1. Artistic Research,
Critical Design & Social Innovation
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Frank Kresin
Research Director
@kresin / frank@waag.org
2. Technology
• For self expression
and communication
• Linking people,
groups, communities
• Sharing thoughts,
blueprints, algorithms
• Reflecting &
understanding
And discovering it’s
underlying meaning.
3. Waag Labs
Wet Lab
Open Design Lab
Creative Care Lab
Future Internet Lab
Creative Learning Lab
Urban Reality Lab
7. Enabler1-EU projects, network, real-time experiments, access to novel technologies,
ENOLL living labs
Enabler2-Amsterdam Economic Board: PPP’s, business community, experiences from pilots
8. Ecosytem Evangelists
Ivonne Jansen-Dings,
Waag Society
(hackathons)
Arjen Hof- Civity
(open data)
CTO Office Amsterdam
Ger Baron CTO
Willem
Koeman
(PPP’s)
Katalin Gallyas
Policy, frameworks,
Funds
12. Ecosystem Amsterdam I
Culture
• Netherlands, Amsterdam especially,
is full of networkers, wanting to
collaborate for mutual benefit
• Players are to-the-point, direct,
mostly non-political
• Short lines between different kinds of
stakeholders
• Sometimes: looking for too short-term
effect
• So: need to find the rights partners
that want to innovate with you
Policy
• Feedback loops from civil society
companies do exist.
• Amsterdam invites people in and
helps to organise
• Keen eye for bottom-up
development, and connecting to
bottum-up developers
• Policy mindset is favorable to novelty
and innovation.
• A lot is learned from international
cooperation
13. Ecosystem Amsterdam II
Support
• There is a very active layer of
support structures available:
• Non-governmental institutions
• Foundations
• Funding agencies
• Accelerators
• Knowledge institute
• Civil society groups
• The culture is informal, which makes
professionals easy to access
• The internet, business financial
support structures are well developed
Markets
• Amsterdam is the Netherlands most
important vibrant creative design
hub
• Lots of startups, student, talent
• Lots of business clubs, networking
agencies
• Openness to disruptive innovation
(Uber, AirBNB)
• However: thers is not a Silicon Valley
startup culture (yet)
14. Ecosystem Amsterdam III
Human Capital
• A large number of talented individuals
is available
• Many (Eastern Europeans, Chinese
Indians) come to study in NL
• Short ties to educational research
institutions
• Actors are generally good at
networking
• Entrepreneurship starting to become
bigger
Finance
• Top-sector Creative Industries
• Government invests in accelerators
• Crowdfunding becomes available
• Funding for collaborations between
universities and companies
• Tax reduction in innovation
• Tax reduction for start-up companies
• European funding for start-ups and
large integrated projects
17. Learnings
• True innovation takes a leap of faith:
chose your partners and sponsors wisely
• Ecosystems need to be nurtured:
you have to give before you take
• Ecosystems are about people,
therefore about trust
• It can take considerable time to get to know it
and for them to know you
• There are always more ways to get there
19. What design can do for government
• Retain a focus on the user / citizen
• Give a structure for being creative about
problem-solving
• Test iterations of possible solutions in
order to learn more about the problem
• Identify new, more relevant ideas and
services and steward them through delivery
• Engage users (citizens and employees) in
the design of change.
Design Council, UK: Restarting Britain
23. Value we bring
• Neutral, non-profit space to gather and
think outside of the box
• Human centered co-creation practice
• Communities of users and civil society
• Design Thinking practices
• Bringing art culture in the process
• Extensive network / ecosystem
• Hands-on technology knowledge
• International scouting of new ideas
30. Design Rules for Smarter Cities
• Your citizens know more than you.
• Prototype early and fast, engage the stakeholders, iterate quickly and be
prepared to start all over.
• Embrace self-organisation and civic initiative, but help to make the results
sustainable and scalable.
• Know what you are talking about in the face of technology. Never rely on
consultants that will sell you more consultancy, not solutions.
• Have binding decisions made at the lowest level possible and actively preach
self-governance.
• Favour loosely coupled, smaller systems over monoliths and mastodons, and
use peer-defined standards to glue together the parts. Small systems tend to fail
sometimes; large systems fail for sure.
• To raise and deserve trust, build systems based on data reciprocity and
transparency.
• Reuse existing parts and design your additions for reuse, adding to the public
domain and thereby strengthening its capacity to act and learn.
http://waag.org/nl/blog/design-rules-smarter-cities
