This document provides leadership advice and best practices for physician champions leading an organization through an electronic health record implementation. It discusses the importance of developing vision, communicating change effectively, creating guiding coalitions and advisory teams, developing relationships with implementation teams and end users, and anchoring changes in organizational culture. The document emphasizes listening to others, maintaining a positive attitude, and celebrating wins to motivate staff through the challenging transition process.
59. The slides that follow are some of what I presented to the Advisory Team at our first meeting . . .
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69. The slides that follow are some of what I presented to Executive Leadership when requesting Physician and Associate Staff time to be Super Users . . .
131. Epic – Home Life Balance Your career is a 30+ year marathon, not a sprint Take a step back and look at the big picture . . . What matters most? Leave work at work Family comes first
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137. “ It ain’t an easy job, but when you bring a couple thousand Gundersen Lutheran employees through implementation, and you ain’t lost a one of them . . . Ain’t a feeling like it in the world.”
Editor's Notes
Probably the least technical presentation you have ever heard at UGM, but potentially one of the most important you will ever hear at UGM. People think that your project is a computer project with a little leadership sprinkled in, when in reality, it is a leadership project that just happens to be about computers. This is probably the least technical, but potentially the most important presentation you will hear at this conference. You may think that implementing an inpatient electronic medical record is a “computer project with a little leadership sprinkled in”, when in reality, it is a “leadership project that just happens to be about computers”. Physicians have a notorious reputation for resisting change, and this may very well be the largest change they will experience in their careers. It is essential that the “Physician Champion” of this change develop and use strong leadership skills in order for this transition to be a success.