SlideShare uma empresa Scribd logo
1 de 46
Baixar para ler offline
Dr.R.Ganesasubramanian
Assistant Professor
Skills and Techniques
Meaning of an interview
The word interview comes from Latin and middle French words
meaning to “see between” or “see each other”. Generally, an interview
means a private meeting between people when questions are asked
and answered
• Interview = A meeting with an objective
• Employer’s objective is to find the best person for the job
• Employer: reviews candidate’s experience and abilities
• Can you do the job? (skills, abilitie, qualifications)
• Will you do the job? (interest, attitude & motivation)
• How will you fit into the organisation? (personality)
Objectives of Interview
• In the selection process, interview serves the following
• 1. Verifies the information obtained through application form and tests.
• 2. Helps obtain additional information from the applicant otherwise not available.
• 3. Gives the candidate necessary facts and information about the job and the
organisation.
• 4. Helps establish mutual understanding between the company and the candidate and
build the company’s image.
Facts of Interviewing
• Interviews are the most widely used
process for screening job applicants.
• They provide the most direct information
about a candidate’s background,
personality, and skills.
• The purpose of an interview is to receive
the job offer.
Know Yourself
• Employment objective and how it relates to the position and the
employer
• Educational background and how it relates to the position and the
employer
• Work experience
• Abilities and skills
Always be able to give examples!
Know the Employer
• Research! Research! Research!
• Prepare to demonstrate your knowledge of the profession and the
company
• Prepare to give reasons for your interest in working in that
profession/company
• Develop questions in advance to ask about the job/organization
Interview Preparation
• Situational Knowledge
• Where/when the interview takes
place
• Arrive 10 minutes early!
• Physical Preparation
• Get plenty of rest
• Dress for success
• Mental Preparation
• Knowledge of company
• Practice a mock interview
• Written Preparation
• Take extra resumes, references, etc.
• Make notes
• Ask questions
Preparation is the key to success
• Review own skills, experiences and qualities
• Check CV
• Anticipate questions and identify relevant examples
• Prepare key selling points
• Research organisation
• Websites, reports, articles, company literature, etc
• Contacts with knowledge of organisation or sector
• Relevant articles in the press
• Personal visit or telephone call
• Research job and occupational area
• Job description – or similar
• Current issues
• Prepare your questions
• Practice
Types of Interviews
• Basic/traditional interview
• Telephone interview
• Group interview
• Interview during a meal or social
occasion
• Serial interview
5 Stages
Interview Process
1. Icebreaker
• Greetings
• First Impressions
• Small talk
2. Personal Qualifications and Interest in Position
• Abilities, Skills, and Work Experience
• Accomplishments and Activities
• Goals
Interview Process
3. Organization and Position
- Employer may test your knowledge of the company.
“Why do you want to work for this company?”
“What do you know about this department?”
- Other general questions regarding the company or the job.
“What is your geographic preference?”
“Are you willing to relocate?”
Interview Process
4. Candidate Questions
• Your chance to ask questions about job
“What type of on the job training do you provide?”
“What makes your company different from its
competitors?”
5. Close and Follow-Up
• Find out who makes next move
• Thank the interview for their time
• Evaluate your performance
• Send a thank you note within 24 hours
STAR Technique
•Situation – describe the situation, problem, or issue that you encountered.
•Task – describe the tasks/responsibilities you took on to help solve the
problem.
•Action – discuss the steps you actually took to effect a solution.
•Result – describe the positive results of your actions.
Tips for Successful Interviewing
• Interviewing is a two-way process
• Never give “yes” or “no” answers
• Listen carefully and react
• Use specific examples to make your case
• The interview begins the minute you step onto the company lot
• Be positive!
Tips for Successful Interviewing
• Think like an employer
• Don’t criticize past employers or co-workers
• Be aware of illegal questions
• Maintain professionalism, even if the employer does not
• Be prepared for the unexpected
• Be aware of body language
• Be well-groomed
Watch the Body Language
• First impressions very powerful
• Allow time to relax
• Dress appropriately
• Entrance, introductions & handshake
• Smile and make eye contact
• Be aware of own movements
• Watch body language of interviewer
Typical Questions
• About you
• Tell me about yourself - Bring me up to date with your CV?
• Why did you choose that particular degree programme?
• What experience have you had that is relevant to this post?
• What would you consider your major achievements to date?
• About the job
• What interests you about this job?
• What do you know about this organisation?
• What other options are you considering?
• How do you see your career developing – 5 years?
• If you were Head of Department, what would be your priorities?
• General knowledge
• What do you think of the Government’s policy on college fees?
Competency-based Interviews
• Company identifies key skills required for job
• Designs questions to elicit evidence of skills
• Emphasis on past behaviour as predictor of success
• Teamwork: Describe a team project you worked on. What problems arose? How did you deal with them?
• Communication Skills: Describe situation when you had to persuade others to support your view. Give an example
of any reports you’ve written which illustrate your writing skills
• Interpersonal skills: What kinds of people do you find it difficult to work with? How do you handle those situations?
• Taking Responsibility: Describe a time when you took responsibility to achieve a challenging goal
• Problem-solving:Tell about a time when you had several tasks to manage at one time with conflicting deadlines.
Preparing for Competency Interview
• Identify the competencies required for job
• Review job description or ask for information
• Define each competency in behavioural terms
• Identify past experience to illustrate how you demonstrated that behaviour
• Prepare examples for each competency
• Practice talking about your experience
• Try to give a complete answer - STAR
Matching Skills to Requirements
Employer needs
Communication
Team work
Leadership
Initiative
Customer Care
IT
Commercial awareness
Your evidence
Presentation to class
Example from Coop
Class rep, Committee
Fundraising for charity
Working in Supergun
Designed website
Business pages
Your Answers
• Listen carefully, seek clarification
• Illustrate answers with real examples and evidence
• Be positive – constructive criticism
• Keep answers specific and brief
• Take time to respond
• Be alert to interviewer’s body language
• Speak clearly, smile and show enthusiasm
• Know what you want to say, and find the opportunity
Qualities Employers Seek
• Good all-round intelligence
• Enthusiasm, commitment and motivation
• Good communication skills
• Team work ability
• Ability to solve problems
• Capacity to work hard
• Initiative and self-reliance
• Balanced personality
Competencies required by Company
• Adaptability
• Integrity
• Innovation
• Teamwork
• Initiative
• Drive for Results
• Know the Business
• Open Exchange of Information
• Makes Difficult Decisions
Presentation interview-soft skills.pptx
Your Questions
• Training programmes
• Career development opportunities
• Types of projects & responsibilities
• Reporting structure
• Performance appraisal
• Profile of staff
• Questions about topics raised in interview
• What happens next?
Interview Marking Sheet
Name Mark-max 100
Communication Skills Max 30
Problem Solving Max 20
Team Fit Max 20
Relevant Experience Max 20
Project Management Max 10
Total Marks
What creates a bad impression
• Poor personal appearance
• Negative attitude – evasive, using excuses
• Lack of interest and enthusiasm
• Lack of preparation
• Poor knowledge of role
• Failure to give concrete examples of skills
• Over emphasis on money/rewards
• Lack of career plan
After the Interview
Review own performance
what went well
what went badly
what you wished you had said
prepare for next stage
Invitation to second / final round interviews
assessment centre
psychometric testing
panel interview
Rejection letter / email
if you can request feedback - use it
Telephone Interviews
• Prepare as thoroughly as for ‘real’ interview
• Select comfortable, private, quiet place
• Have copy of CV and company information
• Have pen and paper at hand
• Prepare for usual interview questions
• Practice on phone
• Record answers
• Try standing
• Smile and use gestures
• Avoid monotones
• Be yourself
Other Types Of Interviews
• Rotating
• Like one-to-one with different interviewers
• Group
• 6-8 candidates
• Group observed while discussing topic
• Be aware of group interaction
• Panel
• 2-5 interviewers, or as many as 13!!
• Try to identify different roles
• Respond to interviewer, include others through eye contact
• May involve presentation
Interview preparation
Before The Interview
• Research the potential employer
• Review the job description and be able to match your experience and
education with the duties of the position
• Prepare a 1 to 2 minute script about yourself
• Make sure you have the appropriate interview attire
Tips Regarding Attire (Men)
• If possible, wear a suit to the interview
• Belt and shoes should be same color
• Avoid ties with elaborate patterns or too many colors
• A wedding ring and/or watch is generally the only jewelry that should be
worn
• Head to Toe: Hair should be well groomed and shoes should be polished
Presentation interview-soft skills.pptx
Presentation interview-soft skills.pptx
Who Would You Hire?
Tips Regarding Attire (Women)
• A suit or dress is preferable
• Skirts should meet at the top of the knee or longer
• The amount of jewelry should be minimized
• Make-up should be light
• Avoid perfumes and scented powders
Presentation interview-soft skills.pptx
Presentation interview-soft skills.pptx
Starting The Interview
 Be sure to arrive 10 to 15 minutes
prior to the start of the interview
 Greet the interviewer with a firm
handshake
 Maintain good eye contact and
posture
 Make sure you are energetic and
enthusiastic
 Speak clearly and articulate
Standard Interview Questions
• Would you tell me about yourself?
• What is your greatest strength?
• What is your greatest weakness?
• Where do you see yourself in 5 years?
• What about this position do you find most appealing?
• Why do you want to work for our company?
• Why should we hire you?
The five most important factors interviewers
considered when hiring
• Work experience (36%)
• First impressions of the candidate (24%)
• Education (12%)
• Professional qualifications (10%)
• References (9%)
Ask Questions
• What are your expectations of the employees in your company?
• What are the strengths and weaknesses of your organization?
• Describe a typical day on the job in this position.
• Avoid asking questions about salary and benefits.
45
Graceful Exits
 Thank you for your time
 I appreciate it
 I will be looking forward to hearing from you
After the Interview
• Evaluate your performance
• Send a thank-you note within 24 hours
• Keep records of important dates and details for the follow-up
Presentation interview-soft skills.pptx

Mais conteúdo relacionado

Semelhante a Presentation interview-soft skills.pptx

Semelhante a Presentation interview-soft skills.pptx (20)

International Students - Interview Skills and Assessment Centres
International Students - Interview Skills and Assessment CentresInternational Students - Interview Skills and Assessment Centres
International Students - Interview Skills and Assessment Centres
 
Ace the Interview
Ace the InterviewAce the Interview
Ace the Interview
 
Personal interview prudentia
Personal interview  prudentiaPersonal interview  prudentia
Personal interview prudentia
 
Successful interview skills seminar in NTU, FSD
Successful interview skills seminar in NTU, FSDSuccessful interview skills seminar in NTU, FSD
Successful interview skills seminar in NTU, FSD
 
Developing Interview Skills
Developing Interview SkillsDeveloping Interview Skills
Developing Interview Skills
 
Interview Success
Interview SuccessInterview Success
Interview Success
 
Interview skills
Interview skillsInterview skills
Interview skills
 
Apm Presentation Securing A Job In A Tough Market
Apm Presentation Securing A Job In A Tough MarketApm Presentation Securing A Job In A Tough Market
Apm Presentation Securing A Job In A Tough Market
 
Interview Skills
Interview SkillsInterview Skills
Interview Skills
 
Interview
Interview Interview
Interview
 
Interview skills
Interview skillsInterview skills
Interview skills
 
Haas_Casebook_2016[1].pdf
Haas_Casebook_2016[1].pdfHaas_Casebook_2016[1].pdf
Haas_Casebook_2016[1].pdf
 
Going Live April 2015
Going Live April 2015Going Live April 2015
Going Live April 2015
 
Researching Interviews.pptx
Researching Interviews.pptxResearching Interviews.pptx
Researching Interviews.pptx
 
Researching Interviews.pptx
Researching Interviews.pptxResearching Interviews.pptx
Researching Interviews.pptx
 
The job interview
The job interviewThe job interview
The job interview
 
The job interview
The job interviewThe job interview
The job interview
 
Interview and you
Interview and youInterview and you
Interview and you
 
Interviewing resource guide by Alison Dadow
Interviewing resource guide by Alison DadowInterviewing resource guide by Alison Dadow
Interviewing resource guide by Alison Dadow
 
Researching Interviews.pptx
Researching Interviews.pptxResearching Interviews.pptx
Researching Interviews.pptx
 

Último

LinkedIn for Your Job Search March 2024
LinkedIn for Your Job Search  March 2024LinkedIn for Your Job Search  March 2024
LinkedIn for Your Job Search March 2024Bruce Bennett
 
127. Reviewer Certificate in BP International
127. Reviewer Certificate in BP International127. Reviewer Certificate in BP International
127. Reviewer Certificate in BP InternationalManu Mitra
 
Chapter-1 IATA, UFTAA, ICAO, FAA, CAA, ATAB, Conventions
Chapter-1 IATA, UFTAA, ICAO, FAA, CAA, ATAB, ConventionsChapter-1 IATA, UFTAA, ICAO, FAA, CAA, ATAB, Conventions
Chapter-1 IATA, UFTAA, ICAO, FAA, CAA, ATAB, ConventionsMd Shaifullar Rabbi
 
SpendAnalysisFeatureAnd BharatpeVerse.pptx
SpendAnalysisFeatureAnd BharatpeVerse.pptxSpendAnalysisFeatureAnd BharatpeVerse.pptx
SpendAnalysisFeatureAnd BharatpeVerse.pptxAnuragBhakuni4
 
Blockchain_TezosDeveloperCommunitySNSCE.pdf
Blockchain_TezosDeveloperCommunitySNSCE.pdfBlockchain_TezosDeveloperCommunitySNSCE.pdf
Blockchain_TezosDeveloperCommunitySNSCE.pdfVISHNURAJSSNSCEAD
 
10 Things That Will Shape the Future of Education.pdf
10 Things That Will Shape the Future of Education.pdf10 Things That Will Shape the Future of Education.pdf
10 Things That Will Shape the Future of Education.pdfEducationView
 
STORY OF SUSAN & JUDY - CEREBRAL PALSY.pptx
STORY OF SUSAN & JUDY - CEREBRAL PALSY.pptxSTORY OF SUSAN & JUDY - CEREBRAL PALSY.pptx
STORY OF SUSAN & JUDY - CEREBRAL PALSY.pptxsheenam bansal
 
Chapter-4 Introduction to Global Distributions System and Computerized Reserv...
Chapter-4 Introduction to Global Distributions System and Computerized Reserv...Chapter-4 Introduction to Global Distributions System and Computerized Reserv...
Chapter-4 Introduction to Global Distributions System and Computerized Reserv...Md Shaifullar Rabbi
 
asdfasdiofujasloidfoia nslkflsdkaf jljffs
asdfasdiofujasloidfoia nslkflsdkaf jljffsasdfasdiofujasloidfoia nslkflsdkaf jljffs
asdfasdiofujasloidfoia nslkflsdkaf jljffsJulia Kaye
 
Job Description For Medical Laboratory Assistant
Job Description For Medical Laboratory AssistantJob Description For Medical Laboratory Assistant
Job Description For Medical Laboratory AssistantMadihah Ismail
 
wealth_spend_bharatpeVerse_Analysis .pptx
wealth_spend_bharatpeVerse_Analysis .pptxwealth_spend_bharatpeVerse_Analysis .pptx
wealth_spend_bharatpeVerse_Analysis .pptxAnuragBhakuni4
 
Moaaz Hassan El-Shayeb - Projects Portfolio
Moaaz Hassan El-Shayeb - Projects PortfolioMoaaz Hassan El-Shayeb - Projects Portfolio
Moaaz Hassan El-Shayeb - Projects Portfoliomoaaz el-shayeb
 
Audhina Nur Afifah Resume & Portofolio_2024.pdf
Audhina Nur Afifah Resume & Portofolio_2024.pdfAudhina Nur Afifah Resume & Portofolio_2024.pdf
Audhina Nur Afifah Resume & Portofolio_2024.pdfaudhinafh1
 
ASDFSDFASDFASDFASDFOUIASHDFOIASUD FOIJSADO;IFJOISADJF
ASDFSDFASDFASDFASDFOUIASHDFOIASUD FOIJSADO;IFJOISADJFASDFSDFASDFASDFASDFOUIASHDFOIASUD FOIJSADO;IFJOISADJF
ASDFSDFASDFASDFASDFOUIASHDFOIASUD FOIJSADO;IFJOISADJFJulia Kaye
 
reStartEvents March 28th TS/SCI & Above Employer Directory.pdf
reStartEvents March 28th TS/SCI & Above Employer Directory.pdfreStartEvents March 28th TS/SCI & Above Employer Directory.pdf
reStartEvents March 28th TS/SCI & Above Employer Directory.pdfKen Fuller
 
FAHAD HASSAN NOOR || UCP Business School Data Analytics Head Recommended | MB...
FAHAD HASSAN NOOR || UCP Business School Data Analytics Head Recommended | MB...FAHAD HASSAN NOOR || UCP Business School Data Analytics Head Recommended | MB...
FAHAD HASSAN NOOR || UCP Business School Data Analytics Head Recommended | MB...FaHaD .H. NooR
 
Fireman Resume Strikuingly Text............................
Fireman Resume Strikuingly Text............................Fireman Resume Strikuingly Text............................
Fireman Resume Strikuingly Text............................calvinjamesmappala
 
How to Host a Successful Webinar for Success?
How to Host a Successful Webinar for Success?How to Host a Successful Webinar for Success?
How to Host a Successful Webinar for Success?StrengthsTheatre
 

Último (18)

LinkedIn for Your Job Search March 2024
LinkedIn for Your Job Search  March 2024LinkedIn for Your Job Search  March 2024
LinkedIn for Your Job Search March 2024
 
127. Reviewer Certificate in BP International
127. Reviewer Certificate in BP International127. Reviewer Certificate in BP International
127. Reviewer Certificate in BP International
 
Chapter-1 IATA, UFTAA, ICAO, FAA, CAA, ATAB, Conventions
Chapter-1 IATA, UFTAA, ICAO, FAA, CAA, ATAB, ConventionsChapter-1 IATA, UFTAA, ICAO, FAA, CAA, ATAB, Conventions
Chapter-1 IATA, UFTAA, ICAO, FAA, CAA, ATAB, Conventions
 
SpendAnalysisFeatureAnd BharatpeVerse.pptx
SpendAnalysisFeatureAnd BharatpeVerse.pptxSpendAnalysisFeatureAnd BharatpeVerse.pptx
SpendAnalysisFeatureAnd BharatpeVerse.pptx
 
Blockchain_TezosDeveloperCommunitySNSCE.pdf
Blockchain_TezosDeveloperCommunitySNSCE.pdfBlockchain_TezosDeveloperCommunitySNSCE.pdf
Blockchain_TezosDeveloperCommunitySNSCE.pdf
 
10 Things That Will Shape the Future of Education.pdf
10 Things That Will Shape the Future of Education.pdf10 Things That Will Shape the Future of Education.pdf
10 Things That Will Shape the Future of Education.pdf
 
STORY OF SUSAN & JUDY - CEREBRAL PALSY.pptx
STORY OF SUSAN & JUDY - CEREBRAL PALSY.pptxSTORY OF SUSAN & JUDY - CEREBRAL PALSY.pptx
STORY OF SUSAN & JUDY - CEREBRAL PALSY.pptx
 
Chapter-4 Introduction to Global Distributions System and Computerized Reserv...
Chapter-4 Introduction to Global Distributions System and Computerized Reserv...Chapter-4 Introduction to Global Distributions System and Computerized Reserv...
Chapter-4 Introduction to Global Distributions System and Computerized Reserv...
 
asdfasdiofujasloidfoia nslkflsdkaf jljffs
asdfasdiofujasloidfoia nslkflsdkaf jljffsasdfasdiofujasloidfoia nslkflsdkaf jljffs
asdfasdiofujasloidfoia nslkflsdkaf jljffs
 
Job Description For Medical Laboratory Assistant
Job Description For Medical Laboratory AssistantJob Description For Medical Laboratory Assistant
Job Description For Medical Laboratory Assistant
 
wealth_spend_bharatpeVerse_Analysis .pptx
wealth_spend_bharatpeVerse_Analysis .pptxwealth_spend_bharatpeVerse_Analysis .pptx
wealth_spend_bharatpeVerse_Analysis .pptx
 
Moaaz Hassan El-Shayeb - Projects Portfolio
Moaaz Hassan El-Shayeb - Projects PortfolioMoaaz Hassan El-Shayeb - Projects Portfolio
Moaaz Hassan El-Shayeb - Projects Portfolio
 
Audhina Nur Afifah Resume & Portofolio_2024.pdf
Audhina Nur Afifah Resume & Portofolio_2024.pdfAudhina Nur Afifah Resume & Portofolio_2024.pdf
Audhina Nur Afifah Resume & Portofolio_2024.pdf
 
ASDFSDFASDFASDFASDFOUIASHDFOIASUD FOIJSADO;IFJOISADJF
ASDFSDFASDFASDFASDFOUIASHDFOIASUD FOIJSADO;IFJOISADJFASDFSDFASDFASDFASDFOUIASHDFOIASUD FOIJSADO;IFJOISADJF
ASDFSDFASDFASDFASDFOUIASHDFOIASUD FOIJSADO;IFJOISADJF
 
reStartEvents March 28th TS/SCI & Above Employer Directory.pdf
reStartEvents March 28th TS/SCI & Above Employer Directory.pdfreStartEvents March 28th TS/SCI & Above Employer Directory.pdf
reStartEvents March 28th TS/SCI & Above Employer Directory.pdf
 
FAHAD HASSAN NOOR || UCP Business School Data Analytics Head Recommended | MB...
FAHAD HASSAN NOOR || UCP Business School Data Analytics Head Recommended | MB...FAHAD HASSAN NOOR || UCP Business School Data Analytics Head Recommended | MB...
FAHAD HASSAN NOOR || UCP Business School Data Analytics Head Recommended | MB...
 
Fireman Resume Strikuingly Text............................
Fireman Resume Strikuingly Text............................Fireman Resume Strikuingly Text............................
Fireman Resume Strikuingly Text............................
 
How to Host a Successful Webinar for Success?
How to Host a Successful Webinar for Success?How to Host a Successful Webinar for Success?
How to Host a Successful Webinar for Success?
 

Presentation interview-soft skills.pptx

  • 2. Meaning of an interview The word interview comes from Latin and middle French words meaning to “see between” or “see each other”. Generally, an interview means a private meeting between people when questions are asked and answered • Interview = A meeting with an objective • Employer’s objective is to find the best person for the job • Employer: reviews candidate’s experience and abilities • Can you do the job? (skills, abilitie, qualifications) • Will you do the job? (interest, attitude & motivation) • How will you fit into the organisation? (personality)
  • 3. Objectives of Interview • In the selection process, interview serves the following • 1. Verifies the information obtained through application form and tests. • 2. Helps obtain additional information from the applicant otherwise not available. • 3. Gives the candidate necessary facts and information about the job and the organisation. • 4. Helps establish mutual understanding between the company and the candidate and build the company’s image.
  • 4. Facts of Interviewing • Interviews are the most widely used process for screening job applicants. • They provide the most direct information about a candidate’s background, personality, and skills. • The purpose of an interview is to receive the job offer.
  • 5. Know Yourself • Employment objective and how it relates to the position and the employer • Educational background and how it relates to the position and the employer • Work experience • Abilities and skills Always be able to give examples!
  • 6. Know the Employer • Research! Research! Research! • Prepare to demonstrate your knowledge of the profession and the company • Prepare to give reasons for your interest in working in that profession/company • Develop questions in advance to ask about the job/organization
  • 7. Interview Preparation • Situational Knowledge • Where/when the interview takes place • Arrive 10 minutes early! • Physical Preparation • Get plenty of rest • Dress for success • Mental Preparation • Knowledge of company • Practice a mock interview • Written Preparation • Take extra resumes, references, etc. • Make notes • Ask questions
  • 8. Preparation is the key to success • Review own skills, experiences and qualities • Check CV • Anticipate questions and identify relevant examples • Prepare key selling points • Research organisation • Websites, reports, articles, company literature, etc • Contacts with knowledge of organisation or sector • Relevant articles in the press • Personal visit or telephone call • Research job and occupational area • Job description – or similar • Current issues • Prepare your questions • Practice
  • 9. Types of Interviews • Basic/traditional interview • Telephone interview • Group interview • Interview during a meal or social occasion • Serial interview
  • 10. 5 Stages Interview Process 1. Icebreaker • Greetings • First Impressions • Small talk 2. Personal Qualifications and Interest in Position • Abilities, Skills, and Work Experience • Accomplishments and Activities • Goals
  • 11. Interview Process 3. Organization and Position - Employer may test your knowledge of the company. “Why do you want to work for this company?” “What do you know about this department?” - Other general questions regarding the company or the job. “What is your geographic preference?” “Are you willing to relocate?”
  • 12. Interview Process 4. Candidate Questions • Your chance to ask questions about job “What type of on the job training do you provide?” “What makes your company different from its competitors?” 5. Close and Follow-Up • Find out who makes next move • Thank the interview for their time • Evaluate your performance • Send a thank you note within 24 hours
  • 13. STAR Technique •Situation – describe the situation, problem, or issue that you encountered. •Task – describe the tasks/responsibilities you took on to help solve the problem. •Action – discuss the steps you actually took to effect a solution. •Result – describe the positive results of your actions.
  • 14. Tips for Successful Interviewing • Interviewing is a two-way process • Never give “yes” or “no” answers • Listen carefully and react • Use specific examples to make your case • The interview begins the minute you step onto the company lot • Be positive!
  • 15. Tips for Successful Interviewing • Think like an employer • Don’t criticize past employers or co-workers • Be aware of illegal questions • Maintain professionalism, even if the employer does not • Be prepared for the unexpected • Be aware of body language • Be well-groomed
  • 16. Watch the Body Language • First impressions very powerful • Allow time to relax • Dress appropriately • Entrance, introductions & handshake • Smile and make eye contact • Be aware of own movements • Watch body language of interviewer
  • 17. Typical Questions • About you • Tell me about yourself - Bring me up to date with your CV? • Why did you choose that particular degree programme? • What experience have you had that is relevant to this post? • What would you consider your major achievements to date? • About the job • What interests you about this job? • What do you know about this organisation? • What other options are you considering? • How do you see your career developing – 5 years? • If you were Head of Department, what would be your priorities? • General knowledge • What do you think of the Government’s policy on college fees?
  • 18. Competency-based Interviews • Company identifies key skills required for job • Designs questions to elicit evidence of skills • Emphasis on past behaviour as predictor of success • Teamwork: Describe a team project you worked on. What problems arose? How did you deal with them? • Communication Skills: Describe situation when you had to persuade others to support your view. Give an example of any reports you’ve written which illustrate your writing skills • Interpersonal skills: What kinds of people do you find it difficult to work with? How do you handle those situations? • Taking Responsibility: Describe a time when you took responsibility to achieve a challenging goal • Problem-solving:Tell about a time when you had several tasks to manage at one time with conflicting deadlines.
  • 19. Preparing for Competency Interview • Identify the competencies required for job • Review job description or ask for information • Define each competency in behavioural terms • Identify past experience to illustrate how you demonstrated that behaviour • Prepare examples for each competency • Practice talking about your experience • Try to give a complete answer - STAR
  • 20. Matching Skills to Requirements Employer needs Communication Team work Leadership Initiative Customer Care IT Commercial awareness Your evidence Presentation to class Example from Coop Class rep, Committee Fundraising for charity Working in Supergun Designed website Business pages
  • 21. Your Answers • Listen carefully, seek clarification • Illustrate answers with real examples and evidence • Be positive – constructive criticism • Keep answers specific and brief • Take time to respond • Be alert to interviewer’s body language • Speak clearly, smile and show enthusiasm • Know what you want to say, and find the opportunity
  • 22. Qualities Employers Seek • Good all-round intelligence • Enthusiasm, commitment and motivation • Good communication skills • Team work ability • Ability to solve problems • Capacity to work hard • Initiative and self-reliance • Balanced personality
  • 23. Competencies required by Company • Adaptability • Integrity • Innovation • Teamwork • Initiative • Drive for Results • Know the Business • Open Exchange of Information • Makes Difficult Decisions
  • 25. Your Questions • Training programmes • Career development opportunities • Types of projects & responsibilities • Reporting structure • Performance appraisal • Profile of staff • Questions about topics raised in interview • What happens next?
  • 26. Interview Marking Sheet Name Mark-max 100 Communication Skills Max 30 Problem Solving Max 20 Team Fit Max 20 Relevant Experience Max 20 Project Management Max 10 Total Marks
  • 27. What creates a bad impression • Poor personal appearance • Negative attitude – evasive, using excuses • Lack of interest and enthusiasm • Lack of preparation • Poor knowledge of role • Failure to give concrete examples of skills • Over emphasis on money/rewards • Lack of career plan
  • 28. After the Interview Review own performance what went well what went badly what you wished you had said prepare for next stage Invitation to second / final round interviews assessment centre psychometric testing panel interview Rejection letter / email if you can request feedback - use it
  • 29. Telephone Interviews • Prepare as thoroughly as for ‘real’ interview • Select comfortable, private, quiet place • Have copy of CV and company information • Have pen and paper at hand • Prepare for usual interview questions • Practice on phone • Record answers • Try standing • Smile and use gestures • Avoid monotones • Be yourself
  • 30. Other Types Of Interviews • Rotating • Like one-to-one with different interviewers • Group • 6-8 candidates • Group observed while discussing topic • Be aware of group interaction • Panel • 2-5 interviewers, or as many as 13!! • Try to identify different roles • Respond to interviewer, include others through eye contact • May involve presentation
  • 32. Before The Interview • Research the potential employer • Review the job description and be able to match your experience and education with the duties of the position • Prepare a 1 to 2 minute script about yourself • Make sure you have the appropriate interview attire
  • 33. Tips Regarding Attire (Men) • If possible, wear a suit to the interview • Belt and shoes should be same color • Avoid ties with elaborate patterns or too many colors • A wedding ring and/or watch is generally the only jewelry that should be worn • Head to Toe: Hair should be well groomed and shoes should be polished
  • 36. Who Would You Hire?
  • 37. Tips Regarding Attire (Women) • A suit or dress is preferable • Skirts should meet at the top of the knee or longer • The amount of jewelry should be minimized • Make-up should be light • Avoid perfumes and scented powders
  • 40. Starting The Interview  Be sure to arrive 10 to 15 minutes prior to the start of the interview  Greet the interviewer with a firm handshake  Maintain good eye contact and posture  Make sure you are energetic and enthusiastic  Speak clearly and articulate
  • 41. Standard Interview Questions • Would you tell me about yourself? • What is your greatest strength? • What is your greatest weakness? • Where do you see yourself in 5 years? • What about this position do you find most appealing? • Why do you want to work for our company? • Why should we hire you?
  • 42. The five most important factors interviewers considered when hiring • Work experience (36%) • First impressions of the candidate (24%) • Education (12%) • Professional qualifications (10%) • References (9%)
  • 43. Ask Questions • What are your expectations of the employees in your company? • What are the strengths and weaknesses of your organization? • Describe a typical day on the job in this position. • Avoid asking questions about salary and benefits.
  • 44. 45 Graceful Exits  Thank you for your time  I appreciate it  I will be looking forward to hearing from you
  • 45. After the Interview • Evaluate your performance • Send a thank-you note within 24 hours • Keep records of important dates and details for the follow-up