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Working in and with Open Source Communities

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Working in and with Open Source Communities

  1. 1. www.icinga.org rootconf | Bangalore | 15th of April 2016 WORKING IN AND WITH OPEN SOURCE COMMUNITIES
  2. 2. • Bernd Erk • Icinga co-founder • Working @netways • @gethash
  3. 3. www.icinga.org ICINGA – OPEN SOURCE MONITORING
  4. 4. Quick Poll
  5. 5. Open Source Monitoring Icinga is a scalable and extensible monitoring system which checks the availability of your resources, notifies users of outages and provides extensive BI data.
  6. 6. Icinga should be your favorite solution
  7. 7. Our Partner in India
  8. 8. ICINGA - COMMUNITY
  9. 9. WHAT IS A COMMUNITY?
  10. 10. Communities are social units of any size that share common values and interests
  11. 11. Communities are controlled by the people not by the leaders
  12. 12. Communities can look different from the inside and the outside
  13. 13. SENSE OF COMMUNITY
  14. 14. • Valuable Membership • Real Influence • Integration and fulfillment of needs • Shared emotional connection
  15. 15. CREATION OF A COMMUNITY
  16. 16. $ git init
  17. 17. $ git clone
  18. 18. COMMUNITY BUILDING
  19. 19. The four stages of community building The Different Drum: Community-Making and Peace, Scott Peck
  20. 20. When a group comes together like on a first date Pseudocommunity
  21. 21. Growing demands upon the facilitator Chaos
  22. 22. Acknowledgment of the weakness Emptiness
  23. 23. Respect and empathy True community
  24. 24. WORK IN A COMMUNITY
  25. 25. WORK IN A COMMUNITY AS A MEMBER
  26. 26. Realize that everyone is a member
  27. 27. Disagree with ideas and not the people
  28. 28. Bring new members in your community
  29. 29. Take care of the next generation
  30. 30. Be as flexible as possible
  31. 31. Don’t be a redshirt! by @geekgirldawn
  32. 32. WORK IN A COMMUNITY AS A LEAD
  33. 33. I know that I said there is no control through leaders
  34. 34. Maintain balance between the strong and the weak
  35. 35. Take care of the internal culture
  36. 36. Don’t be a control freak
  37. 37. COMMUNITY MAINTENANCE
  38. 38. COMMUNITY MAINTENANCE METHODS
  39. 39. Talk, talk, talk and of course talk
  40. 40. Create a transparent community environment
  41. 41. Measure progress and note community members
  42. 42. Meet as much as you can (and can afford)
  43. 43. COMMUNITY MAINTENANCE TOOLS
  44. 44. • Ticketing System • Communication Platform • “Wiki“ • SCM – SaaS or On Premise • Website (Blog or CMS) • Authentication and Authorization
  45. 45. DEALING WITH FAILURE
  46. 46. People will complain about EVERYTHING!
  47. 47. Accepting Failure is necessary
  48. 48. Culture of failure
  49. 49. Try to be nice as long as possible
  50. 50. Don‘t accept harassment
  51. 51. COMMUNITY RULES
  52. 52. Code of Conduct
  53. 53. Having a Code of Conduct is very important
  54. 54. But taking care is much more important
  55. 55. The world is not pink, nice, lovely and caring
  56. 56. But we can do our very best!
  57. 57. QUESTIONS AND ANSWERS
  58. 58. THANK YOU! www.icinga.org dev.icinga.org git.icinga.org @icinga /icinga +icinga

Notas do Editor

  • Morgan Scott Peck (May 22, 1936 – September 25, 2005)

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