1. Leadership DNA Learn t he Difference Between Average Management & Effective Leadership Presented by: John F. Bradford

2. Why take the trouble to make Extraordinary Leaders of managers?

3. Insurance Company Management Team – 360 Assessed Statistics from The Extraordinary Leader, by Jack Zenger and Joe Folkman Great leaders have lower turnover

4. High Tech Co. Management Leadership Team – 360  Assessed Statistics from The Extraordinary Leader, by Jack Zenger and Joe Folkman Great leaders have more satisfied customers

5. Mortgage Bank Leadership Team – 360  Assessed Statistics from The Extraordinary Leader, by Jack Zenger and Joe Folkman Great leaders generate higher net income

6. Statistics from The Extraordinary Leader, by Jack Zenger and Joe Folkman Poor leaders cause disengagement & ‘mental turnover’ Leadership Effectiveness Impacts Employee Engagement Leadership Effectiveness Employee Engagement

7. Poor leaders cause disengagement and both physical & ‘mental turnover’ “ People leave people ” – Jim Sirbasku “ The doors are open, the lights are on but no one’s home ” – Anon

8. Statistics from The Extraordinary Leader, by Jack Zenger and Joe Folkman Great leaders make a remarkable difference Average leaders have average impact Poor leaders cause disengagement & ‘mental turnover’ Leadership Effectiveness Impacts Employee Engagement Leadership Effectiveness Employee Engagement

9. What special about the “ Leadership DNA ” of the Extraordinary Leader?

15. But personally speaking…

16. Great leaders get results Production – Achieves Results Production – Takes Action

17. Extraordinary Leaders make Extraordinary People - There are no ordinary people, just ordinary leaders!

18. Recruit only The very best NEVER compromise

19. On a scale of competence where 10 is an excellent manager...

20. … a 7 is a moderately good manager … the problem is...

21. … 7s hire 5s... … 5s hire 3s...

22. And even the best can only do so much... … when surrounded by clowns! Extraordinary Leaders hire 10s!!

23. Put the right people in the right jobs

24. “ It’s not experience – or college degrees or other accepted factors… … (it) hinges on fit with the job.” Source: Herbert M. Greenberg and Jeanne Greenberg, “Job Matching for Better Sales Performance,” Harvard Business Review, Vol. 58, No. 5.

26. What happens if you don’t put the right people in the right jobs?

27. “ Contented Cows Give Better Milk” Bill Catlette & Richard Hadden “… companies will need to reorient their recruitment and selection processes by hiring “for fit” rather than mere credentials…”

29. Great leaders build personal relationships with their people Development of Others – Motivates Successfully & Cultivate Individual Talents Relationships – Builds Personal Relationships

30. They accomplish long term goals by planning daily steps Leadership – Provide Direction Production – Takes Action

31. Great leaders don’t procrastinate Production - Takes Action

32. They see obstacles as opportunities for creative change in the organisation Production - Takes Action & Achieve Results Adaptability – Adjusts to Circumstances

33. Extraordinary leaders are extraordinary communicators Communication – Listens to Others Communication – Communicates Effectively

34. They share a contagious enthusiasm that promotes a positive attitude Development of Others – Motivates Successfully Personal Development – Displays Commitment

35. Great leaders motivate successfully Development of Others – Motivates Successfully

36. They have genuine self confidence and keep a positive outlook Adaptability – Thinks Creatively Personal Development – Display Commitment

41. How much of this “Leadership DNA” your leaders / managers have? But how can you tell…

42. “ Inspect what you expect!” You must:

43. 360 Degree Feedback “ Self” Direct Report Direct Report Direct Report Peer Peer Peer Manager “ Boss” Anonymous & Confidential Anonymous & Confidential Anonymous & Confidential Anonymous & Confidential Anonymous & Confidential Anonymous & Confidential

47. Favourable Zone Favourable Zone

52. Thank You! John F. Bradford, Sr. Vice President Consulting Services Profiles International, Inc. 5205 Lakeshore Dr. Waco, Texas 76710 254-495-5500 [email_address]