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INSIGHT
A GROUP DISCUSSION
BY ICHSAN RASYID
How and why people consumes
chocolate drink?
THE OBJECTIVE
YOUNG ADULT (MF : 17 - 30, SES ABC)
Target Market
(MF : 19 - 24, STUDENTS, SES ABC,
URBAN & SUBURBAN)
(MF : 23 - 27, FIRST JOBBER, SES ABC,
URBAN & SUBURBAN)
N=5 N=5
Imagine a situation where and when
you drink a chocolate drink!
DISCUSSION #1
Chocolate Situation
AT NIGHT, IN THE RAIN,
BEFORE BED
AT THE HOUSE TERRACE,
DURING PLAYING MOBILE
GAME
AT HOT NOON, I WENT INTO
A KIOS, AND ORDER COLD
CHOCOLATE DRINK
AT A CAFE, WORKING ON
SOME ASSIGNMENT
ON A CAMP IN MOUNTAIN
WITH MY FRIENDS
AT HOME, ALONE AND
WATCHING SOCCER GAME.
IN MY LIVING ROOM, WITH
MY GIRLFRIEND HAVING A
ROMATIC CHAT
AT MY CUBICLE, BRUNCH TIME,
BEFORE STARTING THE DAY
ON A BUILDING ROOFTOP,
LOOK AT THE SUNSET AFTER
OFFICE
There’s no specific moment to drink
chocolate. Everyone can have it at
whenever they feel want it. However,
coffee and tea is a strong subtitute for
this category and consumers already
familiar with.
Conclusion
ANYTIME
ANYWHERE
Why do you drink chocolate at
that situation?
DISCUSSION #2
The Reason for Chocolate
I WANT SOMETHING
DELICIOUS AND SWEET
I JUST FEEL WANT TO HAVE A
CHOCOLATE
I THOUGHT IT WAS COLD AND
REFRESHING
A WANT SOMETHING
SOOTHING AND
COMFORTING
WARM AND DELICIOUS IT IS DELICIOUS
DELICIOUS AND IT IS
ROMANTIC
DELICIOUS AND SOMEHOW
RELAXING
I THINK IT IS A GOOD
COMPANY FOR THOUGHTS
The reason why people drink chocolate
because of the delicious taste and
comforting effect.
Conclusion
RIGHT NOW, I
REALLY WANT
CHOCOLATE!
Chocolate associated with romance and
intimacy. it can be others, or even with
oneself. Chocolate takes you to a deeper
connection with others and yourslef.
Conclusion
WARM,
ROMANTIC, AND
INTIMATE
What do you feel do after you
drink Chocolate?
DISCUSSION #3
Chocolate Effect
FEELING GOOD TO BED MORE COMFORTABLE
PLAYING GAME
FEEL REFRESHED DURING
HOT NOON
I FEEL CALM DURING
ASSIGNMENT
FEELING WARM AND MORE
ENJOY THE CONVERSATION
FEELING COMFORT
WATCHING SOCCER
MORE INTIMATE
MAKE UP MY MOOD CALMING WATCHING SUNSER
Or even romantic and intimate.
Conclusion
INDULGENCE
SOOTHING
RELAXING
COMFORTING
What makes a good chocolate?
DISCUSSION #4
Chocolate Effect
MANIS ENAK MANIS GAK TERLALU MANIS
MANISNYA PAS KENTAL DAN MANIS MANIS
ADA SUSUNYA
AGAK PAHIT CREAMY
Sweet taste potentially associated with
sweet ramonatic and intimate moments.
Conclusion
CHOCOLATE
IS SWEET FOR
INDONESIAN
There’s always a time when we want to
enjoy a delicious sweet chocolate on my
own.
Conclusion
CRAVE FOR
CHOCOLATE
THANK U
IR@ICHSANRASYID.COM

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Consumer Insight on Chocolate Drink

  • 2. How and why people consumes chocolate drink? THE OBJECTIVE
  • 3. YOUNG ADULT (MF : 17 - 30, SES ABC) Target Market (MF : 19 - 24, STUDENTS, SES ABC, URBAN & SUBURBAN) (MF : 23 - 27, FIRST JOBBER, SES ABC, URBAN & SUBURBAN) N=5 N=5
  • 4. Imagine a situation where and when you drink a chocolate drink! DISCUSSION #1
  • 5. Chocolate Situation AT NIGHT, IN THE RAIN, BEFORE BED AT THE HOUSE TERRACE, DURING PLAYING MOBILE GAME AT HOT NOON, I WENT INTO A KIOS, AND ORDER COLD CHOCOLATE DRINK AT A CAFE, WORKING ON SOME ASSIGNMENT ON A CAMP IN MOUNTAIN WITH MY FRIENDS AT HOME, ALONE AND WATCHING SOCCER GAME. IN MY LIVING ROOM, WITH MY GIRLFRIEND HAVING A ROMATIC CHAT AT MY CUBICLE, BRUNCH TIME, BEFORE STARTING THE DAY ON A BUILDING ROOFTOP, LOOK AT THE SUNSET AFTER OFFICE
  • 6. There’s no specific moment to drink chocolate. Everyone can have it at whenever they feel want it. However, coffee and tea is a strong subtitute for this category and consumers already familiar with. Conclusion ANYTIME ANYWHERE
  • 7. Why do you drink chocolate at that situation? DISCUSSION #2
  • 8. The Reason for Chocolate I WANT SOMETHING DELICIOUS AND SWEET I JUST FEEL WANT TO HAVE A CHOCOLATE I THOUGHT IT WAS COLD AND REFRESHING A WANT SOMETHING SOOTHING AND COMFORTING WARM AND DELICIOUS IT IS DELICIOUS DELICIOUS AND IT IS ROMANTIC DELICIOUS AND SOMEHOW RELAXING I THINK IT IS A GOOD COMPANY FOR THOUGHTS
  • 9. The reason why people drink chocolate because of the delicious taste and comforting effect. Conclusion RIGHT NOW, I REALLY WANT CHOCOLATE!
  • 10. Chocolate associated with romance and intimacy. it can be others, or even with oneself. Chocolate takes you to a deeper connection with others and yourslef. Conclusion WARM, ROMANTIC, AND INTIMATE
  • 11. What do you feel do after you drink Chocolate? DISCUSSION #3
  • 12. Chocolate Effect FEELING GOOD TO BED MORE COMFORTABLE PLAYING GAME FEEL REFRESHED DURING HOT NOON I FEEL CALM DURING ASSIGNMENT FEELING WARM AND MORE ENJOY THE CONVERSATION FEELING COMFORT WATCHING SOCCER MORE INTIMATE MAKE UP MY MOOD CALMING WATCHING SUNSER
  • 13. Or even romantic and intimate. Conclusion INDULGENCE SOOTHING RELAXING COMFORTING
  • 14. What makes a good chocolate? DISCUSSION #4
  • 15. Chocolate Effect MANIS ENAK MANIS GAK TERLALU MANIS MANISNYA PAS KENTAL DAN MANIS MANIS ADA SUSUNYA AGAK PAHIT CREAMY
  • 16. Sweet taste potentially associated with sweet ramonatic and intimate moments. Conclusion CHOCOLATE IS SWEET FOR INDONESIAN
  • 17. There’s always a time when we want to enjoy a delicious sweet chocolate on my own. Conclusion CRAVE FOR CHOCOLATE