Why should i care about software usability

•

0 likes•216 views

By usability, we mean ‘user-centered approach and design’, which incorporates user concerns, needs and wants from the beginning of the design process. Users who are presented with feature-rich software that is difficult to use will most likely resist it and seek out alternatives. Hence it is essential to perform usability testing that would help you determine how easy it is for users to use the software the way they desire.

Technology News & Politics

Why should I care about software usability?

By usability, we mean ‘user-centered approach and design’, which incorporates user
concerns, needs and wants from the beginning of the design process. Users who are
presented with feature-rich software that is difficult to use will most likely resist it and
seek out alternatives. Hence it is essential to perform usability testing that would help
you determine how easy it is for users to use the software the way they desire.
Some of the reasons why usability should be ensured by testing before releasing the
software in the market:

1. Reduction in support costs – usable software will reduce the number of support

calls, which directly reduces support costs. Making the usage of software easy will
mean less time spent on attending support calls for your support staff

2. Reduction in training costs – an intuitively usable software means less number
of training hours spent in learning it and less cost would be associated with it.

3. Enhanced adoption – most enterprise software system implementation fail due to

poor user adoption. Better usability will mean better adoption of software systems
and enhanced business benefits

4. Market differentiator – usability can be a huge differentiator in the market place
and the software with better usability will be regarded as superior
Usability testing of the software will ensure the end-user experience with the product will
be positive devoid of any complexity in using them. Usability testing has to be integrated
with the software development process and all usability principles and guidelines should
be factored in the design early in the cycle itself.

Visit IVESIA’S WEBSITE Follow us at LINKEDIN and TWITTER

Recently uploaded

Explore the core of Salesforce success in 'Salesforce Adoption – Metrics, Methods, and Motivation.' We will discuss essential metrics, effective methods to drive adoption, and the driving force behind user engagement and explore strategies for onboarding, training, and continuous support that empower users to navigate the platform seamlessly. By leveraging these tools, you can effectively measure adoption against your company’s goals and create an environment where users not only adopt Salesforce but actively contribute to its ongoing success.

Salesforce Adoption – Metrics, Methods, and Motivation, Antone Kom

CzechDreamin

In an era where artificial intelligence (AI) is becoming increasingly integrated into our daily lives, the need for empathetic technology is paramount. This talk explores the role of motion design in enhancing AI interfaces to foster empathy and improve user experiences. Key Topics Covered: 1. Introduction to Empathetic AI - The importance of creating empathy in AI interfaces - Personal journey from character animation to AI and robotics design 2. The Role of Motion in User Interaction - Historical context of motion in design, from early Disney animations to modern interfaces - The blinking cursor: An example of effective motion use since 1960 3. Designing for Empathy - How motion can enhance user satisfaction and trust in AI systems - Examples from human-robot interaction and AI interfaces 4. Creating Human-like Interactions - Using motion to provide transparency and context in AI interactions - The importance of natural conversation flows and the ability to interrupt AI responses 5. Avoiding the Uncanny Valley - Recognizing and mitigating the uncanny valley in AI-generated content - Examples of effective and ineffective uses of motion in AI 6. Systemizing Motion Design - Strategies for integrating motion into AI systems at scale - Salesforce’s approach to creating and scaling a motion system for AI

Motion for AI: Creating Empathy in Technology

UXDXConf

IoT Analytics Company Presentation May 2024

IoTAnalytics

What's New in Teams Calling, Meetings and Devices April 2024

Stephanie Beckett

We're living the AI revolution and Salesforce is adapting and bring new value to their customers. Einstein products are evolving rapidly and navigating their limitations, language support, and use cases can be challenging. Let's make review of what Einstein product are available currently, what are the capabilities and what can be used for in CEE region and how Rossie.ai can help to learn Salesforce speak Czech. We will explore the Einstein roadmap and I will make a short live demo (based on your vote) of some Einstein feature.

AI revolution and Salesforce, Jiří Karpíšek

CzechDreamin

Knowledge engineering: from people to machines and back

Elena Simperl

WSO2CONMay2024OpenSourceConferenceDebrief.pptx

Jennifer Lim

Screen flow is a powerful automation tool that is commonly designed for internal and external users. However, what about the guest users? We will dive into various methods of launching screen flows and understand how to make them publicly accessible, extending their usability to a broader audience. The presentation will also cover the implementation of security layers and highlight best practices for a smooth and protected user experience. Discover the potential of screen flows beyond conventional use and learn how to leverage them effectively.

Free and Effective: Making Flows Publicly Accessible, Yumi Ibrahimzade

CzechDreamin

The standard Salesforce Approval process can be limiting in many ways, especially in complex scenarios. What if there was a way to implement very flexible approvals where one can use Apex code to make data updates in unrelated records, dynamically generate next steps details, and compute assignees on the fly? And still use UI-based configurations to implement concrete approval processes. In this session, we will share ideas behind such a solution and show a few lines of code to get you started.

Custom Approval Process: A New Perspective, Pavel Hrbacek & Anindya Halder

CzechDreamin

This presentation dives into the practical applications of machine learning within Google's operations, providing a comprehensive overview of how to leverage AI technologies to solve real-world business challenges. Key Points Covered: - Introduction to Machine Learning at Google: Discussion on the role of ML and its evolution in enhancing Google's operational efficiency. - Experience Sharing: Insights into the team's long-term engagement with machine learning projects and the impacts on Google’s operational strategies. - Practical Applications: Real-world examples of ML applications within Google’s daily operations, providing a blueprint to adapt similar strategies. - Challenges and Solutions: Discussion on the challenges faced during the implementation of ML projects and the strategic solutions employed to overcome them. - Future of ML at Google: Insights into future trends in machine learning at Google and how they plan to continue integrating AI into their ecosystem.

Strategic AI Integration in Engineering Teams

UXDXConf

Generative AI architecture, at its core, revolves around the concept of machines being able to generate content autonomously, mimicking human-like creativity and decision-making processes. Unlike traditional AI systems that rely on predefined rules and data inputs, generative AI leverages deep learning techniques to produce new, original outputs based on patterns and examples it has learned from vast datasets. This capability opens up a multitude of possibilities across various domains within an enterprise.

The architecture of Generative AI for enterprises.pdf

alexjohnson7307

PLAI - Acceleration Program for Generative A.I. Startups

Stefano

Intrigued by why some of the world's largest companies (Netflix, Google, Cisco, Twitter, Uber etc) are using gRPC? In this demo based talk we delve into the world of gRPC in .Net, what it does and why we should use it. We compare the interface with both Rest and graphQL. We will show you how to implement grpc server-side in .net and in the web. Finally, I will show you how the tooling helps you deliver powerful interfaces and interact with them quickly and simply.

Demystifying gRPC in .Net by John Staveley

John Staveley

This talk focuses on the practical aspects of integrating various telephony systems with Salesforce, drawing on examples from implementations in the Czech scene. It aims to inform attendees about the spectrum of telephony solutions available, from small to large scale, and their compatibility with Salesforce. The presentation will highlight key considerations for selecting a telephony provider that integrates smoothly with Salesforce, including important questions to support the decision-making process. It will also discuss methods for integrating existing telephony systems with Salesforce, aimed at companies contemplating or in the process of adopting this CRM platform. The discussion is designed to provide a straightforward overview of the steps and considerations involved in telephony and Salesforce integration, with an emphasis on functionality, compatibility, and the practical experiences of Czech companies.

Integrating Telephony Systems with Salesforce: Insights and Considerations, B...

CzechDreamin

When you think of a highly secure meeting environment, do you instantly think 'Microsoft Teams'!? Or do you think about some unknown application, troublesome UI and daunting login process...? If you think the latter - let's change that! In this session Femke will show you how using Teams Premium features can create secure, but also good looking meetings! PRETTY. Make sure your company's brand is represented before, during and after the meeting with Customization policies in place. SECURE. Lets utilize Meeting templates and Sensitivity Labels to protect your meeting and data to prevent sensitive information from being leaked. After this session, you will have a clear understanding of the capabilities of Teams Premium features and how to set up the perfect meeting that suits your organizational requirements!

ECS 2024 Teams Premium - Pretty Secure

Femke de Vroome

Designing inclusive products is not only a social responsibility but also a business imperative. This talk delves into the journey of creating accessible hardware products that cater to diverse user needs. Key Topics Covered: 1. Introduction to Inclusive Design - Importance of accessibility in product design - Overview of Comcast's commitment to making products accessible to a wide audience 2. Case Study: Xfinity Large Button Voice Remote - Initial challenges and the evolution of the product - User research and feedback that shaped the design - Key features of the final product and their benefits 3. Designing for Diverse Needs - Understanding human-centered design and its historical context - The impact of designing for people with disabilities on overall product quality - Examples from other industries, such as architecture and industrial design 4. Integrating Accessibility from the Beginning - The cost and efficiency benefits of designing for accessibility from the start - The process of embedding accessibility as a core trait rather than an optional feature 5. Real-World Impact and Continuous Improvement - Insights from in-home studies with users having assistive needs - How continuous feedback and iterative design lead to better products - The role of inclusive research and development practices

Designing for Hardware Accessibility at Comcast

UXDXConf

AI presentation and introduction - Retrieval Augmented Generation RAG 101

vincent683379

Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows. We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases. This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams. Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.

Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...

Jeffrey Haguewood

In this session, we will showcase how to revolutionize automated testing for your software, automation, and QA teams with UiPath Test Suite. In part 1 of UiPath test automation using UiPath Test Suite – developer series, we will cover, Software testing overview What is software testing Why software testing is required Typical test types and levels Continuous testing and challenges Introduction to UiPath Test Suite UiPath Test Suite family of products Speaker: Atul Trikha, Chief Technologist & Solutions Architect, Peraton and UiPath MVP Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP

UiPath Test Automation using UiPath Test Suite series, part 1

DianaGray10

Already know how to write a basic SOQL query? Great! But what about an *aggregate* SOQL query? You know, the kind that uses aggregate functions like COUNT & MAX along with GROUP BY and HAVING clauses? No? Well, get ready to learn how to slice & dice your org’s data right inside your own dev console. From finding duplicate records to prototyping summary & matrix reports, learn the ins and outs of aggregate queries during this fast-paced but admin-friendly session on advanced SOQL concepts.

SOQL 201 for Admins & Developers: Slice & Dice Your Org’s Data With Aggregate...

CzechDreamin

Recently uploaded (20)

Salesforce Adoption – Metrics, Methods, and Motivation, Antone Kom

Motion for AI: Creating Empathy in Technology

IoT Analytics Company Presentation May 2024

What's New in Teams Calling, Meetings and Devices April 2024

AI revolution and Salesforce, Jiří Karpíšek

Knowledge engineering: from people to machines and back

WSO2CONMay2024OpenSourceConferenceDebrief.pptx

Free and Effective: Making Flows Publicly Accessible, Yumi Ibrahimzade

Custom Approval Process: A New Perspective, Pavel Hrbacek & Anindya Halder

Strategic AI Integration in Engineering Teams

The architecture of Generative AI for enterprises.pdf

PLAI - Acceleration Program for Generative A.I. Startups

Demystifying gRPC in .Net by John Staveley

Integrating Telephony Systems with Salesforce: Insights and Considerations, B...

ECS 2024 Teams Premium - Pretty Secure

Designing for Hardware Accessibility at Comcast

AI presentation and introduction - Retrieval Augmented Generation RAG 101

Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...

UiPath Test Automation using UiPath Test Suite series, part 1

SOQL 201 for Admins & Developers: Slice & Dice Your Org’s Data With Aggregate...

Featured

Skeleton Culture Code

Skeleton Technologies

PEPSICO Presentation to CAGNY Conference Feb 2024

Neil Kimberley

Content Methodology: A Best Practices Report (Webinar)

contently

How to Prepare For a Successful Job Search for 2024

Albert Qian

A report by thenetworkone and Kurio. The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).

Social Media Marketing Trends 2024 // The Global Indie Insights

Kurio // The Social Media Age(ncy)

The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands. It’s important that you’re ready to implement new strategies in 2024. Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024. You’ll learn: - The latest trends in AI and automation, and what this means for an evolving paid search ecosystem. - New developments in privacy and data regulation. - Emerging ad formats that are expected to make an impact next year. Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape. If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.

Trends In Paid Search: Navigating The Digital Landscape In 2024

Search Engine Journal

From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world. With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively. The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage. Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience. See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers See the original article on Forbes here: http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b

5 Public speaking tips from TED - Visualized summary

SpeakerHub

Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world. Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance. For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age. Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.

ChatGPT and the Future of Work - Clark Boyd

Clark Boyd

Getting into the tech field. what next

Tessa Mero

Google's Just Not That Into You: Understanding Core Updates & Search Intent

Lily Ray

How to have difficult conversations

Rajiv Jayarajah, MAppComm, ACC

Introduction to Data Science

Christy Abraham Joy

Time Management & Productivity - Best Practices

Vit Horky

The six step guide to practical project management If you think managing projects is too difficult, think again. We’ve stripped back project management processes to the basics – to make it quicker and easier, without sacrificing the vital ingredients for success. “If you’re looking for some real-world guidance, then The Six Step Guide to Practical Project Management will help.” Dr Andrew Makar, Tactical Project Management

The six step guide to practical project management

MindGenius

Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...

RachelPearson36

During this webinar, Anand Bagmar demonstrates how AI tools such as ChatGPT can be applied to various stages of the software development life cycle (SDLC) using an eCommerce application case study. Find the on-demand recording and more info at https://applitools.info/b59 Key takeaways: • Learn how to use ChatGPT to add AI power to your testing and test automation • Understand the limitations of the technology and where human expertise is crucial • Gain insight into different AI-based tools • Adopt AI-based tools to stay relevant and optimize work for developers and testers * ChatGPT and OpenAI belong to OpenAI, L.L.C.

Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...

Applitools

12 Ways to Increase Your Influence at Work

GetSmarter

ChatGPT webinar slides

Alireza Esmikhani

More than Just Lines on a Map: Best Practices for U.S Bike Routes

Project for Public Spaces & National Center for Biking and Walking

Has your project been caught in a storm of deadlines, clashing requirements, and the need to change course halfway through? If yes, then check out how the administration team navigated through all of this, relocating 160 people from 3 countries and opening 2 offices during the most turbulent time in the last 20 years. Belka Games’ Chief Administrative Officer, Katerina Rudko, will share universal approaches and life hacks that can help your project survive unstable periods when there seem to be too many tasks and a lack of time and people.

Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...

DevGAMM Conference

Featured (20)

Skeleton Culture Code

PEPSICO Presentation to CAGNY Conference Feb 2024

Content Methodology: A Best Practices Report (Webinar)

How to Prepare For a Successful Job Search for 2024

Social Media Marketing Trends 2024 // The Global Indie Insights

Trends In Paid Search: Navigating The Digital Landscape In 2024

5 Public speaking tips from TED - Visualized summary

ChatGPT and the Future of Work - Clark Boyd

Getting into the tech field. what next

Google's Just Not That Into You: Understanding Core Updates & Search Intent

How to have difficult conversations

Introduction to Data Science

Time Management & Productivity - Best Practices

The six step guide to practical project management

Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...

Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...

12 Ways to Increase Your Influence at Work

ChatGPT webinar slides

More than Just Lines on a Map: Best Practices for U.S Bike Routes

Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...

Why should i care about software usability

1. Why should I care about software usability? By usability, we mean ‘user-centered approach and design’, which incorporates user concerns, needs and wants from the beginning of the design process. Users who are presented with feature-rich software that is difficult to use will most likely resist it and seek out alternatives. Hence it is essential to perform usability testing that would help you determine how easy it is for users to use the software the way they desire. Some of the reasons why usability should be ensured by testing before releasing the software in the market: 1. Reduction in support costs – usable software will reduce the number of support calls, which directly reduces support costs. Making the usage of software easy will mean less time spent on attending support calls for your support staff 2. Reduction in training costs – an intuitively usable software means less number of training hours spent in learning it and less cost would be associated with it. 3. Enhanced adoption – most enterprise software system implementation fail due to poor user adoption. Better usability will mean better adoption of software systems and enhanced business benefits 4. Market differentiator – usability can be a huge differentiator in the market place and the software with better usability will be regarded as superior Usability testing of the software will ensure the end-user experience with the product will be positive devoid of any complexity in using them. Usability testing has to be integrated with the software development process and all usability principles and guidelines should be factored in the design early in the cycle itself. Visit IVESIA’S WEBSITE Follow us at LINKEDIN and TWITTER

Why should i care about software usability

Recommended

Recommended

More Related Content

Recently uploaded

Recently uploaded (20)

Featured

Featured (20)

Why should i care about software usability