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Edelman Intelligence / Copyright © 2016
2017 Annual
Workplace Survey
1
Edelman Intelligence / Copyright © 2016 2
Who? How many? how? When?where?
Respondents currently
employed in a part-time or
full-time white collar
position
(18+ years old)
N=1,000United States 20 minute
0nline survey
The survey was
fielded on April 18th,
2017 and April 19th,
2017
Edelman Intelligence conducted the fourth year of Addison Group’s Annual Workplace Survey. With previous waves having focused on a wide array of
topics including a multigenerational workforce, manager/employer dynamics, the gig economy, and the role of advanced degrees, this year the team
took a deeper dive into the future of the workplace, polarities in workforce, and job seeking and corporate culture.. .
Methodology
Edelman Intelligence / Copyright © 2016
Leadership
3
Edelman Intelligence / Copyright © 2016 4
Business Leaders put significantly more faith in the
future of corporate America than lower level staff
C1: Thinking about Corporate America overall, do you think businesses are headed in the right direction, or off on the wrong track?
Senior
Management/
Leadership
Management
Staff Level
C-
Suite
86%
Of C-Suite Leaders feel that
Corporate America is Headed
in the Right Direction
Of Staff level employees that
feel Corporate America is
headed in the right Direction
76%
69%
54%
Edelman Intelligence / Copyright © 2016 5
Disconnects between leadership and staff occur
at the “human level”
C1b: Do you think the following aspects of business overall are headed in the right direction or off on the wrong track?
87%
83% 82% 82% 82% 80% 78% 78%
74%
56% 53%
61%
75% 75%
43%
48%
53%
67%
Training Staff for
the Future
Hiring the Right
People
Loyalty to
Customers
Innovation Properly Using
Technology
Loyalty to
Employees
Ethical
Leadership
Retaining Top
Talent
Engaging a
Diverse Staff
C-Suite Staff Level
-36% -36% -26% -46% -38% -32%
Confidence Things are headed in the right direction
Edelman Intelligence / Copyright © 2016 6
Leaders feel that they are talking about changes
coming to the workplace, yet staff level employees
are feeling unprepared for change
Had a conversation about the future
of the company with their employer
Confident Companies in their industry
are prepared for Changes Coming to
the workplace
C-Suite Senior
Management/
Leadership
Management Staff Level
83% 79%
65%
44%
C-Suite Senior
Management/
Leadership
Management Staff Level
84% 87%
77%
67%
C3: In the past year, has your employer provided information to you or had a conversation with you about the future of where your company or industry is headed?
C4: How prepared do you think companies are for changes that are coming to the workplace?
Edelman Intelligence / Copyright © 2016 7
Lower Level staff cannot be loyal to a company
that they do not trust.
100%
95%
91%
84%
98%
90%
86%
73%
C-Suite
Senior Management/
Leadership
Management
Staff Level
Agreed They Trust
Their Company
Agreed They are loyal
to their Company
Believe an Employee can Be loyal
to a Company they Do not Trust
61%
44%
39%
30%
B8: Please indicate your agreement with the following statements. (Top 2 Box)
E2: Do you think an employee can be loyal to a company that they do not trust?
Staff level employees
are 26% less likely to
trust their company
than C-Suite leaders.
Edelman Intelligence / Copyright © 2016 8
WomenaremorelikelythanmentofeellikecorporateAmericaisheadedin
thewrongdirection–regardlessoftheircurrentindustry.
C1: Thinking about Corporate America overall, do you think businesses are headed in the right direction, or off on the wrong track?
C2: Thinking about your industry overall, do you think the industry is headed in the right direction, or off on the wrong track?
Corporate America Headed
in the right Direction
59%
70%
My industry Headed in the
right Direction
76%
79%Male
Female
Edelman Intelligence / Copyright © 2016 9
Furthermore,Womenholdfewerleadershippositions,andhaveless
responsibilityinthehiringormanagementofemployees.
No
67%
Yes
33%
Women who Manage
other Employees
No
70%
Yes
30%
Women Responsible for
Hiring
C-Suite
Senior
Management/
Leadership
Management Staff Level
33% 41% 48%
66%
67% 59% 52%
34%
Female
male
Positon Breakdown by
gender
No
43%
Yes
57%
men who Manage
other Employees
No
50%
Yes
50%
men Responsible for
Hiring
Edelman Intelligence / Copyright © 2016 10
Males, Millennials, and senior management are more
likely to challenge the status quo
E5: As an employee, how likely are you to challenge the status quo if you do not fully align with the decisions that your company is making? (Top 2 Box)
60%
Are willing
to challenge
the status
quo if they
do not
believe in or
align with
the decisions
a company is
making
Male
66%
Female
55%
Millennials
68%
Gen X
59%
Boomers
48%
C-Suite
89%
Senior
Management
87%
Management
69%
Staff
Level
46%
Willingness to challenge the
status quo by Demographic
Women are about 10% less
likely to challenge the
status quo than men.
Edelman Intelligence / Copyright © 2016 11
However, almost all c-suite leaders believe that all
employees should have a voice in decision making.
E6: Now we are going to look at a few statements about the workplace, please state how much you agree with the following. (Top 2 Box)
Companies should listen to employees before
making decisions rather than being directive
C-Suite
96%
Senior
Management/
Leadership
86%
Management
88%
Staff Level
88%
Edelman Intelligence / Copyright © 2016
Future of
the
Workplace
12
Edelman Intelligence / Copyright © 2016 13
C-Suite Leaders and Senior management are more
aware of changes coming to the workplace
C5: In the past year, which of the following topics have you heard about in discussion related to the workplace?
46%
42%
40%
37% 36%
27% 26%
24% 23%
43% 41%
51%
43%
37%
24%
41%
27%
30%29%
32%
30%
33%
26%
14%
23%
17%
21%
14%
11%
23%
17%
14%
4%
17%
5%
9%
Virtual Reality Internet of
Things
Automation Mobile
Integration
Artificial
Intelligence
Chatbots Robotics Generation Z Bring Your Own
Device
C-Suite Senior Management Management Staff Level
Awareness of changes coming to the workplace
Edelman Intelligence / Copyright © 2016 14
This could be because C-Suite leaders are the only ones
receiving communications
C7: In the past year, how often have the following things been discussed with you or communicated to you by your employer? (Top 2 Box)
81% 81% 80% 79% 78% 77%
74% 73% 72%
68%
65%
59%
56%
48%
52%
56% 54%
49%
44%
50% 52%
37% 37% 39% 37%
43%
31%
16%
20% 20%
9% 10% 10% 8%
11%
8%
Automation Mobile
Integration
Connected
Devices
Artificial
Intelligence
Robotics Virtual Reality Generation Z Bring Your Own
Device
Chatbots
C-Suite Senior Management Management Staff Level
Level of communication to employees
Edelman Intelligence / Copyright © 2016 15
When it comes to the integration of technology,
generally people feel prepared
C6: Thinking about where you currently work, how prepared do you think your industry is for the following? (Top 2 Box)
91% 89% 88% 87% 87% 85% 83%
79% 79%
86%
78%
65%
57%
75%
62%
54%
62%
56%
73% 73%
55%
46%
61%
43% 42%
51%
43%
53%
56%
34%
25%
40%
22% 22%
25%
21%
Mobile
Integration
Connected
Devices
Bring Your Own
Device
Generation Z Automation Artificial
Intelligence
Robotics Virtual Reality Chatbots
C-Suite Senior Management Management Staff Level
Preparedness for changes that are coming
Edelman Intelligence / Copyright © 2016 16
Although varied across levels, employees recognize
changes coming to the workplace will impact them
C8: How big of an impact do you think the following things will have in your day-to-day job in the next five years? (Top 2 Box)
88% 86% 86% 84% 82% 81% 81%
78% 78%
92%
81% 81%
71%
78% 78%
75%
71%
60%
69%
62%
70%
55%
50%
58%
48% 49%
46%
56%
48%
53%
34% 32% 33%
29%
33%
24%
Connected
Devices
Automation Mobile
Integration
Generation Z Artificial
Intelligence
Bring Your Own
Device
Virtual Reality Robotics Chatbots
C-Suite Senior Management Management Staff Level
Level of impact changes will have on my job
Edelman Intelligence / Copyright © 2016 17
awareness of Gen z is low, even though employees feel
their company knows how to integrate gen z
Are generally
aware of Gen Z
Have talked about Gen
Z with their Employer
Believe their industry
is prepared for Gen Z
Think Gen Z Will have an
impact on their Job
Believe Their company knows how Gen z
will work with current workforce
Thoughts
on GEN Z
57%
46%
41%
25%
11%
C-Suite Senior
Management/
Leadership
Management Staff Level
88%
73%
63%
42%
Breakdown By level
C-suite leaders have the most confidence
when it comes to integrating Gen z
Edelman Intelligence / Copyright © 2016
44%
33%
27%
15%
49%
38%
35%
24%
C-Suite Senior Management/ Leadership Management Staff Level
Currently In Five Years
18
Staff level employees believe their jobs will become
increasingly automated in the next 5 years
C9: Currently, how much of your day-to-day job is automated?
C10: In five years, how much of your day-to-day job do you think will be automated?
Average level of job Automation
12% 17% 28% 65%

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Addison Group 2017 Workplace Survey

  • 1. Edelman Intelligence / Copyright © 2016 2017 Annual Workplace Survey 1
  • 2. Edelman Intelligence / Copyright © 2016 2 Who? How many? how? When?where? Respondents currently employed in a part-time or full-time white collar position (18+ years old) N=1,000United States 20 minute 0nline survey The survey was fielded on April 18th, 2017 and April 19th, 2017 Edelman Intelligence conducted the fourth year of Addison Group’s Annual Workplace Survey. With previous waves having focused on a wide array of topics including a multigenerational workforce, manager/employer dynamics, the gig economy, and the role of advanced degrees, this year the team took a deeper dive into the future of the workplace, polarities in workforce, and job seeking and corporate culture.. . Methodology
  • 3. Edelman Intelligence / Copyright © 2016 Leadership 3
  • 4. Edelman Intelligence / Copyright © 2016 4 Business Leaders put significantly more faith in the future of corporate America than lower level staff C1: Thinking about Corporate America overall, do you think businesses are headed in the right direction, or off on the wrong track? Senior Management/ Leadership Management Staff Level C- Suite 86% Of C-Suite Leaders feel that Corporate America is Headed in the Right Direction Of Staff level employees that feel Corporate America is headed in the right Direction 76% 69% 54%
  • 5. Edelman Intelligence / Copyright © 2016 5 Disconnects between leadership and staff occur at the “human level” C1b: Do you think the following aspects of business overall are headed in the right direction or off on the wrong track? 87% 83% 82% 82% 82% 80% 78% 78% 74% 56% 53% 61% 75% 75% 43% 48% 53% 67% Training Staff for the Future Hiring the Right People Loyalty to Customers Innovation Properly Using Technology Loyalty to Employees Ethical Leadership Retaining Top Talent Engaging a Diverse Staff C-Suite Staff Level -36% -36% -26% -46% -38% -32% Confidence Things are headed in the right direction
  • 6. Edelman Intelligence / Copyright © 2016 6 Leaders feel that they are talking about changes coming to the workplace, yet staff level employees are feeling unprepared for change Had a conversation about the future of the company with their employer Confident Companies in their industry are prepared for Changes Coming to the workplace C-Suite Senior Management/ Leadership Management Staff Level 83% 79% 65% 44% C-Suite Senior Management/ Leadership Management Staff Level 84% 87% 77% 67% C3: In the past year, has your employer provided information to you or had a conversation with you about the future of where your company or industry is headed? C4: How prepared do you think companies are for changes that are coming to the workplace?
  • 7. Edelman Intelligence / Copyright © 2016 7 Lower Level staff cannot be loyal to a company that they do not trust. 100% 95% 91% 84% 98% 90% 86% 73% C-Suite Senior Management/ Leadership Management Staff Level Agreed They Trust Their Company Agreed They are loyal to their Company Believe an Employee can Be loyal to a Company they Do not Trust 61% 44% 39% 30% B8: Please indicate your agreement with the following statements. (Top 2 Box) E2: Do you think an employee can be loyal to a company that they do not trust? Staff level employees are 26% less likely to trust their company than C-Suite leaders.
  • 8. Edelman Intelligence / Copyright © 2016 8 WomenaremorelikelythanmentofeellikecorporateAmericaisheadedin thewrongdirection–regardlessoftheircurrentindustry. C1: Thinking about Corporate America overall, do you think businesses are headed in the right direction, or off on the wrong track? C2: Thinking about your industry overall, do you think the industry is headed in the right direction, or off on the wrong track? Corporate America Headed in the right Direction 59% 70% My industry Headed in the right Direction 76% 79%Male Female
  • 9. Edelman Intelligence / Copyright © 2016 9 Furthermore,Womenholdfewerleadershippositions,andhaveless responsibilityinthehiringormanagementofemployees. No 67% Yes 33% Women who Manage other Employees No 70% Yes 30% Women Responsible for Hiring C-Suite Senior Management/ Leadership Management Staff Level 33% 41% 48% 66% 67% 59% 52% 34% Female male Positon Breakdown by gender No 43% Yes 57% men who Manage other Employees No 50% Yes 50% men Responsible for Hiring
  • 10. Edelman Intelligence / Copyright © 2016 10 Males, Millennials, and senior management are more likely to challenge the status quo E5: As an employee, how likely are you to challenge the status quo if you do not fully align with the decisions that your company is making? (Top 2 Box) 60% Are willing to challenge the status quo if they do not believe in or align with the decisions a company is making Male 66% Female 55% Millennials 68% Gen X 59% Boomers 48% C-Suite 89% Senior Management 87% Management 69% Staff Level 46% Willingness to challenge the status quo by Demographic Women are about 10% less likely to challenge the status quo than men.
  • 11. Edelman Intelligence / Copyright © 2016 11 However, almost all c-suite leaders believe that all employees should have a voice in decision making. E6: Now we are going to look at a few statements about the workplace, please state how much you agree with the following. (Top 2 Box) Companies should listen to employees before making decisions rather than being directive C-Suite 96% Senior Management/ Leadership 86% Management 88% Staff Level 88%
  • 12. Edelman Intelligence / Copyright © 2016 Future of the Workplace 12
  • 13. Edelman Intelligence / Copyright © 2016 13 C-Suite Leaders and Senior management are more aware of changes coming to the workplace C5: In the past year, which of the following topics have you heard about in discussion related to the workplace? 46% 42% 40% 37% 36% 27% 26% 24% 23% 43% 41% 51% 43% 37% 24% 41% 27% 30%29% 32% 30% 33% 26% 14% 23% 17% 21% 14% 11% 23% 17% 14% 4% 17% 5% 9% Virtual Reality Internet of Things Automation Mobile Integration Artificial Intelligence Chatbots Robotics Generation Z Bring Your Own Device C-Suite Senior Management Management Staff Level Awareness of changes coming to the workplace
  • 14. Edelman Intelligence / Copyright © 2016 14 This could be because C-Suite leaders are the only ones receiving communications C7: In the past year, how often have the following things been discussed with you or communicated to you by your employer? (Top 2 Box) 81% 81% 80% 79% 78% 77% 74% 73% 72% 68% 65% 59% 56% 48% 52% 56% 54% 49% 44% 50% 52% 37% 37% 39% 37% 43% 31% 16% 20% 20% 9% 10% 10% 8% 11% 8% Automation Mobile Integration Connected Devices Artificial Intelligence Robotics Virtual Reality Generation Z Bring Your Own Device Chatbots C-Suite Senior Management Management Staff Level Level of communication to employees
  • 15. Edelman Intelligence / Copyright © 2016 15 When it comes to the integration of technology, generally people feel prepared C6: Thinking about where you currently work, how prepared do you think your industry is for the following? (Top 2 Box) 91% 89% 88% 87% 87% 85% 83% 79% 79% 86% 78% 65% 57% 75% 62% 54% 62% 56% 73% 73% 55% 46% 61% 43% 42% 51% 43% 53% 56% 34% 25% 40% 22% 22% 25% 21% Mobile Integration Connected Devices Bring Your Own Device Generation Z Automation Artificial Intelligence Robotics Virtual Reality Chatbots C-Suite Senior Management Management Staff Level Preparedness for changes that are coming
  • 16. Edelman Intelligence / Copyright © 2016 16 Although varied across levels, employees recognize changes coming to the workplace will impact them C8: How big of an impact do you think the following things will have in your day-to-day job in the next five years? (Top 2 Box) 88% 86% 86% 84% 82% 81% 81% 78% 78% 92% 81% 81% 71% 78% 78% 75% 71% 60% 69% 62% 70% 55% 50% 58% 48% 49% 46% 56% 48% 53% 34% 32% 33% 29% 33% 24% Connected Devices Automation Mobile Integration Generation Z Artificial Intelligence Bring Your Own Device Virtual Reality Robotics Chatbots C-Suite Senior Management Management Staff Level Level of impact changes will have on my job
  • 17. Edelman Intelligence / Copyright © 2016 17 awareness of Gen z is low, even though employees feel their company knows how to integrate gen z Are generally aware of Gen Z Have talked about Gen Z with their Employer Believe their industry is prepared for Gen Z Think Gen Z Will have an impact on their Job Believe Their company knows how Gen z will work with current workforce Thoughts on GEN Z 57% 46% 41% 25% 11% C-Suite Senior Management/ Leadership Management Staff Level 88% 73% 63% 42% Breakdown By level C-suite leaders have the most confidence when it comes to integrating Gen z
  • 18. Edelman Intelligence / Copyright © 2016 44% 33% 27% 15% 49% 38% 35% 24% C-Suite Senior Management/ Leadership Management Staff Level Currently In Five Years 18 Staff level employees believe their jobs will become increasingly automated in the next 5 years C9: Currently, how much of your day-to-day job is automated? C10: In five years, how much of your day-to-day job do you think will be automated? Average level of job Automation 12% 17% 28% 65%