-
2 011 S u S ta I n a b I l I t y r e P o r t
Many of our packaging products offer anacross the to
provided to more than 36,000 students alternative
Most Our Values:
vate to reduce environmental impacts of our products. plastic packaging made from oil. For example, in 2011,
U.S. in 2011. The second partnership is the Earth’s
We can do this, where product specifications allow, weBirthday Project, which brings environmental education
worked to create fiber-based alternatives to plastic
through: Leadership—We uphold the highestbutterfly kitsstandards classrooms near International
ethical to third
trays and clamshells.grade Everest ® High Visibility
Our
Paper facilities. The kits allow students and teachers
Results—We are passionate about results the life cycle of the Painted Lady Butterfly.
to observe
Responsibility—We are committed to sustaining our world
L I F E C YC L E A S S E S S M EN T
Life cycle assessments (LCAs) help us estimate the total environmental impacts of a
particular type of product by analyzing impacts at every stage from raw material sourcing
➤ CASE STUDY: PREPARING BRAZILIAN TEENAGERS FOR THE WORKFORCE
through manufacturing, use and Paper’s employees are dedicated and highly motivated, and they
International end-of-life.
International Paper contributes to industry-wide LCA studies on particular typesteam of 61,500 people
treat each other with dignity and respect. We want our
of products such as corrugated shippingviewing International Paper as a great place to work, so
globally to continue containers, containerboard, printing
and writing papers, and grocery bags.to providing were involved in theBrazil, International Paper partners with the Iochpe Foundation in the
In
we are committed In 2011, we a positive work environment in which diversity,
early stages of two industry LCA studies that aim to compare the impacts Antônio and Mogi Guaçu regions—home to two of our mills—to assist
Luis
health and safety, and learning and development opportunities are paramount.
of paper and plastic alternatives for containers and grocery bags. with educational and professional development for at-risk teenagers at the
We want employees to have long, fulfilling careers with International Paper,offers specialized trade classes over ten months
Formare School. The program and
The Perfect In Europe, the Middle East and Africa, every year we calculate the carbonMaking people a priority helps
we want that to continue throughout generations. students, giving them a valid certificate of technical education from the
er, Everest, to
demarks of footprint of each of our paper product categories, so that customers can
us attract and retain the best talent, maintainingMinistry of Education. About 230 International Paper employees volunteered
the strength of the company
tewardship be given this information if they request it. We make the calculations using
C. PEFC and into the future. for this project throughout the year.
and SFI are
guidelines from the Confederation of European Paper Industries.
Companies” One student, who is now an International Paper employee, commented: “The
rganization, International Paper is a member of the Paper Profile initiative (www.paperprofile.
volunteers helped me to get a broader view of my career, helping me define
rvice marks com), which provides common metrics for declaring product environmental
om Fortune my career goals and to grow personally and professionally.”
ot affiliated
impacts across the industry, enabling customers to make informed product choices
third-party based on sustainability information. Profiles are available for 10 International Paper
d such third
product categories manufactured in Brazil, France, Poland and Russia, such as uncoated free
production
2011 Sustainability Report sheet paper and coated paperboard. These can be seen at www.internationalpaper.com/
EMEA/EN/Company/Sustainability/index.html. WHAT MATTERS MOST 2011 SUSTAINABILITY REPORT 37
WHAT MATTERS MOST 2011 SUSTAINABILITY REPORT 47
22 INTERNATIONAL PAPER

17. case study: southwest one report
In 2011, Southwest Airlines once again illustrated their commitment to triple bottom-line performance by producing
their award-winning One Report™. Partnering with CSR content experts Burns & McDonnell, who wrote the report and
conducted the assurance review, Curran & Connors designed and developed the comprehensive online report in
adherence with Global Reporting Initiative standards.
Three Passions.
ONE SOUTHWEST. 2011 By th
OUR PERFORMANCE, OUR PEOPLE, AND OUR PLANET
Numbers
Three Passions.
One Southwest.
Our passion for our Performance, our People,
and our Planet creates a Culture of consistent
Performance, enthusiastic Employees, respected
Customer Service, active community involvement,
and environmentally responsible decisions. Our
2011 SOUTHWEST AIRLINES ONE REPORT™ steadfast commitment to this triple bottom line
of Performance, People, and Planet continues to
propel us forward as one Southwest.

18. Clients include many of
America’s largest companies*
Apollo Group, Inc. Molson Coors Brewing Company
Bemis Company, Inc. Pall Corporation
Celgene Corporation Quest Diagnostics Incorporated
Charter Communications Roper Industries
Cooper Industries plc Safeway Inc.
Coventry Health Care, Inc. SanDisk Corporation
Dell Inc. Sealed Air Corporation
DeVry Inc. Southwest Airlines
Family Dollar Spectrum Group International, Inc.
H&R Block The Pantry, Inc.
Hertz Global Holdings, Inc. WellPoint Inc.
Huntsman Corporation Western Union Company
International Paper Company Whirlpool Corporation
Lowes Companies, Inc. W.W. Grainger Inc.
McCormick & Company, Inc. Wynn Resorts Ltd.
Molex Incorporated
*Clients listed above are ranked as S&P 500 and/or Fortune 500 companies. Boldface represents Corporate Social Responsibility clients.

19. For over four decades, Curran & Connors has evolved
to meet the challenges in a continually changing corporate
environment. Our ongoing evolution translates into enhanced
design capabilities, cutting-edge technology and better service
to our clients. With design studios in New York, Chicago, Florida
and California, and account executives across the country, we
continue to offer an unparalleled diversity of talent coupled with
local representation to tell the unique stories of our clients.