1. Retailing in Emerging Markets
India’s Best Retail Companies to Work for
2014
Ms. Priti Malhotra
5 Feb 2014

2. India’s Best Retail Companies to Work for 2014
•A great place to work attracts
better talent and helps in
reducing attrition to an extent by
50%
What is a great workplace?
•It makes an economic and
business sense to have great
workplace because these
organization gives three times
return.
•
The management trusts the employees
• The person takes pride in being a part
of the organization
•
•
Prithi Malhotra
Employees enjoy the company of peers
Trust is the foundation

4. India’s Best Retail Companies to Work for 2014
Great Place to Work Assessment
• Around 50 organizations from retail sector reached out to Great Place To
Work Institute in 2013-14 to undergo a Great Place To Work Assessment.
•Assessment was undertaken considering the Trust Index, Employee Survey
and Culture Audit.
TRUST INDEX: 2/3RD
WEIGHTAGE:
•An employee survey
questionnaire that captures
responses through 56
statements based on Great
Place To Work Model
•Contains two open-ended
questions on areas of
strength and areas of
improvement
CULTURE AUDIT: 1/3RD
WEIGHTAGE:
An in-depth tool to
understand various people
practices at the organization.
Covers nine practice areas
as per the Great Place To
Work Framework

5. India’s Best Retail Companies to Work for 2014
How is trust measured?
Credibility:
1. Two Way Communication
2. Manager’s Competence
3. Integrity
Respect:
Pride:
1. Professional Support
2. Collaboration
3. Demonstrated Caring
1. For the Job
2. About My Team
3. With the Organization
Camaraderie:
Fairness:
1. Equity
2. Impartiality
3. Justice
Sandeep Malhtra
1. Individuality Is Valued
2. Welcoming Atmosphere
3. Part of Something
Larger

7. India’s Best Retail Companies to Work for 2014
What can organizations do to create and sustain a great workplace?
Inspiring help people see how they contribute to an organization’s higher
purpose
Speaking provide information honestly and transparently so people can contribute
creatively to the organization’s efforts
Listening be accessible so people can ask questions, make suggestions
and express concerns
Hiring hire people with gifts/talents who fit into the culture to contribute to the
organization’s growth

8. India’s Best Retail Companies to Work for 2014
What can organizations do to create and sustain a great workplace?
Celebrating celebrate organizational and work group successes in
distinctive and unusual ways
Sharing share rewards of mutual efforts equitably with all who helped produce those
results and with communities
Caring offer distinctive benefits that respond to people’s needs, show
concern in times of crisis
Thanking show appreciation regularly and in unexpected ways

9. TOP 10 RETAIL COMPANIES TO WORK FOR
1. Lifestyle International Pvt Ltd
2. Titan Industries
3. Shoppers Stop
4. United Colors of Benetton India
5. Future Group
6. Metro Cash and Carry
7. Marks & Spencers
8. Puma Sports
9. Jubiliant Food Works
10. Levi Strauss

10. India’s Best Retail Companies to Work for
2014
Ms. Priti Malhotra / Sandeep Malhtra – Great Places to
Work Institute
5 Feb 2014