This presentation was developed for the 2011 AFCOM Data Center World conference as a case study. It outlines the the decision by one college to not build a new data center and instead develop a strategy to leverage off premise solutions including the Cloud.

1. THE DECISION:BUILD NEW vs. THE CLOUD CS04 Case Study Data Center World 2011 Jerry Bishop, CIO SunGard Higher Education Chippewa Valley Technical College This work is licensed under a Creative Commons Attribution 3.0 Unported License

2. Synopsys Phase 1: Renovation & Move Phase 2: Future Requirements Phase 3: Evaluating Cloud Phase 4: The Decision Phase 5: Strategy for Future State Wrap-up Outline

3. Renovations displacing current data center Move to colocation site for ~18mo. to assess Requirement: New Level 7+ to Level 8 Build-out: $980,000 to $1,200,000 Operating costs: $55,500 / yr Breakeven point: 35 Years 85% Virtualized with all on SAN Consolidated infrastructure Applications moving to Cloud Synopsys

4. PHASE 1RENOVATION & MOVE

5. Built 1970 1450 sq ft Raised floor 15 Racks 2 CRACs 1 UPS No Generator SPOF’s Original Level 6 Data Center

6. Displaces the existing computer room LIBRARY RENOVATION

7. New Learning Space

8. Rapid needs assessment Surveyed anticipated future college needs Reviewed likely government and private providers Issued RFP for 18 months contract w/ options Selected local colo provider Built new MDF on campus Relocated over New Year’s weekend Total time: 5 months Colocation

9. PHASE 2FUTURE REQUIREMENTS

10. Hired a Data Center Design-Build Firm Requirements Analysis Existing Level 6 capabilities and uses Projected future requirements Determine Reliability Level (Level 7+ to 8) Developed Design-Build Specs Design Power, Cooling, Fire Suppression, Security Develop Budget Estimates Construction Costs: $980,000 to $1,200,000 Annual Operating Costs: $55,500 / yr Design-Build Analysis

11. 525 ft2 Computer Room Space Projections

12. 100 ft2 Setup Area 240 ft2 Utility Area Space Projections

13. PHASE 3EVALUATING CLOUD

14. “The NIST Definition of Cloud Computing” On-demand self-service provisioning Broad network access Resource pooling Rapid elasticity, sometime automatically Measured service Cloud Computing Characteristics

15. Software as a Service (SaaS) Provider app’s running on cloud infrastructure Consumer may control application configuration Can include Integration as a Service solutions Platform as a Service (PaaS) Consumer controls apps but not the O/S Infrastructure as a Service (IaaS) Consumer controls O/S, apps, storage, network but not underlying infrastructure Cloud Service Models (NIST)

16. History & comfort with sourcing non-core services including IT Colocation operational & political success Ending IT managed services in 2011 Strong interest in replacing ERP system General and IT budget constraints Data center not strategic Campus space at premium IT staffing a challenge for critical skills Institutional Assessment

17. Already Delivering Apps to other schools Community or Government Cloud Options State of Wisconsin Data Center Distance, limited services, budget uncertainty Regional Government Data Center CINC Community Area Network 19 member organizations Expanding to 275 miles of fiber Building 1350 sq mi WiMax UW Eau Claire Shared Data Center Similar requirements but no capital Hybrid Cloud Assessment

18. Servers virtualized at 85% Solaris 80% at 4:1 ratio Windows 85% at 6:1 ratio enterprise wide Main ESX clusters at 15:1 in data center Storage 98% SAN (50TB) Remote site back-ups Citrix for desktop & remote access - 85 apps FY12 refreshing ESX, SAN, & Back-up Private fiber >10Gbps to 7 of 10 locations Infrastructure Assessment

19. More likely than not all future applications would run as a service not on premise? 381 Applications in portfolio Down from 521 185 are instructional apps used in courses Web site redesign eliminates ~25 more apps Early success with ASP and SaaS Enterprise apps remain the main barrier Banner ERP system BlackBoard CMS/LMS Applications Assessment

20. Student Services

21. Academic Functions O O

22. Administrative Functions O

23. Operations Functions

24. IT Service Functions

25. Applications Portfolio Summary

26. PHASE 3THE DECISION

27. Do NOT Build New Data Center Not Strategic to College’s Mission 35yr Breakeven Too Long Other Capital and Space Needs are Priorities Do NOT Build Shared Data Center w/ UWEC Extend Colocation for 12 months Execute Strategy Simplification, Consolidation & Preserving Options The Decision

28. PHASE 3STRATEGY for FUTURE STATE

29. Consolidated (Converged) Infrastructure CISCO UCS – Reducing footprint by 50% Hybrid Cloud – Private, Public maybe Community IaaS for Refresh Options on Storage and Back-Ups Applications Strategy ERP & LMS – SaaS or hosted options Evaluate point solutions over big ERP suites SaaS or Hosted preferred for anything new Integration as a Service for on-premise to cloud Desktop Strategy - MS BPOS or Google Apps Citrix from the cloud Strategy – Simplify & Options

30. WRAP-UP Thank-You & Questions The Higher Ed CIO This work is licensed under a Creative Commons Attribution 3.0 Unported License