3. Social
Learning:
the
changing
face
of
workplace
learning
What
is
social
learning?
How
is
social
learning
changing
the
way
we
learn
at
work?
How
are
L&D
suppor>ng
this
change?
3
7. Social
media
can
make
social
learning
a
more
powerful
experience
...
Social
learning
doesn’t
require
the
use
of
social
media
Use
of
social
media
tools
doesn’t
mean
social
learning
will
take
place
7
19. Individuals
are
using
social
tools
to
build
a
trusted
network
of
friends
and
colleagues
-‐
aka
a
Personal
Learning
Network
19
20. ask
and
answer
quesBons
of
each
other
exchange
resources,
ideas
and
experiences
brainstorm
and
solve
problems
together
keep
up
to
date
with
what
their
colleagues
are
doing
learn
from
each
other
–
oEen
without
even
realising
it
20
21. “25%
of
doctors
use
social
media
daily
to
scan
or
explore
new
medical
informa>on.
Social
media
never
will
replace
tradi>onal
means
of
research
and
learning
…
it’s
an
addi>onal
—
and
valuable
—
channel
that
can
add
to
a
physician’s
knowledge
base.”
Journal
of
Medical
Internet
Research
21
22. Individuals
are
using
social
tools
to
..
“learn
the
new”
and
to
keep
up
to
date
with
their
industry
and
profession
22
23. Individuals
are
using
social
tools
to
..
find
soluBons
to
their
own
performance
problems
23
24. INDIVIDUALS
are
using
social
tools
to
..
share
what
they
find,
learn,
create
and
know
24
25. INDIVIDUALS
are
using
social
tools
to
..
parBcipate
in
wider
online
educaBonal
opportuniBes
25
35. Ac>vity
stream
Real-‐>me
updates
Member
commen>ng
Threaded
discussions
Member
liking
Sharing
of
resources
Sharing
links
Sharing
files
Polls
and
surveys
Content
crea>on
tools
Member
profiling
Private
messaging
No>fica>ons
Group
spaces
within
the
network
Internal
and
external
networks
35
46. Personal
Knowledge
Management
(PKM):
“A
set
of
processes
individually
constructed,
to
help
each
of
us
make
sense
of
the
world
and
work
more
effecHvely”
46
50. Formal
Online
Social
Learning
(or
Social
E-‐Learning)
=
Social
Tools
+
Social
Learning
Pedagogy
50
51. Organising
a
formal
online
social
learning
experience:
1
–
scaffolding
the
learning
experience
2
–
offering
as
much
autonomy
as
possible
3
–
focusing
on
enabling
the
social
interac>on
4
–
suppor>ng
the
experience
with
content
as
appropriate
5
–
driving
it
with
a
performance
outcome
in
mind
51
52. variety
of
content
sources
(ad
hoc)
web
mee>ngs
peer
sharing
of
blog
posts
and
other
resources
self-‐selected
projects
self-‐created
community/groups
peer-‐assessment
Formal
Online
Social
Learning
Experience
52
53. Suppor>ng
WORK
TEAMS
ENTERPRISE
COMMUNITY
MANAGEMENT
Levels
of
applicaBon
of
social
technologies
ENTERPRISE
SOCIAL
NETWORK
(ESN)
or
COLLABORATION
/
SOCIAL
KNOWLEDGE
PLATFORM
Suppor>ng
COMMUNITIES
OF
PRACTICE
Suppor>ng
PROFESSIONAL
NETWORKING
SOCIAL
ONBOARDING
SOCIAL
MEDIA
+
E-‐LEARNING
SOCIAL
MEDIA
+
TRAINING
SOCIAL
MENTORING
FORMAL
ONLINE
SOCIAL
LEARNING
EXPERIENCE
53
62. 8
MEASURING
THE
SUCCESS
OF
THE
ENTERPRISE
COMMUNITY
(&
ESN)
IN
BUSINESS
TERMS
62
63. Social
Learning
is
changing
the
face
of
workplace
learning
What
new
opportuniBes
does
it
provide
for
you
and
your
organizaBon?
63
64. Social
Learning
Handbook
2013
Jane
Hart
Social
Learning
Handbook
2013
www.C4LPT.co.uk/slh2013
Contact
Jane
Hart
Twirer:
@C4LPT
Email:
jane.hart@C4LPT.co.uk
64