A listing of ICT roles within the industry and the skills and competency requirement.

3. MSC Malaysia
Skills Competency
Matrix 2.0

4. Copyrights © 2014 All rights reserved. No part of this publication may be reproduced in any material form (including photocopying or storing
it in any medium by electronic means and whether or not transiently or incidentally to some other use of this publication without written
permission of Multimedia Development Corporation Sdn Bhd except in accordance with the provisions of the Copyright Act 1987. The
doing of unauthorized act in relation to a copyright work may result in both a civil claim for damages and criminal prosecution
Disclaimer : The information contained in this publication does not constitute a professional advice and should not be relied upon
without detailed consultation with qualified specialists. While every effort has been made to ensure the information contained in this
publication is correct as at the date of publication, the Multimedia Development Corporation Sdn Bhd makes no guarantee as to the
accuracy or completeness of any information contained herein; and assumes no liability or responsibility whatsoever for any error,
omission, consequence, damage, cost and/or loss arising from the reliance or the use of the same. The Multimedia Development
Corporation Sdn Bhd hereby disclaims all liability in respect of the information provided herein.

5. Table of Contents
SectionPage
Foreword
Project Background
arget Audience
k
ofessionals do
itle List
ofessionals do
itle List
ofessionals do
e
itle List
cing
cing Professionals do
itle List
99

6. 2
Datuk Badlisham Ghazali
Chief Executive Officer
Multimedia Development Corporation
(MDeC)
MESSAGE FROM THE
CHIEF EXECUTIVE OFFICER
It is our pleasure to share with you the second edition of the MSC Malaysia
Skills Competency Matrix (SCM) 2.0 for the ICT industry in Malaysia.
Four years have passed since Multimedia Development Corporation (MDeC)
first embarked on this industry leading exercise. The goal of the study was to
establish a common Terms of Reference for knowledge workers, employers in
the ICT sector, institutions of higher learning (IHLs), and government planners.
To fulfil the purpose of the SCM, being a living document, we have refreshed
the Skills Competency Matrix with new industry developments and insights.
The revised SCM2.0 now includes relevant industry certifications commonly
sought after by employers and industry practitioners, as well as experience
and qualification to commensurate with appropriate salary ranges from the
entry level to senior or advanced stages of career. On top of that, the SCM2.0
also provides job demand indicators.
The rapid pace of technology has resulted in the need for everyone to keep up
with the demands of being up-to-date with the latest skills and competencies.
MDeC has identified the need for specific interventions to be undertaken on
skills and competencies, from time to time as per the requirements of the
industry and expertise. The interventions are in the form of providing
up-skilling training and certification training for the young workforce in the
identified sectors of the ICT industry.
Since then, newer jobs have also been created and among them are mobile
applications developer, colorist, cloud architect, contract management
specialist and process improvement specialist. We can expect more new jobs
to emerge as technology trends change and MDeC, as the driver of the
National ICT Initiative – MSC Malaysia and the National Digital Economy
Initiative – Digital Malaysia, will liaise with the industry players, institutions of
higher learning and the government in ensuring the demand for knowledge
workers is constantly met and contributes towards the country’s ambition to
become a high-income economy. We hope that the updated SCM2.0 will
continue to assist the industry and institutions of higher learning as terms of
reference in the efforts to reduce the gap between skills required and supplied.
On behalf of MDeC, I would like to express our gratitude to all the contributors
who have helped to further enhance the Skills Competency Matrix 2.0 for the
ICT industry in Malaysia.
Thank you.

7. 3
PROJECT BACKGROUND
Following up on the successful introduction of the Skills Competency Matrix in 2010, Multimedia Develoment
Corporation (MDeC) resumes its charter in striving to improve the validity and relevancy of the document by
commissioning the Skills Competency Matrix 2.0 (SCM 2.0).
Under the supervision of MDeC's Talent Division, an extensive online survey was set up to solicit latest data
points from the ICT industry. In addition, multiple road shows were conducted to introduce the objectives of
SCM 2.0 and seek active participation from the industry. Some companies volunteered their resources by
granting face-to-face interviews to provide an in-depth look at the challenges in finding the right talent and
verifying critical technical and soft skills requirement for each job title.
As a result, new elements such as certification, salary, and job demand information have been added to
SCM 2.0 on top of verifying and updating the existing information. We believe SCM 2.0 will be more useful
and relevant for all parties including policy makers, academic planners, industry leaders and knowledge
workers.
MDeC is committed to develop the human capital for the MSC Malaysia and Digital Malaysia through
industry-academia collaboration that provides knowledge workers with exposure to in-demand skills
of the ICT industry.
The MSC Malaysia is part of the Government’s strategy to establish Malaysia as a global hub for information
and communications technology (“ICT”), as well as to drive the growth of a knowledge-based economy in
Malaysia. The creation of a conducive physical, business and legal environment within the MSC Malaysia in
order to attract and grow world-class ICT companies is at the heart of the Malaysian Government’s efforts in
realising its vision of the MSC Malaysia.

8. 4
WHY SCM 2.0
Term of Reference
Government
Employers
Government
Skills
Competency
Matrix
for
ICT Industry
Working
Professionals
Institutes
of Higher
Learning
Students
The supply and demand imbalance that has gone on for years in Malaysia resulted in intense competition
for talent and mounting pressure on the institutions of higher learning to produce and the industry to recruit
the right talent. Significant effort was spent studying the issue and solutions were put in place to reduce the
gap caused by the imbalance.
However, it was soon realized that there was no "common language" among all parties. While the industry
looks for essential job functions and experience, the academia refers to skills and knowledge learned.
SCM 2.0 documents the links between job functions and skills competencies in matrix format which then
serves as common terms of reference.

9. 5
TARGET AUDIENCE
Target Audience Usages
Employers
Working Professionals
Students
University
Administrators
Government Planners

10. 6
In developing this matrix, a structured approach has been adopted to classify the job types and industry,
which follows a hierarchical system of classification used in the living organism study, or taxonomy.
The most logical principle of classification is defined in the Skills Matrix to group the jobs.
Mirroring the science of classifying living organism
THE APPROACH IN DEVELOPING
THIS FRAMEWORK
Living Organism
Level 1
Level 2
Level 3
Level 4
Order
Family
Genus
Species
Industry
Value Chain
Function
Skills
Skills Matrix
This document is organized by skill sets that are associated with job types based on job functions.
Each job type is grouped by the value chain (or job grouping) within a cluster. To keep abreast with the
development of the industry and improve the ease of referencing, the ICT industry is categorized into the
following clusters:
These clusters cover the majority areas of the ICT industry in Malaysia and can be leveraged upon to serve
as the benchmark for the industry based on current market conditions which end users should be able to
update with the evolution of technology and job functions within the next decade. Each cluster is further
broken down into various job groupings as shown in the diagram below. Further description of each cluster
and the job groupings can be found in following chapters.
)
)
Structure of the MSC Malaysia Skills Competency Matrix
Information
Technology
Shared Services
ICT Industry
Creative Content Pre-
Production
Creative Content
Production
Creative Content Post-
Production
Creative Content
Management
Software Engineering
Technical Support
IT Consultancy
IT Management
Call Centre
Human Resources
g
MSC Malaysia Competency Matrix
Creative Multimedia

11. 7
Online Survey
InterviewsSecondary Data
Input
SCOPE OF STUDY
Scope of Study
While the pilot study in 2010 involved over 2,000 MSC Malaysia and non-MSC Malaysia companies, SCM
2.0 involved over 500 companies. A few road shows were conducted and newsletters sent to promote the
objectives of the study to encourage participation.
Similar methodology of classifying the various Job Titles into specific Job Type was used in SCM 2.0.
Each Job Type in turn has a set of required and elective technical skills due to variations in the nature of
the work by different employers or companies. In addition, a set of generic and adaptable soft skills have
been defined to serve as a basis for easy adoption.
For SCM 2.0, the major efforts are focused on acquiring the industry certification, salary range, and the job
demand for each job type. Existing information was also updated and revised in the process. This is made
possible by a customized online survey, face-to-face interviews as well as research published by other
organizations.

12. 8
List of ICT Jobs in Malaysia
No Job Title Job Code
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
.Net Analyst Programmer
.Net Application Consultant
.Net Consultant
.Net Developer
.Net Programmer
.Net Programmer Analyst
.Net Sharepoint Developer
2D Animator
3D Artist
3D Modeler
3D Visualizer
ABAP Consultant
ABAP Developer
Access Administration Analyst
Account Payable(AP) Executive
Account Receivable(AR) Executive
Accountant
Accounting Analyst
Analog IC Designer
Animator
Animation Director
Animation Producer
Animation Supervisor
Application Assurance Engineer
Application Consultant
Application Developer(.Net)
Application Developer(Cloud)
Application Developer(Ruby on Rails)
Application Developer)Mobile Apps)
Application Engineer(.Net)
Application Engineer(Ruby on Rails)
Application Security Manager
Application Specialist Support(Navision)
Architectural Designer
Art Director
Artificial Intelligence Programmer
Audio Engineer
Audio Visual Engineer
Audio Visual Manager
B2B Consultant
BIOS Engineer
Board design Engineer
Broadcast Engineer
Business Analyst
Business Analyst Advisor
Business Analyst Consultant
Business Analyst Manager
Business Compliance Executive
Business Consultant
Business Process Improvement Manager
INT40101
INT40102
INT40100
INT10101
INT10100
INT40103
INT41301
CMM20101
CMM20102
CMM20200
CMM20300
INT40200
INT40201
SSO10201
SSO20103
SSO20102
SSO20101
SSO20100
SDD20101
CMM20100
CMM20104
CMM20105
CMM20106
INT30100
INT10903
INT10102
INT41603
INT11001
CMM21601
INT10103
INT11002
INT30101
INT40901
CMM10201
CMM40101
CMM20701
CMM20400
CMM20500
CMM20501
INT40501
SDD40301
SDD30101
CMM20502
SSO40303
INT40301
INT40302
INT40303
SSO20401
INT40304
SSO40301
218
218
218
174
174
218
242
48
48
50
52
220
220
274
290
290
292
290
110
48
48
48
48
200
190
174
248
192
78
174
192
200
254
34
90
60
54
56
56
226
154
134
56
318
222
222
222
296
222
318

13. 9
List of ICT Jobs in Malaysia
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
No Job Title Job Code
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
C++ Software Analyst
CAD Design Automation Engineer
CAD Engineer
CG Artist
Character Artist
Character Designer
Character Modeler
Chief Executive Officer(CEO)
Chief Executives
Chief Financial Officer(CFO)
Chief Operating Officer(COO)
Chief Security Officer
Chief Technology Officer(CTO)
Clean-up Artist
Cloud Architect
Cloud Computing Architect
Cloud Solutions Architect
Cloud Solutions Specialist
Cobol Developer
Cobol Programmer
Color Grader
Color Timer
Colorist
Compensation & Benefits Manager
Compliance Executive
Compliance manager
Compositor
Computer Architect
Computer Console Operator
Computer Operator
Computer Security Manager
Computer Technician
Concept Art Head
Concept Artist
Contact Centre Agent(Customer Service)
Contact Centre Agent(Inbound)
Contact Centre Agent(Outbound)
Contact Centre Analytic Executive
Contact Centre Assistant Manager
Contact Centre Business Analyst
Contact Centre Executive
Contact Centre Manager
Contact Centre Officer
Contact Centre Operations Manager
Contact Centre Personnel
Contact Centre Recovery Staff
Contact Centre Representative
INT10204
SDD20600
SDD20601
CMM20600
CMM10601
CMM10602
CMM20201
INT60301
INT60300
INT60302
INT60303
INT30401
INT60304
CMM21500
INT41600
INT41601
INT41602
INT41604
INT10301
INT10300
CMM30502
CMM30501
CMM30500
SSO30401
SSO20400
SSO20402
CMM30100
SDD40401
INT30201
INT30200
INT30402
INT30202
CMM10801
CMM10603
SSO10101
SSO10100
SSO10300
SSO10501
SSO10601
SSO10500
SSO10202
SSO10900
SSO10102
SSO10901
SSO10301
SSO10400
SSO10103
176
176
176
176
176
120
120
58
42
42
48
258
258
258
258
206
258
76
248
248
248
248
178
178
88
88
88
308
296
296
80
156
202
202
206
202
46
42
272
272
276
280
282
280
274
288
272
288
276
278
272
C++ Software Engineer
C/C++ Programmer
C/C++ Developerr
C++ Graphics Programmer
INT10202
INT10200
INT10203
51 INT10201

14. 10
List of ICT Jobs in Malaysia
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
No Job Title Job Code
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
Corporate Designer
CPU Architect
Creative Artist
Creative Designer
Creative Director
Customer Care Consultant
Customer Care Consultant
Customer Care Coordinator
Customer Helpdesk Officer
Customer Relationship Executive(Contact Centre)
Customer Service Associate
Customer Service Executive(Contact Centre)
Customer Service Officer
Customer Service Representative
Customer Support Engineer
Customer Support Engineer
Customer Support Officer
Customer Support Representative
Data Centre Solution Analyst
Data Centre Specialist
Data Engineer
Data Scientist
Database Architect
Database Manager
Design Architect
Design Automation Engineer
Design Engineer
Design Validation Engineer
Designer
Desktop Artist
Desktop Publisher
Desktop Publishing Artist
Development Lead
Device Driver Engineer
Digital Artist
Digital Clean-up Artist
Digital IC Engineer
Director
Drivers Engineer
E-Business Consultant
CMM10202
SDD10201
CMM20107
CMM10401
CMM40100
SSO10113
SSO10204
SSO10104
SSO10108
SSO10105
SSO10106
SSO10107
SSO10109
SSO10110
INT30300
INT30701
INT30301
INT30302
INT40400
INT40401
INT40402
INT20302
INT20300
INT20301
CMM10402
SDD20602
SDD20102
SDD30401
CMM10200
CMM10106
CMM10403
CMM10404
INT10801
SDD40302
CMM10100
CMM21501
SDD20103
CMM40201
SDD40303
INT40502
274
282
284
282
284
82
322
322
322
322
34
108
48
38
38
272
274
272
204
272
272
272
272
272
272
204
212
204
204
224
224
224
198
198
198
38
120
110
140
34
32
38
38
188
154
32
56
110
92
154
226
Corporate Designer
Contact Centre Team Leader
Contact Centre Service Desk Executive
Contact Centre Team Lead(Inbound)
Contact Centre Team Lead(Outbound)
Corporate Manager
SSO10703
SSO10203
SSO10600
SSO10700
CMM30200
Contract Administrator SSO50201
Contract Drafter
Contract Executive SSO50202
SSO50200
Contract Management Specialist SSO50300
Customer Care Engineer
102
103
104
SSO10602
INT30306

15. 11
List of ICT Jobs in Malaysia
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
No Job Title Job Code
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
226
226
84
84
84
84
84
84
86
86
144
154
134
60
240
32
50
56
220
240
258
258
34
92
84
292
154
44
44
44
294
298
298
42
36
60
258
68
38
154
32
38
32
34
134
308
46
314
310
284
108
Editor(Offline)
Editor(Online)
Effects Artist
Effects Specialist
Electrical Engineer
Embedded Software Engineer
Embedded System Board Engineer
Engine Programmer
Enterprise Systems Specialist
Environment Artist
Environment Modeler
Equipment Technician
ERP Programmer Analyst(ABAP)
ERP Technical Specialist
Executive Director
Executive Vice President
Exhibition Designer
Film Director
Film Editor
Financial Analyst
Firmware Engineer
Flash Animator
Flash Designer
Flash Developer
Fraud Detector
Fund Accounting Analyst
Fund Accounting Executive
Game Artist
Game Designer
Game Programmer
General manager
Graphic Artist
Graphic Designer
Graphic Driver Engineer
Graphics Creator
Graphics Illustrator
Group Lead Artist
GUI Designer
Hardware Board Design Engineer
Head of Compensation & Benefits
Head of Concept Artist
Head of Operations-Shared Services
Head of Performance Management
Head Team Sales(Contact Centre)
High-Speed I/O Micro Architect
CMM30304
CMM30305
CMM30401
CMM30402
SDD30600
SDD40304
SDD30102
CMM20702
INT41201
CMM10101
CMM20202
CMM20503
INT40202
INT41202
INT60305
INT60306
CMM10203
CMM40200
CMM30306
SSO20200
SDD40300
CMM10701
CMM10702
CMM10703
SSO20300
SSO20600
SSO20601
CMM10604
CMM10300
CMM20700
INT60307
CMM21101
CMM10400
SDD40305
CMM10102
CMM10405
CMM10103
CMM10204
SDD30103
SSO30400
CMM10800
SSO40100
SSO30500
SSO10701
SDD10202
Editor(Final Cut Pro)158 CMM30304
155
156
157
153
154
Editor
Editor(After Effects)
Editor(Avid)
CMM30300
CMM30301
CMM30302
E-Commerce Consultant
E-Commerce Specialist
INT40500
INT40503

16. 12
List of ICT Jobs in Malaysia
No Job Title Job Code
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
302
302
302
302
108
114
110
122
122
38
274
284
246
44
272
244
212
222
254
218
228
184
256
252
208
246
210
246
250
250
206
206
218
228
232
240
244
212
230
180
180
228
228
180
228
228
180
180
180
228
230
IC Packaging Design Engineer
Illustrator
Inbound Technical Support Representative
Industry Educator
Infrastructure Manager
Interface Designer
International Customer Care Officer
IT Application Management Analyst(Siebel)
IT Assistant
IT Business Analyst
IT Business Development Manager
IT Consultant(.Net)
IT Cosultant(Java)
IT Executive(RPG)
IT Manager
IT Marketing Executive
IT Marketing Manager
IT Network Systems Engineer
IT Programme Manager
IT Project Coordinator
IT Project Manager
IT Sales Engineer
IT Sales manager
IT Security Analyst
IT Security Specialist
IT Specialist(.Net)
IT Specialist(Java)
IT Specialist(Lotus Notes)
IT Specialist(SAP)
IT Specialist(Siebel)
IT Support Executive
IT System Analyst(JDE)
J2EE Programmer
J2ME Programmer
Java Analyst Programmer
Java Application Consultant
Java Application Developer
Java Consultant
Java Developer
Java EE Programmer
Java Programmer
Java Programmer Analyst
JDE Application Specialist
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
SDD20702
CMM10406
SSO10205
SSO10703
INT41501
CMM10704
SSO10111
INT41401
INT30702
INT40300
INT50300
INT40104
INT40601
INT10601
INT60100
INT50200
INT50201
INT30501
INT41503
INT30600
INT41500
INT50100
INT50101
INT30403
INT30400
INT40105
INT40602
INT40801
INT41203
INT41402
INT30703
INT40701
INT10401
INT10402
INT40603
INT40604
INT10403
INT40600
INT10404
INT10405
INT10400
INT40605
INT40702
211 IC Package Design Engineer SDD20701
SDD10203
SDD20301
SDD20104
208
209
210
I/O Architect
IC Design Verification Engineer
IC Designer
204
205
206
207
HR Assistant
HR Consultant
Human Resouce Coordinator
Human Resource Analyst
SSO30102
SSO30103
SSO30100
SSO30101

17. 13
List of ICT Jobs in Malaysia
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
No Job Title Job Code
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
230
62
62
46
306
64
64
110
232
232
232
168
142
68
320
178
256
110
78
68
66
50
50
134
66
42
82
44
68
44
68
254
254
254
208
208
60
208
138
300
276
292
258
236
236
194
194
194
194
236
236
Lotus Notes Programmer
Manufacturing Engineer
Mechanical Engineer
Media Producer
Media Research Specialist
Microfocus Cobol Developer
MIS Manager
Mixed Signal IC Designer
Mobile App Developer
Mocap Actor
Mocap Artist
Modeling Artist
Modeling Supervisor
Motherboard Designer
Motion Capture Artist
Multimedia Artist
Multimedia Content manager
Multimedia Designer
Multimedia Developer
Multimedia Producer
Multimedia Programmer
Nacision Developer
Navision Analyst Programmer
Navision Business Consultant
Network Analyst
Network Engineer
Network Programmer
Network Specialist
NPI Engineer
O2C Analyst
Offshore Sales Executivre
Operational Risk Analyst
Operations Vice President
Oracle Applications Administrator
Oracle Consultant
Oracle Database Administrator
Oracle Database Analyst
Oracle Database Engineer
Oracle Database Specialist
Oracle E-Business Suite Consultant
Oracle Financials Support Specialist
INT40803
SDD30800
SDD30500
CMM21102
SSO50100
INT10302
INT60101
SDD20106
CMM21600
CMM21002
CMM21001
CMM20203
CMM20204
SDD30100
CMM21000
CMM10605
CMM30201
CMM10705
CMM21103
CMM10706
CMM21100
INT40903
INT40900
INT40902
INT30502
INT30500
CMM20703
INT30503
SDD30301
SSO20702
SSO10302
SSO20201
INT60308
INT41001
INT41000
INT20100
INT20101
INT20102
INT20103
INT41002
INT41003
264 Lotus Notes Developer INT40802
255
256
257
258
259
260
261
262
263
INT40700
CMM20800
CMM20801
CMM10802
SSO30301
CMM20900
CMM20901
SDD20105
INT40800
JDE Consultant
Layout Artist
Layout Supervisor
Lead Concept Artist
Learning & Organization Development Manager
Lighting Artist
Lighting Supervisor
Logic Designer
Lotus Notes Analyst

18. 14
List of ICT Jobs in Malaysia
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
No Job Title Job Code
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
236
276
300
122
298
298
298
298
108
134
124
238
238
238
276
182
182
116
118
116
178
128
136
130
110
114
300
168
318
318
94
186
126
138
204
204
204
94
94
90
210
146
246
186
186
186
32
300
54
186
70
Peoplesoft Financials Functional Consultant
Peoplesoft Manager
Phone Consultant
PHP Developer
PHP Programmer
Physical Design Engineer
Physical Design Verification Engineer
Physical Designer
PL/1 Developer(Cobol/DB2)
Platform Signal Integrity Engineer
Post-Silicon Validation Engineer
Power Delivery Engineer
Power IC Designer
Pre-Silicon Validation Engineer
Process Analyst
Process Engineer
Process Improvement Analyst
Process Improvement Specialist
Producer
Product Assurance Engineer
Product Characterization Engineer
Product Development Engineer
Product Engineer
Product Support Engineer
Product Support Officer
Production Assistant
Production Coordinator
Production Manager
Project Administrator
Project Engineer
Project manager
QA Analyst
QA Executive
Quality Engineer
R&D Product Designer
R2R Analyst
Recording Engineer
Release Manager
Render Wrangler
INT41101
INT41102
SSO10304
INT10501
INT10500
SDD20400
SDD20500
SDD20401
INT10303
SDD21001
SDD30200
SDD21100
SDD20107
SDD20300
SSO20700
SDD30801
SSO40302
SSO40300
CMM40300
INT10701
SDD20900
SDD30300
INT30303
INT30304
INT30305
CMM40301
CMM40302
CMM40102
INT30601
SDD30700
INT41502
INT10702
INT10703
INT10704
CMM10205
SSO20703
CMM20401
INT10705
CMM21200
Peoplesoft Consultant317 INT41100
306
307
308
309
310
311
312
313
314
315
316
INT41004
SSO10303
SSO20701
SDD20700
SSO30600
SSO30601
SSO30602
SSO30603
SDD10204
SDD30104
SDD20800
Oracle Functional Consultant
Outbound Contact Centre Consultant
P2P Analyst
Package Design Engineer
Payroll Analyst
Payroll Executive
Payroll Manager
Payroll Processor
PC Architect
PC Motherboard Designer
PCB Design Engineer

19. 15
List of ICT Jobs in Malaysia
No Job Title Job Code
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
280
272
314
110
78
184
184
184
184
184
110
192
220
240
240
240
240
240
220
240
40
40
298
206
240
242
242
242
244
244
244
244
244
244
128
108
156
150
150
174
78
242
158
174
186
186
190
72
54
60
54
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
SAP Application Administrator
SAP Consultant
SAP Delivery Manager
SAP Functional Consultant
SAP Functional Consultant(ABAP)
SAP Manager
Screenplay Writer
Scriptwriter
Securities Services Executive
Security Analyst
Senior Operations Manager(SAP
Sharepoint Consultant
Sharepoint Specialist
Sharepoint Technical Specialist
Siebel CRM Consultant
Siebel Developer
Siebel Professional
Siebel Solution Architect
Siebel Specialist
Siebel Technical Architect
Signal Integrity Engineer
Silicon Architect
Software Architect
Software Development Engineer
Software Engineer
Software Engineer(.Net)
Software Engineer(Mobile)
Software Engineer(Sharepoint)
Software Engineering Manager
Software Programmer(.Net)
Software QA Engineer
Software Tester
Solution Architect
Sound Designer
Sound Engineer
Sound Programmer
Sound Technician
INT41205
INT41200
INT41206
INT41207
INT40204
INT41208
CMM10501
CMM10500
SSO20602
INT30404
INT41209
INT41302
INT41300
INT41303
INT41403
INT41404
INT41405
INT41406
INT41400
INT41407
SDD21000
SDD10205
SDD40400
SDD40101
SDD40100
INT10104
CMM21602
INT41304
SDD40500
INT10105
INT10700
INT10706
INT10900
CMM21300
CMM20402
CMM20704
CMM20404
SAP Analyst370 INT41204
357
358
359
360
361
362
363
364
365
366
367
368
369
Report Analyst
Reservation Sales Executive
Resource manager
RF IC Chip Designer
Rigging Artist
RPG Business Analyst
RPG Programmer
RPG Software Devloper
RPG Software Engineer
RPG System Analyst
RTL Designer
Ruby on Rails Developer
SAP ABAP Support Consultant
SSO10502
SSO10112
SSO40101
SDD20108
CMM20601
INT10602
INT10600
INT10603
INT10604
INT10605
SDD20100
INT11000
INT40203

20. 16
List of ICT Jobs in Malaysia
No Job Title Job Code
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
86
196
196
196
42
276
106
112
112
112
112
54
86
108
190
212
236
208
202
322
302
304
188
290
292
284
190
68
90
274
38
212
218
228
212
274
214
276
276
276
284
152
140
186
140
132
132
60
284
306
298
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
System Engineer
System Engineer(Oracle)
Systems Administrator
Systems Operator
Talent & Organization Performance Manager
Talent Acquisition Consultant
Talent Management Specialist
Team Lead
Team Leader(Accounting)
Team Leader-Financial Services
Team Leader-Telemarketing
Technical Architect
Technical Artist
Technical Director
Technical Helpdesk Analyst
Technical Illustrator
Technical Specialist
Technical Specialist(.Net)
Technical Specialist(Java)
Technical Support Engineer
Technical Support(Contact Centre)
Technical Writer
Telesales Agent
Telesales Executive
Telesales Representative
Telesales Team Leader
Test Development Engineer
Test Engineer
Test Engineer
Testing Engineer
Thermal Engineer
Thermal Machanical Solution Engineer
Tools Programmer
Training Consultant
Training Specialist
Transaction Banking Executive
INT30704
INT10901
INT41005
INT30505
INT30203
SSO30501
SSO30104
SSO30200
INT10800
SSO20104
SSO20202
SSO10702
INT10902
CMM21104
CMM40103
SSO10200
CMM10407
INT30705
INT40106
INT40606
INT30700
SSO10206
INT30800
SSO10306
SSO10307
SSO10308
SSO10703
SDD40200
SDD30400
INT10707
SDD30402
SDD21200
SDD21201
CMM20705
SSO10703
SSO30300
SSO20603
System Architect422
408
409
410
411
412
413
414
415
416
417
418
419
420
421
Special Effects Artist
SQL Database Administrator
SQL Database Architect
SQL Database Engineer
SQL Database Specialist
Storyboard Artist
Strategic Business Event Executive
Strategic Planner
Structural Design Engineer
Structural Designer
Structural Engineer
Studio Engineer
Studio Head
System Architect
CMM30403
INT20201
INT20202
INT20203
CMM10600
SSO10305
SDD10100
SDD20201
SDD20200
SDD20200
SDD20202
CMM20403
CMM30403
SDD10200

21. 17
List of ICT Jobs in Malaysia
No Job Title Job Code
CMM
SDD
INT
SSO
ENTRY
LEVELJOBS
Page No
Web Programmer
Web Programmer(PHP)
Webmaster
Writer
CMM21400
INT10502
INT30900
CMM10502
476
477
478
479
Web Developer475 CMM21401
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
294
32
86
258
154
84
56
32
86
86
52
110
130
216
44
44
74
74
182
216
40
Transaction Monitoring Manager
UI Artist
VFX Artist
Vice President
Video Driver Engineer
Video Editor
Videographer
Virtual Environment Designer
Visual Effects Artist
Visual Effects Supervisor
Visualization Specialist
VLSI Engineer
Voltage Regulator Engineer
Web Administrator
Web Animator
Web Designer
CMM30404
INT60309
SDD40306
CMM30307
CMM20504
CMM10105
CMM30400
CMM30405
CMM20301
SDD20109
SDD21101
INT30901
CMM10707
CMM10700
SSO20301
CMM10104

22. 18
Technical Skills Competency
JOB CODE JOB TITLE
SSO20100 Accounting Analyst
JOB DESCRIPTION
Provide accounting support to customers. Ensure
financial documents and systems practiced comply with
the legal and statutory requirements of the country where
the customers are operating in.
SIMILAR JOB TITLES
Accountant, Account Receivable (AR) Executive,
Account Payable (AP) Executive,
Team Leader - Accounting
JOB GROUPING
EDUCATION
Diploma or degree in Accounting / Finance / Banking
SPM Diploma Bachelor’s Master’s
Finance & Accounting Human Resources
Certificate
INDUSTRY CLUSTER
Shared Services & Outsourcing
No Description Entry Intermediate Senior
No Description
1 Industry Experience
2 Industry Certification
3 Salary Range
Entry Intermediate Senior Advance Master
1
2
3
4
5
Soft Skills Competency
(Note: Lighter color gradient indicates basic level proficiency; darker color gradient indicates higher level proficiency)
No Description Entry Intermediate Senior Advance Master
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
5 Presentation Skills
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Able to organize
and plan tasks as
schedule or ahead
of time
Can handle multiple
assignments or
project tasks
Use advance
problem solving
process/tools and
understand the
impact of solutions
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Convey customer
requests, technical
requirements and
business messages
with impact
Able to organize and
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks of
moderate complexity
Recognize
conceptual
trends and impact
of solutions to
moderate problems
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Convey customer
requests, technical
requirements and
business messages
with impact
Able to organize and
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks of
moderate complexity
Recognize
conceptual
trends and impact
of solutions to
moderate problems
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
6 Managing People Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Suitable For
Entry Level
Contact Centre
301 302
11-15 Years7-10 Years3-6 Years0-2 Years
RM7,001-RM9,000RM6,001-RM7,000RM2,001-RM4,000RM2,001-RM3,500
ACCA, CIMA, CPA AUSTRALIA, ICAEW, LCCI
Fully proficient,
handle high
complexity or cross
organizational
scope
Fully proficient, has
in-depth knowledge,
work independently
on moderate to high
complex scope
Perform with minimal
supervision and
able to handle
moderate scope
Perform at basic
level under
supervision with well
defined scope
Focus on process,
output and
performance to
industry standards
Develop new
aspects of subject
matter and
expectations
Understand the
impact of emerging
trends to area of
the expertise
Use industry
tools/standards
routinely and offer
improvement
suggestions
Understand and
identify new aspects
of subject matter
and expectations
Has detailed
knowledge and
emerging trends of
the concept,
standards or area
of expertise
Know and use
industry tools/
standards
Recognize aspects
of subject matter
and emerging
expectations
Has detailed
knowledge of the
concept, standard or
area of expertise
Learn to use
industry tools/
standards
Articulate and
interpret the aspects
of subject matter
Has general
knowledge of the
concept, standard or
area of expertise
Shape the
organization
direction to ensure
success of business
Drive organization's
role in the success
of business
Understand team's
role in the success
of business
Understand
individual's role in
the success of
business
Demonstrate solid
understanding of
Product Strategic
Planning and
Product Life Cycle
Management
Strong
understanding
of industry and
business
Has establish
knowledge and
expertise of Sales
and Marketing
Principles and
Methods
Proficient in Project
Management Skills
Able to understand
and analyze
customer
requirements
Advance Master
Have good
command of
language skills and
able to communicate
effectively between
peers or
customers
Able to plan and
complete
tasks as schedule
Can handle basic
assignments or
project tasks
Able to apply
structured problem
solving process and
tools to solve basic
problems
Understand the
purpose and
components of
presentation and
able to present to a
small group of
audience
Focus on individual
effort to increase
output and
contribution
1 2 3 4 5
1
3
6
16
15
10 11
12
1413
7
2
4
5
8
9
How to Read the
Skills Competency Matrix
The Skills Competency Matrix for each job type consists of different sections as shown below.
There are 16 vital pieces of information captured in each of the matrix.
Sample Skills Competency Matrix Chart
No Description
1 Industry Cluster in which this job type falls under. There are 4 clusters covered under the ICT industry in this matrix:
2 Job Code assigned to this job type. A unique Job Code is assigned to each job type and job title.
The job code is made up of 8 alphanumeric codes as shown below.
Job code
CMM
SDD
T
Creative Multimedia
Information Technology
WWW
WWW Value Cluster Represented
is the code assigned for the cluster
WWWXYYZZ
X
YY
ZZ
is the code assigned for each job grouping within the cluster
is the code assigned for each job type
is the code assigned for the similar job titles within the same job type

23. 19
4 Job Grouping within this industry cluster.
5 Academic Qualification preferred by employers.
6 Description of the job function.
7 Other Job Titles used for the same job function.
9 Industry Certification & Salary Range
10 Description of Technical Skills associated to this job function
11 Skills in darker shade are “required skills”
12 Skills in lighter shade are “elective skills”
13 Core Soft Skills preferred by employers.
14 Competency Level by expected proficiency level, lighter colour gradient indicates basic level proficiency, darker colour gradient
indicates higher level proficiency
15 Indicator on whether the job type is suitable for Entry Level Professionals
16 Indicator for job demand. Red Thermometer represents high job demand, Yellow Thermometer represents moderate job demand,
Blue Thermometer represents low job demand
3 Job Type within this job grouping.
8 Job Level applicable to this Job Type. For most of the Job Types, there are multiple Job Levels requiring different
levels of knowledge, capability and experience from the individuals. Five Job Levels are defined below to provide an
overview of the expectation.
experience
Job Level
Level 1
(Entry)
Level 2
(Intermediate)
Level 3
(Senior)
Description
/
Level 4
(Advanced)
/
Level 5
(Master)

25. CREATIVE
MULTIMEDIA

27. 23
What is Creative Multimedia (CMM)
CMM is also known as Digital Content Creation (DCC). CMM is a combination of different content forms such as
music, lighting, computer-generated graphics, animation, still images, and video put together for purposes of
entertainment, presentation, modeling, advertising, or public relations.
What do Creative Multimedia
Professionals do
Working in a highly dynamic, high-tech environment, CMM professionals use a variety of skills to produce multi-
media design, animation, audio works and programming applications. They use creative talent, computer skills,
sophisticated expertise in visual and audio technologies and artistic talent in the production of innovative presen-
tations. Tools such as graphics, video, and audio technologies are relied upon to create attention grabbing digital
content.
What qualifications do Creative
Multimedia Professionals need
Education includes a strong combination of art courses and computer training. Job requirements range from an
associate’s degree in video production, multimedia production, or animation—to a bachelor's degree in a visual
arts related discipline. In some cases, unique, long-term and/or valuable work experience replace actual
academic qualifications, as many Professionals may have adopted more initiative-driven or entrepreneurial
approaches in gaining skill sets and experience in the absence of qualified or relevant courses.
y
y
y
s
Creative Multimedia

28. 24
Creative Multimedia
Creative Multimedia:
Job Groupings
CMM jobs are classified into 4 job groupings :
:
g
g
r
s
s
illustration
t
t

29. 25
Creative Multimedia:
Job Code
The job titles found in each job grouping within the SSO cluster are listed below with their assigned job code.
Creative Multimedia
Job code
CMM is the code assigned for the Creative Multimedia (CMM) cluster
X is the code assigned for each job grouping
YY is the code assigned for each job type
e.g.
ZZ is the code assigned for the similar job titles within the same job type
e.g.
CMMXYYZZ
X Value Job Code Job Grouping
X=1
X=2
X=3
X=4
CMM1xxxx
CMM2xxxx
CMM3xxxx
CMM4xxxx
Pre-Production
Production
Post Production
Pre-production, Production & Post Production
YY Value Job Code Job Type
YY=01 CMM10100 Digital Artist
YY Value Job Code Similar Job Title
ZZ=01 CMM10101 Environment Artist

30. 26
Creative Multimedia
Creative Multimedia: Job Title List
CMM10100
CMM10101
CMM10102
CMM10103
CMM10104
CMM10105
CMM10106
CMM10200
CMM10201
CMM10202
CMM10203
CMM10204
CMM10205
CMM10300
CMM10400
CMM10401
CMM10402
CMM10403
CMM10404
CMM10405
CMM10406
CMM10407
CMM10500
CMM10501
CMM10502
Digital Artist
Designer
Game Designer
Graphic Designer
Scriptwriter
Environment Artist
Graphics Creator
Group Lead Artist
UI Artist
Virtual Environment Designer
Desktop Artist
Architectural Designer
Corporate Designer
Exhibition Designer
GUI Designer
R&D Product Designer
Creative Designer
Design Architect
Desktop Publisher
Desktop Publishing Artist
Graphics Illustrator
Illustrator
Technical Illustrator
Screenplay Writer
Writer
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
32
34
36
38
40
Job Code
Job Type
Job Type Similar Job Title Job Grouping
Job
Demand
Page
No.

31. 27
Creative Multimedia
CMM10600
CMM10601
CMM10602
CMM10603
CMM10604
CMM10605
CMM10700
CMM10701
CMM10702
CMM10703
CMM10704
CMM10705
CMM10706
CMM10707
CMM10800
CMM10801
CMM10802
CMM20100
CMM20101
CMM20102
CMM20104
CMM20105
CMM20106
CMM20107
CMM20200
CMM20201
CMM20202
CMM20203
Storyboard Artist
Web Designer
Head of Concept Artist
Animator
3D Modeler
Character Artist
Character Designer
Concept Artist
Game Artist
Multimedia Artist
Flash Animator
Flash Designer
Flash Developer
Interface Designer
Multimedia Designer
Multimedia Producer
Web Animator
Concept Art Head
Lead Concept Artist
2D Animator
3D Artist
Animation Director
Animation Producer
Animation Supervisor
Creative Artist
Character Modeler
Environment Modeler
Modeling Artist
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Pre-Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
42
44
46
48
50
Job Code Job Type Similar Job Title Job Grouping
Job
Demand
Page
No.

32. 28
Creative Multimedia
CMM20204
CMM20300
CMM20301
CMM20400
CMM20401
CMM20402
CMM20403
CMM20500
CMM20501
CMM20502
CMM20503
CMM20504
CMM20600
CMM20601
CMM20700
CMM20701
CMM20702
CMM20703
CMM20704
CMM20705
CMM20800
CMM20801
CMM20900
CMM20901
CMM21000
CMM21001
CMM21100
CMM21101
3D Visualizer
Audio Engineer
Audio Visual Engineer
CG Artist
Game Programmer
Layout Artist
Lighting Artist
Motion Capture Artist
Multimedia Programmer
52
54
56
58
60
62
64
66
68
Modeling Supervisor
Visualization Specialist
Recording Engineer
Sound Engineer
Studio Engineer
Audio Visual Manager
Broadcast Engineer
Equipment Technician
Videographer
Rigging Artist
Engine Programmer
Network Programmer
Sound Programmer
Tools Programmer
Layout Supervisor
Lighting Supervisor
Mocap Artist
Graphic Artist
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Job Code Job Type Similar Job Title Job Grouping
Job
Demand
Page
No.
Artificial Intelligence
Programmer

33. 29
Creative Multimedia
CMM21102
CMM21103
CMM21104
CMM21200
CMM21300
CMM21400
CMM21401
CMM21500
CMM21501
CMM21600
CMM21601
CMM21602
CMM30100
CMM30200
CMM30201
CMM30300
CMM30301
CMM30302
CMM30303
CMM30304
CMM30305
CMM30306
CMM30307
CMM30400
CMM30401
CMM30402
CMM30403
CMM30404
Render Wrangler
Sound Designer
Web Programmer
Clean-up Artist
Mobile App Developer
Compositor
Content Manager
Editor
Visual Effects Artist
Media Producer
Multimedia Developer
Technical Artist
Web Developer
Digital Clean-up Artist
Software Engineer(Mobile)
Multimedia Content manager
Editor(After Effects)
Editor(Avid)
Editor(Final Cut Pro)
Editor(Offline)
Editor(Online)
Film Editor
Video Editor
Effects Artist
Effects Specialist
Special Effects Artist
VFX Artist
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
Post-Production
70
72
74
76
78
80
82
84
86
Job Code Job Type Similar Job Title Job Grouping
Job
Demand
Page
No.
Application Developer
(Mobile Apps)

34. 30
Creative Multimedia
CMM30405
CMM30500
CMM30501
CMM30502
CMM40100
CMM40101
CMM40102
CMM40200
CMM40201
CMM40300
CMM40301
CMM40302
CMM40303
Colorist
Creative Director
Film Director
Producer
Color Timer
Color Grader
Art Director
Production Manager
Director
Production Assistant
Production Coordinator
Studio Head
Post-Production
Post-Production
Post-Production
Post-Production
88
90
92
94
Job Code Job Type Similar Job Title Job Grouping
Job
Demand
Page
No.
Creative Content
Management
Creative Content
Management
Creative Content
Management
Creative Content
Management
Creative Content
Management
Creative Content
Management
Creative Content
Management
Creative Content
Management
Creative Content
Management
Visual Effects
Supervisor

35. "Working in a highly dynamic, high-tech environment,
CMM professionals use a variety of skills to produce
multimedia design, animation, audio works and
programming applications. They use creative talent,
computer skills, sophisticated expertise in visual
and audio technologies and artistic talent in the
production of innovative presentations. Tools such
as graphics, video, and audio technologies are relied
upon to create attention grabbing digital content"
"Wor"Wor"Wor"Wo"Wor"Wo"Wo"W"WWW

36. 32
Technical Skills Competency
(Note: skills marked in darker colour are ‘required skills’, skills marked in lighter colour are ‘elective skills’)
JOB CODE JOB TITLE
CMM10100 Digital Artist
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Professional Certificate or higher in Art / Design /
Creative Multimedia or equivalent
SPM Diploma Bachelor’s Master’sCertificate
INDUSTRY CLUSTER
Creative Multimedia
No Description Entry Intermediate Senior Advance Master
No Description
1 Industry Experience
2 Industry
Certification
3 Salary Range
0 - 2 Years
Less than or equal to
RM2,000
3 - Years
RM2,001-RM4,000
7 - 10 Years
RM4,001-RM6,000
Entry Intermediate Senior
1
2
3
4
5
Advance Master
Create original artwork using any of a wide variety of
mediums and techniques, such as painting
and sculpture.
Environment Artist, Graphics Creator, Group Lead
Artist, User Interface (UI) Artist, Virtual Environment
Designer, Desktop Artist
Production Post-Production
Creative Content
Management
Pre-Production
Adobe Certified Associate, Autodesk Maya
11-15 Years
RM6001-RM7000
Ability to assemble
images, typography
or motion graphics to
create artistic
content
Articulate and
interpret the aspects
of subject matter
Recognize aspects
of subject matter and
conceptual trends
Understand and
identify new aspects
of subject matter and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Drawing and graphic
artwork
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process
output and
performance to
exceed industry
standards
Knowledgeable in
typography, visual
arts and layout
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise and
their emerging
trends
Understand the
impact of emerging
trends to area of
the expertise
Ability to use graphic
desing tools /
software
Apply technical skills
to complete
assigned tasks
Apply strong
technical skills to
achieve results
Utilize solid technical
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Graphic User
Interface (GUI)
Design
Focus on doing the
right things to
maintain quality of
work
Ensure the right
measures are in
place to manage
quality of work
Use structured
methods to
improve quality of
work
Continuously refine
existing methods to
improve quality of
work

37. 33
Soft Skills Competency
(Note: Lighter color gradient indicates basic level proficiency; darker color gradient indicates higher level proficiency)
No Description Entry Intermediate Senior Advance Master
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
5 Presentation Skills
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
Able to organize and
plan tasks as
schedule or ahead of
time
Able to organize and
optimize usage of
time to complete
action plans
Dictate the time
usage and controls
of resources
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
able to present to a
small group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

38. 34
Technical Skills Competency
(Note: skills marked in darker colour are ‘required skills’, skills marked in lighter colour are ‘elective skills’)
JOB CODE JOB TITLE
CMM10200 Designer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Diploma or higher in Art / Design / Creative Multimedia or
equivalent
SPM Diploma Bachelor’s Master’sCertificate
INDUSTRY CLUSTER
Creative Multimedia
No Description Entry Intermediate Senior Advance Master
No Description
1 Industry Experience
2 Industry
Certification
3 Salary Range
0 - 2 Years
Less than or equal to
RM2,000
3 - Years
RM2,001-RM4,000
7 - 10 Years
RM4,001-RM6,000
Entry Intermediate Senior
1
2
3
4
5
Advance Master
Develop and design products such as home
appliances, children's toys, buildings, exhibition
booths, graphical user interface and corporate design.
Combine artistic talent with research on product use,
marketing, and materials to create the most functional
and appealing product design.
Architectural Designer, Corporate Designer,
Exhibition Designer, GUI Designer,
R&D Product Designer
Production Post-Production
Creative Content
Management
Pre-Production
Adobe Certified Associate , Adobe Certified Associate Educator
11-15 Years
RM6001-RM7000
Ability to consider
the aesthetic,
functional and many
other aspects of an
object or a process
Articulate and
interpret the aspects
of subject matter
Recognize aspects
of subject matter and
conceptual trends
Understand and
identify new aspects
of subject matter and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Capability to
research, model and
refine a design
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process
output and
performance to
exceed industry
standards
Graphics and Photo
Imaging software
(e.g. Adobe
Photoshop,
Adobe Illustrator)
Apply technical skills
to complete
assigned tasks
Apply strong
technical skills to
achieve results
Utilize solid technical
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Computer Aided
Design software
(e.g. Autodesk
AutoCAD,
ArchiCAD)
Comfortable with
technical skills and
able to come up to
speed quickly on
new technical topics
Willingly embrace
new technical
knowledge despite
the element of risk
or difficulty of task
Make and take
informed technical
decisions despite
limited information
Make and stand by
difficult or
contraversial
technical decisions
3D Computer
Graphics and
Modeling Software
(e.g. Autodesk
Maya, Autodesk 3D
StudioMax)
Stay current on
technology
development
Look for
opportunities to gain
exposure to new
technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
to enhance technical
skills
Maintain and keep
current technical
expertise in order
to assess situation
and provide direction

39. 35
No Description Entry Intermediate Senior Advance Master
No Description Entry Intermediate Senior Advance Master
Suitable For
Entry Level
6 Rendering and
texturing skills
7
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Desktop publishing
software (e.g. Quark
Express, Adobe
InDesign)
Deliver results in a
timely and consistent
manner
Deliver multiple
projects results in a
timely and
consistent manner
Document and
deliver intentions
and expectations of
complex projects
Focus on process
output and
performance to
exceed industry
standards
Follow through on all
projects
commitments and
expectations,and
consistently execute
to plans
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
5 Presentation Skills
6 Managing People
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
Able to organize and
plan tasks as
schedule or ahead of
time
Able to organize and
optimize usage of
time to complete
action plans
Able to organize and
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Understand the
purpose and
components of
presentation and
able to present to a
small group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Able to deliver
quality presentation
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
quality presentation
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Soft Skills Competency
(Note: Lighter color gradient indicates basic level proficiency; darker color gradient indicates higher level proficiency)

40. 36
Technical Skills Competency
(Note: skills marked in darker colour are ‘required skills’, skills marked in lighter colour are ‘elective skills’)
JOB CODE JOB TITLE
CMM10300 Game Designer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Diploma or higher in Computer Science or equivalent
SPM Diploma Bachelor’s Master’sCertificate
INDUSTRY CLUSTER
Creative Multimedia
No Description Entry Intermediate Senior Advance Master
No Description
1 Industry Experience
2 Industry
Certification
3 Salary Range
3 - 6 Years
RM4,000-RM6,000
7 - 10 Years
RM6,001-RM7,000
Entry Intermediate Senior
1
2
3
4
5
Advance Master
Design core features of computer/video games.
Specify innovative game and role-play mechanics,
story lines, and character biographies. Create and
maintain design documentation.Guide and collaborate
with production staff to produce games as designed.
Production Post-Production
Creative Content
Management
Pre-Production
11-15 Years
RM7,001-RM9,000
Understanding of
game design
process such as
content and rules
definitions
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process,
output and
performance to
exceed industry
standards
Understanding of the
complex nature of
game development
and its
dependencies
between design
disciplines
Identify and generate
creative ideas
Manage and
generate creative
process and initiative
Sponsor and
manage creative and
innovative
initiatives and offer
improvement
suggestions
Knowledge of game
mechanics
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise and
their emerging
trends
Understand the
impact of emerging
trends to area of the
expertise
Ability to design and
prototype games that
is marketable and
mass produced
Recognize aspects
of subject matter and
conceptual trends
Understand and
identify new aspects
of subject matter and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Project management
tools / software
(e.g. MS Project)
Deliver multiple
projects results in a
timely and
consistent manner
Document and
deliver intentions
and expectations of
complex projects
Follow through on all
projects
commitments and
expectations, and
consistently execute
to plans

41. 37
No Description Entry Intermediate Senior Advance Master
No Description Entry Intermediate Senior Advance Master
6 Game developement
tools such as
Autodesk Gameware,
HumanIK, Scaleform
7
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Knowledge of PC
and game consoles
Look for
opportunities to
gain exposure to
new technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
to enhance technical
skills
Focus on process
output and
performance to
exceed industry
standards
Maintain and keep
current technical
expertise in order
to assess situation
and provide direction
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
5 Presentation Skills
6 Managing People
Interpret customer
requests and
technical
requirements
accurately
and communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
Able to organize and
plan tasks as
schedule or ahead of
time
Able to organize and
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Generate solutions
of significant
problems that has a
wide range of
benefits
Understand the
purpose and
components of
presentation and
able to present to a
small group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Able to deliver
quality presentation
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Soft Skills Competency
(Note: Lighter color gradient indicates basic level proficiency; darker color gradient indicates higher level proficiency)

42. 38
Technical Skills Competency
(Note: skills marked in darker colour are ‘required skills’, skills marked in lighter colour are ‘elective skills’)
JOB CODE JOB TITLE
CMM10400 Graphic Designer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Professional Certificate or higher in Art / Design /
Creative Multimedia or equivalent
SPM Diploma Bachelor’s Master’sCertificate
INDUSTRY CLUSTER
Creative Multimedia
No Description Entry Intermediate Senior Advance Master
No Description
1 Industry Experience
2 Industry
Certification
3 Salary Range
0 - 2 Years
Less than or equal to
RM2,000
3 - Years
RM2,001-RM4,000
7 - 10 Years
RM4,001-RM6,000
Entry Intermediate Senior
1
2
3
4
5
Advance Master
Design or create graphics to meet specific commercial
or promotional needs, such as packaging, displays, or
logos. May use a variety of mediums to achieve artistic
or decorative effects.
Creative Designer, Design Architect, Desktop
Publisher, Desktop Publishing Artist,
Graphics Illustrator, Illustrator, Technical Illustrator
Production Post-Production
Creative Content
Management
Pre-Production
Adobe Certified Associate
11-15 Years
RM6001-RM7000
Ability to assemble
images, typography
or motion graphics to
create graphic art
content
Articulate and
interpret the aspects
of subject matter
Recognize aspects
of subject matter and
conceptual trends
Understand and
identify new aspects
of subject matter and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Graphic design Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process
output and
performance to
exceed industry
standards
Graphics and Photo
Imaging software
(e.g. Adobe
Photoshop, Adobe
Illustrator)
Apply technical skills
to complete
assigned tasks
Apply strong
technical skills to
achieve results
Utilize solid technical
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Web Platform
Development
Software (e.g. HTML,
Javascript, CSS,
Action Script) and
Web Page Creation &
Editing Software (e.g.
Adobe Dreamweaver,
Adobe Flash Player)
Deliver results in a
timely and consistent
manner
Deliver multiple
projects results in a
timely and
consistent manner
Document and
deliver intentions
and expectations of
complex projects
Follow through on all
projects
commitments and
expectations, and
consistently execute
to plans
Desktop Publishing
Software (e.g.
Adobe InDesign)
Stay current on
technology
development
Look for
opportunities to
gain exposure to
new technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
to enhance technical
skills
Maintain and keep
current technical
expertise in order
to assess situation
and provide direction

43. 39
Soft Skills Competency
(Note: Lighter color gradient indicates basic level proficiency; darker color gradient indicates higher level proficiency)
No Description Entry Intermediate Senior Advance Master
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
5 Presentation Skills
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to
communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
Able to organize and
plan tasks as
schedule or ahead of
time
Able to organize and
optimize usage of
time to complete
action plans
Able to organize and
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Able to apply
structured problem
solving process and
tools to solve basic
problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
able to present to a
small group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

44. 40
Technical Skills Competency
(Note: skills marked in darker colour are ‘required skills’, skills marked in lighter colour are ‘elective skills’)
JOB CODE JOB TITLE
CMM10500 Scriptwriter
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Professional Certificate or higher in Communictaion, English,
Journalism or equivalent
SPM Diploma Bachelor’s Master’sCertificate
INDUSTRY CLUSTER
Creative Multimedia
No Description Entry Intermediate Senior Advance Master
No Description
1 Industry Experience
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2,001-RM3,500
3 - Years
RM3,501-RM4,500
7 - 10 Years
RM4,501-RM6,000
Entry Intermediate Senior
1
2
3
5
Advance Master
Create original written works or story for publication,
performance, films or animation.
Screenplay Writer, Story Writer
Production Post-Production
Creative Content
Management
Pre-Production
Certificate in Scriptwriting-Malaysia Institute of Integrative Media
11-15 Years
RM6,001-RM7,000
Ability to convey
stories or ideas in
words, images or
sounds as a means
to entertain or
educate and instill
moral values
Articulate and
interpret the aspects
of subject matter
Recognize aspects
of subject matter and
conceptual trends
Understand and
identify new aspects
of subject matter and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Story telling skills
with understanding of
elements such as
plot, characters and
narrative point of
view
Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process
output and
performance to
exceed industry
standards
Ability to research
and obtain factual
information and
authentic detail to
write or narrate
stories
Focus on doing the
right things to
maintain quality of
work
Ensure the right
measures are in
place to manage
quality of work
Use structured
methods to improve
quality of work
Continuously refine
existing methods to
improve quality of
work
Knowledge of film
making mechanics
and composition
skills
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise and
their emerging
trends
Understand the
impact of emerging
trends to area of
expertise
Microsoft Office
(e.g. Word, Excel,
Powerpoint)
Stay current on
technology
development
Look for
opportunities to
gain exposure to
new technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
to enhance technical
skills
Maintain and keep
current technical
expertise in order
to assess situation
and provide direction
4

45. 41
Soft Skills Competency
(Note: Lighter color gradient indicates basic level proficiency; darker color gradient indicates higher level proficiency)
No Description Entry Intermediate Senior Advance Master
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
5 Presentation Skills
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
Able to organize and
plan tasks as
schedule or ahead of
time
Able to organize and
optimize usage of
time to complete
action plans
Able to organize and
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
able to present to a
small group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Able to deliver
quality presentation
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
quality presentation
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution
Focus on individual
effort to increase
output and
contribution

46. 42
Technical Skills Competency
(Note: skills marked in darker colour are ‘required skills’, skills marked in lighter colour are ‘elective skills’)
JOB CODE JOB TITLE
CMM10600 Storyboard Artist
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Diploma or higher in Creative Multimedia / Computer Science /
Information Technology / MIS or equivalent
SPM Diploma Bachelor’s Master’sCertificate
INDUSTRY CLUSTER
Creative Multimedia
No Description Entry Intermediate Senior Advance Master
No Description
1 Industry Experience
2 Industry
Certification
3 Salary Range
0 - 2 Years
Less than or equal to
RM2,000
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4001-RM5,000
Entry Intermediate Senior
1
2
3
5
Advance Master
Create innovative concept and production art for a
variety of design and experience in creating creatures,
characters and props, and assist in establishing style
for production art in maintaining the consistency style.
Character Artist, Character Designer, Concept Artist,
Game Artist, Multimedia Artist
Production Post-Production
Creative Content
Management
Pre-Production
11-15 Years
RM6001-RM7000
Ability to visualize
any stories or scripts
using quick
sketches.
Articulate and
interpret the aspects
of subject matter
Recognize aspects
of subject matter and
conceptual trends
Understand and
identify new aspects
of subject matter and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Ability to breakdown
the scenes of a
script into shots
which can be filmed
Perform at basic
level under
supervision with well
defined scope
Perform with minimal
supervision and able
to handle moderate
scope
Fully proficient, has
in-depth knowledge,
work independently
on moderate to high
complex scope
Fully proficient,
handle high
complexity or cross
organizational scope
Knowledge of film
making mechanics
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise and
their emerging
trends
Understand the
impact of emerging
trends to area of
the expertise
Graphics and Photo
Imaging software
(e.g. Adobe
Photoshop, Adobe
Illustrator)
Apply technical skills
to complete
assigned tasks
Apply strong
technical skills to
achieve results
Utilize solid technical
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Storyboarding and
editing tools /
software (e.g.
Adobe After Effects)
Comfortable with
technical skills
andable to come up
to speed quickly on
new technical topics
Willingly embrace
new technical
knowledge despite
the element of risk
or difficulty of task
Make and take
informed technical
decisions despite
limited information
Make and stand by
difficult or
contraversial
technical decisions
4

47. 43
Soft Skills Competency
(Note: Lighter color gradient indicates basic level proficiency; darker color gradient indicates higher level proficiency)
No Description Entry Intermediate Senior Advance Master
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
5 Presentation Skills
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
Able to organize and
plan tasks as
schedule or ahead of
time
Able to organize and
optimize usage of
time to complete
action plans
Able to organize and
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
able to present to a
small group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Able to deliver
quality presentation
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Able to deliver
quality presentation
to a sizeable group
of audience or
decision makers and
obtain appropriate
decisions
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

48. 44
Technical Skills Competency
(Note: skills marked in darker colour are ‘required skills’, skills marked in lighter colour are ‘elective skills’)
JOB CODE JOB TITLE
CMM10700 Web Designer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Degree or higher in Creative Multimedia / Computer Science /
Information Technology or equivalent
SPM Diploma Bachelor’s Master’sCertificate
INDUSTRY CLUSTER
Creative Multimedia
No Description Entry Intermediate Senior Advance Master
No Description
1 Industry Experience
2 Industry
Certification
3 Salary Range
0 - 2 Years
RM2001-RM3500
3 - 6 Years
RM4000-RM6000
7 - 10 Years
RM6001-RM7000
Entry Intermediate Senior
1
2
3
5
Advance Master
Create online visual design including typography,
usability, icon design and other related graphics for
websites, intranets and interactive platforms.
Responsible for the layout, visual appearance, and
usability of a website.
Flash Animator, Flash Designer, Flash Developer,
Interface Designer, Multimedia Designer,
Multimedia Producer, Web Animator
Production Post-Production
Creative Content
Management
Pre-Production
11-15 Years
RM7001-RM9000
Ability to research,
conceptualize and
design websites
Articulate and
interpret the aspects
of subject matter
Recognize aspects
of subject matter and
conceptual trends
Understand and
identify new aspects
of subject matter and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Website content
writing and
development
Listen and respond
to customer
requirements
Able to clearly
communicate mutual
intentions and
expectations
Deliver innovative
and competitive
design
Make it easy for
customer to work
with organization
Graphics and Photo
Imaging software
(e.g. Adobe
Photoshop, Adobe
Illustrator)
Apply technical skills
to complete
assigned tasks
Apply strong
technical skills to
achieve results
Utilize solid technical
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Web page creation
and editing software
(e.g. Adobe Flash
Player)
Comfortable with
technical skills and
able to come up
to speed quickly on
new technical topics
Willingly embrace
new technical
knowledge despite
the element of risk
or difficulty of task
Make and take
informed technical
decisions despite
limited information
Make and stand by
difficult or
contraversial
technical decisions
Understanding of web
platform development
(e.g. HTML), the
capabilities of web
browsers across
multiple platforms,
and the constraints
involved in designing
websites
Enthuse to learn new
area of discipline
Recognize the need
to learn new area of
discipline
Demand continual
learning of disciplin
Extend the reach
and impact of new
area of discipline
4
Adobe Certified Associate, HTML Developer Certificate

49. 45
Soft Skills Competency
(Note: Lighter color gradient indicates basic level proficiency; darker color gradient indicates higher level proficiency)
No Description Entry Intermediate Senior Advance Master
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
5 Presentation Skills
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
Able to organize and
plan tasks as
schedule or ahead of
time
Able to organize and
optimize usage of
time to complete
action plans
Able to organize and
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
able to present to a
small group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

50. 46
Technical Skills Competency
(Note: skills marked in darker colour are ‘required skills’, skills marked in lighter colour are ‘elective skills’)
JOB CODE JOB TITLE
CMM10800 Head of Concept Artist
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Degree or higher in Creative Multimedia / Computer Science /
Information Technology or equivalent
SPM Diploma Bachelor’s Master’sCertificate
INDUSTRY CLUSTER
Creative Multimedia
No Description Entry Intermediate Senior Advance Master
No Description
1 Industry Experience
2 Industry
Certification
3 Salary Range
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4,001-RM6,000
Entry Intermediate Senior
1
2
3
4
Advance Master
Lead a team of artist & guide on drawing &
illlustrations
Concept Art Head, Lead Concept Artist
Production Post-Production
Creative Content
Management
Pre-Production
11-15 Years
RM6,001-RM8,000
Ability to oversee all
aspects projects
from conception to
final work
Set tasks project
deliverables and
goals
Hold others to task
or project
deliverables
Remove barriers and
prioritize resources
to achieve goals
Graphics and
Photo Imaging
software
(e.g. Adobe
Photoshop,
Adobe Illustrator)
Apply strong
technical skills to
achieve results
Utilize solid technical
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Ability to recreate
movement in
drawing using artistic
talent, drawing and
observation skills
Willingly embrace
new technical
knowledge despite
the elements of risk
or difficulty of task
Make and take
informed technical
decisions despite
limited information
Make and stand by
difficult or
contraversial
technical decisions
Visual story telling Has detailed
knowledge of the
concept, standard or
area of expertise
Has detailed
knowledge of the
concept, standards
or area of expertise
and their emerging
trends
Understand the
impact of emerging
trends to the
standard or area of
expertise
5 Microsoft Office (e.g.
Word, Excel,
Powerpoint)
Look for
opportunities to
gain exposure to
new technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
to enhance technical
skills
Maintain and keep
current technical
expertise in order
to assess situation
and provide direction
Adobe Certified Educator, Adobe Certified Associate

51. 47
Soft Skills Competency
(Note: Lighter color gradient indicates basic level proficiency; darker color gradient indicates higher level proficiency)
No Description Entry Intermediate Senior Advance Master
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
5 Presentation Skills
6 Managing People
1 2 3 4 5
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
Able to organize and
plan tasks as
schedule or ahead of
time
Able to organize and
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Recognize
conceptual trends
and impact of
solutions to
moderate problems
Understand the
purpose and
components of
presentation and
able to present to a
small group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

52. 48
Technical Skills Competency
(Note: skills marked in darker colour are ‘required skills’, skills marked in lighter colour are ‘elective skills’)
JOB CODE JOB TITLE
CMM20100 Animator
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Professional Certificate or higher in Art / Design / Creative
Multimedia or equivalent
SPM Diploma Bachelor’s Master’sCertificate
INDUSTRY CLUSTER
Creative Multimedia
No Description Entry Intermediate Senior Advance Master
No Description
1 Industry Experience
2
3 Salary Range
0 - 2 Years
Less than or equal to
RM2,000
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4001-RM5,000
Entry Intermediate Senior
1
2
3
5
Advance Master
Create animation, special effects or other visual
images using film, video, computers, or other
electronic tools and media for use in products or
creations, such as computer games, movies,
music videos, and commercials.
2D Animator, 3D Artist, Animation Director,
Animation Producer, Animation Supervisor,
Creative Artist
Production Post-Production
Creative Content
Management
Pre-Production
11-15 Years
RM5,001-RM7,000
Knowledge of the 12
basic principles of
animation
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise and
their emerging
trends
Understand the
impact of emerging
trends to area of the
expertise
Graphics and
Photo Imaging
software
(e.g. Adobe
Photoshop,
Adobe Illustrator)
Apply technical skills
to complete
assigned tasks
Apply strong
technical skills to
achieve results
Utilize solid technical
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Ability to act, model,
and understand fine
art anatomy
Articulate and
interpret the aspects
of subject matter
Recognize aspects
of subject matter and
conceptual trends
Understand and
identify new aspects
of subject matter and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Ability to recreate
movement in drawing
using artistic talent,
drawing and
observation
skills
Perform at basic
level under
supervision with well
defined scope
Perform with minimal
supervision and able
to handle moderate
scope
Fully proficient, has
in-depth knowledge,
work independently
on moderate to high
complex scope
Fully proficient,
handle high
complexity or cross
organizational scope
Animation work Learn and know
industry standards
Know and meet
industry standards
Meet industry
standards routinely
and offer
improvement
suggestions
Focus on process,
output and
performance to
industry standards
4
Industry
Certification
Adobe Certified Associate

53. 49
No Description Entry Intermediate Senior Advance Master
No Description Entry Intermediate Senior Advance Master
Suitable For
Entry Level
6 3D Computer
Graphics and
Modelling software
(e.g. Autodesk Maya,
Autodesk Photoshop
or Character Studio)
7
Look for
opportunities to
gain exposure to
new technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
to enhance technical
skills
Computer Aided
Design Software
(e.g. Autodesk
AutoCAD)
Deliver multiple
projects results in a
timely and
consistent manner
Stay current on
technology
development
Deliver results in a
timely and consistent
manner
Document and
deliver intentions
and expectations of
complex projects
Maintain and keep
current technical
expertise in order
to assess situation
and provide direction
Follow through on all
projects
commitments and
expectations,and
consistently execute
to plans
8 Understanding of
rendering software
(e.g. Mental Image's
Mental Ray, Chaos
Group's V-Ray,
Pixar's Renderman,
Renderman Pro
Server)
Recognize the need
to learn new area of
discipline
Enthuse to learn new
area of discipline
Demand continual
learning of discipline
Extend the reach
and impact of new
area of discipline
1 2 3 4 5
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
5 Presentation Skills
6 Managing People
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
Able to organize and
plan tasks as
schedule or ahead of
time
Able to organize and
optimize usage of
time to complete
action plans
Able to organize and
optimize usage of
time to complete
action plans
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
able to present to a
small group of
audience
Understand the
purpose and
components of
presentation and
able to present to a
small group of
audience
Understand the
purpose and
components of
presentation and
able to present to a
small group of
audience
Leverage team to
increase output and
contribution
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Able to plan and
complete tasks as
schedule
Can handle basic
assignments or
project tasks
Able to apply
structured problem
solving process and
tools to solve basic
problems
Understand the
purpose and
components of
presentation and
able to present to a
small group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Soft Skills Competency
(Note: Lighter color gradient indicates basic level proficiency; darker color gradient indicates higher level proficiency)

54. 50
Technical Skills Competency
(Note: skills marked in darker colour are ‘required skills’, skills marked in lighter colour are ‘elective skills’)
JOB CODE JOB TITLE
CMM20200 3D Modeler
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Professional Certificate or higher in Art / Design / Creative
Multimedia or equivalent
SPM Diploma Bachelor’s Master’sCertificate
INDUSTRY CLUSTER
Creative Multimedia
No Description Entry Intermediate Senior Advance Master
No Description
1 Industry Experience
2 Industry
Certification
3 Salary Range
0 - 2 Years
Less than or equal to
RM2,000
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4001-RM5,000
Entry Intermediate Senior
1
2
3
5
Advance Master
Create animation, special effects or other visual
images using film, video, computers, or other
electronic tools and media for use in products or
creations, such as computer games, movies,
music videos, and commercials.
Character Modeler, Environment Modeler,
Modeling Artist, Modeling Supervisor
Production Post-Production
Creative Content
Management
Pre-Production
11-15 Years
RM5,001-RM7,000
Ability to imagine,
visualize and create
a detail model of
objects or characters
Articulate and
interpret the aspects
of subject matter
Recognize aspects
of subject matter and
conceptual trends
Understand and
identify new aspects
of subject matter and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Ability to draw,
sculpt, and observe
Perform at basic
level under
supervision with well
defined scope
Perform with minimal
supervision and able
to handle moderate
scope
Fully proficient, has
in-depth knowledge,
work independently
on moderate to high
complex scope
Fully proficient,
handle high
complexity or cross
organizational scope
Computer Graphics
and Modelling
software (e.g.
Autodesk Maya,
Autodesk 3D Studio
Max, Pixalogic
Zbrush)
Stay current on
technology
development
Look for
opportunities to gain
exposure to new
technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
to enhance technical
skills
Maintain and keep
current technical
expertise in order
to assess situation
and provide direction
Graphics and Photo
Imaging software
(e.g. Adobe
Freehand, Adobe
Photoshop)
Apply technical skills
to complete
assigned tasks
Apply strong
technical skills to
achieve results
Utilize solid technical
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
Knowledge of
composition, lighting
and color theory
Has general
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise
Has detailed
knowledge of the
concept, systems or
area of expertise and
their emerging
trends
Understand the
impact of emerging
trends to area of
the expertise
4
Autodesk Maya, Adobe Certified Associate

55. 51
Soft Skills Competency
(Note: Lighter color gradient indicates basic level proficiency; darker color gradient indicates higher level proficiency)
No Description Entry Intermediate Senior Advance Master
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
5 Presentation Skills
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Convey customer
requests, technical
requirements and
business messages
with impact
Able to plan and
complete tasks as
schedule
Able to organize and
plan tasks as
schedule or ahead of
time
Able to organize and
optimize usage of
time to complete
action plans
Able to organize and
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
able to present to a
small group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution

56. 52
Technical Skills Competency
(Note: skills marked in darker colour are ‘required skills’, skills marked in lighter colour are ‘elective skills’)
JOB CODE JOB TITLE
CMM20300 3D Visualizer
JOB DESCRIPTION
SIMILAR JOB TITLES
JOB GROUPING
EDUCATION
Professional Certificate or higher in Art / Design / Creative
Multimedia / Architecture or equivalent
SPM Diploma Bachelor’s Master’sCertificate
INDUSTRY CLUSTER
Creative Multimedia
No Description Entry Intermediate Senior Advance Master
No Description
1 Industry Experience
2 Industry
Certification
3 Salary Range
0 - 2 Years
Less than or equal to
RM2,000
3 - 6 Years
RM2,001-RM4,000
7 - 10 Years
RM4001-RM5,000
Entry Intermediate Senior
1
2
3
5
Advance Master
Create 3D visuals for environmental, architectural and
interior design projects.
Visualization Specialist
Production Post-Production
Creative Content
Management
Pre-Production
11-15 Years
RM5,001-RM7,000
Ability to imagine,
visualize and
prepare 3D
visualization of
design images or
animation
Articulate and
interpret the aspects
of subject matter
Recognize aspects
of subject matter and
conceptual trends
Understand and
identify new aspects
of subject matter and
conceptual trends
Develop new
aspects of subject
matter and
conceptual trends
Computer Aided
Design software
(e.g. Autodesk
AutoCAD)
Stay current on
technology
development
Look for
opportunities to gain
exposure to new
technical skills
Seek out and
explore new
assignments,
exposure or
challenges in order
to enhance technical
skills
Maintain and keep
current technical
expertise in order
to assess situation
and provide direction
Graphics and Photo
Imaging software
(e.g. Adobe
Photoshop, Adobe
Illustrator)
Apply technical skills
to complete
assigned tasks
Apply strong
technical skills to
achieve results
Utilize solid technical
competence to
achieve exemplary
results
Use solid technical
competence to help
others achieve
exemplary results
3D Computer
Graphics and
Modeling Software
(e.g. Autodesk Maya,
Autodesk 3D
StudioMax)
Deliver results in a
timely and consistent
manner
Deliver multiple
projects results in a
timely and
consistent manner
Document and
deliver intentions
and expectations of
complex projects
Follow through on all
projects
commitments and
expectations,and
consistently execute
to plans
Understanding of
rendering software
(e.g. Mental Image's
Mental Ray, Chaos
Group's V-Ray)
Enthuse to learn new
area of discipline
Recognize the need
to learn new area of
discipline
Demand continual
learning of discipline
Extend the reach
and impact of new
area of discipline
4
Autodesk Maya, Adobe Certified Associate

57. 53
Soft Skills Competency
(Note: Lighter color gradient indicates basic level proficiency; darker color gradient indicates higher level proficiency)
No Description Entry Intermediate Senior Advance Master
1 Communication
2 Time Management
3 Multitasking
4 Problem Solving
5 Presentation Skills
6 Managing People
Suitable For
Entry Level
1 2 3 4 5
Have good
command of
language skills and
able to communicate
effectively between
peers or customers
Interpret customer
requests and
technical
requirements
accurately and
communicate
concerns clearly
Convey customer
requests, technical
requirements and
business messages
with impact
Reduce complex
communication to
fundamental
elements to reach
appropriate
audiences
Able to plan and
complete tasks as
schedule
Able to organize and
plan tasks as
schedule or ahead of
time
Able to organize and
optimize usage of
time to complete
action plans
Able to organize and
optimize usage of
time to complete
action plans
Can handle basic
assignments or
project tasks
Can handle multiple
assignments or
project tasks
Can handle multiple
assignments or
project tasks of
moderate complexity
Can handle multiple
assignments or
project tasks of
moderate complexity
Able to apply
structured problem
solving process
and tools to solve
basic problems
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Use advance
problem solving
process/tools and
understand the
impact of solutions
Understand the
purpose and
components of
presentation and
able to present to a
small group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Define the purpose
and components of
presentation and
able to deliver quality
presentations to a
moderate group of
audience
Focus on individual
effort to increase
output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution
Leverage team to
increase output and
contribution