4. Knowledge also exists today
+ +
Existing +
Knowledge
locked in
systems,
databases,
documents, files
+
4
5. Traditional Approach to Knowledge
Management
Store Knowledge Assumes Manages
in a Database “Participation” Knowledge
• Static Storage • Transfers the • Wants to control and
• “Store and they will problem of manage information
come” participation to • Builds a culture of
• Stress on “Central” someone else inaccessibility
storage that “Will be • Makes it a cultural instead of
shared somehow” problem alone involvement
5
6. Knowledge needs
Knowledge needs “Context” – Who is it for? Let
me define it?
Knowledge needs “Content” – What am I
choosing to store? Let me decide
Knowledge needs “Culture” – What is my
motivation to share? Appreciate and reward
what I say and I will be more than willing
6
7. People are connected today
Is Enterprise
Social
Network the
answer to
Knowledge
Management
?
NO, its just a
tool
7
8. People create knowledge when
they work and play
Teams give a Tasks & Activities User Control
sense of “Shared give a “Context” gives “Ability to
Space” • Context stored with build Context”
• Common Areas of Content • User chooses the
Interest • Participation around “Ability to define
• Practice and Project Tasks and Activities Connections”
Based Teams
8
9. Summary
Connections Context Culture
“People must be able “Daily Tasks in “What information
to connect to each Business is your should we protect
other” context. You create while we make the
context daily” rest accessible?”
Knowledge Management Today – Bringing together technology, process and practices to
achieve the 3 C’s (Connections, Context and Culture)
9
10. InfoAxon approach to develop KM solutions
Our Approach and Vision to
Knowledge Management
10
11. Our KM Vision and Roadmap
4
3
Semantic
Knowledge
Management
Process Based Social •Semantically Enhanced
2 Knowledge Knowledge Repositories
Management •Semantic Search
Experience
•Entwined Process Flows
Collaborative and Social Network
Experience
Knowledge Sharing
•Build “Contexts” and Store
•Social Network Experience content around
Introduced “Processes”
•Project and CoP Spaces
•Build Trust and
1 Collaboration through
Integrated Tools
Dynamic •Knowledge JUST IN TIME
Knowledge •Tune Knowledge
Repositories Repositories
•Breathing, Evolving,
Changing Repository of
Content
•Model and Classify the
Business
11
12. Stage 1 – Knowledge Repositories
Domain
Ontology
Creation
Content
Migration
Tools
Enable Knowledge Design
Repository Knowledge
Access Repository Model
Setup KM
Repository
Software
Achieved through Professional Services Packaged KM repository Setup
focused on building a KM environment
12
13. From Storing Knowledge in
Relational Databases to……….
Dynamic, Evolving Knowledge
Repositories and Networks
Note: This is a graphic visualization of a Knowledge repository.
Note the presence of a “Node” based architecture that is flat and
highly “contextualized”
13
14. Stage 2 – Collaborative
Document Management
Enhance Stage 1 Knowledge Repository
Create “collaborative workspaces (Sites)”
modeled around your Organization.
• Form Virtual Team of Workers on the fly
• Workers can share their work together on projects;
discuss revisions to content, in a secure organized
collaborative workspace.
• Workers could collaborate around documents with
teams regardless of their location
• Knowledge Sharing among Teams
• Wikis, Blogs, Shared Calendars, Discussion Forums
• Smart Tags 14
16. Stage 3 – Workflow Based
Social Knowledge Management
fusionKM – A Platform for developing Workflow
centric Social Network based Knowledge
Management Solutions
Create a Social Network Powered Knowledge
Management Solution for your business
Automate your processes, tasks and activities
using Dynamic Workflows
Capture Knowledge as processes are executed
Store knowledge in open standard knowledge
repositories
16
18. Stage 4 – Semantic KM
Web 3.0 Semantic Solutions
Semantic Search (Finding intelligence and
meaning from Data)
Semantic Knowledge Repositories
18
19. Our case studies and innovations with the development and public
sector in areas of Knowledge Management
Knowledge Management for
Development Sector
19
20. Underlying Platform Approach
Mapped to
MDG Goals Social Network
Experience
Knowledge
Spaces &
Repositories
Contextualized
Applications
Workflow Based Social
Knowledge Management
Platform for Development
Knowledge Network model along with Sector
Knowledge Repository Domain Model enabling
Knowledge sharing in “Thematic and Regional
Networks
20
21. Key Success Stories
Solution Exchange India – Knowledge
Sharing Services Platform for United
Nations
Need
Harness the power and passion of Communities of Practice to help
development practitioners attain national development goals.
Create knowledge repository that is searchable and referenced.
Provide front end Portal to aggregate the information
Solution
InfoAxon offered its custom stack development solution to the problem by
taking the best of the breed open source components and integrate them
together using Next Generation Web 2.0 technologies.
The goal was to create a solution stack with open source components
(Portal, forums, wikis, searchable central repository, CMS) that are
integrated and packaged together as one “UN Solution Stack”.
Benefits
Integrated Solution with best of the breed solution components
Faster turnaround time
Flexibility to enhance and customize the solution.
21 InfoAxon Technologies Limited Confidential
22. UN Solution Exchange ……
contd.
InfoAxon OSS Solution Highlights
•The stack is made of integrated open source components providing a
complete professional open source solution:
• Redhat Linux Operating System
• Apache Tomcat/JBOSS Application Server
• File Content repository on the File Server
• Professional Open Source MySQL Database
• Alfresco Content Management Framework
• Liferay Portal Framework
• Rich Client interface technologies such as (AJAX tool kits, JSF,
JSP, MVC Struts)
• Open Source applications such as Forums and Mailing Lists
22 InfoAxon Technologies Limited Confidential
24. Key Success Stories
MyAIDSNexus –
HIV/AIDS Social
Networking Platform
Need
Harness the power and passion of HIV/AIDS community and create a
social networked community with knowledge sharing among different
knowledge networks. Need for taking “Micro Services” to the
community to enhance the broad agenda of HIV/AIDS development aid
effectiveness
Solution
InfoAxon used its open source integrated solution – fusionKM built using
integration of 40 different open source technologies and frameworks.
We created a social networking knowledge management platform with user
“Knowledge Spaces” ; Social Network Rights Model ; Micro Services ;
Applications to facilitate communication and Job searches
Benefits
Increased number of participation to 30,000 members and joined up HIV/AIDS
community
Turnaround implementation start to finish in 40 days
24 InfoAxon Technologies Limited Confidential
25. Key Success Stories
Development AID Management
Platform for South African
Government
Need
Manage Beneficiaries and development aid effectiveness for the EPWP
programme for South African government. Measure effectiveness of
different project funding and grants implemented as part of the EPWP
programme. Help the Ministry of Public Works manage and monitor the
opportunities generated by EPWP.
Solution
InfoAxon used its open source integrated solution – fusionKM built using
integration of 40 different open source technologies and frameworks.
We created a social networking platform and added “Form based Workflow
processes”. Fund tracking flows were developed along with comprehensive
reporting capabilities. Social Network Rights Model ; Micro Services ;
Applications to facilitate communication and Job searches
Benefits
1600 government agencies were able to track the funds and development aid
effectiveness much more efficiently using the solution platform
Funding effectiveness achieved through close monitoring of donor funds
and EPWP consumption of these funds.
25 InfoAxon Technologies Limited Confidential
26. Next Steps
Understanding Entry Level KM Infrastructure
required
Understanding Long term KM Strategy and
Innovation requirements
Suggest appropriate solution
Implement “Quick Wins” leading to a broader
KM fulfillment
26
27. For more information about us, contact us at
Shubham.nagar@infoaxon.com
Check us Out at http://w w w .infoaxon.com
UK INDIA
InfoAxon Technologies
InfoAxon Technologies UK Limited Limited
Building A, Trinity Court H-189, Sector 63, Noida 201
Wokingham Road 309
Bracknell, Berkshire RG42 1PL India
United Kingdom Tel : +91 11 51634005
Tel: +44 1344 668048 TeleFax : +91 11 51634008
Fax: +44 1344 668148
DDI: +44 1344 668458
27 InfoAxon Technologies Limited Confidential