Cio Digital Transformation

1. Click to edit Master subtitle style
The key Elements of Digital
Transformation
Tshifhiwa Ramuthaga
04/03/2015
Is it the end of CIO era or the rebirth of a new partnership?

2. My current insurance plan
Application
Examples of alerts
Insurance
Aggressive driving
Accidents

3. What if the accident alert could...
System sends personal
details to the nearest
hospital
Patient
files are
retrieved
using
personal
data sent
by system
Hospital
prepares
a bed for
patient
System
contact
respective
Med Aid
with
hospital
Ref.
Ambulance
dispatched to
scene
Ambulance
examines patient
and transports
patient to the
hospital
System
contacts
Insurance
Insurance
dispatches
towing truck
Next of kin
is alerted
System contacts
the nearest
Police Station
Police are
dispatched to
go investigate
the accident
scene

4. CIO Priorities

5.  shrinking budgets
 poor adoption of IT governance and complex
CIO reporting lines
 growth of shadow IT
 money in the wrong hands- technology
investment without understanding of
scalability, integration and security
requirements
CIO challenges

6.  The IT organisation and the CIO may loose
credibility.
 The CIO may move to support backend IT
infrastructure while CMO increase in digital
footprint.
 The IT organisation may be left to support
investments with scalability issues,
integration challenges and security concerns.
 The IT budget may shrink further, while
shadow IT grows due to inability of IT to
respond to new digital priorities.
 A shift to silos with technology solutions that
What are the costs of doing
nothing ?

7. Click to edit Master subtitle style
What can the CIO do?

8.  Turn your world upside down
◦ partner with other IT and business leaders
◦
expand your research base e.g. Gartner (IT),
industry related material (business innovation)
 Assess whether your organisation needs a
digital strategy.
 Digital context, opportunities, threats, gaps,
capabilities and synergies.
 The IT strategy may need to be extended to
create a base for digital strategy.
What can the CIO do?

9.  Redefine the role of the CIO and the IT service
offering
◦
get IT right
◦
add a new delivery mode (add bimodal mode of
delivery)
◦
create partnerships – internally and externally
◦
build multidisciplinary teams
◦ extend governance to accommodate digital and
define new metrics
◦
define roles and responsibilities and acquire new
skills
◦
bring back the CIO’s killer list - legacy
modernisation
◦
lead the development of new business processes or
What can the CIO do?

10. Creating a new world order

11.  The CIO must lead or participate in the
organisation’s digital journey.
 CIOs need to reposition themselves and the IT
organisation as trusted advisors to the business
and create both internal and external
partnerships in order to deliver digital solutions.
 Governance must be extended to accommodate
digital initiatives.
 Use technology innovation to create business
demand.
Create a new world order

12. Let’s get digital