LearningatWork keynote: learning in the social workplace
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Jane Hart gave a keynote on social learning in the workplace. She discussed how social learning has always occurred naturally between friends and colleagues, but modern tools now enable new forms of social learning. She outlined different types of social learning like personal learning networks and described how learning and development professionals can support social learning by helping teams share and learn from one another. The case study of a Pfizer sales team in India showed how a guided social learning approach helped the team connect remotely and learn together.
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LearningatWork keynote: learning in the social workplace
- 1. Learning in a Social Workplace Jane Hart Centre for Learning & Performance Technologies Modern Workplace Learning Centre Keynote at Learning@Work Sydney, 27 October 2014 1
- 2. @C4LPT 2
- 3. What is social learning? What social learning takes place in the workplace? How can L&D can support social learning? What are the implications for L&D? How do YOU get started? 3
- 4. 4 Social learning is not new - its the way we’ve always learned … at home
- 5. 5 … with our friends
- 6. 6 … with our colleagues at work
- 7. Does social media + learning = social learning ??? 7
- 8. Social media can make learning a more powerful experience 8
- 9. Social learning doesn’t require the use of social media 9
- 10. Use of social media tools doesn’t mean social learning will take place 10
- 11. 11
- 12. 12
- 13. 13
- 14. Traditional Training Tools 14
- 16. People are using social networks to build a trusted network of colleagues (aka PLN Personal Learning Network) 16
- 17. People are using social tools to keep up to date with what is happening in their industry or professional 17
- 18. People are using social tools to solve ther own performance problems 18
- 19. Directed Social Learning scheduled events structured directed Personal Social Learning continuous on demand unstructured autonomous Promoting & developing modern learning skills 19
- 20. 20
- 21. Network Discover Manage information overload Connect the dots Share 21
- 22. 22
- 23. Directed Social Learning scheduled events structured directed Personal Social Learning continuous on demand unstructured autonomous Encouraging & developing modern learning skills Team Social Learning Helping teams to learn from one another as they work 23
- 24. Help teams to share 24
- 25. Help individuals to work out loud 25
- 26. Help teams to be there for one another 26
- 27. Directed Social Learning scheduled events structured directed Personal Social Learning continuous on demand unstructured autonomous Encouraging & developing modern learning skills Team Social Learning Helping teams to learn from one another as they work 27
- 28. Directed Social Learning scheduled events structured directed Personal Social Learning continuous on demand unstructured autonomous Encouraging & developing modern learning skills Team Social Learning Helping teams to learn from one another as they work Guided Social Learning scheduled/ continuous semi-structured semi-autonomous Scaffolding a social learning experience 28
- 29. Performance-oriented activities Social lies at the heart Content supports Social Promoted self-governance (autonomy) 29
- 30. 30 Case Study: Pfizer Sales Team, India
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- 32. 32
- 33. 33
- 34. Guided Social Learning Success Factors Group of people who wanted to learn with and from one another Organisation that encouraged supported and rewarded social learning where there is respect for people Social platform that enabled people remotely to connect, share (and learn) 34
- 35. Directed Social Learning Personal Social Learning Team Social Learning Guided Social Learning LMS Social Platform / ESN Web Tools & Platforms 35
- 36. new mindset | new toolset | new roles | new skillset 36
- 37. Social Learning is not something you make others do 37
- 38. Directed Social Learning Personal Social Learning Team Social Learning Guided Social Learning Trainers & Instructional Designers Workplace Learning Advisors promote and support autonomous learning 38
- 39. 39
- 40. Directed Social Learning Personal Social Learning Team Social Learning Guided Social Learning Start by developing your own social learning skills and that of your team 40
- 41. 41
- 42. This is the real social learning 42
- 43. Social media enables new ways of learning (not enforces old ways of training) Social learning is not something you make others do It all starts with you 43
- 44. References Social or Fauxial Learning? www.c4lpt.co.uk/blog/2014/10/19/social-learning- 44 or-fauxial-learning/ Top 100 Tools for Learning c4lpt.co.uk/top100tools/ Learning in the Workplace Survey: c4lpt.co.uk/litw/ A special social learning experience: www.c4lpt.co.uk/blog/2014/10/07/ a-special-social-learning-experience-in-india/ Becoming a Social Learning Practitioner: michelleockersdotcom.files.wordpress.com/2014/09/becoming-a-social-learning- practitioner.pdf Social Learning Practitioner Programme: modernworkplacelearning.com/ activities/social-learning-practitioner-programme/ The Modern Workplace Learning Landscape: www.c4lpt.co.uk/blog/ 2014/10/26/the-modern-workplace-learning-landscape-more-than-telling- people-what-to-learn/