MAXIMIZE LEARNING IMPACT WITH THE RIGHT LMS
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If you’re thinking it might be time to re-evaluate your learning management system (LMS), you’re certainly not alone. In fact, according to Brandon Hall Group’s 2016 Learning Technology Study, 44% of companies are actively looking to replace their existing LMS. In this webinar, you’ll learn how organizations are looking for modern, flexible systems that can adapt to the evolving needs of the business and its learners. Join David Wentworth, Principal Learning Analyst with Brandon Hall Group, and Kelli Davidson, Solution Consultant at Saba Software, as they discuss the evolving learning technology landscape and strategies for finding the right LMS for your organization. You’ll gain insights into: Research-backed strategies for finding an LMS that engages your workforce, reduces training costs and elevates skills to maximize performance How to future-proof your learning strategy with an LMS that allows you to keep up with the latest trends in learning and development, including micro learning, video, AI and gamification Real-world success stories with practical takeaways! Register now to join us live for this one-hour webinar or to receive a link to the on-demand recording!
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MAXIMIZE LEARNING IMPACT WITH THE RIGHT LMS
- 1. Maximize Learning Impact with the Right LMS Sponsored by: David Wentworth Principal Learning Analyst Brandon Hall Group @DavidMWentworth Kelli Davidson Solution Consultant Saba
- 3. HCM Research and Advisory Firm © Brandon Hall Group 2018 FOUNDED IN 1993 Community of 300,000+ 10,000 Global Clients Leading Independent HCM Research & Analyst Firm Publishing 2+ Pieces of Research Each Day Sample of Our Clients 3
- 4. How We Help You © Brandon Hall Group 2018 MEMBERSHIP STRATEGIC CONSULTING EXCELLENCE AWARDS PROFESSIONAL DEVELOPMENT Learning & Development Talent Management Leadership Development Talent Acquisition Workforce Management 4
- 5. 63% 37% Is your organization currently considering replacing your LMS? Replacing the LMS NO YES © Brandon Hall Group 2018 5 BHG Learning Management Technology Study, 2018
- 6. 21.4% 35.7% 42.9% 51.4% 52.9% 54.3% 55.7% 58.6% 60.0% 68.6% 71.4% 75.7% 75.7% 78.6% 80.0% 81.4% 84.3% ECommerce Languages Performance management Content authoring Classroom management Browser compatibility Compliance Certification management Competency and skills tracking Testing and assessment Virtual instructor training/web conferencing Social learning Content management Mobile capabilities Reporting and analytics Ability to integrate with other systems Ease of use Top Reasons for Upgrading or Switching LMS's BHG Learning Management Technology Study, 2018 © Brandon Hall Group 2018 6
- 7. 22.9% 27.4% 33.5% 33.5% 38.4% 43.3% 44.5% 38.4% 33.5% 4.1% 11.4% 9.8% 10.2% 15.5% 10.6% 15.5% 29.0% 39.6% Exploring games/gamification Leveraging simulations Incorporating social tools Increasing learner-contributed content Incorporating mobile delivery Revising existing content for new modalities Creating smaller content objects Increasing the amount of informal learning Increasing the amount of experiential learning Important Critical to the business Brandon Hall Group 2018 Learning Strategy Survey (n=333) Learning Priorities © Brandon Hall Group 2018 7
- 8. Learning Needs are Shifting Top Five L&D Priorities 38.4% 39.1% 42.1% 47.2% 48.0% Exploring new/different learning modalities Improving our measurement of learning Creating stronger link between learning and individual/organizational… Developing/revising the learning strategy Exploring new/different learning technologies Top Five Tech Priorities 34.7% 37.3% 42.8% 43.6% 50.0% Virtual classrooms Content management Mobile delivery Social/collaborative tools Data analytics © Brandon Hall Group 2018 BHG Learning Technology Study, 2017 (n=311) 8
- 9. © Brandon Hall Group 2018 9 MIXING IT UP
- 10. Learning Cannot Just be Formal 45.2% 48.6% 39.4% 24.1% 28.6% 46.1% Formal: Primarily instructor led, course-based learning events, as well as published materials and academic instituions Informal: Learning that takes place typically in an unscheduled, ad hoc form, typically through peer to peer collaboration and social networking Experiential: On-the-job training, learning by doing, trial and error and observation. Important Critical to the business © Brandon Hall Group 2018 BHG Learning Strategy Study, 2018 10
- 11. Supporting Informal in an LMS Getting Started: • Frequently Requested Resources • Discussions with Experts • FAQs on a WIKI • BYOL with a bookmarklet • Impressions and Impression Awards • Promoting Innovation with Ideas © Brandon Hall Group 2018 11
- 12. © Brandon Hall Group 2018 12 LET’S GET PERSONAL
- 13. Learner Experience PERSONALIZED LEARNING © Brandon Hall Group 2018 13 The process of providing learning experiences based on the employee’s professional and personal needs/interests, and being able to access that learning in a venue and time frame that is best for the employee.
- 14. Learner Experience 91.9% © Brandon Hall Group 2018 6.1% 48.2% 36.0% 9.8% All the time Most of the time Sometimes Not at all Personalized learning supports employee needs in continuously developing knowledge, skills, and abilities To what extent do you use personalized learning in your learning strategy? BHG Personalized Learning Study, 2016 (n=166) 14
- 15. The process of providing learning experiences based on the employee’s professional and personal needs/interests, and being able to access that learning in a venue and time frame that is best for the employee. 62% of High Performers use personalized learning as part of their learning strategy 35% of Low Performers use personalized learning as part of their learning strategy Source: Brandon Hall Group, Personalized Learning 2016 PERSONALIZED LEARNING Learner Experience 15© Brandon Hall Group 2018
- 16. Critical Elements for Personalized Learning Coaching and Mentoring 78.1% Mobile learning 71.6% Social learning 69.0% ELearning modules on LMS or other learning technology 65.8% Video learning 61.3% Instructor led based in-person classroom training 55.5% Instructor led based virtual classroom training 54.8% Simulation 52.9% Stretch assignments 49.0% Assessments 45.8% BHG Personalized Learning Study, 2016 (n=166) © Brandon Hall Group 2018 16
- 17. Source: Brandon Hall Group, Personalized Learning 2016 Learner Experience 93% 91% 88% 81% Personalized learning supports an employee in reaching professional goals more efficiently Agree/ Strongly Agree Personalized learning supports employee needs in continuously developing knowledge, skills, and abilities Personalized learning has helped to improve our organization's strategies, mission, or vision Personalized learning aligns with the 70:20:10 framework 17© Brandon Hall Group 2018 PERSONALIZED LEARNING
- 18. The Blending Effect 4.9% 29.4% 46.1% 19.6% Not at all Small extent Moderate extent Great extent Improved Link to Individual Performance 9.1% 37.4% 37.4% 16.2% Not at all Small extent Moderate extent Great extent Improved Link to Organizational Performance 95% 91% BHG 70/20/10 Study, 2016 (n=243) © Brandon Hall Group 2018 18
- 19. © Brandon Hall Group 2018 19 Business Outcome • Increased participation • Data-driven decisions • Increased standardization of the brand
- 20. © Brandon Hall Group 2018 20 Business Outcome • Better customer service and self-service • Easy access for offsite employees and partners • Immediate access to content
- 21. © Brandon Hall Group 2018 21 Business Outcome • Better customer service through easier access to expertise • Engaging platform to engage younger workers • Learning that keeps pace with change and reflects the consumers
- 22. IT’S ABOUT RESULTS © Brandon Hall Group 2018 22
- 23. Top Outcomes Used © Brandon Hall Group 2018 BHG, Learning Measurement, 2018 23 14.9% 25.2% 14.3% 23.0% 17.9% 21.2% 24.1% 23.1% 18.5% 37.2% 50.3% 27.5% 29.4% 34.0% 34.6% 34.7% 36.0% 36.0% 37.2% 38.8% 62.3% 64.7% Revenue per employee Ability to respond to market Leadership promotion rates Revenue growth Voluntary turnover/retention Profitability Rate of knowledge transfer Business process improvement Team effectiveness Employee engagement Individual performance HiPOs Others
- 24. AVOID the LEARNING VACUUM © Brandon Hall Group 2018 24
- 25. © Brandon Hall Group 2018 25 THE SABA ECOSYSTEM
- 26. Learning Is Collaborative © Brandon Hall Group 2018 26
- 27. © Brandon Hall Group 2018 27 Pulse 360 Engagement
- 28. GETTING PERSONAL © Brandon Hall Group 2018 28
- 29. Saba Video Learning © Brandon Hall Group 2018 29
- 30. Just in Time! © Brandon Hall Group 2018 30
- 31. Reward Me! © Brandon Hall Group 2018 31
- 32. MAKE IT SIMPLE © Brandon Hall Group 2018 32
- 33. Empower Non-Learning Admins © Brandon Hall Group 2018 33 1 23
- 34. GETTING READY © Brandon Hall Group 2018 34
- 35. Are You Ready? • From Administrator to Curator • Learning without Boundaries • Encourage Sharing © Brandon Hall Group 2018 35
- 36. Not Ready Yet? LMS’s ability to meet our future needs: 2.57 On a 5-point satisfaction scale © Brandon Hall Group 2018 36
- 37. Making the Change • Build a Business Case • Identify The Critical Requirements of a New System • Engage in a Diligent Selection Process • Ask the Right Questions of Your Vendor • Consider Implementation and Change Management Into Your Decision © Brandon Hall Group 2018 37
- 38. Summary and Wrap Up • Build a business case for change. This is not about new technologies or fads, it is about business results. • Identify the most critical new requirements needed in your new platform, but also identify the items you are not willing to lose. • Ensure your selection process is as diligent this time around as it was the first time around – think future. • Ask all the right questions of your vendor. • Scripted demos. • Factor in change management and marketing requirements. • Communicate your plans clearly and often. © Brandon Hall Group 2018 38
- 40. If you’d like to learn more about Saba learning management solutions, join us September 5th for a Product Tour featuring Saba Learning! 40 LEARN MORE Register at bit.ly/SabaLearning
- 41. Thank you for joining us today! If you have any additional questions, please email us at success@brandonhall.com.
- 42. Learn More About Us Products and services that we offer © Brandon Hall Group 2018 42
- 43. How We Help You © Brandon Hall Group 2018 MEMBERSHIP STRATEGIC CONSULTING EXCELLENCE AWARDS PROFESSIONAL DEVELOPMENT Learning & Development Talent Management Leadership Development Talent Acquisition Workforce Management 43
- 44. We Do This Through… Research and Analysis that Define New HCM Standards Success Stories from Global Organizations that Show those Standards in Action Professional Development that Assesses Current State and Enables Innovation Flexible Services to Design and Implement Transformative Solutions Recognition that Validates the Transformation © Brandon Hall Group 2018 44
- 45. Membership Offers Tailored Support RESEARCH ACCESS & EVENTS • Reports • Case Studies, Frameworks & Tools • DataNow® & TotalTech® • Webinars and Research Spotlights • Annual HCM Conference ADVISORY SUPPORT • Ask the Expert • 1 on 1 Consultations • Research Briefings • Benchmarking CLIENT SUCCESS PLAN • Your Priorities • Executive Sponsor • Client Associate • Monthly Meetings © Brandon Hall Group 2018 To learn more about becoming a member or to sign up for a free trial, please email us at success@brandonhall.com 45
- 46. Strategic Consulting Offers Expert Solution Development BENCHMARKING • Competitive/Comparative • Maturity Model • Custom Research STRATEGY • Business Case • Planning • Organization & Governance TECHNOLOGY SELECTION • Vendor Selection • Architecture Design • Systems Evaluation DEVELOPMENT & INTEGRATION • Program Design • Assessment • Survey • Process Integration © Brandon Hall Group 2018 To learn more about consulting, please email us at success@brandonhall.com 46
- 47. Why Brandon Hall Group © Brandon Hall Group 2018 1 2 3 4 5 We offer flexible, high-value memberships that offer everything you need at a cost you can afford. Our research is better – more targeted, easily digestible, focused on business results, predictive, prescriptive. Our solutions gets better results – research-driven, focused on the business, simple, targeted, flexible approach. Our case studies are unique for their diversity and focus on business results. Our professional development is practical, tailored to your needs, and equips you to take action. 47
- 48. Research Calendar LEARNING AND DEVELOPMENT TALENT MANAGEMENT © Brandon Hall Group 2018 48
- 49. Research Calendar TALENT ACQUISITION WORKFORCE MANAGEMENT/HR © Brandon Hall Group 2018 49
- 50. What Our Clients Have to Say “Brandon Hall Group’s Excellence Awards allows you to take a deeper dive and evaluate the programs that you’ve created at a level that you might not have the opportunity to do… They have always been a cornerstone for me.“ - Katrina Williams Director, Sales Capability CDW https://youtu.be/OgdA_tpM55U © Brandon Hall Group 2018 50
- 51. What Our Clients Have to Say “I describe the attention and that customer service that I’ve experienced as being excellent. They are very attentive and wherever I need to be connected to whomever, they are there to help me.” - Joanne Veech Global Talent Leader PwC https://youtu.be/YkY-v8gfW5k © Brandon Hall Group 2018 51
- 52. HCMx Radio © Brandon Hall Group 2018 The only podcast in the HCM that weaves current market research, HR technology and industry leaders into each episode. To catch up on the latest episodes, visit www.brandonhall.com/hcmxradio or subscribe on iTunes 52