There are now many ways of delivering an intranet or digital workplace. This includes web CMS vendors, intranet-in-a-box providers, and a multitude of new Office365-based solutions. This presentation at DEX 2018 in Sydney on 6 June 2018 demystifies the landscape, drawing on James' 20 years of experience in this field.

1. Understanding the vendor
and product landscape
James Robertson, Step Two

2. I used to be a
proper geek

3. A modern technology platform
underpins intranet success

4. More is needed from technology
as ambitions grow

5. The vendor landscape has been
transformed in recent times

6. As always, the key is to find the
product with the right ‘fit’ for you

7. www.steptwo.com.au
Hi, I’m James
Robertson!
I’m the founder of Step Two
(www.steptwo.com.au), a consulting
firm headquartered in Australia.
I’ve been in this space for 22 years,
and still going strong!

8. www.steptwo.com.au
๏ We play a vendor-neutral role, and we don’t sell or build
solutions
๏ We help organisations select the right solution
(via RFP, etc)
๏ To do this, we know a lot about the marketplace and
products
๏ I won’t name or talk about products in the next 45mins
๏ But ask me your questions about the market!

9. www.steptwo.com.au
04
Collaboration
& social
Connecting staff
with each other,
and helping them
to work together
better.
05
Activity
The intranet as a
place for doing
things, not just
reading things.
02
Comms
A rich internal
communication
channel that
reaches all staff.
03
Culture
Celebrating the
current culture of
the organisation,
and supporting
culture change.
01
Content
A repository for
information, at
both corporate
and business-unit
levels.
Five purposes of intranets

10. Market evolution

11. www.steptwo.com.au
Collab & social ActivityComms CultureContent Core intranet
Web CMS
Enterprise
social
Intranet-in
-a-box
Custom
SharePoint
$
$
$
$$$

12. www.steptwo.com.au
Collab & social ActivityComms CultureContent Core intranet
Web CMS
Enterprise
social
Intranet-in
-a-box
Custom
SharePoint
$
$
$
$$$

13. www.steptwo.com.au
Collab & social ActivityComms CultureContent Core intranet
Web CMS
Enterprise
social
Intranet-in
-a-box
Custom
SharePoint
$$$

14. Created by Kirsty McGrath

15. www.steptwo.com.au
Collab & social ActivityComms CultureContent Core intranet
Web CMS
Enterprise
social
Intranet-in
-a-box
Intranet
product
on SP/O365

16. Product selection

17. www.steptwo.com.au
Understand
your needs
(using the five
purposes as a
framework)
Make platform
decisions
(as part of wider IT
strategy and
architecture)
Write great
requirements!
(focusing on key
selection criteria
that differentiate
products)
Evaluate market
offerings
(with enough rigour
to ensure you make
a decision)

18. www.steptwo.com.au
I can help you select the right
solution (via RFP, etc)
… but in the meantime …
ask your hardest questions!

19. Thank you!
James Robertson, Step Two
www.steptwo.com.au
jamesr@steptwo.com.au
Twitter: @james_steptwo