2. The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decisions.
The development, release, and timing of any
features or functionality described for Oracle’s
products remain at the sole discretion of Oracle.
3. Globally…
#1 in Database
#1 in Supply Chain Mgmt
#1 in Customer Relationship Mgmt
#1 in Human Capital Mgmt
#1 in Industries
- Retail
- Communications
- Public Sector
- Professional Services
- Financial Services
• 275,000 total customers
• 220,000 database customers
• 30,000 applications customers
• 30,000 middleware customers
• 17,700 partners
• 56,000 employees
• 14,000 developers
• 7,000 support staff
Oracle At-a-Glance
4. “Our strategy is to work with global networks to leverage the
best technologies on the planet.”
-- HP SVP Dick Conrad
• R&D: Procter & Gamble to source 50% of new
product ideas from global partners by 2010
• Design: Boeing designs navigation and landing
gear systems in India
• Procurement: Pella sells windows primarily in the
US, but sources many parts overseas
• Manufacturing: Sony, Dell, and Apple use China’s
Quanta Computer for laptop manufacturing
• Shared Services: Citigroup uses a single global
HR system to serve all divisions and geographies
Globalization Changes Everything
5. Competitors
The Internet eliminated
borders making all
markets global markets
Compliance Mandates
Increased and varying
regulatory / security
requirements exert additional
burdens on businesses
Suppliers
Margin pressures force
companies to search for
goods & services anywhere
in the world resulting in
complex supply networks
Customers & Employees
Manage employees and
customers dispersed across
geographic and cultural
boundaries
Management Challenges
Globalization creates unique challenges in managing…
6. To Meet These Challenges,
Businesses Must…
Think GloballyThink Globally to make the right decisions
Work GloballyWork Globally to be more productive
Manage Systems GloballyManage Systems Globally to lower cost
and increase performance
7. Brought to You by Oracle Applications Unlimited
TheThe
GGloballobal BBusinessusiness
ReleaseRelease
CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract
Introducing
Oracle E-Business Suite 12
8. Flexible Architecture Meets the Needs
of Dynamic, Global Businesses
Fusion
Middleware
Database RAC / Grid
Enterprise Security
Role-Based Portal Access
Performance
Management
Analysis, Planning
& Reporting
ComplianceFramework
SystemsManagement
Applications
• Integration Services
• Process Orchestration
• User/System Configuration
• Data Hubs
• Application Server
• Web Services
• Development Tools
• Collaboration Tools
Complete
Integrated
Standards-based
Adaptable
Accessible
Secure
Scalable
9. Release 12 Enables You To…
Think Globally
Work Globally
Manage Systems Globally
Make more informed and compliant
decisions with a global view of customers,
suppliers, partners, and operations
10. R12 Improves Global Decision Making
by Supporting All Types of Reporting/Analysis
• Make timely decisions
with integrated
information systems
• Target information
delivery with role-
based dashboards
• Protect organizational
integrity with secure
information delivery
Financials, Supply Chain, Projects,
PLM, Sales & Marketing, HR, Service
Transaction Processing
Users
Sensor
Based
Services
AnalystsManagersExecutives
Operational
Reporting
Profitability
Analysis
Performance
Scorecards
Consolidation
& Compliance
Forecasting
& Modeling
Network
Optimization
Inventory
Optimization
Portfolio
Analysis
Reporting Planning
Think Work Manage
11. • Perform true global
consolidation by bringing
together financial data
from any source
• Automate consolidation process
to improve speed, consistency,
and auditability
• Capture and apply accounting
rules to meet local reporting
standards worldwide
• Use familiar spreadsheets to
build sophisticated financial
statements with drilldown links
Think Work Manage
Global Financial Consolidation
Make more informed financial decisions with a single, accurate,
global view of financial position
12. Drivers
Resources
Activities
Statistics
Costs / Revenue
Transactions
Cost Pools
% Distributions
Rate X Volume
Models
Methods
Profitability
Engine
• Achieve global view
of profitability from
multiple data sources
• Calculate profitability
based on user-definable
rules and formulas
• Analyze profitability
along any dimension
including geography,
product, channel,
segment, customer,
organization, etc
Think Work Manage
Profitability Analysis
Achieve greater insight into the profitability of global operations and
provide actionable information for driving margin improvement
13. Scenarios
StrategyProjects
Metrics &
Ranking
Balanced
Portfolio
• Define: Build consensus by establishing and
communicating a common framework for
evaluating projects
• Evaluate: Simulate the impact of business
change by evaluating “what-if” scenarios
• Select: Rate and rank portfolios to ensure
strategic fit and/or maximize return on investment
• Integrate: Ensure individual project success by
seamlessly connecting with Oracle Projects for
tracking and planning
• Communicate: Streamline the delivery of project
portfolio status and decisions to
global stakeholders
Think Work Manage
Project Portfolio Analysis
Balance and align global projects with organizational objectives
and strategy
14. • Increase profits through asset rationalization
- Model supply chain to determine optimal mix and
location of facilities and equipment
- Analyze scenarios via geographical visualization
• Reduce costs through dynamic sourcing
- Leverage network plan to improve sourcing,
inventory, and replenishment strategies
• Manage global risk more effectively by
anticipating supply and demand fluctuationsGraphical Simulation of Network
Think Work Manage
Strategic Network Optimization
Create optimal supply chain networks by continuously evaluating the
cost and revenue impact of global supply & fulfillment decisions
15. InventoryCost
Product Delivery
10 30 50 75 80 85 90 95 100
Without
Oracle
With
Oracle
LowerLower
InventoryInventory
CostCost
ImproveImprove
On-TimeOn-Time
DeliveryDelivery
• Maximize on-time product
delivery while minimizing
inventory costs
• Improve delivery flexibility by
storing common subassemblies
which are completed only when
an order is placed
- Account for global demand,
supply & lead-time variability
- Select the best global inventory
investment strategy
• Reduce inventory write-offs
Think Work Manage
Global Inventory Optimization
Optimize global inventory levels & locations based on
anticipated demand
16. Daily Results,Daily Results,
Flexible PeriodsFlexible Periods
Flexible ComparisonsFlexible Comparisons
MultipleMultiple
CurrenciesCurrencies
Graphs /Graphs /
TrendsTrends
PerformancePerformance
Measures (KPIs)Measures (KPIs)
Reports w/Reports w/
DrilldownDrilldown
• Get rapid results with
an out-of-the-box
mgmt reporting system
• Get the right
information with role-
based dashboards
• Get complete
information with
seamless drilldowns
• New in R12:
- 6 dashboards, 49 KPIs, 90 rpts
- A focus on global sourcing,
purchases, and supplier mgmt
Drag & DropDrag & Drop
PortletsPortlets
Think Work Manage
Real-Time Operational Reporting
Make better and faster decisions at dramatically lower cost
17. Marketing &
Sales
Intelligence
Service
Intelligence
Procurement
Intelligence
Supply Chain
& Order Mgt
Intelligence
Financial
Intelligence
Human
Resources
Intelligence
Pipeline
Analysis
Sales
Forecasting
Opportunity
Analysis
Quota
Analysis
Marketing
Analysis
Lead
Conversion
Absence
Analysis
Compensation
Analysis
Talent
Management
Workforce
Profile
Turnover
Trends
Return on
Human Capital
A/R & A/P
Analysis
GL / Balance
Sheet Analysis
Customer
& Product
Profitability
P&L Analysis
Expense
Management
Cash Flow
Analysis
Supplier
Performance
Spend
Analysis
Procurement
Cycle Times
Inventory
Availability
Employee
Expenses
BOM Analysis
Order
Linearity
Orders
vs. Available
Inventory
Cycle Time
Analysis
Backlog
Analysis
Fulfillment
Status
Customer
Receivables
Activity
Analysis
Customer
Satisfaction
Resolution
Rates
Service Rep
Effectiveness
Service Cost
Analysis
Service
Level Trends
Next Generation DBI Low TCO Preserved
Business-friendly
Logical Layer
EBS Business Intelligence
18. Release 12 Enables You To…
Think Globally
Work Globally
Manage Systems Globally
Increase productivity with global processes
that cross applications, divisions, and regions
19. • Reduced pop-ups and
duplicate screens
• Re-designed and streamlined
entire workflows
• Reduced the number of steps
to complete key tasks
• Improved overall look & feel
and visual style
• Increased personalization
capabilities
• Campaign Management
• Customer Support
• Collections & Payments
• Loan Management
Improved Workflow in Targeted Areas
• Financial Consolidation
• Online Candidate Registration
• Absence Management
• Salary Administration
• Self-Service Purchasing
• Sourcing
• Supplier Collaboration
• Business Intelligence
Think Work Manage
A New User Experience for R12
Accelerate global roll-outs with simplified business flows and user interface
20. Increase the efficiency of shared services and single database operations
with streamlined processing, reporting, and access across operating units
Single
Global
Database
Shared
Service
Center
Org 3Org 2Org 1
Examples: Payables, Purchasing, Collections, HR
Drive
Shared
Services
with R12
Financial
Management
Initiatives
Think Work Manage
Global Financial Management
21. Single Responsibility
Holland
Legal Entity
Denmark
Legal Entity
Belgium
Legal Entity
Belgium
Operating Unit
Holland
Operating Unit
Denmark
Operating Unit
Perform multiple
tasks across
operating units (OUs)
without changing
responsibilities
• Define and manage OUs from a central location
• View and manage customers across OUs
• Enter and pay invoices across OUs
• Receive goods across any OU
• Negotiate with suppliers for your enterprise, not just your OU
For Example:
Global Financial Management:
Multi-Org Access
Increase the efficiency of shared services and single database operations
with streamlined ACCESS, processing, and reporting across operating units
Think Work Manage
22. Single subledger
transaction (e.g.
invoice, payment)
can create multiple
accounting entries
• Ensure both corporate
visibility and local
compliance by automatically
creating accounting for all
legal entities
• Simplify inter-account
reconciliation for key
business flows such
as procure-to-pay or
order-to-cash
• Streamline reporting and
inquiries by leveraging a
common and consistent
data model across all
subledger applications
Ledger B
French GAAP/IAS
Plan Comptable
French Calendar
EUR
Ledger A
US GAAP
US COA
US
Calendar
USD
Subledger
Transaction
Dr Cr
Think Work Manage
Global Financial Management:
Subledger Accounting
Increase the efficiency of shared services and single database operations with
streamlined access, PROCESSING, and reporting across operating units
23. LedgerLedger
SetSet
LedgerLedger
SetSet
Ledger Set Benefits:
• Cross/Multiple Ledger processing and reporting
• Data and definitions that can be shared and secured
• Native support for multiple accounting representations
French Rules
Plan
Comptable
French
Calendar
EUR
Ledger BLedger B
Must Share:Must Share:
CChart ofhart of
AccountsAccounts
CCalendaralendar
US GAAP
US COA
US
Calendar
EUR
Ledger ALedger A
US GAAP
US COA
US
Calendar
GBP
Ledger DLedger DLedger DLedger D
Defined by 4 C’s:Defined by 4 C’s:
• AccountingAccounting
CConventiononvention
• CChart ofhart of
AccountsAccounts
• CCalendaralendar
• CCurrencyurrency
Reporting
Currency
Ledger CLedger CLedger CLedger C
US GAAP
US COA
US Calendar
USD
Global Financial Management:
Ledger Sets
Increase the efficiency of shared services and single database operations with
streamlined access, processing, and REPORTING across operating units
Think Work Manage
24. • Diagnose access and
process control
violations and take
corrective action
Think Work Manage
Certify and Report Results
Track Compliance Status, Document Findings, Mitigate Exceptions
Assess
Risk &
Controls
Scope
Audit
Program
Test
Controls
Document
Processes
Create Risk &
Control Library
• Strengthen application
control environment with
continuous monitoring
• Ensure auditability
via secure change
control and history
Governance, Risk, & Compliance
Document, test, monitor, and certify ongoing compliance with
Sarbanes-Oxley, JSOX, HIPAA and other global regulations
25. • Single Repository of
transactions for global
business insight
• Centralized rules applied
to transactions to manage
globally and reduce risk
• Automation of tax
processes on transactions
to improve operational
efficiency
• Extensible architecture
that supports additions,
e.g. Self-assessed
Use Tax
Tax
Transactions
Tax
Setup/Rules
Internet
Expenses
Receivables
Order
Management
General
Ledger
Purchasing
Internet
Procurement
Inter-Company
Invoicing
Payables
E-Business Tax
Centrally manage tax transactions across entire E-Business Suite
Think Work Manage
26. <Insert Picture Here>
“We’ve provided corporate
assurance from a controllership
perspective by centralizing our
foundational accounting activities,
defining our corporate policies and
procedures, and standardizing our
processes.”
Anthony Salcido
VP and Corporate Controller,
Toyota Motor Sales USA
27. Higher quality products & svcs
Lower employee turnover rate
Lower hiring and training costs
More productive and skilled
employees
Reduced employee downtime
during the on-boarding, transfer,
and off-boarding process
Benefits
Expense, Productivity
& Revenue Improvements
Increase in employee morale at all
levels of the organization
Reduced risk from outdated
Information Technology
Other Improvements
BusinessBusiness
EnvironmentEnvironment
SG&A Expense
Sales / Services
Credibility &
Investor Confidence
Risk
Employee Satisfaction
IncomeIncome
StatementStatement
Workforce
Performance Mgmt
• Cascading Objectives
• Appraisal Uplifts
Learning
Management
• Workforce Certification
• Applicant Support
• Web Conferencing
iRecruitment
• Auto-Search
• Integration w/ Offers
• Embedded Analytics
• Assessments
News
Global Talent Management Think Work Manage
28. Mexico Sweden
RussiaNorway Poland
KuwaitDenmark
UAE Finland India
New in R12: Localizations expanded for
10 countries
Oracle now has localizations for 30 countries
covering 87% of world GDP
• Enterprise & workforce management
• Workforce sourcing & development
• Compensation & benefits management
• Payroll management
Business
Process
Examples
Think Work Manage
Human Resource Localizations
Manage all employees within a single system while adhering to
local, in-country regulations
30. HCM Intelligence - New Features
• For line managers and human resource professionals,
we have dashboards, KPI’s, and reports for:
- Employee workforce (headcount, salary and turnover)
- Contingent workers
- Absence (duration and occurrences)
• For the Chief HR Officer we have:
- Workforce (headcount, salary and turnover)
• For the budget manager we have:
- Workforce budgeting (headcount and costs)
• For the benefits manager we have:
- Open enrollment (number of elections)
Think Work Manage
32. Key Features/Functions in HRMS
NEW FUNCTIONALITY
• Workforce Performance
Management
• iRecruitment Offers
• HR Checklists
• HR Global Transfers
• All new salary
administration
• Enhanced Compensation
Workbench
• Total Compensation
Statement 1
NEW TECHNOLOGY
XML Publisher
• All EEO reports
• Qtrly Tax Return Worksheet
• Employee W-2
• Retro Notifications Report
• And more…
New User Experience – Key Highlights
• iRecruitment - Completely re-designed
Candidate Registration
• Absence Management - Updated
business flows and entire look-and-feel
• Salary Administration - Vastly improved
UX for Salary Information, including high-
interactivity embedded analytics
• Competency Profile - Completely re-
designed user experience1
Available in FPK_RUP1
Think Work Manage
33. Chargeable Subcontracting
Automatically create replenishment orders
and track component allocations & inventory
for sub-contracted manufacturing (e.g.
Shikyu)
Golden Tax Support for China
Provide compliant VAT calculation, invoicing,
and tax reporting via China-certified “Golden
Tax” software
Customer Acceptance, Deferred Revenue
and COGS
Recognize and account for COGS and revenues in
the same proportion, based on flexible
contingencies & within the same accounting period
Periodic Average Costing
Support accounting compliance requirements
in territories such as China/Taiwan
Asia Pacific is
the factory floor
for the world
In 2005, China’s
global trade
surplus more
than tripled
Think Work Manage
Manufacturing Practices for APAC
Satisfy local requirements to compete in key outsourcing regions
34. Supplier Management
Adv. Procurement for Materials & Services
Achieve Best Cost, Quality & Delivery via Real-Time Supplier Collaboration
Expanded Supplier
Management
and Enablement
Unified Work-Center for
All Procurement
Responsibilities
New Support for Complex
Goods & Services
Think Work Manage
36. Procurement for Complex Services
Process – Author Contract Line
PO Line with
information from
Negotiation
Think Work Manage
37. Procurement for Complex Services
Process – Author Contract Line
Define Scope of
Work
Attach Scope of
Work as a document
Financing Terms:
- Advance Amount
- Recoupment Rate
Retainage Terms:
- Max. Retainage Amount
- Retainage Rate
Associate
Project, Task,
Expenditure
Think Work Manage
38. Supplier Scorecard
Customize dashboard view to add
more reports, KPIs, update KPI
list, remove reports, portlets or
add custom reports, KPIs etc.
Each supplier will
only see their data.
View trend data over various
time periods
Think Work Manage
39. MES for Discrete & Process Manufacturing
Control Demand-Driven Mfg with Integrated Shop Floor Execution
System Automation & Control
Deliver Real-Time Shop Floor Visibility to Multiple Layers of Management
Reduced TCO / Complexity via Integrated Mfg Mgmt & Production Execution
MES
ERPERP
Corp Mgmt
Shop Floor Control
Production Mgmt
Process Engineer
• Manage recipes & advanced
process instructions
Production Supervisor
• Create & manage batch status
• Log non-conformances
Dispensing / Prod Operator
• Pre-weigh designated
ingredients
• Process batch operations
Operator
• Work from dispatch list
• Record transactions, quality
info, work completion, and time
• View work instructions and
component info
• Report production exceptions
Supervisor
• Review & resolve exceptions
• Monitor shop floor progress
MES for Discrete Mfg MES for Process Mfg
40. Optimize
Modes
& Routes
• Plan across multiple legs, tiers, nodes,
and modes (truck, air, train, ocean)
• Handle all supplier inbound and
customer outbound deliveries
• Display results via intuitive, graphical UI
Automate
Execution &
CollaborationPayments
Event Mgmt
• Manage internal and 3rd
party fleets
(eg. LSPs) in the same system
• Enable partners to transact and
“self-update” (eg. pick-up request)
• Handle exceptions via automated
event management notifications
Integrated with Shipping, Receiving, Inventory Management, and Purchasing
Think Work Manage
Global Transportation Management
Drive down logistics costs and increase on-time delivery by managing
the international movement of goods within a single, scalable system
41. Streamlined NPI and Product Data Mgmt
Drive Innovation and Improve Product Profitability
Product Introduction
• Enhanced New Product Intro Flow
- Embedded Document Entity
- Enhanced Multi-Org and Multi-Level
Structure Mgmt
- Operational Attribute Change Mgmt
Product Information Mgmt
• Inbound Data Sync and Data Quality
Mgmt (Import Workbench)
• Workflow-Based Change Controls for
Item and Structure Imports
• 360° Transaction View of Product
from EBS and External Data Sources
42. Oracle PIM Data Hub Solution
Role of Import Workbench
Data Quality &
Change Control
Consolidation
Access
& Search
UCCnet /
GDSN**
Import &
Synchronization
Other Apps / Systems
Customers /
Suppliers
Engineering
CRM
Online Catalog
ERP
Manufacturing
XML
Output (print
catalogs, data
sheets, etc.)
Data Pools
Syndication &
Publication
*
Product
Data
Repository
Import
Workbench
Think Work Manage
43. Common Asset Repository
Enhanced Fleet Asset Management for Mobile Assets
Mobile / Wireless Work Execution
Enhanced Budgeting and Forecasting
Industry Specific
- Life Sciences: Support for 21 CFR Part 11
- A&D: Support for Rotable Parts and MEL/CDL*
Plan
Build /
Acquire
Operate /
Maintain
Retire /
Dispose
CommissionC
o
n
c
e
p
t
R
e
t
i
r
e
m
e
n
t
Monitor Performance
Asset Lifecycle Management
Adopt a Holistic Approach to Managing Capital Assets
*Minimum Equipment List, Configuration Deviation List
Think Work Manage
44. AssetAsset
Asset Lifecycle Management
Oracle provides for tracking of every asset throughout it’s lifecycleOracle provides for tracking of every asset throughout it’s lifecycle
AssetAsset
InstallInstall
Design/Design/
SpecifySpecify
BusinessBusiness
ModelingModeling
CapitalCapital
PlanPlan
OperateOperate
MaintainMaintain Construct/Construct/
ProcureProcure
ManageManage
BudgetBudget
DisposeDispose
DecommissionDecommission
Think Work Manage
46. Mobile Work Order Capability
Information Dashboard
Work Queue
Work Query
Asset Details
Transactions
Charge Time
Material Issue/Return
Work Completion
Enter Inspection Results
Enter Meters Readings
Problem Reporting
Create Work Request
Create Work Order
Enter Quality Results
Enter Meter Readings
Create Work Order Approvals
Whether remote or not, a
technician has just one
place to go for all work
order information.
Think Work Manage
47. • Efficiently resolve issues at the customer’s convenience regardless of
geographic location
• Coordinate the delivery of all global services within a single system
- Self-service & agent-assisted
- On-site repair
- In-house repair & refurbishment
• Increase revenues while decreasing contact, research & execution costs
- Outsourced / 3rd
party services
- Internal issues (help desk)
- Investigations (case mgmt)
Customer Support
Initiate service requests 24x7
plus interact with service reps
online via new screens for
“internal” & “external” customers
Case Management
Manage key activities related to
cases / clients / involved parties
and securely share information
across geographies or agencies
Field Service
Coordinate service delivery
across time zones, schedule
outsourced services globally,
utilize digital maps to route reps
Think Work Manage
Global Customer Service
Drive revenue and customer loyalty with superior customer service
48. Think Work Manage
• Drive service revenue
by enabling maximum
number of service
visits for each service
representative
• Drive cost reduction by
reducing mileage,
travel time, and cost
Optimizing street-level
routes enables you to:
Utilize Digital Maps to Route Reps
Minimize drive time, maximize customer face time
49. Release 12 Enables You To…
Think Globally
Work Globally
Manage Systems Globally
Reduce implementation, integration, and
management costs of global applications
50. Only Oracle…
• Supports all languages and
localizations in same database
• Scales to very large volumes
via RAC and Grid Computing
Lower Cost
• Consolidate data centers
• Administer fewer systems
• For each new flow,
leverage existing setups
and reference data
Better Automation
• Standardize, document,
and audit processes
• Integrated cross-
application business
flows
Better Information
• All detail available
for drilldown
• Deploy DBI in weeks
vs. quarters or years
for a traditional
warehouse
Think Work Manage
Dramatically Lower IT Costs
through System Consolidation
51. • Provide enterprise-wide,
standards-based security
- Single sign-on
- Corporate directory
- Access / identity management
- Identity federation
• Simplify security administration
- Decentralized, delegated user admin
- Automated & self-service provisioning
with approvals
- Extended IT and system admin security
with DB tools (e.g. DB Vault)
• Continuously monitor environment
- Security dashboard / reports
- Best practice & typical violations
Audit & Compliance
Government mandated
accountability is driving new
scrutiny of security
Cost
User provisioning, de-provisioning
and re-provisioning are often
manual and labor-intensive
Manageability
Multiple user communities
require management (clerical,
self-service, customers, suppliers)
Risk
Without control of data integrity
and access, business risk
increases
Think Work Manage
Secure the Global Enterprise
Address global security pressures with a comprehensive
security portfolio
52. Flexfields – User definable data key
Folders – User tailorable forms
Workflow – Configurable business process flow
Custom Library – Directory for customer extensions (forms)
OA Framework / Forms Personalization –
Configurable page “look & feel”, navigation, tabs, fields, buttons
XML Publisher – Flexible report / document output
Eliminate costly
customizations
Preserve configurations
through upgrades
Accelerate systems
deployment
Think Work Manage
Configure, Don’t Customize
Highly configurable global system lets you tailor the system
without programming
53. • Enable key integration types
- Business to Business
- Enterprise Application Integration
- Business Process Management
- Business Activity Monitoring
• Support industry-standard
messages
• Support standards-based
XML documents
• Search and view available
interfaces via powerful UI
• Automatically keep in step with
source code via standard patching
A Catalog of All EBS Integration Points
• Web Services
• Public Java & PL/SQL APIs
• Business Events
• Batch Interfaces
Think Work ManageComprehensive Integration Repository
Simplify and accelerate systems connectivity
54. BPEL Process Manager
Step
1
Step
2
Step
3
Step
4
Step
5
Business
Process
Oracle
EBS
Siebel
CRM
PeopleSoft
Financials
Custom Order
Application
Mainframe HR
Application
New Web
Application
• Standard Interfaces
• Cross-application maps
• Quickly integrate
heterogeneous
applications using an
intuitive, graphical UI
• Manage system
performance via web with
a user-friendly console
• Reduce connectivity
headaches with
pre-packaged, standard
interfaces for applications
and legacy systems
• Built on widely adopted
industry standard
language (BPEL)
Think Work ManageNext Gen. Business Process Mgmt
Integrate Oracle, 3rd
party & legacy applications to extend
process automation
BPEL – Business Process Execution Language
55. Merchandising
Invoice
Matching
Sales Audit
Stock Ledger
Accounts
Receivable
Cash
Management
General
Ledger
Accounts
Payable
E-BusinessFinancials
• Matched invoices
• Credit notes
• Debit memos
• Rebates
• Suppliers
• Partners
• Addresses
• Freight terms
• Lower cost integration between disparate systems
• Better performance with integrated business flows across applications
Inbound Retek Data
Outbound Financials Data
• Daily sales
• Cash and deposits
• Inventory
• Sales data
• Payment terms
• GL accounts
• Currency rates
Integration with Core Applications
Oracle | Retek Integration with BPEL
Think Work Manage
56. Web/Call Center/Sales ForceWeb/Call Center/Sales Force
Identify
Customer
QuotingQuoting
Oppty Info.
Quote Status
Quote Value
OrderOrder
ManagementManagement
Billing
OpportunityOpportunity
ARAR
Account
Mgmt
Browse & Search
Products/Services
CustomerCustomerProductProduct
Two way synch
Oracle <> Siebel
Siebel CRM On Demand
Siebel/Oracle
Oracle
Installed Products
One way synch
Oracle > Siebel
Tele, FieldTele, Field
ServiceService
Quotes
Orders
Install Base
Service Requests
Invoices
Install BaseInstall Base
Initial customer data load from Oracle EBS to
Siebel CRM On Demand
• Integrate customer creation flow from CRM
On Demand to Oracle EBS
• EBS Customer Data Quality Management
(DQM) tools available within CRM On
Demand
• Support bi-directional synch of customer and
contact
• Product Master maintained in Oracle EBS
and synched to Siebel CRM On Demand
• Convert CRM On Demand opportunity to
Oracle EBS quote
Customer and product context are passed
from CRM On Demand opportunity to Oracle
EBS quote
Quote status presented back in CRM On
Demand
Quotes, orders, install base, service requests
from Oracle EBS are presented within CRM
On Demand
CUSTOMER AND PRODUCTCUSTOMER AND PRODUCT
INTEGRATIONINTEGRATION
OPPORTUNITY TO QUOTEOPPORTUNITY TO QUOTE
360 DEGREE CUSTOMER VIEW360 DEGREE CUSTOMER VIEW
Integration Solution:
Siebel CRM On Demand to Oracle E-Business Suite
Think Work Manage
57. • Manage entire systems
infrastructure (apps, middleware,
DB, H/W) from a single console
• Provide visibility across dev, test,
and production systems
• Proactively monitor KPIs and
events with alert notifications
• Drive root cause analysis with
graphical topology views and
config / patch level comparisons
• Accelerate EBS provisioning with
automated system cloning
• Open integration with 3rd
party
products and mgmt frameworks
Think Work ManageApps Management Pack for EBS
Consolidate and simplify systems management
58. Why Upgrade?
All Customers Benefit
Straight Talk from Customers and Partners
“Banks, taxes, payments, and accounting –
everything that becomes centralized will bring
Emerson tremendous efficiencies.”
-- Greg Harre, Controller for Emerson Tool Company
“Oracle continues to invest in a better user
experience in E-Business Suite Financials Release 12
—from centralized accounting, tax and supplier
maintenance to a new user interface.”
-- Sean Malinski, Accenture Partner, Global Business Solutions -
Oracle Practice
“We have 60 Sets of Books and see tremendous
efficiencies with running processes across these
SOBs using Ledger Sets.”
-- Keith Dunkin, Finance Manager - Systems & Support, Alcoa
• Manage complexity at
lower cost
• Comply with international
regulations and standards
• Reduce upgrade risk
Multi-National
• Lower TCO
• Improve user experience
• Reduce upgrade risk
Domestic
Think Work Manage
59. • Ensure patch compatibility with
customer’s installation and
automatically alert for incompatibility
• Leverage faster programs to analyze
patch prerequisites
• Generate custom “read me”
instructions based on customer-
specific setup and configuration
• Automatically consolidate “read me”
instructions for multiple patches and
eliminate redundant steps
• Automatically detect patches that
have already been downloaded
(i.e. maintain download history)
Think Work Manage
Why Upgrade?
Easier Maintenance
E-Business Suite Patching: Minimize system downtime
60. – Planning
– Procurement
– Manufacturing
– Logistics
– Service
– Maintenance
– Product Lifecycle Mgmt
– Sales & Marketing
– Finance
– Human Resources
– Projects
– Contracts
– Order Management
– Configurator
Includes Over 2,350 New Capabilities
• 50% Industry Specific Capabilities
• 50% Cross-Industry Capabilities
Includes 11 New Modules/Products
Why Upgrade?
Most Comprehensive Solution
The Global Business Release
Think Work Manage
62. <Insert Picture Here>
“The ability to access multiple operating units with a single
responsibility can simplify SOX compliance monitoring.”
-- Pam Bateman, Business Solutions Manager for Finance
“Banks, taxes, payments, and accounting – everything that
becomes centralized will bring Emerson tremendous efficiencies.”
-- Greg Harre, Controller, Tool Company
From a Global Customer
Feedback from Release 12
Training, October 2006
63. <Insert Picture Here>
“In our opinion Oracle's EBS 12 is a significant
step forward in the integrated suite approach to
enterprise applications. The Suite is functionally
rich and serves the global enterprise well. As a
tightly integrated suite of products, businesses
will realize significant gains from the
interoperability of the suite environment.”
From a Leading Analyst
Executive Brief:
Oracle E-Business Suite R12
October 2006
64. <Insert Picture Here>
“Release 12 features will help solve our clients’
biggest business process and industry-specific
challenges and we look forward to partnering
with Oracle and our joint clients.”
A. Mitchell
IBM Global Business Services
Americas Oracle Practice Lead
65. <Insert Picture Here>
“Many clients are evaluating whether to upgrade
from Oracle E-Business Suite 11i to Release 12
or wait for the larger Fusion release. There are
significant application and architecture changes
in Release 12. Upgrading now will help build the
foundation to prepare for Fusion—maximizing
business value while mitigating risk.”
Sean Malinski
Accenture Partner, Global
Business Solutions - Oracle
Practice
66. R12 is the Global
Business Release
Think GloballyThink Globally to make the right decisions
Work GloballyWork Globally to be more productive
Manage Systems GloballyManage Systems Globally to lower cost and
increase performance
Brought to You by Oracle Applications Unlimited
Editor's Notes
CEOs are driving supply chains offshore:
You see examples daily of offshore manufacturing, from household goods to business products.
Additionally, leading companies are using offshore sources earlier in their own value chains, including engineering design and new product research.
To make off-shoring work, companies need timely, detailed communication with distributed and outsourced supply sources.
[NEXT]
So out of these groupings emerges a sort of CEO and executive agenda. How will you grow your business this year and in the coming years?
The good news is that there are continued signs of global economic recovery. In fact, 80% of the world’s top corporate CEOs said in a recent survey that their primary objective has shifted from cost-cutting to revenue growth. And you see that focus reflected in this agenda. However that renewed focus on growth puts new demands on the business.
[NEXT]
=============================================
[Note to Presenter: The next few HIDDEN slides elaborate on each of these agenda items. In most cases you can skip ahead -- because the next question, is if these are the things that CEOs care about, what standing does a software company have to talk about these things?]
So out of these groupings emerges a sort of CEO and executive agenda. How will you grow your business this year and in the coming years?
The good news is that there are continued signs of global economic recovery. In fact, 80% of the world’s top corporate CEOs said in a recent survey that their primary objective has shifted from cost-cutting to revenue growth. And you see that focus reflected in this agenda. However that renewed focus on growth puts new demands on the business.
[NEXT]
=============================================
[Note to Presenter: The next few HIDDEN slides elaborate on each of these agenda items. In most cases you can skip ahead -- because the next question, is if these are the things that CEOs care about, what standing does a software company have to talk about these things?]
Performance Management continues to rank as one of the top initiatives for corporate executives. Oracle’s ability to deliver information driven applications that proactively guide users to make the most informed decisions is at core of Oracle’s Corporate Performance Management applications. CPM continues to deliver applications focused around management reporting and planning and modeling that cover reporting, profitability and cost optimization, scorecards, consolidation, compliance and planning, budgeting and forecasting
Let’s take a closer look at each one of theses….
Oracle ICM R12 provides segregation of duties compliant access provisioning that is a automated preventive control itself for security embedded in customers&apos; ERP system. This helps to prevent potential financial and operational risks and increases reliability of security controls for customers.On top of application setup values, ICM will help you to monitor profile options stating R12. This is continuous monitoring that leaves no time gap in audit trail. It reflects all changes and provides details on when, who, and what has been changed. Furthermore, application setup values and profile options could be changed at supplier sites, ICM will track those changes for you as well. All the change history will be presented not only online, but also in a XML Publisher report. Application Controls Monitoring (ACM) also provides a spread sheet upload feature for &quot;recommended values&quot;.
Profitability Manager integrates the functionality of Oracle Performance Analyzer and Oracle Activity-Based Management applications into a single, comprehensive solution for the calculation, analysis, and reporting of profitability.
The multi-dimensional model allows allows analysis and reporting along any dimension, including product, customer, channel, activity, business unit and even transaction.
Powerful analytical capability is driven by an open allocation engine, using your preferred methodology, from the simple to the complex, including activity-based management concepts.
All Project Management enhancements listed as well as new product are available in Projects Family Pack M (FP.M), which was released in May 2005, and can be applied on top of versions 11i.7 and above. Highlights specific to R12 are:
Uptake of MOAC, SLA, etc.
Uptake of Complex Payment project with Procurement and Payables
Uptake of AP Lines, etc
Project Portfolio Analysis
Rapidly run multiple scenarios (of project groupings) to help determine which group “best” meets your business objectives.
(Note -- Application does NOT recommend &quot;best&quot; scenario)
Define business objectives with relative weightings
Financial objectives such as NPV, IRR
Competitive objectives such as market share, growth
Score projects against objectives
Rank projects within scenarios (i.e., to help gauge which project to remove)
Align projects to resources and corporate objectives by:
Selecting best portfolio
Defining how projects should be ranked (financial, strategic, technical, etc.)
Scoring and ranking
Balancing portfolio based on priorities and resources
Developing scenarios and recommending best portfolio
Allocating funds and starting project
Assessing how portfolio of projects and programs is performing to plan
Strategic Network Optimization (SNO)
Specifically it enables you to determine your optimal dynamic sourcing strategies, rationalize your capital assets, optimize your product and customer mix, manage your risk more effectively, and simulate changing business conditions to develop strategies and contingency plans. We will discuss each of these areas in more detail.
New in R12: Provide input to sourcing rules / priorities, inventory strategy, replenishment strategy, forecast analysis via integration with EBS in R12
Models all nodes of your supply chain network (mfg facilities, distribution centers, stores, suppliers, and customer facilities) along with costs like transportation, operating, sourcing, storage, labor and so on.
Output = graphical simulation of the impact of different situations like demand scenarios, integration of new businesses and targeting of new markets, evaluation of outsourcing decisions, and decisions of which facilities to ramp-up or shutdown
Outputs are essentially sourcing rules and priorities. This is used to calculate inventory strategy (IO) and replenishment strategy (ASCP) and Forecast Analysis (DP), as well as the sales and operations planning process.
Leading solution for 15+ years, 300 customers
Sell to all industries with complex supply chains; strong install base in CPG, Process, and Distribution
Use as competitive differentiator – Complements IO as ‘door opener’
Used by companies like J&J, Cargill, BMW, Nabisco
BENEFITS:
Reducing costs through dynamic sourcing
Increasing profits through asset rationalization
Increasing revenue with customer or product segmentation
Managing risk more effectively
Simulating changing business conditions
Oracle can help you take control of your inventory management problem, and will help you maximize customer service while minimizing inventory investment. This means you can improve your performance to your customers while simultaneously reducing your costs and becoming more competitive. Oracle helps you react quickly to changing conditions, allowing you to minimize your exposure to the risks inherent in uncertain economic times. Reducing the inventory investment required to achieve competitive delivery performance to your customers not only reduces your costs, it also makes you less susceptible to large inventory write offs.
Oracle’s unique stochastic optimization technology balances the risks and determines the optimal level of inventory investment, at the right place in your supply chain to meet your customer service requirements.
We determine the optimal inflection point in trading off a high customer service level with inventory investment, production, procurement, and transportation cost, revenue and profit. By having the capability to compare alternative scenarios, you can choose the best inventory investment strategy.
Key capabilities are:
Reduce inventory without sacrificing customer service by looking at postponement and risk pooling strategies
Manage supply chain variability by looking at demand, supply, and lead-time variability
Choose the best service level strategy based on cost and revenue – use inventory budget constraints to determine the best allocation of inventory and calculate the service levels that you can attain based on your budget
Invest in the most profitable channels, products, and customers by setting service levels at different levels
Manage seasonality and product life cycle characteristics, and recommend time-phased safety stock across your entire supply chain to supply planning
Out of the box integration – the tool is designed with planners in mind and can be used out of the box without the need to program complex algorithms; you can therefore implement it more quickly and achieve almost instant business benefits
Oracle Daily Business Intelligence (DBI) delivers pre-built analytic application content through embedded integration with the Oracle Business Suite (EBS) OLTP transaction system. DBI covers all functional areas including: CRM, Financials, Procurement, Supply Chain, HR, Projects and Order Management. DBI promotes a rapid implement timeframe and has a very low Total Cost of Ownership (TCO).
This next generation offering (Fusion Intelligence for EBS) renders all the same pre-built metrics and integration via an industry standard BI tool. This allows for tremendous flexibility for end-users of a business to consume the content with little or no involvement from IT in a true self-service fashion.
The low cost of ownership of DBI is largely due the minimal data movement involved in producing hundreds of day-to-day operational metrics. This continues to be the case. Most of the EBS application setup and security rules are leveraged in this minimal data processing (mainly high-performing summaries).
But the resulting schema that is used for analysis (in the classical DBI) is a complex mixture of OLTP and some light summaries. Any slightest change to the metrics being consumed required some level of knowledge of this schema. That limitation goes away as the complex schema is unlocked and exposed via a very business-friendly logical layer in the OBIEE tooling. This allows for a very Data Warehouse style analysis but directly off EBS.
Notes form John’s preso:
and one of the coolest things about this release is the new look and feel. Our user experience team has benefited tremendously from the acquisitions. We have more than tripled our commitment to user experience and added experts from across the acquired product lines. This has been a huge benefit to our usability lab and we think you will notice a big difference – with overall improved experience which included reduced time to complete tasks, screens that can be personalized by the end user and a more approachable blue interface
Transition: After the incredible presentation we had last year with Versace, we had a tough challenge to find a customer that could make software seem as sexy as Madonna could. But our world-class marketing team was up to the challenge and they found a great story. &lt;&lt;CLICK&gt;&gt;
Accounting Setup Manager
Define and manage your Ous and their relationships to Les and Ledgers in a central location
Collections
View and manage customers across Ous and within the context of a global collections currency. (+ collections tasks can be done across OU: dunning letters, calls, reporting, etc.)
Global Purchase Agreements
Negotiate with your suppliers for your enterprise, not just OU
Payables
Enter and pay invoices across OUs
Customer Data Management
View customer accounts, merge and import data for multiple Ou
Supply Chain: receiving transactions across any OU (work project, po, req) + user can select an inventory item from any OU.
Let’s begin by taking a look at the new and improved ledger structure.
Ledgers are defined the 4 C’s: COAs, Calendars, Conventions (accounting) and Currencies
Ledgers – each one is separate. SOBs are gone in R12, Ledgers replace SOBs. Data is in the Ledger, and the management is in the Ledger Set.
Many Ledgers in one set:
Open and close as one
Report totals and details as one
Translate currencies within the set
Make entries across the set
Dual ledgers can be complete or adjustments only. Multiple Ledgers can also be used to represent currencies, or for management reporting.
Immediate opportunity after upgrade.
The next thing is to start working your Ledgers into Ledgers Sets. They do need to share a common COA and calendar so this is an opportunity (if you haven’t already done so) to standard on a single global COA. I’ve spoken to organizations that have 60 SOBs or over 100, they’re ideal candidates for taking advantage of Ledgers Sets.
Eliminates manual workarounds which minimized mistakes
Net New on R12 is 1. compliant access provisioning which prevents SOD violations at the time of access provisioning. 2. ICM now tracks profile options changes continuously. 3. Changes of application setup values at suppliers sites are tracked. 4. Recommended values (industry best practices) can be uploaded with excel spreadsheet into ICM&apos;s application controls monitoring Talking points on this slide: Internal controls manager provides a complete end to end solution for any risk based compliance regulatory. First of all, it helps customers documenting and centralizing process definitions and risk and control metrics to ensure consistency and repeatability. Secondly, it has a full audit/testing capability to make audit operations transparent. On top of that, it provides automated controls, such as SOD and application controls monitoring, to reduce workload of internal auditors. Thirdly, signing officers can use ICM to sign off on processes, organizations, and even financial statements for accountability. Above all, it allows top executives and managers to see progress and issues throughout the whole compliance process with adequate security. All activities and progress status are tracked in ICM with full audit trail. Lastly, customers can share seeded reports with external auditors as proof of internal controls existence and their efficiency. This compliance solution by Oracle reduces risk through continuously controls monitoring, reduces costs with reliable and repeatable compliance processes, and ensures auditability via change control and history.
More notes:
These features will be available pre-R12 in Financial Consolidation Hub minipack D and Internal Controls Manager minipack E.
Internal Controls Manager supports the various business activities required for Section 404 compliance, as well as for other risk and process-based audits.
Oracle ICM R12 provides segregation of duties compliant access provisioning that is a automated preventive control itself for security embedded in customers&apos; ERP system. This helps to prevent potential financial and operational risks and increases reliability of security controls for customers.On top of application setup values, ICM will help you to monitor profile options stating R12. This is continuous monitoring that leaves no time gap in audit trail. It reflects all changes and provides details on when, who, and what has been changed. Furthermore, application setup values and profile options could be changed at supplier sites, ICM will track those changes for you as well. All the change history will be presented not only online, but also in a XML Publisher report. Application Controls Monitoring (ACM) also provides a spread sheet upload feature for &quot;recommended values&quot;.
Manage Tax Globally – Common Architecture for rules and transactions across geographies and applications. Allows sharing of common configuration.
Improve Operational Efficiency – Improving from a defaulting model to automatic tax calculation. Using the attributes of the transaction to determine applicability and calculation of the tax. End user no longer has to memorize or look-up wide range of tax codes.
Global Business Insight – All tax transaction are now stored in one single repository. Opportunity to measure efficiency of tax rules and tax transactions. Provides auditability of tax transactions. More accurate and easier reporting.
Reduce Risk – Manage the updating and overriding of tax on transactions through configuration. Ensures compliance and reduces audit concerns. Reduces manual intervention. Mitigate underpayment or overpayment of tax.
The 10 counties for which HR has added new localizations: Denmark, UAE, Finland, India, Kuwait, Mexico, Norway, Poland, Russia, Sweden
“87%” figure based on…
2005 World GDP = US$44.4 TrillionSource: International Monetary Fund, via http://en.wikipedia.org/wiki/List_of_countries_by_GDP_(nominal)
Oracle localization coverage = US$38.4 Trillion(Oracle apps cover the top GDP countries)Source: International Monetary Fund, via http://en.wikipedia.org/wiki/List_of_countries_by_GDP_(nominal)
This slide shows a portion of the line manager overview dashboard. Below the title there are the five standard parameters, from left to right:
The effective date (the date the information on the dashboard is based on);
The period. This defines the period of time that the change columns and the trend regions are based on;
Compare to parameter. The change column can be based on either information in the prior period or on information in the prior year;
The manager. All the information on the dashboard will relate to everyone reporting to this manager, but not the manager themselves. The manager is a hierarchy based on the primary assignment and it is possible to drill all the way down the hierarchy.
Currency. Two reporting currency rates are available, one will normally be your enterprise currency rate (for example, USD), the other one could be the same currency, but using a spot rate set for the year, or it could be another currency, for example, Euros. All monetary values, in this case salary, are converted into the selected salary rate.
Underneath the parameters are a number of lines of regions. The top left region is always the KPI region and it contains the KPIs (or measures) that relate to the dashboard. In this example we see:
Employee headcount;
Average years of service;
Total salary;
Average salary;
Total annualized turnover. This is the turnover in the reporting period annualized up;
Voluntary and involuntary annualized turnover. The annualized turnover for voluntary terminations. The determination of what is voluntary and what is involuntary is a set up step.
The regions on the far right side are usually links regions, they contain links to reports that relate to the regions on that line. The top links region contains links to other dashboards that you have access to via your responsibility. It is possible to personalize any of the links regions apart from the top one.
The remaining regions contain reports or graphs.
It is possible to drill from some of the KPIs, region titles, manager names and some values. Generally KPIs and region titles drill to reports, drilling on the manager name takes you to a report with that manager’s view and drilling on values usually takes you a list report.
Clicking on the “Employee Summary by Manager” title opens up the following report.
DBI for HRMS 7.0C or family pack A comprises the following content (i.e. dashboards, KPIs and reports):
For line managers and human resource professionals we have Dashboards, KPI’s, and reports for:
Employee workforce (headcount, salary and turnover);
Contingent workers;
Absence (duration and occurrences);
For the Chief HR Officer we have:
Workforce (headcount, salary and turnover)
For the budget manager we have:
Workforce budgeting (headcount and costs)
For the benefits manager we have:
Open enrollment (number of elections)
Using the progress report link, administrators can obtain a progress report for any global plan. The report can now be accessed for any plan after the group compensation process has run, during the allocation period, or after the compensation post-process has run. The report displays data dynamically based on real-time data.
[Read a few of the features]
These are some of the key features and functions that will be new for R12, or a rollup from the last two mini-packs in 11i. More details are available in the What’s New presentation.
Chargeable Subcontracting – Shikyu is a type of outsource / contract manufacturing in Japan where an OEM sub-contracts subassembly activities to a Manufacturing Partner (MP). These items are marked “SHIKYU components” (i.e., component sent by OEM to MP). In EBS, the MP is set up as an inventory org. The OEM creates a PO and the SHIKYU process automatically creates and maintains the corresponding replenishment orders and tracks the WIP jobs and inventory on hand at MP (factoring in manufacturing and transit lead times). AP/AR netting is also enhanced so that the OEM only pays for the added value (assembly activity).
Golden Tax Support – China (PRC only) mandates that VAT calculation, invoice generation, and reporting to tax authorities be done by Chinese certified software certified as “Golden Tax”. Through Oracle China and a partnership with Hangtian, a software company who is certified as “Golden Tax”, we are able to accommodate this. With R12, we offer a plug-and-play interface between Oracle AR and Hangtian tax software. This new module is called Golden Tax Adaptor. Once in Hangtian, the official VAT is computed and official VAT invoices as well as reporting of collected VAT to the Chinese tax authorities can be done. Information is then sent back through the Golden Tax Adaptor to Oracle AR where collection and accounting are actually done.
Periodic Average Costing – Enhanced algorithms to support regulatory accounting compliance requirements in countries such as China/Taiwan and Brazil. for inter-org transfers. Per regulations, inter organization transactions must be costed identically in the shipping and receiving organizations.
Deferred Revenue and COGS – One of the fundamental GAAP requirement is that revenue and its corresponding COGS must be recognized in the same accounting period. Prior to R12, COGS was immediately recognized on shipment of goods even though revenue recognition could be deferred to future periods. In R12, COGS is recognized and accounted in the same proportion as revenue recognized.
Also, to specifically satisfy Japanese customers…It is customary in Japan NOT to start the invoicing flow BEFORE customer have formally accepted the shipped goods. OM will now offer through Order Information Portal (OIP), Sales Order Pad UI, or OM open interface a “record of customer acceptance”. Before being accepted the good are NOT invoiced and revenue is not recorded as well. To account for similar requirement in the US and globally, the feature also support invoicing before acceptance but REVENUE will not be recording before the goods are accepted. NOTE: This project is a sub feature of the overall Deferred Revenue & COGS.
________________
http://www.iht.com/articles/2005/08/04/business/small.php
http://www.signonsandiego.com/news/business/20060411-0624-china-tradesurplus.html
Professional Buyer Work Center (for Centralized…)
Requisition Processing
Agreement and Order Mgmt
Document Styles
Multi-Org Access Control
Contract Management
Complex Contract Payments (e.g. retainage, advances, milestone, progress payments)
Contract Expert
Contract Repository
MSWord Authoring Synchronization (also applies to Sales Contracts)
Sourcing Optimization (New Product in11i.10+)
Online bid analysis and scoring
Award allocation rules
Template-based contract authoring
Supplier Management
Supplier Self-Service Catalogue Authoring
Supplier Qualification and Profile Mgmt
Supplier Scorecarding
The biggest advancement is in the professional buyers work-center.
Basically, this is the ‘next generation’ purchasing application. Designed to deliver a command and control environment where a buying professional can jump from any point in the procurement process to any other.
The focus here is on the UI and the flow through the application.
To learn more, you’ll have to go to the breakout session.
We’ll now switch to the ‘Lines’ tab, where we see that the PO line has been created from the information on the RFQ. The price for the Parking Lot Renovation Service is the negotiated price of $1,000,000.
In order to see more information about this PO line, we need to click on the pencil icon shown in the ‘Actions’ column. This will take us to a details page for the line with more information such as the complex payment terms, etc.
This is the details page for the line. This page allows the user to capture several pieces of critical information for the Complex Services Contract. We’ll run through these briefly even though in our example we have most of this information captured from the sourcing event.
Buyers can define a scope of work which is really the description of the service that is being procured.
This can be captured either as the Line Description or can be attached as an external document.
Complex Payment Terms for Financing, and Retainage are captured on the line. In our example for Financing, the Advance Amount and the Recoupment Rate are the negotiated values from the RFQ. Likewise for the Maximum Retainage Amount and the Retainage Rate. I would like to point out that these terms defined here apply uniformly to the entire progress payment schedule of this line. What this means is that the Retainage Rate of 10% is applied to all invoices submitted against pay items of this line. Similarly, the Recoupment Rate of 10% is applied to all Invoices submitted against pay items of this line.
Further to this, certain attributes defined at the line behave as defaults onto the progress payment schedule.
Billing details like the Charge Account, Accrue at Receipt, Project Information etc all act as defaults for the payment schedule and as each new pay item is created for the line, it assumes these values.
The screenshot shows the supplier scorecard reports. Supplier user can login to iSP and navigate to Intelligence subtab to access this page.
Each supplier will only see their own data.
Buying organization can customize this page to add or remove reports and KPIs.
One stop shop for “Manufacturing Operations Management” - ERP, Quality, Scheduling, Maintenance and MES
Leverage “Best in class” integration infrastructure in Fusion Middleware to connect to other plant floor systems
Integrate G-Log with EBS – Currently G-Log v5.0 is sold “stand-alone” and integration with EBS is via APIs and consulting. With v5.5 (est 2006), G-Log will be integrated with EBS for several shipping/receiving and inventory management flows.
Enhanced New Product Intro Flow
Easy to copy and propagate changes for BOMs across multiple organization to support global/outsourcing processes
Enhance common BOM to control material attributes at local organization
Embedded document operations for check-in/check-out and browsing for managing product unstructured information
Product Information Management
Data Librarian import workbench for managing source system mapping and cleansing (de-duping) product information during import
Change Management for item operational attributes to manage item master data quality
Views to:
Transactional information from EBS
External data sources
Complex MRO
MEL/CDL* lists for acceptable flight configurations, including concessions
Role-based UIs with configuration access control lists
Rotable parts: planning linked to part reliability and flight schedules, serial number reservations
*Minimum Equipment List, Configuration Deviation List
Integrated lifecycle management means than managing maintenance work, materials and MRO Purchasing..(Shot at point vendors who define “Asset Lifecycle Management” in this way. Believe me, they will have heard this from point vendors.) Lifecycle management means MRO information is integrated with enterprise data sources—design, construction, fixed assets, purchasing et al—to insure hat all impacts are considered when managing the asset lifecycle.
Customer Support
In R12, the base product TeleService has been expanded with two new modules specifically to provide “internal” and “external” support.
The Customer Support module is optimized for Providers to deliver services to “external” customers
The Service Desk module is optimized for Providers to deliver services to “internal” employees (e.g., IT help desk)
In either case, the Requester uses iSupport to initiate service requests and interact with the service Providers.
Case Management
A new module for Public Sector
Manage complex cases and related activities and share info securely across departments or agencies
Designed for investigative services (e.g., criminal investigation) and Health & Human Services
Field Service
Spares Management – 2 key areas of improvement:External (3rd Party) Repair Execution
New functionality to plan, execute and track repairs performed by external/3rd parties
System automatically generates Move Order to send defective parts to provider and issues corresponding Purchase Order
Currently, can only manage internal repairs
Time Zone Support
Basis of problem is time was traditionally represented in SERVER-time – which may or may not be the time zone of the user, which may or not be the time zone of the customer/incident, and which is further exacerbated with a single global instance
R11i.10: Added USER-based time zone support – User sees everything in their time zone
R11i.10 “Hidden”: Added LEGAL ENTITY-based time zone support – eliminates time gap differences as global companies close their books
R12: Added INCIDENT-based time zone support – User sees everything in the time zone of the customer or incident
Products effecter: Tele Service, Contact Center, Field Service, Scheduler, Contracts
So out of these groupings emerges a sort of CEO and executive agenda. How will you grow your business this year and in the coming years?
The good news is that there are continued signs of global economic recovery. In fact, 80% of the world’s top corporate CEOs said in a recent survey that their primary objective has shifted from cost-cutting to revenue growth. And you see that focus reflected in this agenda. However that renewed focus on growth puts new demands on the business.
[NEXT]
=============================================
[Note to Presenter: The next few HIDDEN slides elaborate on each of these agenda items. In most cases you can skip ahead -- because the next question, is if these are the things that CEOs care about, what standing does a software company have to talk about these things?]
Delivered Web Services:
Change Sales Order XML Message
Email Business Object Services
Integration Repository Service
Invoice Notification XML Message
Location Business Object Services
Organization Business Object Services
Organization Contact Business Object Services
Organization Customer Business Object Services
Party Site Business Object Services
Person Business Object Services
Person Customer Business Object Services
Phone Business Object Services
Purchase Order Confirmation XML message
Relationship Business Object Services
Repair Order Service
Show Sales Order XML Message
Synchronize Chart of account code XML message
Synchronize Exchange rate XML message
Synchronize Fields XML message
Synchronize Item XML message
Synchronize Supplier XML message
Synchronize Unit of Measure XML message
Web Business Object Services
Wf Agents Service
A web service is an application functionality that is turned into a “service” that can be consumed by other applications. In release 9, PeopleSoft CRM applications offer web services in the area of orders, leads, cases and customers. PeopleSoft FMS offers web services in the area of OFAC, Digital Signatures, Certified Documents, send and receive bill/invoice . PeopleSoft HCM offers web services in the areas of person, job data, photo, address, phone. PeopleSoft SCM will offerweb services in the area of procure-to-pay, vendor validation, and customers.
BPEL or Business Process Execution Language is a standard language put forward by Oracle, IBM, Microsoft, and SAP to define composite Applications or process-centric Applications. It is an umbrella of standards and technology to reduce the cost and complexity of developing, deploying and managing a new class of connected applications. Using BPEL, customers can develop Business Processes that are portable across products from different vendors. Such portable processes eliminate the lock-in that customers faced when they used EAI or Business Process Management solutions from pure-play solution providers
Oracle’s BPEL Process Manager provides a map between applications to orchestrate how the services created by an application should be used by other applications. These services can be consumed in a logical sequence or in parallel. BPEL Process Manager also provides portals/interfaces on each of the applications to receive or send the services. These portals/interfaces also work with web user interfaces to facilitate an action using a “service” and an external website.
Oracle’s BPEL Process Manager is the only solution in the industry that offers advanced capabilities:
Native BPEL Support rather than import-export translation of BPEL for performance and scalability
Parallel Execution and Compensation to allow multiple steps to be executed in parallel with the ability to rollback or compensate steps across systems
Can be used across different applications from different vendors
Enables monitoring and messaging
Can be used to integrate with web content
Using web services and the BPEL Business Process Manager will help you:
Link applications together to improve efficiencies of a business process
Better inform decision makers with cross application information (better data/results/processes, better decisions)
Deliver strong, automated controls over entire process (automating and integrating more of the process)
Reconfigure app integration more easily than recustomizing software
Oracle’s BPEL Process Manager provides a map between applications to orchestrate how the services created by an application should be used by other applications. These services can be consumed in a logical sequence or in parallel. BPEL Process Manager also provides portals/interfaces on each of the applications to receive or send the services. These portals/interfaces also work with web user interfaces to facilitate an action using a “service” and an external website.
Oracle’s BPEL Process Manager is the only solution in the industry that offers advanced capabilities:
Native BPEL Support rather than import-export translation of BPEL for performance and scalability
Parallel Execution and Compensation to allow multiple steps to be executed in parallel with the ability to rollback or compensate steps across systems
Can be used across different applications from different vendors
Enables monitoring and messaging
Can be used to integrate with web content
Using web services and the BPEL Business Process Manager will help you:
Link applications together to improve efficiencies of a business process
Better inform decision makers with cross application information (better data/results/processes, better decisions)
Deliver strong, automated controls over entire process (automating and integrating more of the process)
Reconfigure app integration more easily than recustomizing software
Top-to-bottom management of applications, middleware, database, and hardware –Not only does it cover the components, but it helps you mange them in the context of the greater apps system. e.g. The topology graph shown here, where the impact of a failure in one component is seen percolating up through the Apps system.
Global management of test, development, and production systems – One ring to rule them all.
Unparalleled depth of capabilities for managing Oracle Applications and technologies – This is the benefit of an all-Oracle solution. We leverage this to the point that some advanced database features (e.g. AWR) are licensed as EM features.
Support for third party products – This includes common EBS integrated products such as Big IP load balancers and Cisco routers. Also, there’s quite a bit there for the competition. SQL Server, DB2, etc.
Integration with third party management frameworks – e.g. OpenView. Very important where EM lacks functionality or mindshare.
Original Slide Notes:
Customers have seen Release 12 through Customer Advisory Boards, Strategy Council meetings, and this is what they’re saying…
Top-to-bottom management of applications, middleware, database, and hardware –Not only does it cover the components, but it helps you mange them in the context of the greater apps system. e.g. The topology graph shown here, where the impact of a failure in one component is seen percolating up through the Apps system.
Global management of test, development, and production systems – One ring to rule them all.
Unparalleled depth of capabilities for managing Oracle Applications and technologies – This is the benefit of an all-Oracle solution. We leverage this to the point that some advanced database features (e.g. AWR) are licensed as EM features.
Support for third party products – This includes common EBS integrated products such as Big IP load balancers and Cisco routers. Also, there’s quite a bit there for the competition. SQL Server, DB2, etc.
Integration with third party management frameworks – e.g. OpenView. Very important where EM lacks functionality or mindshare.
A Few New Products:
Sourcing Optimization
Project Portfolio Planning
Service Desk
Case Management
Clinical Data Repository
Customer Loyalty
Utility Biller
Financial Consolidation Hub
Healthcare Intelligence
