12. Defending market share
Developing new products and customer services, distribution
effectiveness and cost cutting
Continuous innovation
13. Proactive marketing
• Proactive firms are:
• Ready to take risks and make
mistakes
• Have a vision of the future and
of investing on it
• Have the capabilities on
innovate
• Are flexible and
nonbureaucratic
• Have many managers who think
proactively
14. Defensive marketing
• Occupying most desirable market space in consumer’s
mind
• Ex: tide, pampers
Position
defence
• Protect weak fronts and support a possible
counterattack
Flank
defence
• Achieve broad market envelopment that signals
competitors not to attack
• Introduce a stream of products and announce them in
advance to make competitiors shift focus elsewhere
Pre-emptive
defence
15. • Exercise of economic and political
clout
• Use revenue from profitable products
to subsidize weaker products
Counteroffensive
defence
• Market broadening: Shifting focus to
more generic needs
• Market diversification: Entering
unrelated industries
Mobile defence