iBOS Solution: iBOS is a business operations suite that automates & optimizes internal operations by connecting people, departments, resources and support divisions, to serve the enterprise core business in a timely & competitive manner. Presented as part of Guest speaker slot in Application Innovation Track- Industry Solutions Showcase at Appian World 2015 from Apr 27-29 at WA, DC.

1. iBOS
Incessant Business Operations Suite
Yusufzai S. Khan
Head – Appian Practice
incessant

2. Incessant & Appian – A unique
BPM Advantage
Strategic
Partner
Customer
Services
Provider
Our Appian Relationship
 Niche End-to-End BPM Services
 200+ Successful BPM Implementations since 2007
 100% Appian Certified Consultants
 Top 10 Most Promising IT Services Companies

3. Business Problem
Expansion
Real Time
Visibility
Silo based
Point Solutions
Configurable &
Dynamic
Cost Effective
iBOS
Vision

4. iBOS
Resource
Utilization
Onboarding
Travel
Readiness
Expense Claims
& Cost Analysis
Time Tracking
Revenue
Forecasting
Skill & Training
Mgmt.
Support
Helpdesk
Hiring
Proactive SLA
Management
Auto Routing &
Prioritization
Process
Automation with
Configurable
Workflows
Trend, Analytical
& Real-time
Reporting
Out of box
Integration
Support
Multi-channel &
Cloud Enabled
Support
 Single Unified Platform
 Cross-domain
Compatible
 Implementation time
for a new feature ~ 5
days
 Inter-module
Communication
 28% increase in User
base in 5 months
iBOS - Landscape

5. Challenges with Silo Applications
HR Application
Time-off Application
Travel & Logistics
Expense Claims
EMPLOYEE
HR TEAM
FINANCE TEAM
IT & ADMIN TEAM
 One application for each
set of requirement
 Significant amount of
redundancy
 Complex infrastructure
and convoluted
enterprise architecture
 Expensive to achieve
integration.

6. iBOS Architecture
 Build once, deploy
anywhere
 Reduce Silos with
effective Record
Management
 Work-Social capability
with effective
collaboration
 Smarter, faster
decisions
 Enterprise operations
traceability & visibility

7. Leveraging Appian
Easily Readable & Configurable Workflows
Enforce Organization Policies to Drive Business Operations
Collaborate & Share Knowledge
Rich & Responsive Screens
Multi Channel Support
Transparency & Control
Connect with External Systems
Cost Effective
 Process Management
 Business Rules
 Social Collaboration
 User Interface (SAIL)
 Mobility
 Business Activity Monitoring (BAM)
 Integration
 Flexible Deployment Options
Features of iBOSAppian Capabilities

8. iBOS - Demonstration

9. New
Employee
JAMES WATSON
TED WILSON
CAROL FOX
DAVID BROWN
IT Manager
Admin
HR Manager
Brief Introduction
ROBIN SMITH
Resource
Manager

21. iBOS – Business Benefits

22. Configurable Workflows
 Adapting to various inevitable
changes due to growth or
complexity –
It is utterly simple with configurable
workflows which can be understood
and changed by business users
without relying on IT.

23. Service Level Agreements (SLA’s)
 Dynamic SLA
configurations to ensure
most urgent tasks are
processed in time.
 Alerts and action
configurations to escalate
cases approaching due
date.

24. Out of the box Business Activity
Monitoring (BAM) Reports
 Process Model Reports
 Process Optimization Reports
 Process Reports
 Summary Reports
 Task Reports

25. iBOS – Business Benefits (Contd..)
 Streamlines and automates the enterprise business processes through collaboration
with multiple participants from different divisions
 Holistic view of your organization workforce and utilization metrics by various categories
to grasp the overall state of your business .
 Continuous feedback to identify the bottlenecks and optimize operations
 Ability to connect and interact with existing enterprise systems through most standard
integration protocols
 Multi-channel support & Cloud enabled solution

26. Thank You…
For more information please contact us at
Sales@Incessanttechnologies.com
Visit us at Booth #7 to
discover other innovative
BPM solutions
 Clinical Pathways (ICP)
 Asset Management Solution (AMS)
… and a chance to win an
“iPad”