2. Company Introduction
• HYNO founded in year 2009 on the Internet, (formally named HYNO World Company). HYNO is an Information
HYNO WORLD COMPANY PROFILE
Technology consulting company focus on the expansion of Information and Communication Technology (ICT)
industry in the world.
• HYNO is customer-focused company targeting small and medium business within the Middle East and GCC in doing
so the company will focus on marketing, quality and retaining customers.
• HYNO is a cloud provider, Solutions and outsourcing provider, and consulting services provider.
• HYNO represented by its founders, when it started has 15 years of experience in the ICT industry along with heavily
hands-on experience in terms of technical, commercial and project management.
• HYNO team includes 6 sales executives, 11 developers and a network of 180 freelancers with different technical
skills.
• HYNO is Microsoft Network Partner, Microsoft Certified Cloud partner and DELL register partner
Company Mission Company Ownership
• The company aims at offering high-quality and cost- • Khaled Samy Hall: is an innovative thinker with
effective outsource ICT services. broad-based expertise in Business Development,
• We view ourselves as partners to our customers and operations and general management in ICT
community by taking our responsibilities towards industry.
them. • Khaled is an entrepreneur who has a proven ability
• We aim at providing a better working environment for to quickly analyze key business drivers and develop
the Egyptians talents for the dream of joining our strategies to grow and improve businesses.
company.
• We plan to be regionally recognized as brand name, • Ikrami Samy Hall: is a senior developer with 13
capitalizing on the interest in Egypt as the outsource years expertise in IT Sales, Systems analysis,
hub for the Middle East region. Applications, Databases, Systems integration and
• Our goal is achieving steady growth, annual project management.
profitability and maintaining the company's reputation • Ikrami has solid track records of systems
as the best place to work. development and integration with an ability to
translate business needs and requirements into
business achievements.
3. HYNO Services –Outsourcing
Managed IT Support
HYNO WORLD COMPANY PROFILE
HYNO offers IT support and IT outsourcing services. Our services take care of the day-to-day IT services and operational
management of your computers and network. We provide the support and assistance to your company employees and end-
users through our help desk, remotely or on-site at your office.
Simply outsourcing your IT support to HYNO helps changing your company costing model from fixed cost to variable cost.
Outsourcing IT support will bring great benefits to companies of any size.
Small and Medium businesses (SMBs) in the current economic climate most of SMBs find it difficult to afford the fixed cost
of IT support but a variable cost model is more beneficial along with other benefits:-
• Outsourcing covers the whole year, no holidays or sickness cover
• Outsourcing with HYNO has a wide range of skills and experience
• Outsourcing will provide more resources during the peak work loads, no need for hiring additional IT staff
• Outsourcing contract cover extended service hours, midnight and during weekends
Whether you are buying PC's, software or a service, through outsourcing with HYNO we can get better deals than you can
which will save your school money. Paying by hour or on a project basis will help your school save money as well instead of
hiring additional IT staff. HYNO engineers have wide range of skills, experience and knowledge, your school can benefit from
their knowledge and their advices in strategic issues.
Software Development
HYNO offers several software development services including:
• Web Development
HYNO provides Web Applications development and E-Commerce solutions.
• Applications Development
Provide your requirements and our professional teams develop your customized software as specific solution
• Integration
Our integration method and platform help companies to exchange data between systems in both off-line and real-time.
• Data Migration and Consolidation
We help companies to consolidate the multiple legacy databases and migrate their data ensuring data quality.
4. HYNO Services – Consultancy
IT Consulting
HYNO WORLD COMPANY PROFILE
• IT Planning
Information Technology is the foundation of any modern business, HYNO consultants help your company re-structure IT
department, implement best practices such as ITIL and project management, and IT governance.
• IT Staffing
HYNO helps your company manage technical resources by providing the most talents when it is needed.
• Systems Assessment
Our consultants and technical experts help your company giving the strategic decision to get a new system or consolidate
all legacy systems in one system by providing systems assessment.
• Infrastructure Planning
Help your company aligns IT infrastructure with your business. The most important today is to minimize the cost and risk
associated with infrastructure lifecycle.
Management Consulting
• Building Business Cases
Are you in IT or Telecom, you have a new idea and would like to introduce it to your management?, or Are you in Sales
and would like to convince your solution is having the higher return on investment?
HYNO helps you build your business cases including the costs, benefits, risks, sensitivity analysis, hidden and provide you
the way to present your case to get your management approval.
• Project Management
We help companies or technical departments manage their projects during any phase of the project lifecycle. Our
projects managers work with you on-site to integrate the discipline of project management to your business.
• Technology Management
Depending on the size of your company, HYNO has consultants that perform the role of IT and Communications
Manager. Our consultants provide your company an independent review of your IT department working practices and
providing recommendations to improve the level of service for your company.
• Technology Business Planning
Are you entrepreneur? You would like to start your business in IT or Telecom and want to get fund.
HYNO consultants help you build your business plan with detailed industry and market analysis.
5. HYNO Products – www.HYNOWorld.net
Cloud Services
HYNO WORLD COMPANY PROFILE
• Our easy to use website hosting solutions are excellent for personal websites and business portals, and are backed
up with many service guarantees and 24/7 customer support.
• Each package offers various FREE tools that allow you to set up your new site in a click. With the 1-click Web Apps
Installer or the instant Site Installer, you can have your blog, cms, web gallery, or e-store installed online within
minutes. Three versions of PHP (PHP 4/5/6) and the latest reliable versions of MySQL and PostgreSQL are
supported. For more information please visit www.hynoworld.net to SIGN UP
6. HYNO Products – www.HYNOWorld.net
Cloud Services (Certified Microsoft Cloud Partner)
HYNO WORLD COMPANY PROFILE
• Our easy to use Cloud Services take your business to the cloud and provide your team the collaboration and
productivity tools from anywhere and at anytime. HYNO experts team can help you migrate your business to
office 365 and ensure your transition to the cloud is seamless. office365.hynoworld.com
Available in select Microsoft Office Our familiar Microsoft SharePoint
Office 365 gives you access to email,
365 service plans, Office Professional Server technology delivered as an
calendar, and contacts from virtually
Plus delivers the productivity of Office online service makes the power of
anywhere, at any time, on desktops,
as a flexible, pay-as-you-go service. the cloud work for your
laptops, and mobile devices*—while
It’s a complete, enterprise-class Office organization. SharePoint Online
it helps to protect against viruses and
experience that ensures you’ll always lets you create sites to share
spam.
have the latest versions of all Office documents and information with
desktop applications. And with Office colleagues, and customers.
Web Apps, you can access your
documents, email, and calendars from
virtually any device. By using the
power of the cloud, you can
experience the Office suite as we
View, share and edit your Microsoft Office documents on the web
designed it—fully integrated with all
with Microsoft Office Web Apps. Using virtually any device
the other great services of Office 365.
connected to the internet, view your Microsoft Word, Microsoft
Excel, Microsoft PowerPoint, and Microsoft OneNote documents
online and make basic edits on the go. Share your documents
Next-generation cloud communications services with others, and make simultaneous edits to Excel and OneNote
that connect people in new ways, from virtually files in real time with great document fidelity and consistent
anywhere. Lync Online transforms interactions formatting even when team members are working on a PC with a
with colleagues, customers, and partners from different version of Office installed, or on a Mac or slate device.
today’s hit-or-miss communication to a more And because Office Web Apps work with the Office applications
collaborative, engaging, and effective experience. you already know, your documents always look the way you want
It also helps IT administrators stay in control of – from your PC to the web, and back again.
end-user permissions and policies while reducing
infrastructure costs.
7. HYNO Products – HYNO HRMS
Hedgehog HRMS
HYNO WORLD COMPANY PROFILE
Hedgehog HRMS is a web application that supports Multi-language interface including Arabic and English languages.
Because integration is one of our core services, we developed Hedgehog HRMS as an open interface application that can
integrate with any financial system.
HR system comprises Payroll system comprises
• Payroll workspace
• Employee Profile & Information Management • Accounting Management
• Employee and Hiring Management • Gross Payroll Reporting
• Benefit Management • Loans Management
• Department & Location Management
• Document Management & File Manager
• Vacations Management
• Training Management
8. HYNO Products – HYNO HD
HYNO HD
HYNO WORLD COMPANY PROFILE
HYNO HD is Helpdesk system helps organizations to transform manual processes into automated helpdesk system
solution. With Hedgehog HD your users will be able to choose the way to submit work orders with dynamic escalation
procedure up to your organization behavior. 24/7 self-service will enable customers to submit requests and online check
orders status.
By implementing Hedgehog HD solution your organization will:
• Increase IT/Operations efficiencies
• Reduce recurring incidents
• Improve customer service
9. HYNO Products – HYNO TMS
HYNO TMS
HYNO WORLD COMPANY PROFILE
HYNO TMS (Table Management System) An easy to use reservation system that offers total control of guests and tables
for restaurant operations . HYNO World team ensures that Hedgehog TMS features will help operators managing their
restaurant reservations and allocating tables in an efficient way.
10. HYNO Products – HYNO My-Guest
HYNO My-Guest
HYNO WORLD COMPANY PROFILE
HYNO – Visitor Management System utilizes the latest technology which enhances the security in the facility. Clients
and visitors will feel more secure and protected and it will create a great first impression on the corporate image.
11. Maximize Your Business
HYNO Contacts
Egypt Office : +2-010-516-5421
Kuwait Office: +965-6639-7555
Email : info@hynoworld.com
Website : www.hynoworld.com