O slideshow foi denunciado.
Seu SlideShare está sendo baixado. ×

Frankfinn Personality Development Assinment

Anúncio
Anúncio
Anúncio
Anúncio
Anúncio
Anúncio
Anúncio
Anúncio
Anúncio
Anúncio
Anúncio
Anúncio
Carregando em…3
×

Confira estes a seguir

1 de 125 Anúncio
Anúncio

Mais Conteúdo rRelacionado

Diapositivos para si (20)

Semelhante a Frankfinn Personality Development Assinment (20)

Anúncio

Mais recentes (20)

Frankfinn Personality Development Assinment

  1. 1. SELF INTRODUCTION • • • • • • NAME: Farhan BATCH: L1 Course: AHTM Year: 2014 Place: Bangalore Assessor Name: Uma khanna
  2. 2. PERSONALITY DEVELOPMENT PRESENTATION ON ROCKET SINGH
  3. 3. Contains Introduction Unit:1/LO 1: (Personality Development) Unit:1/LO 2: (Time Management) Unit:1/LO 3: (Leadership) Unit:1/LO 4: (Interpersonal Relationship) Unit:3/LO 1: (Field Activity) Unit:3 /LO 2: (Moral Values) Conclusion
  4. 4. INTRODUCTION • Personality Development is the sum total of ways in which an individual reacts and interacts with others. Or Personality is generally defined as the deeply ingrained and relatively enduring patterns of thought, feeling and behavior. In fact, when one refers to personality, it generally implies to all what is unique about an individual, the characteristics that makes one stand out in a crowd.
  5. 5. Acknowledgement • I’am very grateful for the strong support and guidance provided to me by my personality development teacher ( Mrs. Uma Khanna ) who helped me for good personality skills and also helped me in preparing this project. • I’am very thankful to her for the same 
  6. 6. Merit Task Unit 1: LO 1 (M1) Q. Observe well assimilated personality in the movie by giving example’s from the movie?  Definition: Assimilation is the capacity of individual to absorb inputs into one’s personality. Assimilation means:
  7. 7. oAbsorb oRetain oMark Part of whole oTo mix oTo include oBecome one with other’s
  8. 8. The well Assimilated personality in the movie Harpreet Singh “Rocket Singh” o He played a good assimilated role in the movie. o The common is a man in formal. o Harpreet Singh Bedi (Ranbir kapoor) is a B.com Graduate with a passing mark (Approx 39%) who with difficulty becomes a salesman at a well known computer company, At Your Service’s (AYS). o So, he begins his own company by selling computer’s at a cheaper rate than AYS from within the company.
  9. 9. oHe started his business with strong thought that “ I am Successful “ oHe said that “ I always knew I was going to be Rich. I don’t think I eve doubted it for a minute.
  10. 10. Unit 1: LO 1 (M2) Q. What are the negative & positive conditioning you observed in the movie.   This movie is excellent for showing how to get out of very difficult situations.  Expresses positively & negatively in a man.  Negatively it express in his lower consciousness as ego.
  11. 11. Negative conditioning: o The character “Mr Sunil Puri” in the movie he was very arrogant. o He dominated everyone with his attitude. o He never thought about the skills. o He was just focused on the sale’s, profit & targets. o How ever, the MD (Sunil puri) was unable to maintain the rocket sales commitment of it’s cold & greedy personality
  12. 12. Positive conditioning: o Take thing’s that are essential for company success (conditioning). o The first & the foremost point was never show attitude. o The member’s working in Rocket sales were patience and stick to the principle values of life. o To be honest, humble, dedicated, sincere etc..
  13. 13. Unit 1: LO1 (M3) Q. Which character in the movie you saw needs improvement in his or her personality & how can you develop the same.  I think “Mr Sunil Puri” the MD “BOSS” of AYS needs to Improve in his personality.
  14. 14. One can develop his/her personality by: o Inspiring o Knows when to follow o Open minded (friendly) o Self discipline o Sets an example o Supportive o Team player
  15. 15. Distinction Task Unit 1: LO 1 (D1) Q. Which factor’s you observed in the movies which you think is responsible for development of one’s personality.  Definition: Personality development is the individual’s development cult. So as to create a strong positive impression about self with targeted group or in general in the long run. He talks about punctuality.
  16. 16. I think the factor’s which is responsible for development of one’s personality are: o Proper time management o Rationality o Better leadership qualites o Goal oriented person o Good motivator o Good organizer & planner
  17. 17. Factors which help in developing one’s personality are: o Politeness o Good relationship with other’s o Kindness o Caring o Honesty o Adaptable o Humorous o Friendly o Inspiring
  18. 18. Unit 1: LO 1 (D2) Q. Which character in the movie do you think you resemble or whom you would you want to be like. Justify by giving example from the movie. State the change’s you would have to bring about in your self to be that. I would resemble (be like) Harpreet Singh Bedi (Ranbir Kapoor)
  19. 19. o A B.com graduate with a passing mark, (Approx 39%) who with difficulty becomes a salesman at a well-known computer company, At Your Services (AYS). o Based on these values, he begins his own company by selling computer’s at a cheaper rate than AYS from within the company. o In the film he executed suddenly during a phone call lead to buy computer. As if he was fully established. o Then gradually with words and action he developed his business.
  20. 20. o Rocket Singh acquires a loyal dedicated & hardworking team who work day & night to build the company. o By making the receptionist, the chai-walla, the corrupt salesman and the lazy computer technician his partner’s of Rocket sales corporation, he ignited the passion to have worthiness. o Ultimately, resulted into responsible & dedicated teammates.
  21. 21. o By the strength of focus on customer services, integrity & transparency in pricing & a genuine approach to sales, the Rocket Singh corporation fast overtakes the business of AYS. o The hefty bribes offered by AYS fails in front of the superior service offered by Rocket sales. o He was also ready to sale his scooter at one point of time.
  22. 22. To become like Harpreet Singh Bedi (Rocket singh) This are the change’s I have to bring in my self: o Be patience and stick to the principle values of life. o To be humble & dedicated. o Developing co-operative spirit & responsibility increase power. o Fear, suspicious behavior & shyness should be abolished completely to get into any of the industry.
  23. 23. oBe focus on services. oDelighted & satisfy your customer’s. oDo not become paralyzed because of risk. oA friendly win-win situation need to be created for all parties.
  24. 24. Unit 1: LO 1 (D3) Q. Make a positive action plan for continuous enhancement in your personality. 1) External personality:
  25. 25. 2) Internal personality:
  26. 26. Helpful nature: Anger management: Volunteering: Being polite:
  27. 27. Being honest: “always speak the truth, even if it is bitter” Communication skills:
  28. 28. Merit Task Unit 1: LO 2 (M1) Q. Talk about the goal achieving skills you observed from the movie.  The goal achieving skills which I observed from the movie are:o Discipline : Discipline means teamwork & teamwork means discipline. I would say that discipline in the heart & soul of the organisation.
  29. 29. o Planning: The Rocket Singh always has planning strategies as how to develop his business. o Motivate: Money doesn't motivate everybody equally. You can’t convince people with money only. You need to be persuade, converse, negotiate & engage. o Aptitude: To be a great salesperson, you need to have right aptitude….. An aptitude of empathy, an aptitude to see beyond the obvious.
  30. 30. o Job satisfaction: Every employee has good qualities of rising in career. While the chai-wala becomes a computer assembler. As soon as the chai-wala begins o be called Mr. srivastava, he learns a new state of self respect & worth. o Satisfied clients: Customer services (24/7) makes the organizations outsmart the competition. Delighted & satisfied customer’s are your ambassadors and their referral can generate more business than you can handle.
  31. 31. Unit 1: LO 2 (M2) Q. Talk about the better time manager in the movie. What sort of time management skill he/she have. Definition: “Applying management of principles which help in maximizes the values of time by including those activities which produce positive results and rejected those activities which either waste of time or produce negative results”
  32. 32. o In the movie “Rocket Singh” is the better time manager. o He managed the time so well that he started his own business. o Sales & marketing people employed on fixed salary work from 9 to 5. o So, he thought if they are partners in the profitability the y will sell even in dreams & will become “ Killer sales machines “… timeless and space less.
  33. 33. o He delivered the goods before time to give customer satisfaction & trust in them. o He encouraged the employees of his company. So that they can work hard & show their skills “ Job satisfaction “
  34. 34. Time management skills he used :o Planning o Prioritizing o Do it now o Set goals, achieve goals o Put things in writing o Use wasted time
  35. 35. Unit 1: LO 2 (M3) Q. Talk about your own experience in which you believed like a good time on goal manager or where your not able to so. o Make lists o Set personal deadlines o Make use of down time o Reward yourself o Avoid procrastination at all costs o Concentrate on one thing o Delegate responsibilities o Set up a long term planner
  36. 36. Distinction Task Unit 1: LO2 (D1) Q. Design an action plan to achieve a goal in your life. WHAT WHY HOW BY WHEN Avation I want to become a cabin crew Frankfinn & year completing this course
  37. 37. Unit 1: LO 2 (D2) Q. Evaluate your own time management style.
  38. 38. Time management system These are the important things which I can follow to improve my time management system. o Making a list of things to do o Prioritize your list o Carry a notebook o Learn to say no o Continuously improve yourself o Use a time management system o Identify bad habits o Don’t do other peoples work o Keep a goal journal
  39. 39. o Making a list of things to do:- o Prioritize your list:-
  40. 40. o Carry a notebook:- o Learn to say NO:-
  41. 41. o Continuously improve yourself:- o Use a time management system:-
  42. 42. o Identify bad habits:- o Don’t do other peoples work:-
  43. 43. FINALLY If you become a good time manager, you’ll not only get a lot more done in less time, but you’ll feel more relaxed, focused and control of your life  
  44. 44. Merit Task Unit 1: LO 3 (M1) Q. Discuss the leadership qualities you observed in the movie. o Character o Commitment o Communication o Competence o Courageous
  45. 45. Unit 1: LO 3 (M2) Q. How can you develop the same. o Character: • Actions are the real indicator of character. • Strong character is the foundation on which to build success.
  46. 46. o Commitment: • Loot at how you spend your time, are you really committed or do you just say you are ? • Practice the “Edison” method. Make your plans public, then you might be more • Committed to follow through.
  47. 47. o Communication: • Simplify your message: It’s not what you say, but also how you say it. • Show the truth: Believe what you say, Live what you say. • Seek a response.
  48. 48. o Competence: • Show up everyday and come ready to work. • Keep learning, growing and improving. • Follow through with excellence. • Inspire and motivate other’s.
  49. 49. o Courageous: • If people are to follow you then as a leader you need to be courageous. • Leaders are brave when they confront risks & the unknown. • The ultimate test of a leader’s courage is also the courage to be open.
  50. 50. Unit 1: LO3 (M3) Q. During your class activity do you find any leader, which sort of leadership qualities you observe. My friend Nikhil I find my friend Nikhil has some good leadership qualities which I have observed in the class activities. These are the qualities which I have observed in him:-
  51. 51. o Organizing & planning: Organizing & planning is like a road to a destination. o Decision making: Quick, effective, result oriented decisions leads to success. o Ambition: Set high standards and go for it! Get it! We can do it! o Motivation skills: Listen more, talk less, smile, use positive body, language, praise loudly, blame softly, are typical leadership communication styles. o Social skills: Great leader’s are friendly, civil, hospitable, polite.
  52. 52. Distinction Task Unit 1: LO3 (D1) Q. Access and present your leadership qualities Definition: A leader is “ A person who influences a group of people towards the achievement of goal “
  53. 53. My leadership qualities Qualities “which I have” o o o o o o o Confident Friendly nature Positive attitude Motivator Patient Energetic Active Qualities “which I lack” o Nervousness o Easily trust on other’s o careless
  54. 54. This is how can I develop the leadership qualities o Integrity o Passionate o Commitment o Courageous o Goal-oriented o prioritize
  55. 55. Unit 1: LO 3 (D2) Q. After the completion of your training where do you see yourself as a leader.  Definition: “ Leadership is the influence exercised in intra-personal situations directed through the communication process, towards the attainment of goals”
  56. 56. After completion of my training I would like to see my dream coming true by becoming A cabin crew as a leader I have full confidence on myself and I know how much I am working hard/struggling towards my Goal  
  57. 57. Following are some of the leadership qualities due to which I think I may get selected as Cabin crew:o I’m punctual o I follow proper time table o I’m extrovert o I’m confident on my self o Have good command over English o I do things in well organized and planned way
  58. 58. Unit 1: LO 3 (D3) Q. How do you think leadership qualities bring about a change in one’s personality & professional life. o Leadership qualities can be defined as one’s ability to get other’s to willingly follow. o Every organization needs leader at every level. o A leader must be able to communicate his or her vision.
  59. 59. o He or she must communicate clearly and passionately as passion is contagious. o A good leader must have a goal to work. o Actions speaks louder then words. o Action is the mark of the leader with humility recognize that they are no better or worse than the other member of the team.
  60. 60. Change in one’s personal life: o Confidence: Only a person who has confidence in his/her abilities can help other know their truth, worth and perform well. The confidence that help a leader fights problems and come out successfully. o Honesty: A good leader will always be honest that gains the respect and trust of other’s. success is always a team effort and it cannot be possible if the team member’s do not respect his/her judgment.
  61. 61. oWill power: As they say will power is what makes one breaks man. A true leader will always have a will power to never give up and keep going in spite of troubles. This gives leader helps them succeed in the midst of problems.
  62. 62. Change in one’s professional lives : o People focus: It is the team that gets the work done and the lot depends on them. Team members look up to a leader only if they consider him/her apart of the team progress understand problems and gives solution. o Honesty: A good leader will always be honest that gains the respect & trust of others. Success is always a team effort and it member’s do not trust the leaders ability and respect his/her judgment.
  63. 63. Merit Task Unit 1: LO 4 (M1) Q. Do an analysis of the Johari Window using example’s from the movie.  Johari window is method or tool to describe one’s personality.  Johari window helps us to knows our self.  The four type of self in Johari window format. 1. open 2. Blind 3. Hidden 4. Unknown self personality.
  64. 64. Arena ( known to self - Known to others ) o Patient o Accepting o Able friendly o Silly Facade ( known to self - Unknown to others ) o Confident o Sincere o Truthful o Very open o Had a strong reason that he is successful
  65. 65.  Blind spot ( Unknown to self - Known to others ) o Proud o Clever o Brave o Caring  Unknown ( Unknown to self - Unknown to others ) o Adaptable o Organized o Good leader o Good motivator o No one knew that he will be successfull
  66. 66. Unit 1: LO 4 (M2) Q. What sort of ego states did you observed in the movie. Explain with examples.
  67. 67.  Parent Ego State: o In a particular scene, when Boss files a case in which all the employees in “Rocket Sales” have to sign agreement. So that nun of the company will take them for work. But “Rocket Singh” as a parent protects his employees and tells its all my fault & signs the agreement and take all risk on him. o When the “Rocket Singh” joins the company the very next day his (father) gets him a new scooter as a “parent”
  68. 68.  Adult Ego State: o “Rocket Singh” him self planned and worked as a adult in the company.  Child Ego State: o When the “Rocket singh” signs the agreement and goes away. Boss feels happy & starts acting like a child as he owns the “Rocket Sales” Company. But he doesn’t know the valuse of “Rocket Sales” value without its employees & the value in the market.
  69. 69. Unit 1: LO4 (M3) Q. Who do you think has open self personality in the movie. Talk about their open self qualities.  I think “Rocket Singh” is an open self personality.
  70. 70. His open self personalities are:o He assess the needs of other companies. o Asking and pre-requisite to people. o He never hesitate. o He ask for help, guidance and engage people in discussions. o An open self person always come one step forward, after saying hello, they confidently say, “Can you please help me” ?
  71. 71. Distinction Task Unit 1: LO4 (D1) Q. Access your own interpersonal skills & state how you would improve the same.  Definition: Interpersonal skills are the life skills we use everyday to communicate and interact with other people, both individually and in groups.  People who have worked on developing strong interpersonal skills are usually more successful in both their professional & personal lives.
  72. 72. A list of interpersonal skills :  Verbal communication – “what we say and how we say it “  Non-verbal communication – “what we communicate without words, body language is an example”  Listening skills – “how we interpret both the verbal and non-verbal messages sent by others”
  73. 73.  Negotiation – “working with others to find a mutually agreeable outcome. Problem solving – “working with others to identify, define and solve problems” Decision making – “Exploring & analyzing options to make sound decisions” Assertiveness – “communicating our values, ideas, beliefs, opinions, needs and wants freely”
  74. 74. My Interpersonal skills: o Social skills o People skills o Soft skills o Communication skills o Life skills
  75. 75. To develop my Interpersonal skills: o Learn to listen: listening is not same as hearing. Take time to listen carefully to what others are saying through their verbal and non-verbal communication. o Choose your words: Be aware of the words you are using when talking to others. o Understand why communication fails: communication is rarely perfect and can fail for number of reasons.
  76. 76. o Relax: when we are nervous we tend to talk more quickly and therefore less clearly. o Clarify: show an interest in the people you talk to. o Be positive: Try to remain positive and cheerful. o Empathies: understand that other people may have different points of view. Try to see things from their perspective. o Understand stress: learn to recognize, manage and reduce stress, in your self and others, is an important personal skill.
  77. 77. o Learn to assertive o Reflect and improve o Negotiate o Working in groups
  78. 78. Unit 1: LO 4 (D2) Q. If you where the director of the movie what changes would you bring about in the movie.
  79. 79. This are the change I would have done: 1. Characters & motivations: I would have changed the character’s in the movie & the way they motivated. 2. Script: Its is a very simple story of a boy getting into corporate world and trying to make a career he can be proud of. I would have made the story complicated with lots of twists to entertain you and give you a wholesome masala experience of 3 idiots 
  80. 80. 3. Plot Holes: I have a firm belief that setting a clever story, telling it fascinatingly is way easier than winding it up convincingly. 4. Casting: Rocket Singh is story of youth straight out of college. The youth is portrayed by 27 year old actor. Since this is the basic need of the film, no special points. 5. Misplaced moral values: Rocket Singh sees the protagonist cheating his BOSS to get back at him. All while he is guilty and he knows what he is doing is wrong. He never proclaims to be the honest goodie two shoes.
  81. 81. Unit 1: LO4 (D3) Q. How your inter personal skills will help you in your personal and professional life.  interpersonal skill are the life skills we use everyday to communicate and interact with other people, individually and in groups.
  82. 82.  Interpersonal skills include not only how we communicate with others, but also our confidence, and our ability to listen and understand. Problem solving, decision making, and personal stress management are also considered interpersonal skills.  People with strong interpersonal skills are usually more successful in both their professional and personal live. They are perceived as more clam, confident and charismatic, qualities that are often endearing or appealing to others. Being more aware of your interpersonal skills can help improve and develop them. We provide an extensive library of articles to help you learn about and improve your interpersonal skills.
  83. 83. o Smile : few people want to be around someone who is always down in dumps. Do your best to be friendly and upbeat with your coworkers. o Be appreciative: find one positive thing about everyone you work with and let them hear it. Be generous with praise and kind words of encouragement. Say thank you when someone helps you. o Pay attention to others: observe what’s going on in other people’s lives. Acknowledge their happy milestone, and express concern and sympathy for difficult situations such as an illness.
  84. 84. o Practice active listening: To actively listen is to demonstrate that you intend to hear and understand another’s point of view. It means restating, in your own words, what the other person has said. o Bring people together: Create an environment that encourages others to work together. Treat everyone equally, and don’t play favorites. Avoid talking about others behind their backs. o Resolve conflicts: take a step beyond simply bringing people together, and become someone who resolves conflicts when they arise. Learn how to be effective mediator.
  85. 85. o Communicate clearly: pay close attention to both what you say and how you say it. A clear and effective communicator avoids misunderstandings with coworkers, colleagues and associates. o Humor them: don’t be afraid to be funny or cleaver. Most people are drawn to person that can make them laugh. Use your sense of humor as an effective tool to lower barriers and gain people’s affection.
  86. 86. o See it from their side. Empathy: means being able to put yourself in someone’s else’s shoes and understand how they feel. Try to view situations and responses from another persons perspective. o Don’t complain: there is nothing worse then a chronic complainer or whiner. If you simply have to vent about something, save it for your dairy. If you must verbalize your grievance, went to your personal friends and family, and keep it short. Spare those around you, or else you’ll get a bad reputation.
  87. 87. Merit Task Unit 3: LO 1 (M1) Q. What are the barriers of effective communication. How do you eliminate the same. Definition: It’s a process of convey the message from sender to receiver threw the channel and receiver sends feed back to sender.
  88. 88. Feedback Sender Message Channel Feedback Receiver
  89. 89. Type of Communication Verbal Non Verbal Written Monolog Body Language Material Dialog Facial Expression Formal Language Eye contact Demonstrate empathy Debate
  90. 90. Verbal Communication o Monolog:- Where one person is speaking in front of the audience. Like Lecture, Speech, Board meetings or presentation. o Dialog:- Conversation between two or more communicator. o Debate:- It’s soul of discussion where two or more speakers approaches the opposite point of view about a topic.
  91. 91. Non verbal communication o Body Language:- Strong way of express your message to audience which is 93% of total communication. o Facial Expressions:- Your facial expression demonstrate your emotions and feelings. o Eye Contact:- To deliver faith of your message proper eye contact helps.
  92. 92. Barriers of communication Sender Personal Physical Semantic Blocked Message Receiver Incorrect Message Filtered Message
  93. 93. Barriers of effective communication o Personal Barriers:- The barriers comes from Human behavior like tension, stress, ego or mood etc in communication process that is personal. o Example:- We reached there at around 2:00PM so every body was hungry and tired because of long distance travel while talking with them some time we couldn’t concentrate what they are saying.
  94. 94. o Physical Barrier:- The barrier comes due to the physical or virtual object and it effects to the communication process that is called as physical barriers. Like noise or partition between sender and receiver. o Example:- During the assignment I was talking with some children some children was playing and dancing because of that noise it was interrupting our conversation.
  95. 95. o Semantic Barriers: The Barriers comes due to the language that is called as semantic barriers. Its not conveying proper message to the receiver due to the language o Example:- There was some boys who doesn't understand English and Hindi so it was a semantic barrier for the successful communication.
  96. 96. To remove the same o Personal Barriers:- We must have good breakfast in the morning then we must have to move after the breakfast o Physical Barriers:- We must have to plan the activity as per number of children and need to make some groups so we could avoid loud noise. o Semantic Barriers:- we were supposed to use easy Hindi and English language to interact with them.
  97. 97. Unit 3: LO1 (M2) Q. What barriers did you face during your field visit. How can it be translated into your deserved job.  A barrier or barricade is a physical structure which blocks or impedes something. Barrier to entry, are obstacles that make it difficult to entering.
  98. 98.  one of the major barrier I have gone through is permission from the manager for my field activity. Example: when I went to Toy shop manager did not allow me to take the survey. He said he can’t take picture.  Types of barriers: There are three barriers which I had faced. 1. Communication barrier 2. Physical barrier 3. Personal barrier
  99. 99. 1. Communication barrier: There are several barriers that effects the flow of communication in an organization this barriers interrupt the flow of communication from the sender to receiver, thus making communication ineffective. 2. Physical barrier: Physical barrier consist of any sound that prevents a person from being heard. Physical noise interferes with speakers ability to send message and with an audience’s ability to receive them.
  100. 100. 3. Personal barrier: Personal barrier open new levels of awareness, dissolves barriers and aids personal growth. The biggest personal barriers originate below our personal radar. The barriers that elude you are very clever defense mechanisms that operate so quickly they appear to be natural, intelligent choices, but in reality they are nothing more then personal growth and development.
  101. 101. Based on all these experiences I will try to improve in many factors that are: o Type of approach o Knowledge on market o Good customer interaction
  102. 102. Unit 3: LO1 (M3) Q. If you wanted to improve someone's communication. Who would you choose. What will you do.  I would improve My friend “ yahya’s ” communication. As he is from saudi were the common language is Arabic. He feels difficulties in communicating in other language’s.
  103. 103. Things which I would do to improve him: o Join Toastmasters: Toastmasters is an organization that helps individual develop Good public speaking skills. o Practice with friends o I would have read his work and helped him out if he has some problems in writing. o I would have told him to read everyday. o Before telling something, write down what are you going to tell.
  104. 104. Distinction Task Unit 3: LO 1 (D1) Q. Write a welcome speech on any airline or hotel you choose to work with. Fly Emirates
  105. 105. Emirates  It’s my childhood dream to work in Emirates  I genuinely think they are the best airline in the world & I want to work for the best.  They hire from all over the world (over 130 countries!)  So I would love to work with all different nationalities of people – such a multi-cultural airline.
  106. 106.  They have won over 400 awards, they are at the forefront of all new developments. Eg: A380s.  Also so much growth and expansion happening. Eg: recently new partnership with Qantas, new routes being added all the time. Eg: Milan to New York from the autumn.  Finally the career progression they offerworking up from economy to business to first, then on to senior stewardess and purser, then so many opportunities in training recruitment, cabin crew manager etc….
  107. 107. Unit 3: LO1 (D2) Q. What sort of help are you looking from your faculty regarding your communication.  First of all I would like to thank frankfinn for their support from the beginning and I hope this will continue till the end of my course. Basically I was raw when I came to frankfinn, but the entire staff have polished half of me and still the another half remains incomplete.
  108. 108.  I need to improve on my communication are. I want extra classes on English enhancement from the faculty so that I can improve my self. Because communication skills are very important in aviation industry. Now days everyone is facing the problem of communication that is speaking English. Not only speaking but also we need to develop in many ways that are emotions, feelings, actions, body language & positive attitude.
  109. 109.  I request my faculty to check my work periodically both spoken and writing and giving me task which will improve command over language. Monitoring or observing me in the class and giving me feedback, so that I can understand why and when I make errors and to help me improving my overall communication skills.
  110. 110. Merit Task Unit 3: LO 2 (M1) Q. Talk about moral values you have learned from your parents. How will they help you in future.  “Moral values are the standards of good and evil, which govern an individual’s behavior and choices.” Individual’s morals may derive from society, religion, or self.
  111. 111. Moral values which I have learned from my parents o Trust o Compassion o Generosity o Modesty o Truthfulness
  112. 112. o Trust:-There is a Loving Intelligence that pervades all things. All that is necessary is for us to maintain our trust and hope even though we live in the midst of uncertainty. Faith is our willingness to take the next step without fear or looking back o Compassion:-understanding of our situation, we are now free to extend mercy and compassion to ourselves and to those who have wronged us. This reconnects us back
  113. 113. o Generosity:-If we want to attract more prosperity into our lives, we need to start the process of thinking and being generous to all of life. All of this opens up the flow of supply into our world because whatever we give to life returns to us. o Modesty:- Through an attitude of modesty i realize that we don't have to raise ourselves up with selfimportance. God in his own way and time will reward us with whatever we need, as long as we rid ourselves
  114. 114. o Truthfulness:- Our connection to our inner reality is strengthened when we align our thoughts, words and actions with truth and have the courage act with sincerity and honesty. This is the act of letting go of our own will and honoring the Divine Will instead
  115. 115. Applying moral values helps me in future o o o o o Trust:- Always show your trust with others Compassion:- by being Helpful and empathic with every one you will become more compassion. Generosity:- Start to think more and increase interaction with people it shows hoe you are Generous Modesty:- Don’t show others what you are let them know about your self. Truthfulness:- Stick on your commitment do what you said.
  116. 116. Unit 3: LO 2 (M2) Q. What morel values did you observed while doing on field visit. o Politeness o Kindness o Cooperation o Confidence o Understanding o Thankfulness
  117. 117. Unit 3 : LO 2 (M3) Q. How do moral values help an individual develop effective interpersonal relations.  Moral values are ideas that guide or qualify your personal conduct and interaction with others. They help you to distinguish what is right from what is wrong and inform you on how you can conduct your life in a meaning full way.
  118. 118.  The life of the individual had meaning only in so far as it aids in making the life of every living thing nobler and more beautiful life is scared that is to say it is the supreme value to which all others values are sub ordinates.
  119. 119. o Moral values helps to develop our own personality. o Moral values can be learned from parents or seniors. o From moral values we can change our future decisions. o Performing duties fulfilling responsibilities keeping up his words and not hurting others are the characteristics of a gentlman.
  120. 120. Bibliography Bibliography www.google.com www.google.com www.wikipedia.org www.wikipedia.org
  121. 121. Conclusion I feel some Big changes in me because of them and those factors which I learnt in Personality development. Now I realize the importance of time management. Now I realize importance of Leadership.

×