Release Management

BMC REMEDY ITSM 7.6 RELEASE MANAGEMENT Webinar

Disclaimer ,[object Object],[object Object]

AGENDA ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Introducing Release management ,[object Object],[object Object],[object Object]

U nderstanding the need for R elease M anagement ,[object Object],[object Object]

Roles involved in Release request process: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

BMC Remedy Release Management support & management roles

[object Object],[object Object],[object Object],[object Object]

Process Flow Status bar on the Release form

Milestones in Release Request lifecycle:- ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],Initiate milestone

[object Object],[object Object]

Creating a Manifest ,[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Change request at the deployment milestone

Plan milestone ,[object Object],[object Object]

Build milestone ,[object Object]

Test milestone ,[object Object],[object Object]

Close Down milestone ,[object Object],[object Object]

Preconfigured approval phases & processes for Release Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Q & A Session Questions Answers

Release Management

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Release Management