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TOP 10 Learning Questions for Ch 17: Designing and Managing Integrated Marketing Communication Jan Kenneth Obar April 15, 2011 http://jankenneth-obar.blogspot.com
1.  This is the part of the receiver’s response that the receiver communicates back to the sender? ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
8 Elements of the Communication Process http://jankenneth-obar.blogspot.com
Feedback: The part of receiver’s response that the receiver communicates back to the sender http://jankenneth-obar.blogspot.com
1.  This is the part of the receiver’s response that the receiver communicates back to the sender? ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
2.  Marketing Tool that is well suited to highly targeted marketing efforts ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
Marketing Communication Mix http://jankenneth-obar.blogspot.com
Direct Marketing –Characteristics: Nonpublic, Immediate, Customized; well suited for highly targeted marketing efforts. Examples: -Telemarketing -Direct Mail -Online  http://jankenneth-obar.blogspot.com
2.  Marketing Tool that is well suited to highly targeted marketing efforts ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
3. The 3 stages of Consumer Response Model are Cognitive Stage, Affective Stage and ____________ Stage. ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
Consumer Response Model: Buyers passes through 3 stages in order. http://jankenneth-obar.blogspot.com
Aims to lead consumers to make the final step. Examples: -Discounts -Premiums -Samples  http://jankenneth-obar.blogspot.com
3. The 3 stages of Consumer Response Model are Cognitive Stage, Affective Stage and ____________ Stage. ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
4. The First Step in the 8 Steps in developing Effective Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
8 Steps in Developing effective Communication http://jankenneth-obar.blogspot.com
Start with a clear target audience in mind. Examples: Potential Buyers, Current Users, Deciders, Influencersc http://jankenneth-obar.blogspot.com
4. The First Step in the 8 Steps in developing Effective Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
5. Which is not an example of a category need communication   ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
Determine Communication Objectives: http://jankenneth-obar.blogspot.com
Establishing a product or service category as necessary:  Examples:  -Electric Cars -Electric Cigarette Note: Less focused on the brand but to the entire category. http://jankenneth-obar.blogspot.com
5. Which is not an example of a category need communication   ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
6. Identify 2 that is not included in the three problems to be solved by the Design Communications?   ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
Concept 6:  Design the Communications: Desired response will require solving three problems. Message Strategy Creative Strategy Message Source http://jankenneth-obar.blogspot.com
What to say? How to say? Who to say? Message Strategy  “What to say?” Creative Strategy  “How to say?” Message Source  “Who to say?” http://jankenneth-obar.blogspot.com
6. Identify 2 that is not included in the three problems to be solved by the Design Communications?   ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
7. Which is not an example of challenges in developing global communications program   ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
  Multinational companies wrestle with    challenges in developing global    communications program.  http://jankenneth-obar.blogspot.com
Many products are restricted or forbidden in certain parts of the world.   Product Alcoholic beverages cannot be advertised or sold in Muslim countries. Tobacco Products restrictions Market Segment In some countries (Norway and sweden) no ads can be directed at children under 12. Style Comparative ads are common in Us and Brazil and India.l  http://jankenneth-obar.blogspot.com
7. Which is not an example of challenges in developing global communications program   ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
8. Which is not an example of Communication Channel? ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
Concept 8:  Select Communication Channels: Situation in Pharmaceutical Industry   94,000 Sales Reps Only  40%  of sales calls lead to seeing the Doctor A Med Sales Rep only get 2 minutes  of Doctors Time http://jankenneth-obar.blogspot.com
Pharmaceutical companies turned to other Communication Channels such as:   1)  Ads in medical  Journal 2) direct mail 3) free samples 4) telemarketing 5) Sponsored  conferences - http://jankenneth-obar.blogspot.com
8. Which is not an example of Communication Channel? ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
9. A tool used to draw a stronger and quicker response. To push target audience to make the final step. ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
Sales Promotion:   -Lead target audience to make the final step (purchase). http://jankenneth-obar.blogspot.com
Sales Promotion: Tools used to draw a stronger  and quicker buyer response.   -Coupons -Contests -Premiums http://jankenneth-obar.blogspot.com
9. A tool used to draw a stronger and quicker response. To push target audience to make the final step. ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
10. Integrating various marketing method to achieve one goal  . ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
Concept 10: Multiple – Stage Communication Campaign New Campaign  about a  new product Paid AD with A response mechanism Direct Mail Outbound  Telemarketing Face to Face  Sales call Ongoing Communication http://jankenneth-obar.blogspot.com
10. Integrating various marketing method to achieve one goal  . ,[object Object],[object Object],[object Object],[object Object],[object Object],http://jankenneth-obar.blogspot.com
TOP 10 Learning Questions for Ch 17: Designing and Managing Integrated Marketing Communication Jan Kenneth Obar April 15, 2011 http://jankenneth-obar.blogspot.com

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Jan kennethobartop 10 questions

  • 1. TOP 10 Learning Questions for Ch 17: Designing and Managing Integrated Marketing Communication Jan Kenneth Obar April 15, 2011 http://jankenneth-obar.blogspot.com
  • 2.
  • 3. 8 Elements of the Communication Process http://jankenneth-obar.blogspot.com
  • 4. Feedback: The part of receiver’s response that the receiver communicates back to the sender http://jankenneth-obar.blogspot.com
  • 5.
  • 6.
  • 7. Marketing Communication Mix http://jankenneth-obar.blogspot.com
  • 8. Direct Marketing –Characteristics: Nonpublic, Immediate, Customized; well suited for highly targeted marketing efforts. Examples: -Telemarketing -Direct Mail -Online http://jankenneth-obar.blogspot.com
  • 9.
  • 10.
  • 11. Consumer Response Model: Buyers passes through 3 stages in order. http://jankenneth-obar.blogspot.com
  • 12. Aims to lead consumers to make the final step. Examples: -Discounts -Premiums -Samples http://jankenneth-obar.blogspot.com
  • 13.
  • 14.
  • 15. 8 Steps in Developing effective Communication http://jankenneth-obar.blogspot.com
  • 16. Start with a clear target audience in mind. Examples: Potential Buyers, Current Users, Deciders, Influencersc http://jankenneth-obar.blogspot.com
  • 17.
  • 18.
  • 19. Determine Communication Objectives: http://jankenneth-obar.blogspot.com
  • 20. Establishing a product or service category as necessary: Examples: -Electric Cars -Electric Cigarette Note: Less focused on the brand but to the entire category. http://jankenneth-obar.blogspot.com
  • 21.
  • 22.
  • 23. Concept 6: Design the Communications: Desired response will require solving three problems. Message Strategy Creative Strategy Message Source http://jankenneth-obar.blogspot.com
  • 24. What to say? How to say? Who to say? Message Strategy “What to say?” Creative Strategy “How to say?” Message Source “Who to say?” http://jankenneth-obar.blogspot.com
  • 25.
  • 26.
  • 27. Multinational companies wrestle with challenges in developing global communications program. http://jankenneth-obar.blogspot.com
  • 28. Many products are restricted or forbidden in certain parts of the world. Product Alcoholic beverages cannot be advertised or sold in Muslim countries. Tobacco Products restrictions Market Segment In some countries (Norway and sweden) no ads can be directed at children under 12. Style Comparative ads are common in Us and Brazil and India.l http://jankenneth-obar.blogspot.com
  • 29.
  • 30.
  • 31. Concept 8: Select Communication Channels: Situation in Pharmaceutical Industry 94,000 Sales Reps Only 40% of sales calls lead to seeing the Doctor A Med Sales Rep only get 2 minutes of Doctors Time http://jankenneth-obar.blogspot.com
  • 32. Pharmaceutical companies turned to other Communication Channels such as: 1) Ads in medical Journal 2) direct mail 3) free samples 4) telemarketing 5) Sponsored conferences - http://jankenneth-obar.blogspot.com
  • 33.
  • 34.
  • 35. Sales Promotion: -Lead target audience to make the final step (purchase). http://jankenneth-obar.blogspot.com
  • 36. Sales Promotion: Tools used to draw a stronger and quicker buyer response. -Coupons -Contests -Premiums http://jankenneth-obar.blogspot.com
  • 37.
  • 38.
  • 39. Concept 10: Multiple – Stage Communication Campaign New Campaign about a new product Paid AD with A response mechanism Direct Mail Outbound Telemarketing Face to Face Sales call Ongoing Communication http://jankenneth-obar.blogspot.com
  • 40.
  • 41. TOP 10 Learning Questions for Ch 17: Designing and Managing Integrated Marketing Communication Jan Kenneth Obar April 15, 2011 http://jankenneth-obar.blogspot.com