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The Convergence of PR and Advertising


                                     Phil Gomes
                            SVP, Edelman Digital
                     phil.gomes@edelman.com
                                    @philgomes
This presentation has been certified 100%
     Oreo-free by the Sandwich Cookie
             Liberation Front.
This is the part where I tell you that I went to
   school, got a job, got another job, started
   writing about social media (which my boss
 hated enough to dock me in my performance
review that year), went independent, and then
    joined Edelman. I went to school again.
 Dropped out. Went to school again a second
 time and got an MBA. I worked with lots and
  lots of clients and basically did a ton of stuff
over the past 17 years that brought us to today.
A borrowed definition by way
     of creative anachronism
Hey, girl… I’m a hot date.
How ‘bout it?




  Definition: Direct Marketing
Hey, girl… My friend Ryan is a hot date… My friend
Ryan is a hot date… My friend Ryan is a hot date…
My friend Ryan is a hot date… My friend Ryan is a
hot date… My friend Ryan is a hot date… My friend
Ryan is a hot date… My friend Ryan is a hot date…
My friend Ryan is a hot date… My friend Ryan is a
hot date… My friend Ryan is a hot date… My friend
Ryan is a hot date… My friend Ryan is a hot date …




           Definition: Advertising
I’ve been hearing that Ryan
Gosling is a hot date…




Definition: Public Relations
Hey, Ryan… I hear you’re
        a hot date. How ‘bout it?




Definition: Branding
Part One’s Lesson:

The media tour and the advent of PR
as a marketing discipline have the
same origin more than 60 years ago.

Advertising led creative. Public
relations brought it to life.
Inter-agency Team:

• Edelman – Public Relations
• Ogilvy & Mather – Advertising
• Mindshare – Media
Global Internal Whitepaper Finds…

• Only 2% of women would
  describe themselves as
  “beautiful”
• 2/3 of women thought that the
  media set a false beauty standard
Part Two’s Lesson:

In a true inter-agency
environment, advertising no longer has
the presumption of program/creative
leadership.

The discipline that brings the idea and the
insights does.
Whuuuuuuu?
Winner
Round 1 Web as Presentation   Advertising


Round 2 Web as Conversation       PR


Round 3 Web as…                   ?
Here’s what I do know…
Don’t
                       Ten or more
                                     know, 2% Once (1), 4%
                     times (10+), 6%
              Six to Nine
            times (6-9), 8%
                                                             Twice (2), 22%




   Four or Five
times (4 - 5), 26%

                                                                    3-5 times
                                                                      59%
                                                         Three times (3), 33%
When an organization is NOT trusted                      When an organization is trusted


       57% will believe
         negative information
       after hearing it 1-2 times
                                                                            51%
                                                                          will believe
                                                                      positive information
                               will believe positive               after hearing it 1-2 times
                      15%
                                information after         25%
                                  hearing it 1-2 times
                                                                will believe negative information
                                                                 after hearing it 1-2 times
PR as amplification    Advertising as
  mechanism for        amplification
    advertising       mechanism for PR
Key Forces
 Scarcity has given way to hyper-
 abundance

 Few companies will replace the
 analog dollars with digital
 subscriptions (NYT did…)

 Automated buying exchanges are
 driving down the prices

 Economics matter
The Point of Convergence: Paid Content
Distribution
Paid Content Syndication
Paid content syndication resembles advertorials.
It’s the in-stream distribution of branded content.
Pros                              Cons

   Years of benchmark data           Starts with a trust deficit

 100% control of the content       Requires an editorial mindset

Easy for the reader to delineate       Easy to skip or miss

 Write once, use many times        Can be jarring to the reader

  Can be adjusted as needed           Needs to be kept fresh
Paid Content Integration
Paid content integration closely resembles product
placement. The brand is woven into the storyline.
Pros                                Cons

       Hard to miss                  Needs to be hand crafted

      Can be simple                      Can be expensive

 Huge diversity of options          Lack of accepted standards

    Room to innovate                  Harder to measure ROI

Can spur social distribution   Potential for backlash (if done wrong)
Paid Content Co-Creation
Paid content co-creation resembles a stadium
sponsorship. It funds editorial, research & events.
Pros                                   Cons

        More like a media buy                     Can be expensive

   Client has directional oversight            No daily say in editorial

Diverse options - e.g. events, research    Lines get blurry with commerce

    Large pool of media partners          Sometimes distanced from editorial

    Can start with a trust surplus             More of a commitment
Final thoughts…
Don’t fixate so much on who
‘owns’ ‘social media.’”


Focus instead on how online
communities affect your work.
Strategic Implications
1.Think like a media company

  • Have a content vs a message mindset

  • Use content to solidify trusted relationships
    between company/audience

  • Instill “brand journalists” in teams; bring
    different skill sets closer together
2. Act like a media company

    Always be in beta: take a 20-80
    approach, start with two week tests

    Create memorable characters and story lines

    Think about creating content experiences vs
    one-offs
3. Partner like a media company

    Don't just buy what the media is selling, see
    what's not there, bring them ideas

    Integrate several different partnerships together;
    snap it together like Legos

    Use partnerships to hook paid and owned, but
    always be thinking earned/social
The Convergence of PR and Advertising


                                     Phil Gomes
                            SVP, Edelman Digital
                     phil.gomes@edelman.com
                                    @philgomes

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Convergence of PR, Advertising

  • 1. The Convergence of PR and Advertising Phil Gomes SVP, Edelman Digital phil.gomes@edelman.com @philgomes
  • 2. This presentation has been certified 100% Oreo-free by the Sandwich Cookie Liberation Front.
  • 3. This is the part where I tell you that I went to school, got a job, got another job, started writing about social media (which my boss hated enough to dock me in my performance review that year), went independent, and then joined Edelman. I went to school again. Dropped out. Went to school again a second time and got an MBA. I worked with lots and lots of clients and basically did a ton of stuff over the past 17 years that brought us to today.
  • 4. A borrowed definition by way of creative anachronism
  • 5. Hey, girl… I’m a hot date. How ‘bout it? Definition: Direct Marketing
  • 6. Hey, girl… My friend Ryan is a hot date… My friend Ryan is a hot date… My friend Ryan is a hot date… My friend Ryan is a hot date… My friend Ryan is a hot date… My friend Ryan is a hot date… My friend Ryan is a hot date… My friend Ryan is a hot date… My friend Ryan is a hot date… My friend Ryan is a hot date… My friend Ryan is a hot date… My friend Ryan is a hot date… My friend Ryan is a hot date … Definition: Advertising
  • 7. I’ve been hearing that Ryan Gosling is a hot date… Definition: Public Relations
  • 8. Hey, Ryan… I hear you’re a hot date. How ‘bout it? Definition: Branding
  • 9.
  • 10.
  • 11.
  • 12. Part One’s Lesson: The media tour and the advent of PR as a marketing discipline have the same origin more than 60 years ago. Advertising led creative. Public relations brought it to life.
  • 13.
  • 14.
  • 15. Inter-agency Team: • Edelman – Public Relations • Ogilvy & Mather – Advertising • Mindshare – Media
  • 16. Global Internal Whitepaper Finds… • Only 2% of women would describe themselves as “beautiful” • 2/3 of women thought that the media set a false beauty standard
  • 17. Part Two’s Lesson: In a true inter-agency environment, advertising no longer has the presumption of program/creative leadership. The discipline that brings the idea and the insights does.
  • 18.
  • 19.
  • 20.
  • 22. Winner Round 1 Web as Presentation Advertising Round 2 Web as Conversation PR Round 3 Web as… ?
  • 23. Here’s what I do know…
  • 24.
  • 25. Don’t Ten or more know, 2% Once (1), 4% times (10+), 6% Six to Nine times (6-9), 8% Twice (2), 22% Four or Five times (4 - 5), 26% 3-5 times 59% Three times (3), 33%
  • 26. When an organization is NOT trusted When an organization is trusted 57% will believe negative information after hearing it 1-2 times 51% will believe positive information will believe positive after hearing it 1-2 times 15% information after 25% hearing it 1-2 times will believe negative information after hearing it 1-2 times
  • 27.
  • 28. PR as amplification Advertising as mechanism for amplification advertising mechanism for PR
  • 29.
  • 30.
  • 31. Key Forces Scarcity has given way to hyper- abundance Few companies will replace the analog dollars with digital subscriptions (NYT did…) Automated buying exchanges are driving down the prices Economics matter
  • 32. The Point of Convergence: Paid Content Distribution
  • 34. Paid content syndication resembles advertorials. It’s the in-stream distribution of branded content.
  • 35. Pros Cons Years of benchmark data Starts with a trust deficit 100% control of the content Requires an editorial mindset Easy for the reader to delineate Easy to skip or miss Write once, use many times Can be jarring to the reader Can be adjusted as needed Needs to be kept fresh
  • 37. Paid content integration closely resembles product placement. The brand is woven into the storyline.
  • 38. Pros Cons Hard to miss Needs to be hand crafted Can be simple Can be expensive Huge diversity of options Lack of accepted standards Room to innovate Harder to measure ROI Can spur social distribution Potential for backlash (if done wrong)
  • 40. Paid content co-creation resembles a stadium sponsorship. It funds editorial, research & events.
  • 41. Pros Cons More like a media buy Can be expensive Client has directional oversight No daily say in editorial Diverse options - e.g. events, research Lines get blurry with commerce Large pool of media partners Sometimes distanced from editorial Can start with a trust surplus More of a commitment
  • 43. Don’t fixate so much on who ‘owns’ ‘social media.’” Focus instead on how online communities affect your work.
  • 44. Strategic Implications 1.Think like a media company • Have a content vs a message mindset • Use content to solidify trusted relationships between company/audience • Instill “brand journalists” in teams; bring different skill sets closer together
  • 45. 2. Act like a media company Always be in beta: take a 20-80 approach, start with two week tests Create memorable characters and story lines Think about creating content experiences vs one-offs
  • 46. 3. Partner like a media company Don't just buy what the media is selling, see what's not there, bring them ideas Integrate several different partnerships together; snap it together like Legos Use partnerships to hook paid and owned, but always be thinking earned/social
  • 47.
  • 48. The Convergence of PR and Advertising Phil Gomes SVP, Edelman Digital phil.gomes@edelman.com @philgomes

Editor's Notes

  1. As you can see, almost 2/3 of respondents said they need to hear data about a company 3-5 times to believe it.It’s critically important that communications be dispersed through multiple channels and an integrated approach is needed to meet the demands people have for accepted data pointsWe saw the greatest skepticism in the U.S. and the U.K.In the U.K., 83% said they need to hear a data point 3-5 times to believe it. In the U.S., that number was 85%
  2. Think of this:Thru crisisThru M+A etc. Build a trusted relationship with your stakeholders before you need it