1. Let us serve you!
INDOCHINA CAR RENTAL SERVICES LTD.,
Address: 3rd floor, Sogetraco building,
No.30, Dang Van Ngu street, ward 10, Phu Nhuan
district,
Ho Chi Minh city, Vietnam.
Tel: (84-8) 3995 4470
(84-8) 3601 7284
Fax: (84-8) 3995 3443
Email: info@indochinaauto.net
Website: http://www.indochinaauto.net
Hotline: +84 913.98.04.04
2. Hello our valued customers.
As a Vietnamese enterprise established in 2009, Indochina Auto, now Indochina Auto Rental Services majors in professional car
rental services, airport ticket and airport services.
Our business highlight is: Pursue the Excellence
We set higher standard of services by setting our own higher standard of Excellence Services in the industry.
In order to pursue the Excellence, we have been enhancing our intrinsic value by focusing in investing people.
All of well-trained, professional drivers in the organization are Indochina Car Rental Service’s employees - not independent
contractors or third parties.
This translates into company own unique pro-training programs of Code of Ethics & Standards of Professional Conduct,
Defensive Driving Skills and HSE in order to become highly dedicated drivers to offer best services to our valued customers.
We develop our business by enhancing our commitment value: Just-do-the-right-things with our Customers, Partners.
We gain customer trust, loyalty, and satisfaction by the ways we serve our-customers-right and the ways we-delight-our valued
customers.
We respect and accelerate Partnership values through collaboration with a wide range of business entities in the industries.
With our constant efforts, we pledge to be the best car rental service provider in the industry.
And we will serve you ethically and professionally for your highest satisfaction of our services; to meet all of your expectations
and objectives.
Be Enjoy Our Excellence Services.
TRAN ANH VU (MR.)
Chief Executive Officer
3. We bring your company value into our business
Vision
As our business highlight is: Pursue the Excellence
We pursue the excellence to see the vision someday
becomes reality: the leader of professional car rental
service provider in the industry.
We set ourselves the vision of our organization is the goal,
the type of statement that answers the questions “what are
we doing?”, “where are we going” and “what we would like
to be?”
Our vision is integrated into our roadmap that motivates,
inspires and drives individual’s professionalism,
leadership, personal and professional growth within the
organization to successfully achieve our goal.
Mission
Our business is driven by our valued customer focused.
We will continue to refine our quality, expand our capabilities, increase
our efficiency, enhance our intrinsic values and elevate the superior
level of customer services by setting our own higher standard of
excellent service in the industry.
Core values
Our most important Core Value is our commitment of integrity and
ethical business code of conduct.
We develop our business by gaining customer trust, loyalty,
satisfaction by the ways we do-it-right, the ways we serve-you-right
and the ways we-delight-our valued customers.
Our valued customer satisfaction is our individual’s KPI
4. Customer
Cost efficiency
Insured
passenger
s
Customer Convenience
& Satisfaction
Big saving No hidden cost Clear billing
Insured passengers Elite drivers
We do understand your requirements:
cost efficiency, safety, convenience and satisfaction
Vehicle excellent
maintenance
Customer safety
5. We offer modern, equipped advanced technology
with fresh and clean vehicles
A massive fleet from budget to high end/luxury cars
6. Variety of services
from basic to premium services
Short term car rental Long term corporate
car rental
Event & Conference
car rental
Wedding car rental
Corporate VIP ServiceAir-ticket & special airport services Special requests
Low cost car rental fee with excellent professional 24/7; uninterrupted services warranty
7. Short term car rental
wide selection of both car and commercial fleet of executive cars, limousine vans, luxury buses
For corporate - Enterprise
- Corporate relocations, temporary work assignments or interns
- Short term business trips.
- Group transportation for seminar, conference, convention
- Delivery and Collection service
- Experts daily shuttle from Ho Chi Minh city – Industrial zones
- Competitive rates
- 7 days a week service
For family, groups travel
For family, group travel trips with variety needs from
04 seats to 45 seats from budget to luxury vehicles.
We serve you professionally with highest standard
requirements from corporate – enterprise. You are
profitably enjoy our excellent services with best price.
Vehicles: Wi-Fi, GPS, black box car video recorder (option), Complementary drink, First-aid kit, umbrella, fire extinguisher
8. Long term Corporate – Enterprise car rental
The Enterprise Business Program
We flexibly offer our customized rental programs to each
corporate – enterprise requirement to minimize your cost but
enjoy our excellent service.
Professional billing format
We are able to deliver customized billing format to match
customer’s account system requirement.
Clear and comprehensive Monthly Mileage Report with detail
of customer’s daily, monthly mileage, cost and fee charges
Elite Professional driver team
We are proud to have well-trained, professional drivers who
are Indochina Car Rental’s employees - not independent
contractors or third parties. This translates into company own
unique pro-training programs to be highly dedicated drivers to
offer best services to our valued customers.
Vehicles: Wi-Fi, GPS, black box car video recorder (option), Complementary drink, First-aid kit, umbrella, fire extinguisher
9. You would like to entertain your special clients.
You would like to impress the crow, to elevate your image with your
luxury lifestyle in public, industries in the special events.
Whether it is personal or professional event, this is a unique opportunity
to enjoy luxury experience in super cars those are the world highly
acclaimed exotic – luxury cars offering super value of images in the
publicity, industries.
We are honor to design and to deliver outstanding experiences with
premier services to meet all of your expectations and objectives.
We provide luxury - exotic car rental to the specific needs of event
industries, hospitality, tourism, film, music, and red carpet service, and
so much more…
Our chauffeurs are professionally trained to provide excellent services
to bring ultimate luxury experience to our distinguished guests.
Event car rental
Luxury lifestyle, luxury experiences in luxury cars
10. Wedding car rental
It is your Lifetime important event.
It is the most important date in your life.
Let our luxury – exotic car drive you to the Journey of
Marriage Happiness with extraordinary, luxury
experience to bring you endless happiness in your most
important date with priceless mementos.
Exotic-luxury fleet:
Ferrari,, Lamborghini, Porsche, Audi R8, Aston Martin,
BMW, Mercedes Benz, Limo, Bentley and Rolls Royce
- Best price and excellent services
- Dedicated, stylish, elegant car decoration
- Gentle, courteous, professional chauffeurs
Let our luxury – exotic car drive you to the Journey of Marriage Happiness
11. VIP Services
We offer premier services for VIP in prestigious transportation, private
tours, formals, parties, and any other special occasions, requirements.
We design excellent, personalized VIP service to corporate VIP,
individuals, celebrities & luxury leisure travelers.
We provide dedicated chauffeur driven VIP service that will make
your travel experience truly memorable.
We pursue the excellence
12. Special requests
We are flexible to offer personalized and tailored services to your
special requests of car rental.
Be it personal or corporate, it is our honor to serve you all.
We provide various solutions for your car rental needs with a massive
selection of vehicle fleet from basic to high end vehicles.
We offer you best price, excellent services with well trained drivers
driving modern, well equipped, clean and fresh vehicles
Vehicles: Wi-Fi, GPS, black box car video recorder (option), Complementary drink, First-aid kit, umbrella, fire extinguisher
13. Air ticket:
We provide you top priority on Vietnam Airlines flights with best seats. Be worry-free of late flights or
undesired seats.
Services: Airport concierge
Our Fast Track service will help bypass long lines, ensure fast departure, successful arrival.
We’ll manage / assist our guests to security, check-in, check-out, all procedures departure & arrival.
VIP services:
Airport lounge access: Be Comfortable and relaxing before and after the flight with Hot and Cold
Drinks, Spirits, Food and Beverage, Free Wi-Fi Internet Connection and many more.
We offer our valued customers time saving by assisting all formalities, luggage claims all the ways
through departure & arrival.
Air-ticket & special airport services
Easy and Stress Free Flights
VIP
Services
Fast Track
Services
Priority
Flight
Best seat
reservation
VIP
Lounge
Access
We assist you to choose the right flight, the right seat, the right service for your easy and stress free travel
14. Your safety
Your valued time
Your invest effectiveness
Your convenience & satisfaction
Your freedom of mind on the ways
Your strong and excellent business growth
So let us serve you for:
We develop our business by gaining customer trust, loyalty, satisfaction by the ways we do-it-right,
the ways we serve-you-right and the ways we-delight-our valued customers.
Save money from your invest
15. Customer services:
With professionally trained to serve customers, we are
24/7 on-line to serve your all demands.
We offer you to choose the right service from a massive fleet from
budget to high end vehicles, from basic to premium services.
We assist you to choose the right flight, the right seat, the right
service for your flights.
Indochina Car Rental team
Elite - Professional Driver Team:
We are proud to have well-trained, professional drivers
those are Indochina Car Rental’s employees - not independent
contractors or third parties. This translates into company own
unique pro-training programs to offer best services to our valued
customers; to be highly dedicated drivers with:
Code of Ethics & Standards of Professional Conduct
HSE (Health - Safety – Environment) Regulations
Drive safety: Our drivers are professionally trained Defensive
driving: drive safety, first-aid , fire-safety ( by PVD Training
Center)
English conversation competency
Transparency and good working attitude
Yearly health check
Good working back ground: Clear and clean legal record
Staff:
We are all required to commit our Core Value:
We develop our business by gaining customer trust, loyalty,
satisfaction by the ways we do-it-right, the ways we serve-our
valued customer-right and the ways we-delight-our valued
customers.
Our valued customer satisfaction is our individual’s KPI
Customer support:
Our English-Vietnamese call center is available 24/7
ready to assist you whenever you are in need with whatever your
question is.
16. Honor’s Rewards
We are honored and privileged to receive
precious appraisals from our valued customers
from our excellent services.
And we pledge to continue to do our best to
provide you, our valued customers, the highest
quality of services by setting our own higher
standard of excellence services in the industry.
17. Our Customers
Our great achievements after many years of professional car rental service
provider are truly customers’ recognitions.
The services have been trusted and selected by the world leaders of multinational
corporations in Oil and Gas, Pharmaceutical, Fashion industries.
This is our truly inspiration, encouragement and motivation for us to pursue our own
higher standards of excellent services in the industry in order to bring outstanding
experiences with excellent services to exceed all of our valued customers’
expectations and objectives.
Our Partners
We respect and accelerate Partnership values through collaboration with a wide range of
business entities in the industries.
We maintain and build our precious partnership with mutual trust and business growth.
