This session will be an engaging conversation for current and future civic engagement practitioners, practitioner-scholars, and those who support their work. Attendees will be among the first to review and utilize a new publication resource guiding professional development and career advancement for professionals. Attendees will engage in a conversation with a panel about this publication. The discussion will focus on a framework for understanding the competencies needed in the role of community service-learning professional. The session will review four categories, as outlined in the publication: Organizational Manager, Institutional Strategic Leader, Field Contributor, and Community Innovator. In the first half of the session, a panel of practitioners who helped to develop the framework and publication will reflect on their experiences and engage attendees in a discussion of challenges and lessons learned. The second half of the session will allow attendees to utilize this framework in order to think about and plan for their own professional development and the position of their work in the institution and community. Facilitators will lead a process of personal inventory and allow time for discussion and planning of development opportunities for field and career advancement. Emily Shields Executive Director Iowa Campus Compact Mandi McReynolds Director of Community Engagement and Service Learning Drake University

1. DIVING DEEP
Growing the Field of
Civic Engagement
Practitioner-Scholars

2. Today’s Presenters
Facilitators/Editors
• Mandi McReynolds, Drake University
• Emily Shields, Iowa Campus Compact
Authors/Panelists
• Maggie Baker, Loras College
• Katie Halcrow, Inver Hills Community College
• Laurel Hirt, University of Minnesota

3. Today’s Agenda
Introductions
Background
Publication Outline and Elements
Practitioners Panel
Table of Action Preview
Personal Inventory Reflection
Discussion and Questions

4. Session Learning Outcomes
• Understanding of new professional development resource
publication
• Understanding the application of the skills and knowledge
needed for success in community engagement
• Reflection on personal growth and professional
development and resources for both
• Discussion of the future of the field and supporting
practitioner scholarship

5. Introductions
Name
Title
Institution/Organization
What is one word you would use to describe your
work as a community engagement professional?
What is one thing you hope to learn or discuss in
this session?

6. Background: Diving Deep Institute
• Diving Deep: Campus Compact’s Institute for
Experienced Civic and Community
Engagement Practitioners
• July 9-12, 2013 in Des Moines, Iowa, Campus
Compact, in partnership with National
• 23 service-learning practitioners with at least 5
years experience, 4 facilitators

7. Background: Diving Deep Publication
A group of Diving Deep attendees came together
to create a publication to help advance the field of
service-learning professionals
Diving Deep in Community Engagement:
A Model for Professional Development
Anticipated Release: August 2014

8. Background: Diving Deep Publication
Goals of the publication:
• Suggest core “competency” areas for
professionals
• Help guide support and professional
development
• Move the field forward and encourage
practitioner-scholarship
• Serve as an example of collaborative
practitioner-scholarship

9. Background: Authors
• Maggie Baker, Loras College, Iowa
• Betsy Banks, Case Western Reserve University, Ohio
• Kate DeGraaf, Kellogg Community College, Michigan
• Ashley Farmer-Hanson, Buena Vista University, Iowa
• Katie Halcrow, Inver Hills Community College, Minnesota
• Laurel Hirt, University of Minnesota, Twin Cities
• Nancy Mathias, St. Norbert College, Wisconsin

10. Background: Contributors
• Heidi Pries, Grand View University, Iowa
• Julia Mastronardi Yakovich, University of Connecticut
• Julie Plaut, Minnesota Campus Compact
• Megan Voorhees, Minnesota

11. Background: Editors
• Mandi McReynolds, Drake University, Iowa
• Emily Shields, Iowa Campus Compact
• Amanda Wittman, Campus Compact

12. Background: Student Involvement
• Drake University Copyright Class
• Lauren Oliver, Drake University Senior, graphic
design student

13. Publication Outline
• Introduction and Overarching Concepts
• Field Leader Reflections
• Framework Areas/Chapters
• Case Studies
• Reflection Questions
• Professional Development Ideas
• Table of Action

14. Publication Outline
Utilized data and input from all Diving Deep
Institute participants on their experiences
Overarching Principles
• Educator
• Reflector
• Communicator

15. Publication Outline
Community Engagement Professional
• Recognition of the establishment of the
profession
• Focus is placed on the practitioner-scholar
intended to enhance leadership and practice in
the field of community and civic engagement.
• We use the the term interchangeably recognizing
the practice may differ among institutions and
communities

16. Publication Outline

17. Publication Resources
Field Leader Reflections
• Barbara Jacoby, Overall Introduction
• Randy Stoecker, Community Innovator
• Agnieszka Nance, Organizational Management
• Tom Schnaubelt, Institutional Strategic Leader
• Julie Hatcher, Field Contributor

18. Organizational Manager
An Organizational Manager is defined as the
person who is highly skilled in assessment,
resource development, organizational
management, which includes human resources,
risk management, and program management.

19. Organizational Manager
• Risk Management
• Program Assessment and Evaluation
• Resource Development
• Resource Management

20. Organizational Manager
Reflection Questions
Novice - What are my current funding sources and how can
I leverage them?
Intermediate - Which programs are successful and which
programs could be advanced with additional funding
sources?
Advanced - How do I maintain my relationships with donors
and foundations? What information do they need to ensure
that their donation is worth their investment?

21. Community Innovator
A Community Innovator is defined as the role a
CSLP serves as the “go to” person skilled in
leveraging the human and social capital of an
institution of higher education. This is
accomplished by building partnerships aimed at
pursuing innovative solutions to challenges faced
by citizens in a community, dually focused on
educating and impacting communities.

22. Community Innovator
• Cultural Competency
• Community Partnerships
• Internal and External Promotion

23. Community Innovator
Reflection Questions
Novice - Where are the greatest strengths and challenges
at my institution in relation to civic building and sustaining
campus-community partnerships?
Intermediate - How does my institution approach
partnerships? In what ways do I want to see my institution
transformed by partnerships?
Advanced - How do I including community partners as co-
educators? Are community partners empowered as co-
educators by my institution?

24. Institutional Strategic Leader
An Institutional Strategic Leader is defined as the
person who provides the vision, knowledge, skills,
and relationships to align resources and help the
institution achieve its goals for community
engagement, living up to its ideals.

25. Institutional Strategic Leader
• Strategic Leadership
• Faculty Development
• Student Development

26. Institutional Strategic Leader
Reflection Questions
Novice - What personal areas do I need to develop to
become a stronger leader?
Intermediate - What professional development
opportunities do I need to take advantage of to become a
stronger leader?
Advanced - How do I connect with mentors in the national
arena to continue to grow in my profession and contribute
to the field?

27. Field Contributor
A Field Contributor is defined someone that is able
to provide encouragement, mentorship, research,
data, consulting, or other aspects that contribute to
increasing positive change in the field of civic
engagement.

28. Field Contributor
• Developing and Promoting Professional
Colleagues
• Engaged Scholarship and the Scholarship of
Engagement
• Consulting

29. Field Contributor
Reflection Questions
Novice - What are ways I can rearrange my time to create
space to learn best practices and contribute to the field?
Intermediate - What current work or data am I collecting
that can contribute to the field? Have I learned any hard
lessons from mistakes I have made that others can learn
from?
Advanced - What work am I doing or research that I can
produce in my community or state to promote civic
engagement?

30. Case Studies
Widener Case Study Example
Read and discuss in pairs:
• To which of the four frame areas does this case study
most closely relate?
• Are there ways in which is relates to all of the areas?
• What lessons could I draw from this example?

31. Professional Development Resources
• 40 online resources
• 10 suggested conferences
• Over 50 referenced articles and other publications
• “Beyond the Typical” suggestions for more experiential
development opportunities
What resources or strategies have been key to your
professional development?

32. Table of Action
• Novice
• Intermediate
• Advanced
• Strategies for action and professional
development opportunities for each part of the
framework

33. Table of Action
Organizational
Manager
Novice Intermediate Advanced
Program
Assessment and
Evaluation
Investigate
assessment and
evaluation and the
difference between
the two.
Conduct post-
program and event
evaluations.
Successfully
evaluate
comprehensive
programming.
Obtain knowledge
of institutional
assessment and
evaluation efforts
and incorporate
engagement efforts
Conduct both
formative and
summative
evaluation
procedures.
Focus on
institution-wide
assessment and
evaluation practices
and needs that
leverage
partnerships and
the campus
community.
Contribute to
campus-wide
evaluation and
assessment efforts
and effectively
communicate
results of
engagement
activities.

34. Table of Action
Community
Innovator
Novice Intermediate Advanced
External/Interna
l Promotion
Articulate the
impact programs,
etc have on the
community beyond
your campus.
Assist internal and
external audiences
in their
understanding of
the wider
implications of
civic engagement.
Facilitate college
faculty and staff
understanding of
the institution as a
partner in the
community.
Encourage the
institution to
leverage assets,
(i.e. knowledge,
talent, facilities,
etc.), contributing
toward collective
impact in the
community.
Strategically promote
campus personnel’s
connection to
engagement.
Gather stakeholders
in the community to
engage in collective
impact around social
issues.
Tell the positive story
of programmatic and
curricular impacts.

35. Table of Action
Institutional
Strategic Leader
Novice Intermediate Advanced
Faculty
Development
Understand
curriculum
development,
learning objectives
and assessment.
Build partnerships
and create allies
with Chief
Academic Officer
and key faculty.
Support and
develop faculty
skills in designing
service learning
courses.
Train faculty to
incorporate
service-learning in
their course/s,
scholarship,
research and
disciplines by
providing
workshops or a
campus-wide
seminar series.
Teach or co-teach
service learning
course/s.
Partner with faculty
leaders to enact
structures and
incentives that
institutionalize
service-learning such
as tenure and
promotion, engaged
scholarship and
community-based
research.

36. Table of Action
Field
Contributor
Novice Intermediate Advanced
Engaged
Scholarship and
the Scholarship
of Engagement
Learn the
language and
differences
between various
types of
scholarship.
Read journals and
other literature in
the field.
Participate in
national
conversations with
NASPA, AAC&U,
Campus Compact.
Assist in
developing
institutional
assessment of
programs.
Be a proposal
reviewer for a
conference.
Host a conference.
Author or co-author
an article for
publication.
Initiate and edit a
collection of
practitioner written
scholarship of
engagement stories
from the field.

37. Practitioners Panel
What is one question you have about this
publication, this field, practitioner-scholarship, or
your own professional development?
Jot your (brief) question on scratch paper.

38. Personal Inventory Reflection
Use the personal inventory to reflect on your own
work and professional development.
Share insights and questions at your table.

39. Final Questions and Discussion
• Which of the described framework areas do you
find most challenging in your own work?
• How would you use a resource like this on your
campus?
• How can the field of service-learning and civic
engagement support practitioner-scholarship?
• What resources have you used most to support
your own professional development?
Other questions and comments?