(c) C4LPT, 2016 Learning
in the Modern Workplace Jane Hart Centre for Learning & Performance Technologies Innovation in Learning & Learning Technology Keynote, Learn4Dev Annual Meeting - UNFAO, Rome, Italy 16 June 2016

(c) C4LPT, 2016 @C4LPT www.JaneHart.com
www.C4LPT.co.uk www.ModernWorkplaceLearning.com

(c) C4LPT, 2016 3 Innovation
in Workplace Learning comes from a new mindset It’s not about the technology! It’s all about the technology!

(c) C4LPT, 2016 Learning is
changing!

(c) C4LPT, 2016 People are
building a trusted network of colleagues (personal learning network or pln)

(c) C4LPT, 2016 People are
participating in online communities: learning communities and communities of practice

(c) C4LPT, 2016 People are
using mobile devices to access the Web and communicate with one another

(c) C4LPT, 2016 People are
using online tools and services to solve their performance problems

(c) C4LPT, 2016 People are
keeping up to date with their industry and profession through knowledge flows

(c) C4LPT, 2016 People are
participating in conferences and networking events - both in person and in backchannels

(c) C4LPT, 2016 People are
using a variety of instructional and informational resources for their own self-improvement

(c) C4LPT, 2016 13 People
are using a variety of social tools to power their own team sharing and learning

(c) C4LPT, 2016 Daily work
Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments Modern Workplace Learning: The Individual’s Perspective

(c) C4LPT, 2016 15

(c) C4LPT, 2016 16 Daily
work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments in short bursts on demand on mobile devices social continuous autonomous What does Modern Workplace Learning mean for L&D departments? Organise Learning Initiatives Support Everyday Learning Promote Professional Learning

Organize Learning Initiatives (c) C4LPT,
2016 17 in short bursts on demand on mobile devices social continuous autonomous Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments

(c) C4LPT, 2016 18 create
short pieces of content … in short bursts

(c) C4LPT, 2016 19 …
using appealing formats

(c) C4LPT, 2016 20 make
available on demand - for performance support in short bursts on demand

(c) C4LPT, 2016 21 curate
from the Web to offer wider learning opportunities

(c) C4LPT, 2016 22 run
learning campaigns

(c) C4LPT, 2016 make available
for all devices on mobile devices

(c) C4LPT, 2016 24 encourage
employee-generated content on mobile devices social

(c) C4LPT, 2016 25 help
people find the people who they can call upon for advice social on demand

(c) C4LPT, 2016 organise networking
events social

Support Everyday Learning (c) C4LPT,
2016 27 in short bursts on demand on mobile devices social continuous autonomous Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments

(c) C4LPT, 2016 28 help
to build social teams and communities of practice social autonomous continuous

(c) C4LPT, 2016 29 offer
guided social learning experiences 5 GSLE principles Focus on performance outcomes Design social activities Promote self-governance Guide the learning journey Set and manage expectations social

(c) C4LPT, 2016 help teams
to solve problems collaboratively social

(c) C4LPT, 2016 31 encourage
individuals to take time to reflect “We don’t learn from experience; we learn from reflecting on experience” John Dewy autonomous

Promote Professional Learning (c) C4LPT,
2016 32 in short bursts on demand on mobile devices social continuous autonomous Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments

(c) C4LPT, 2016 33 support
individual learning plans (ILPs) Goals Actions Resources Evidence continuous autonomous

(c) C4LPT, 2016 34 build
modern learning skills continuous autonomous

Seek Sense Share Continuous flow
of information from: diverse network of connections (Twitter, LinkedIn, Facebook, Google+, and communities) content sources (blogs, news feeds) filter validate reflect connect the dots how can you add value? share with whom? share where? public? internal networks and communities? working/learning out loud35 Personal Knowledge Mastery

(c) C4LPT, 2016 36 offer
a learning concierge service

(c) C4LPT, 2016 Daily work
Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments Modern Workplace Learning = supporting all the ways individuals learn at work